2019 FORD TRANSIT CONNECT Owners Manual

USING MYKEY WITH REMOTE
START SYSTEMS
The system is not compatible with
non-Ford remote start systems.
MYKEY TROUBLESHOOTING -
VEHICLES WITHOUT: PUSH
BUTTON START
What is an admin key?
•
An admin key is a key that has not been
created as a MyKey. See Creating a
MyKey (page 57).
Why can I not create a MyKey?
• The key used to switch the ignition on
is not an admin key.
• The key used to switch the ignition on
is the only admin key. There always has
to be at least one admin key.
Why can I not program a MyKey?
• The key used to switch the ignition on
is not an admin key.
• No MyKeys are created. See Creating
a MyKey
(page 57).
Why can I not clear the MyKeys?
• The key used to switch the ignition on
is not an admin key.
• No MyKeys are created. See Creating
a MyKey
(page 57).
Why does the MyKey distance not
accumulate?
• The key used to start the engine is an
admin key.
• No MyKeys are created. See Creating
a MyKey
(page 57).
• The MyKeys have been cleared. MYKEY TROUBLESHOOTING -
VEHICLES WITH: PUSH
BUTTON START
What is an admin key?
•
An admin key is a key that has not been
created as a MyKey. See
Creating a
MyKey (page 57).
Why can I not create a MyKey?
• The admin key is not placed in the
backup position. See
Passive Key
Backup Position (page 55).
• The key used to switch the ignition on
is not an admin key.
• The key used to switch the ignition on
is the only admin key. There always has
to be at least one admin key.
• The last MyKey was created without
switching the ignition off.
Why can I not program a MyKey?
• The admin key is not inside your
vehicle.
• The key used to switch the ignition on
is not an admin key.
• No MyKeys are created. See Creating
a MyKey
(page 57).
Why can I not clear the MyKeys?
• The admin key is not inside your
vehicle.
• The key used to switch the ignition on
is not an admin key.
• No MyKeys are created. See Creating
a MyKey
(page 57).
61
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing MyKey
™

Why does the MyKey distance not
accumulate?
•
The key used to start the engine is an
admin key.
• An admin key and a MyKey are inside
your vehicle.
• No MyKeys are created. See Creating
a MyKey (page 57).
• The MyKeys have been cleared.
Why can I not start the engine with
a MyKey?
• An admin key and a MyKey are inside
your vehicle.
62
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing MyKey
™

LOCKING AND UNLOCKING
Remote Control
You can use the remote control at any
time.
Unlocking the Doors
The position lamps illuminate when you
unlock the doors. When you switch the
ignition on, they automatically turn off.
Note:
You can unlock the driver door with
the key. Use the key when the remote
control is not functioning.
Note: When you leave your vehicle
unattended for several weeks, the remote
control turns off. Your vehicle must be
unlocked and the engine started using the
key. Unlocking and starting your vehicle
once enables the remote control.
One-Stage Unlocking Press the button to unlock all
doors. The direction indicators
will flash.
Two-Stage Unlocking Press the button to unlock the
front doors. Press the button
again within three seconds to
unlock all doors. The direction indicators
will flash.
Reprogramming the Unlocking
Function
When you press the unlock button only the
driver and passenger doors unlock.
Pressing the unlock button again unlocks
all doors.
You can reprogram the unlocking function
so that all doors unlock when you press
the unlock button once.
1. Switch the ignition off. 2. Press and hold both the lock and
unlock buttons on the remote control
until the direction indicators flash twice
to confirm the change.
To return to the original unlocking function,
repeat the process.
Locking the Doors Press the button to lock all
doors. The direction indicators
will flash.
Press the button again within three
seconds to confirm that all the doors are
closed. The doors will lock again, the horn
will sound and the direction indicators will
flash if all the doors and the liftgate are
closed.
Note: If any door or the litigate is open, or
if the hood is open on vehicles with an
anti-theft alarm or remote start, the horn
does not sound.
Locking and Unlocking the Doors
From Inside
The power door lock control is on the driver
and front passenger door panels. Press the button to lock or
unlock all the doors. The lamp
illuminates with the doors
locked.
Opening the Double Rear Doors
Note: If there is a ladder fitted to the rear
cargo door, do not open the door fully if the
side-loading door is open.
63
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Doors and Locks E102566

1. Open the rear cargo door. 2. Press the button.
3. Open the cargo door fully.
Locking and Unlocking the Doors
with the Key Blade
Note:
Do not leave your keys in your vehicle.
Locking with the Key
Turn the top of the key toward the front of
your vehicle.
Unlocking with the Key
Turn the top of the key toward the rear of
your vehicle.
Unlocking the Doors with the
Interior Door Handles
Doors can be unlocked individually by
pulling the interior door handles on those
doors. Pulling the driver door interior door
handle unlocks all the doors, if autounlock
has been enabled.
Rear Door Unlocking and Opening
Pull the interior door handle twice to
unlock and open a rear door. The first pull
unlocks the door and the second pull
opens the door.
Smart Unlocks for Integrated
Keyhead Transmitter
This helps to prevent you from locking
yourself out of your vehicle if the key is still
in the ignition.
When you open one of the front doors and
lock your vehicle with the power door lock
control, all the doors will lock then unlock
if the key is still in the ignition.
You can still lock your vehicle with the key
in the ignition by pressing the lock button
on the remote control even if the doors are
not closed.
64
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Doors and LocksE148805 E148806 E189091
2

If both front doors are closed, you can lock
your vehicle by any method, regardless of
whether the key is in the ignition or not.
Autolock
Autolock locks all the doors and liftgate
when all of the following occur:
•
All doors are closed.
• The ignition is on.
• Your vehicle is moving at a speed
greater than 4 mph (7 km/h) for more
than two seconds. Autounlock
Autounlock unlocks all the doors when all
of the following occur:
•
The ignition is on, all doors are closed,
and your vehicle is moving at a speed
greater than
4 mph (7 km/h) for more
than two seconds.
• Your vehicle has come to a stop and
you switch the ignition off or to the
accessory position.
• The driver door is opened within 10
minutes of you switching the ignition
off or to the accessory position.
Note: The doors will not autounlock if your
vehicle has been electronically locked after
you switch the ignition off and before you
open the driver door.
Switching Autounlock On or Off
To switch autounlock on or off, use the information display controls on the steering
wheel to select the following: Action
Menu Item
Press the menu button.
Settings
Press the
OK button.
Vehicle Settings
Press the
OK button.
Locks
Press the
OK button.
Autounlock
Emergency Locking with the Key
Note: If the child safety locks are on and
you pull the interior handle, you only switch
off the emergency locking, not the child
safety lock. You can only open the doors
using the external door handle.
Note: When the doors have been unlocked
using this method, the doors must be locked
individually until the central locking function
has been repaired. If the central locking function does not
operate, lock the doors individually using
the key in the position shown.
65
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Doors and Locks

Left-Hand Side
Turn clockwise to lock.
Right-Hand Side
Turn counterclockwise to lock.
Opening the Double Rear Doors
From Inside 1.
Slide the release lever upward to open
the door. If the vehicle is locked, repeat
the step. 2.
Pull the release lever to open the other
door.
SLIDING DOOR When the rear doors are fully open, make
sure that you do not step on the cable or
mechanism at the base of the door
aperture. This could damage the sliding
door and its components.
66
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Doors and LocksE112203 E180300 E148806 E145826

KEYLESS ENTRY
General Information
The system will not function if:
•
The vehicle battery has no charge.
• The passive key battery has no charge.
• The passive key frequencies are
jammed.
• The door handle is not clean.
Note: If the system does not function, you
will need to use the key blade to lock and
unlock your vehicle.
The system allows you to operate your
vehicle without the use of a key or remote
control. Passive locking and unlocking requires a
valid passive key to be located within one
of the three external detection ranges.
These are located approximately 5 ft
(1.5 m) from the front door handles and
the liftgate.
Note: The system may not function if the
passive key is close to metal objects or
electronic devices, for example keys or a cell
phone. Passive Key
Your vehicle can be locked and unlocked
using the passive key. You can also use the
passive key as a remote control to lock and
unlock your vehicle. See
Locking and
Unlocking (page 63).
Locking Your Vehicle The locking sensors are on the front door
handles.
Touch a locking sensor once to lock your
vehicle and arm the alarm.
For vehicles with double locking, touch a
locking sensor twice within three seconds
to double lock your vehicle and arm the
alarm.
Note:
When locking your vehicle, do not
grip the door handle.
Note: Your vehicle remains locked for
approximately one second. When the delay
period is over, you can open the doors again,
provided the passive key is within the
respective detection range.
Note: Your vehicle does not automatically
lock. If you do not touch a locking sensor
your vehicle remains unlocked.
Two short flashes of the direction
indicators confirms that all the doors and
the liftgate have been locked and that the
alarm has been armed.
At the Liftgate
The liftgate cannot be closed and will
reopen if the passive key is located inside
the luggage compartment with the doors
locked.
67
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Doors and LocksE78276 E248556

Note:
If a second valid passive key is
located within the liftgate detection range,
the liftgate can be closed.
Unlocking Your Vehicle Pull a front exterior door handle to unlock
and open the door. Do not touch the lock
sensor on the front of the handle.
One long flash of the direction indicators
confirms that all the doors and the liftgate
have been unlocked and that the alarm
has been disarmed.
Note:
A valid passive key must be located
within the detection range of that door.
Unlocking Only the Driver's Door
You can program the system so that only
the driver door is unlocked. See Locking
and Unlocking (page 63).
If you program the unlocking function so
that only the driver door unlocks, the
following occurs:
• If the driver ’s door is the first door
which is opened, the other doors will
remain locked. All the other doors can
be unlocked from inside your vehicle
by pressing the unlock button located
on the driver's and front passenger's
door. You can unlock individual doors
by pulling the interior door handles on
those doors.
• If the front passenger's door is the first
door which is opened, all the doors and
the liftgate will be unlocked.
Disabled Keys
Any keys left inside your vehicle interior
when it is locked will be disabled. You cannot use a disabled key to switch
the ignition on or start the engine.
You must enable all passive keys again in
order to use them. To enable all your
passive keys, unlock your vehicle using a
passive key that has not been disabled or
the remote control unlocking function. All
passive keys will then be enabled if you
switch the ignition on or you start your
vehicle with a valid key.
Note:
You can still start your vehicle when
the passive key is in the back-up position.
See
Push Button Ignition Switch (page
135).
Locking and Unlocking the Doors
with the Key Blade Push the release button and pull the key
blade out.
Note:
Only the driver door handle has a lock
cylinder.
68
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Doors and LocksE248555 E272923