2019 FORD TRANSIT CONNECT Owners Manual

Engine Coolant Check
..............................268
Automatic Transmission Fluid Check ........................................................................\
.
272
Brake Fluid Check ........................................
272
Washer Fluid Check ....................................
273
Changing the 12V Battery .........................
273
Checking the Wiper Blades .....................
275
Changing the Front Wiper Blades .........
275
Changing the Rear Wiper Blades - Vehicles With: Manual Liftgate ..........
275
Changing the Rear Wiper Blades - Vehicles With: Rear Cargo Doors ......
276
Adjusting the Headlamps ........................
276
Changing a Bulb ..........................................
278
Changing the Engine Air Filter - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel, 1.5L
Duratorq-TDCi Diesel ............................
283
Changing the Engine Air Filter - 2.5L ....
283
Drive Belt Routing - 1.5L Duratorq-TDCi Diesel ..........................................................
284
Drive Belt Routing - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel .............................
284
Drive Belt Routing - 2.5L ..........................
285
Vehicle Care
Cleaning Products ......................................
286
Cleaning the Exterior .................................
287
Waxing ............................................................
288
Cleaning the Windows and Wiper Blades ........................................................................\
289
Cleaning the Interior ..................................
289
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
290
Cleaning Leather Seats .............................
291
Repairing Minor Paint Damage .............
292
Cleaning the Wheels .................................
292
Vehicle Storage ............................................
292
Wheels and Tires
General Information ..................................
295
Tire Sealant and Inflator Kit ...................
296Tire Care
..........................................................
301
Using Winter Tires .......................................
315
Using Snow Chains .....................................
315
Tire Pressure Monitoring System ...........
316
Changing a Road Wheel ..........................
320
Tire Pressures ...............................................
324
Lug Nuts .........................................................
325
Capacities and Specifications
Engine Specifications - 1.5L Duratorq-TDCi Diesel ............................
327
Engine Specifications - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel .............................
328
Engine Specifications - 2.5L ...................
329
Motorcraft Parts - 1.5L Duratorq-TDCi Diesel ..........................................................
330
Motorcraft Parts - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel ..............................
331
Motorcraft Parts - 2.5L ..............................
332
Vehicle Identification Number ...............
333
Vehicle Certification Label ......................
334
Transmission Code Designation - 6-Speed Automatic Transmission
........................................................................\
334
Transmission Code Designation - 8-Speed Automatic Transmission
........................................................................\
335
Capacities and Specifications - 1.5L Duratorq-TDCi Diesel ............................
335
Capacities and Specifications - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel .....
340
Capacities and Specifications - 2.5L ........................................................................\
345
Bulb Specification Chart .........................
350
Audio System
General Information ..................................
352
Audio Unit - Vehicles Without: SYNC 3 ........................................................................\
353
Audio Unit - Vehicles With: SYNC 3 .....
356
AM/FM Radio - Vehicles Without: SYNC 3 ....................................................................
358
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Audio Unit Clock and Date Displays -
Vehicles Without: SYNC 3 ...................358
Connecting a Bluetooth Device - Vehicles Without: SYNC 3 ...................
358
Satellite Radio .............................................
359
Streaming Bluetooth Audio - Vehicles Without: SYNC 3 ......................................
361
Playing Media From a USB Device - Vehicles Without: SYNC 3 ....................
361
USB Port - Vehicles Without: SYNC 3 ........................................................................\
362
Using Voice Recognition ..........................
362
SYNC™ 3
General Information ..................................
363
Home Screen ................................................
372
Using Voice Recognition ...........................
372
Entertainment ..............................................
377
Phone ..............................................................
379
Navigation ......................................................
381
Apps ................................................................
385
Settings ..........................................................
386
SYNC™ 3 Troubleshooting ....................
400
Accessories
Accessories ....................................................
412
Ford Protect
Ford Protect ...................................................
414
Scheduled Maintenance
General Maintenance Information .......
416
Normal Scheduled Maintenance ..........
419
Special Operating Conditions Scheduled Maintenance ............................................
422
Scheduled Maintenance Record ..........
424
Appendices
Electromagnetic Compatibility .............
434
End User License Agreement ................
436Declaration of Conformity - Vehicles
Without: SYNC 3 .....................................
461
Declaration of Conformity - Vehicles With: SYNC 3 ...........................................
462
Declaration of Conformity - Vehicles With: Wireless Accessory Charging
........................................................................\
462
Type Approvals ...........................................
464
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Table of Contents

ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
your vehicle, the greater the safety and
pleasure you will get from driving it.
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Note: This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the
vehicle you have purchased.
Note: Some of the illustrations in this
manual may show features as used in
different models, so may appear different
to you on your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of your
vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat. Right-hand side.
A
Left-hand side.
B
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle. Air conditioning system
Air conditioning system lubricant
type
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
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Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
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Horn control
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Passenger airbag activated
Passenger airbag deactivated
Side airbag Shield the eyes
Stability control
Hill descent control
Trail control
Windshield wiping system
Windshield wash and wipe
DATA RECORDING WARNING: Do not connect wireless
plug-in devices to the data link connector.
Unauthorized third parties could gain
access to vehicle data and impair the
performance of safety related systems.
Only allow repair facilities that follow our
service and repair instructions to connect
their equipment to the data link connector.
We respect your privacy and are
committed to protecting it. The
information contained in this publication
was correct at the time of going to print
but as technology rapidly changes, we
recommend that you visit the regional Ford
website for the latest information.
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Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note:
Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example headlamps and brakes.
• System responses to driving situations,
for example airbag deployment and
stability control.
• Environmental conditions, for example
temperature.
Some of this data, when used in
combination with other information, for
example an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person. Service Data
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, (for example, your contact
information), to offer you products or
services that may interest you. Data may
be provided to our service providers such
as part suppliers that may help diagnose
malfunctions, and who are similarly
obligated to protect data. We retain this
data only as long as necessary to perform
these functions or to comply with law. We
may provide information where required
in response to official requests to law
enforcement or other government
authorities or third parties acting with
lawful authority or court order, and such
information may be used in legal
proceedings. For U.S. only (if equipped), if
you choose to use connected apps and
services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
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products and services that may interest
you, where permitted by law. For Canada
only, for more information, please review
the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data
storage and use of service providers in
other jurisdictions who may be subject to
legal requirements in Canada, the United
States and other countries applicable to
them, for example, lawful requirements to
disclose personal information to
governmental authorities in those
countries.
Event Data
This vehicle is equipped with an event data
recorder. The main purpose of an event
data recorder is to record, in certain crash
or near crash-like situations, such as an
airbag deployment or hitting a road
obstacle; this data will assist in
understanding how a vehicle
’s systems
performed. The event data recorder is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The event data recorder in this vehicle is
designed to record such data as:
• How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger seatbelts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal; and
• How fast the vehicle was traveling; and
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur. Note:
Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (e.g., name, gender, age, and
crash location) is recorded. However,
parties, such as law enforcement, could
combine the event data recorder data with
the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event
data recorder.
Comfort, Convenience and
Entertainment Data
Your vehicle has electronic control units
that have the ability to store data based
on your personalized settings. The data is
stored locally in the vehicle or on devices
that you connect to it, for example, a USB
drive or digital music player. You can delete
some of this data and also choose whether
to share it through the services to which
you subscribe. See Settings (page 386).
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets.
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Entertainment Data
Data recorded includes, for example:
•
Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations.
Services That We Provide
If you use our services, we collect and use
data, for example account information,
vehicle location and driving characteristics,
that could identify you. We transmit this
data through a dedicated, protected
connection. We only collect and use data
to enable your use of our services to which
you have subscribed, with your consent or
where permitted by law. For additional
information, see the terms and conditions
of the services to which you have
subscribed.
Services That Third Parties
Provide
We recommend that you review the terms
and conditions and data privacy
information for any services to which you
subscribe. We take no responsibility for
services that third parties provide.
Vehicles With a Modem
The modem has a SIM. The modem
periodically sends messages to stay
connected to the cell phone network.
These messages could include information
that identifies your vehicle, the SIM and the
electronic serial number of the modem.
Cell phone network service providers could
have access to additional information, for
example cell phone network tower
identification. Note:
The modem continues to send this
information unless you have all added value
services deactivated. Contact the Ford
Customer Relationship Center. Refer to the
regional Ford website for contact
information.
Note: The service can be unavailable or
interrupted for a number of reasons, for
example environmental or topographical
conditions and data plan coverage.
Vehicles With SYNC
Mobile Device Data
If you connect a mobile device to your
vehicle, you can display data from your
device on the touchscreen for example,
music and album art. You can share your
vehicle data with mobile apps on your
device through the system. See Apps
(page 385).
The mobile apps function operates by your
connected device sending data to us in the
United States. The data is encrypted and
includes the vehicle identification number
of your vehicle, the SYNC module serial
number, odometer, enabled apps, usage
statistics and debugging information. We
retain it only as long as necessary to
provide the service, to troubleshoot, for
continuous improvement and to offer you
products and services that may be of
interest to you according to your
preferences and where allowed by law.
If you connect a cell phone to the system,
the system creates a profile that links to
that cell phone. The cell phone profile
enables more mobile features and efficient
operation. The profile contains, for
example data from your phonebook, read
and unread text messages and call history,
including history of calls when your cell
phone was not connected to the system.
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