2019 FORD E SERIES USB

Vehicle Identification Number................201
Vehicle Certification Label......................202
Transmission Code Designation...........202
Capacities and Specifications - 6.2L........................................................................203
Capacities and Specifications - 6.8L........................................................................207
Bulb Specification Chart...........................212
Audio System
General Information...................................214
Audio Unit - Vehicles With: AM/FM......215
Audio Unit - Vehicles With: AM/FM/CD/SYNC............................................................216
Digital Radio..................................................219
Satellite Radio...............................................221
USB Port.........................................................224
Media Hub.....................................................224
SYNC™
General Information..................................225
Using Voice Recognition...........................227
Using SYNC™ With Your Phone...........230
SYNC™ Applications and Services......243
SYNC™ AppLink™....................................250
Using SYNC™ With Your Media Player........................................................................252
SYNC™ Troubleshooting........................262
Accessories
Accessories.....................................................271
Auxiliary Switches.......................................272
Ford Protect
Ford Protect..................................................274
Scheduled Maintenance
General Maintenance Information.......276
Normal Scheduled Maintenance..........279
Special Operating Conditions ScheduledMaintenance.............................................281
Scheduled Maintenance Record..........283
Appendices
Electromagnetic Compatibility.............294
End User License Agreement................296
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Table of Contents

products and services that may interestyou, where permitted by law. For Canadaonly, for more information, please reviewthe Ford of Canada privacy policy atwww.ford.ca, including our U.S. datastorage and use of service providers inother jurisdictions who may be subject tolegal requirements in Canada, the UnitedStates and other countries applicable tothem, for example, lawful requirements todisclose personal information togovernmental authorities in thosecountries.
Event Data
This vehicle is equipped with an event datarecorder. The main purpose of an eventdata recorder is to record, in certain crashor near crash-like situations, such as anairbag deployment or hitting a roadobstacle; this data will assist inunderstanding how a vehicle’s systemsperformed. The event data recorder isdesigned to record data related to vehicledynamics and safety systems for a shortperiod of time, typically 30 seconds or less.
The event data recorder in this vehicle isdesigned to record such data as:
•How various systems in your vehiclewere operating;
•Whether or not the driver andpassenger seatbelts werebuckled/fastened;
•How far (if at all) the driver wasdepressing the accelerator and/or thebrake pedal; and
•How fast the vehicle was traveling; and
•Where the driver was positioning thesteering wheel.
This data can help provide a betterunderstanding of the circumstances inwhich crashes and injuries occur.
Note:Event data recorder data is recordedby your vehicle only if a non-trivial crashsituation occurs; no data is recorded by theevent data recorder under normal drivingconditions and no personal data orinformation (e.g., name, gender, age, andcrash location) is recorded. However,parties, such as law enforcement, couldcombine the event data recorder data withthe type of personally identifying dataroutinely acquired during a crashinvestigation.
To read data recorded by an event datarecorder, special equipment is required,and access to the vehicle or the event datarecorder is needed. In addition to thevehicle manufacturer, other parties, suchas law enforcement, that have such specialequipment, can read the information if theyhave access to the vehicle or the eventdata recorder.
Comfort, Convenience andEntertainment Data
Your vehicle has electronic control unitsthat have the ability to store data basedon your personalized settings. The data isstored locally in the vehicle or on devicesthat you connect to it, for example, a USBdrive or digital music player. You can deletesome of this data and also choose whetherto share it through the services to whichyou subscribe.
Comfort and Convenience Data
Data recorded includes, for example:
•Seat and steering wheel position.
•Climate control settings.
•Radio presets.
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Introduction

USB PORT (IF EQUIPPED)
WARNING: Driving whiledistracted can result in loss of vehiclecontrol, crash and injury. We stronglyrecommend that you use extremecaution when using any device that maytake your focus off the road. Yourprimary responsibility is the safeoperation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
The USB port allows you to plug in mediaplaying devices, memory sticks and chargedevices, if supported.
MEDIA HUB
WARNING: Driving whiledistracted can result in loss of vehiclecontrol, crash and injury. We stronglyrecommend that you use extremecaution when using any device that maytake your focus off the road. Your
primary responsibility is the safeoperation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
The media hub may be on the instrumentpanel or center console.
The media hub may contain one or moreof the following inputs:
See USB Port (page 224).
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Audio SystemE201595

GENERAL INFORMATION
SYNC is an in-vehicle communicationssystem that works with yourBluetooth-enabled cellular phone andportable media player. This allows you to:
•Make and receive calls.
•Access and play music from yourportable music player.
•Use 911 Assist, Vehicle Health Reportand SYNC Services (Traffic, Directions& Information).*
•Use applications, such as Stitcher, viaSYNC AppLink.**
•Access phonebook contacts and musicusing voice commands.
•Stream music from your connectedphone.
•Text message.
•Use the advanced voice recognitionsystem.
•Charge your USB device (if your devicesupports this).*These features are not available in allmarkets and require activation.**Available AppLink enabled apps vary bymarket.
Make sure that you review your device'smanual before using it with SYNC.
Support
The SYNC support team is available tohelp you with any questions you cannotanswer on your own.
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SYNC™E198355

The cellular profile, media device index,and development log will remain in thevehicle unless you delete them and aregenerally accessible only in the vehiclewhen the cellular phone or media playeris connected. If you no longer plan to usethe system or the vehicle, we recommendyou perform a Master Reset to erase allstored information.
System data cannot be accessed withoutspecial equipment and access to thevehicle's SYNC module. Ford MotorCompany and Ford of Canada will notaccess the system data for any purposeother than as described absent consent, acourt order, or where required by lawenforcement, other governmentauthorities, or other third parties actingwith lawful authority. Other parties mayseek to access the informationindependently of Ford Motor Company andFord of Canada. For further privacyinformation, see the sections on 911 Assist,Vehicle Health Report, and Traffic,Directions and Information.
USING VOICE RECOGNITION
This system helps you control manyfeatures using voice commands. Thisallows you to keep your hands on thewheel and focus on what is in front of you.
Helpful Hints
•Make sure the interior of your vehicle isas quiet as possible. Wind noise fromopen windows and road vibrations mayprevent the system from correctlyrecognizing spoken commands.
•After pressing the voice button, waituntil after the tone sounds andListening appears before saying acommand. Any command spokenbefore this does not register with thesystem.
•Speak naturally, without long pausesbetween words.
•At any time, you can interrupt thesystem while it is speaking by pressingthe voice button.
Initiating a Voice Session
Initiate a voice session bypressing the voice button on thesteering wheel controls. SeeVoice Control (page 47).
When prompted you can say any of the following:
If you want the system to carry out the followingVoice command
Stream audio from your phone.Bluetooth Audio
Cancel the requested action.Cancel
Access mobile applications.mobile (apps | applica-tions)
Make calls.Phone
Access the device connected to your USB port.USB [1]
Run a vehicle health report.Vehicle Health (Report)
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If you want the system to carry out the followingVoice command
Adjust the level of voice interaction and feedback.Voice Settings | VoicePreferences
Hear a list of voice commands available in the current mode.Help
You can say any of the voice commands that appear within open and close brackets thatare separated by |. For example, where (cancel | stop | exit) appears you say; cancel orstop or exit.
You must say any of the voice commands that appear outside of open and close brackets.For example, where mobile (apps | applications) appears, you must say mobile followedby either apps or applications.
You do not need to say words that appear within square brackets. For example, for where(USB [stick] | iPOD | MP3 [player]) appears, you can say USB or USB stick.
Note:SYNC Services and Vehicle health report are only available in the United States ofAmerica.
System Interaction and Feedback
The system provides feedback throughaudible tones, prompts, questions andspoken confirmations depending on thesituation and the chosen level ofinteraction (voice settings). You cancustomize the voice recognition system toprovide more or less instruction andfeedback.
The default setting is to a higher level ofinteraction in order to help you learn to usethe system. You can change these settingsat any time.
Adjusting the Interaction Level
Initiate a voice session bypressing the voice button on thesteering wheel controls. SeeVoice Control (page 47).
When prompted say the following:
If you want the system to carry out the followingVoice command
Voice Settings | Voice Preferences
Followed by either of the following:
Provide more detailed interaction and guidance.Interaction ModeStandard
Provide less audible interaction and more tone prompts.Interaction ModeAdvanced
The system defaults to the standard interaction mode.
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Disconnecting from SYNC Services
To disconnect from SYNC services, say:
Action and DescriptionVoice command
From the SYNC Services main menu, or press and hold thephone button on the steering wheel.Goodbye
SYNC Services quick tips
SYNC Services quick tips
You can personalize your Services feature to provide quickeraccess to your most used or favorite information. You cansave address points, for example work or home. You can alsosave favorite information like sports teams or a newscategory. You can learn more about personalization by loggingonto www.SYNCMyRide.com.
Personalizing
Press the voice button at any time while connected to SYNCServices to interrupt a voice prompt or an audio clip and sayyour voice command.
Push to interrupt
Your subscription is associated with your Bluetooth-enabledcellular phone number, not your VIN (Vehicle IdentificationNumber). You can pair and connect your phone to any vehicleequipped with SYNC Services and continue enjoying yourpersonalized services.
Portable
You can even access your account outside your vehicle. Justuse the number on your phone's call history. Traffic andDirections features do not function properly but informationservices and the 411 connect and text message features areavailable.
SYNC™ APPLINK™
SYNC Mobile Apps
Note:You must pair and connect yoursmartphone to SYNC to access AppLink.
Note:iPhone users need to connect thephone to the USB port in order to start theapplication.
Note:The AppLink feature is not availableif your vehicle is equipped with the MyFordTouch system.
Note:Depending on your display type, youcan access AppLink from the media menu,the phone menu, or by using voicecommands. Once an app is running throughAppLink, you can control main features ofthe app through voice commands andsteering wheel controls.
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SYNC™

To Access Using Voice Commands
Press the voice button and when prompted say:
Action and descriptionVoice command
Say the name of the application after the tone.The app should start. While an app is running through SYNC,you can press the voice button and speak commands specificto the app, for example, "Playlist Road Trip".
Mobile Apps
You can also say the following:
To discover the available voice commands.The name of an app(such as Stitcher)followed by "help".
USING SYNC™ WITH YOUR
MEDIA PLAYER
You can access and play music from yourdigital music player over your vehicle'sspeaker system using the system's mediamenu or voice commands. You can alsosort and play your music by specificcategories, for example artist and album.
Note:The system is capable of indexing upto 6,000 songs.
SYNC is capable of hosting nearly anydigital media player including: iPod®,Zune™, plays from device players, andmost USB drives. SYNC also supports thefollowing audio formats MP3, WMA, WAVand ACC.
Connecting Your Digital MediaPlayer to the USB Port
Note:If your digital media player has apower switch, make sure you switch it onbefore plugging it in.
To Connect Using Voice Commands
Plug the device into the USB port. SeeUSB Port (page 224).
Press the voice button and when prompted say:
Action and DescriptionVoice command
You can now play music by saying any of the appropriatevoice commands. See Media voice commands.USB [1]
You do not need to say words that appear within square brackets. For example, for whereUSB[1]appears, you can say USB or USB one.
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