2019 FORD MUSTANG Owners Manual

When driving through standing water, drive
very slowly and do not stop your vehicle.
Your brake performance and traction may
be limited. After driving through water and
as soon as it is safe to do so:
•
Lightly press the brake pedal to dry the
brakes and to check that they work.
• Check that the horn works.
• Check that the exterior lights work.
• Turn the steering wheel to check that
the steering power assist works.
FLOOR MATS WARNING: Use a floor mat
designed to fit the footwell of your
vehicle that does not obstruct the pedal
area. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death. WARNING:
Pedals that cannot
move freely can cause loss of vehicle
control and increase the risk of serious
personal injury. WARNING:
Secure the floor mat
to both retention devices so that it
cannot slip out of position and interfere
with the pedals. Failure to follow this
instruction could result in the loss of
control of your vehicle, personal injury or
death. WARNING:
Do not place
additional floor mats or any other
covering on top of the original floor mats.
This could result in the floor mat
interfering with the operation of the
pedals. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death. WARNING: Always make sure that
objects cannot fall into the driver foot
well while your vehicle is moving. Objects
that are loose can become trapped
under the pedals causing a loss of
vehicle control. To install the floor mats, position the floor
mat eyelet over the retention post and
press down to lock in position.
To remove the floor mat, reverse the
installation procedure.
Note:
Regularly check the floor mats to
make sure they are secure.
206
Mustang (CZG) Canada/United States of America, Vehicles Built From: 14-05-2018, enUSA, Edition date: 201804, Second-Printing Driving HintsE266447 E142666

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
207
Mustang (CZG) Canada/United States of America, Vehicles Built From: 14-05-2018, enUSA, Edition date: 201804, Second-Printing Roadside Emergencies

Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD FLASHERS
Note:
The hazard flashers operate when
the ignition is in any position, or if the key is
not in the ignition. If used when the vehicle
is not running, the battery loses charge. As
a result, there may be insufficient power to
restart your vehicle. The flasher control is on the
instrument panel. Use your
hazard flashers when your
vehicle is creating a safety hazard for other
motorists.
• Press the flasher control and all front
and rear direction indicators flash.
• Press the button again to switch them
off. FUEL SHUTOFF WARNING: If your vehicle has
been involved in a crash, have the fuel
system checked. Failure to follow this
instruction could result in fire, personal
injury or death.
Note: When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that various systems are safe to restart.
Once the vehicle determines the systems
are safe, then the vehicle allows you to
restart.
Note: In the event that your vehicle does
not restart after your third attempt, contact
a qualified technician.
The fuel pump shutoff stops the flow of
fuel to the engine in the event of a
moderate to severe crash. Not every
impact causes a shutoff.
Should your vehicle shut off after a crash,
you may restart your vehicle.
1. Press
START/STOP to switch off your
vehicle.
2. Press the brake pedal and START/STOP
to switch on your
vehicle.
3. Remove your foot from the brake pedal
and press
START/STOP to switch off
your vehicle.
4. You can attempt to start the vehicle by pressing the brake pedal and
START/STOP
, or press START/STOP
without pressing the brake pedal.
208
Mustang (CZG) Canada/United States of America, Vehicles Built From: 14-05-2018, enUSA, Edition date: 201804, Second-Printing Roadside Emergencies

JUMP STARTING THE VEHICLE
WARNING: Batteries normally
produce explosive gases which can
cause personal injury. Therefore, do not
allow flames, sparks or lighted
substances to come near the battery.
When working near the battery, always
shield your face and protect your eyes.
Always provide correct ventilation. WARNING:
Keep batteries out of
reach of children. Batteries contain
sulfuric acid. Avoid contact with skin,
eyes or clothing. Shield your eyes when
working near the battery to protect
against possible splashing of acid
solution. In case of acid contact with skin
or eyes, flush immediately with water for
a minimum of 15 minutes and get prompt
medical attention. If acid is swallowed,
call a physician immediately. WARNING:
Use only adequately
sized cables with insulated clamps.
Note: Do not attempt to push-start your
automatic transmission vehicle. Attempting
to push-start a vehicle with an automatic
transmission may cause transmission
damage.
Note: Do not disconnect the battery of the
disabled vehicle as this could damage the
vehicle electrical system.
Preparing Your Vehicle
Note: Use only a 12-volt supply to start your
vehicle.
Park the booster vehicle close to the hood
of the disabled vehicle, making sure the
two vehicles do not touch. Removing the Battery Shield
The battery is on the passenger side
underneath the battery shield.
1. Rotate and release three fasteners by
hand from the battery shield.
2. Remove the battery shield from the vehicle.
Connecting the Jumper Cables WARNING:
Do not connect the
end of the second cable to the negative
(-) terminal of the battery to be jumped.
A spark may cause an explosion of the
gases that surround the battery. WARNING:
Do not use fuel lines,
engine valve covers, windshield wiper
arms, the intake manifold, or hood latch
as ground points.
Note: If you are using a jump pack or
booster box, follow that manufacturer's
instructions.
Note: In the illustration, the vehicle shown
is being jumped.
209
Mustang (CZG) Canada/United States of America, Vehicles Built From: 14-05-2018, enUSA, Edition date: 201804, Second-Printing Roadside EmergenciesE281082

Note:
In the illustration that follows, the
bottom vehicle represents the booster
vehicle. 1. Pull the red rubber boot backwards.
Connect the positive (+) jumper cable
to the positive (+) terminal of the
discharged battery. 2. Connect the other end of the positive
(+) jumper cable to the positive (+)
terminal of the booster vehicle battery.
3. Connect the negative (-) jumper cable
to the negative (-) terminal of the
booster vehicle battery.
4. Make the final connection of the negative (-) jumper cable to an
exposed metal part of the stalled
vehicle's engine, as shown in the
following illustration, away from the
battery and the fuel injection system,
or connect the negative (-) jumper
cable to a ground connection point if
available. Starting the Engine
1.
Start the engine of the booster vehicle
and moderately rev the engine , or
gently press the accelerator to keep
your engine speed between 2000 and
3000 RPM, as shown in your
tachometer.
2. Start the engine of the disabled vehicle.
3. Once you start the disabled vehicle, run
both vehicle engines for an additional
three minutes before disconnecting the
jumper cables.
Removing the Jumper Cables
Remove the jumper cables in the reverse
order that they were connected.
210
Mustang (CZG) Canada/United States of America, Vehicles Built From: 14-05-2018, enUSA, Edition date: 201804, Second-Printing Roadside EmergenciesE274298 E281345 E204033

1. Remove the negative (-) jumper cable
from the disabled vehicle.
2. Remove the jumper cable on the negative (-) terminal of the booster
vehicle battery.
3. Remove the jumper cable from the positive (+) terminal of the booster
vehicle battery.
4. Remove the jumper cable from the positive (+) terminal of the disabled
vehicle battery.
5. Allow the engine to idle for at least one
minute. Installing the Battery Shield
1.
Install the battery shield on the vehicle.
2. Install in reverse direction. Tighten three fasteners by hand.
POST-CRASH ALERT SYSTEM
The system flashes the direction indicators
and sounds the horn (intermittently) in the
event of a serious impact that deploys an
airbag (front, side, side curtain or Safety
Canopy) or the seatbelt pretensioners.
The horn and indicators turn off when:
• You press the hazard control button.
• You press the panic button on the
remote entry transmitter (if equipped).
• Your vehicle runs out of power.
• Sounding of the horn is only enabled
in specific markets.
211
Mustang (CZG) Canada/United States of America, Vehicles Built From: 14-05-2018, enUSA, Edition date: 201804, Second-Printing Roadside EmergenciesE281345 E280805

TRANSPORTING THE VEHICLE
If you need to have your vehicle towed,
contact a professional towing service or,
if you are a member of a roadside
assistance program, your roadside
assistance service provider.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. We do
not approve a slingbelt towing procedure.
If you tow your vehicle incorrectly, or by
any other means, vehicle damage may
occur.
The rear wheels must be on a tow dolly
when towing your vehicle from the front
using wheel lift equipment. This prevents
damage to the transmission. The front wheels must be on a tow dolly
when towing your vehicle from the rear
using wheel lift equipment. This prevents
damage to the front fascia.
212
Mustang (CZG) Canada/United States of America, Vehicles Built From: 14-05-2018, enUSA, Edition date: 201804, Second-Printing Roadside EmergenciesE143886

GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
Additional information and resources are
available online:
Website
www.owner.ford.com
These are some of the items that can be
found online:
• U.S. dealer locator by Dealer Name,
City/State or Zip Code.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
• Ford Extended Service Plans.
• Ford Genuine Accessories.
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD) Website
www.ford.ca
Twitter
@FordServiceCA (English Canada)
@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling or
servicing authorized dealer.
213
Mustang (CZG) Canada/United States of America, Vehicles Built From: 14-05-2018, enUSA, Edition date: 201804, Second-Printing Customer Assistance