2019 FORD E SERIES ignition

AppLink issues
Possible solution(s)Possible cause(s)Issue
SYNC in order to findAppLink-capable apps onyour device. iPhone usersmust also connect toSYNC's USB port with anApple USB cable.
Ensure you have down-loaded and installed thelatest version of the appfrom your phone's app store.Ensure the app is running onyour phone. Some apps
AppLink-enabled apps arenot installed and running onyour mobile device.
My phone is connected, butI still cannot find any apps.
require you to register orlogin on the app on thephone before using themwith AppLink. Also, somemay have a "Ford SYNC"setting, so check the app'ssettings menu on the phone.
Closing and restarting appsmay help SYNC find theapplication if you cannotdiscover it inside the vehicle.On an Android device, ifapps have an "Exit" or "Quit"
Sometime apps do notproperly close and re-opentheir connection to SYNC,over ignition cycles, forexample.
My phone is connected, myapp(s) are running, but I stillcannot find any apps.
option, select that thenrestart the app. If the appdoes not have that option,you can also manually"Force Close" the app bygoing to the phone's settingsmenu, selecting "Apps."then finding the particularapp and choosing "Forcestop." Don't forget to restartthe app afterwards, thenselect "Find New Apps" onSYNC.
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SYNC™

•An authorized dealer needs to installmobile communications systems.Improper installation may harm theoperation of your vehicle, particularlyif the manufacturer did not design themobile communication systemspecifically for automotive use.
•If you or an authorized Ford dealer addany non-Ford electrical or electronicaccessories or components to yourvehicle, you may adversely affectbattery performance and durability. Inaddition, you may also adversely affectthe performance of other electricalsystems in the vehicle.
AUXILIARY SWITCHES
For maximum vehicle performance, keepthe following information in mind whenadding accessories or equipment to yourvehicle:
•When adding accessories, equipment,passengers and luggage to yourvehicle, do not exceed the total weightcapacity of the vehicle or of the frontor rear axle (GVWR or GAWR asindicated on the Safety ComplianceCertification label). Ask an authorizeddealer for specific weight information.
•The Federal CommunicationsCommission (FCC) and CanadianRadio TelecommunicationsCommission (CRTC) regulate the useof mobile communications systemsequipped with radio transmitters, forexample, two-way radios, telephonesand theft alarms. Any such equipmentinstalled in your vehicle should complywith Federal CommunicationsCommission (FCC) and CanadianRadio TelecommunicationsCommission (CRTC) regulations, andshould be installed by an authorizeddealer.
•An authorized dealer needs to installmobile communications systems.Improper installation may harm theoperation of your vehicle, particularlyif the manufacturer did not design themobile communication systemspecifically for automotive use.
•If you or an authorized Ford dealer addany non-Ford electrical or electronicaccessories or components to yourvehicle, you may adversely affectbattery performance and durability. Inaddition, you may also adversely affectthe performance of other electricalsystems in the vehicle.
The auxiliary switch option packageprovides four switches, mounted in thecenter of the instrument panel. Theseswitches operate only when you switch theignition on, whether the engine is runningor not. Ford recommends, however, thatthe engine remain running to maintainbattery charge when using the auxiliaryswitches for extended periods of time orhigher current draws.
When switched on, the auxiliary switchesprovide 10 amps, 15 amps or 30 amps ofelectrical battery power for a variety ofpersonal or commercial uses.
The switches include the fuse and relay kit.This kit contains the required fuses andrelays that an authorized technician needsto install into the power distribution box,located under the hood. Refer to theinstruction sketch included in the kit.Contact an authorized dealer for service.
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AccessoriesE163431

Antenna PositionsMaximum output power Watt (PeakRMS)Frequency BandMHz
1501-30
2, 35050-54
2, 35068-88
2, 350142-176
2, 350380-512
2, 310806-870
Note:After the installation of radiofrequency transmitters, check fordisturbances from and to all electricalequipment in your vehicle, both in thestandby and transmit modes.
Check all electrical equipment:
•With the ignition ON.
•With the engine running.
•During a road test at various speeds.
Check that electromagnetic fieldsgenerated inside your vehicle cabin by thetransmitter installed do not exceedapplicable human exposure requirements.
END USER LICENSE
AGREEMENT
SYNC End User License Agreement(EULA)
•You have acquired a device ("DEVICE")that includes software licensed by FordMotor Company and its affiliates("FORD MOTOR COMPANY") from anaffiliate of Microsoft Corporation("MS") . Those installed softwareproducts of MS origin, as well asassociated media, printed materials,
and "online" or electronicdocumentation ("MS SOFTWARE")are protected by internationalintellectual property laws and treaties.The MS SOFTWARE is licensed, notsold. All rights reserved.
•The MS SOFTWARE may interface withand/or communicate with, or may belater upgraded to interface with and/orcommunicate with additional softwareand/or systems provided by FORDMOTOR COMPANY. The additionalsoftware and systems of FORDMOTOR COMPANY origin, as well asassociated media, printed materials,and "online" or electronicdocumentation ("FORD SOFTWARE")are protected by internationalintellectual property laws and treaties.The FORD SOFTWARE is licensed, notsold. All rights reserved.
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Appendices

A
A/CSee: Climate Control..........................................66About This Manual...........................................5ABSSee: Brakes..............................................................91ABS driving hintsSee: Hints on Driving With Anti-LockBrakes...................................................................91Accessories......................................................271Exterior Style.........................................................271Interior Style..........................................................271Peace of Mind.......................................................271AccessoriesSee: Replacement PartsRecommendation............................................12Adjusting the Headlamps.........................156Vertical Aim Adjustment Procedure...........156Adjusting the Steering Wheel....................47Airbag Disposal...............................................38Air ConditioningSee: Climate Control..........................................66Air FilterSee: Changing the Engine Air Filter..............159Appendices....................................................294At a Glance........................................................16Audible Warnings and Indicators..............57Fail-Safe Cooling Warning Chime..................57Headlamps On Warning Chime......................57Key in Ignition Warning Chime.........................57Parking Brake On Warning Chime..................57Shift to Park Warning Chime............................57Audio System.................................................214General Information..........................................214Audio Unit - Vehicles With: AM/FM/CD/SYNC..............................................................216Accessing CD or MP3 Mode............................217Accessing the Auxiliary MediaSources..............................................................216Accessing the Folders........................................217Accessing the Menu...........................................217Accessing the Phone Features.......................217Adjusting the Volume........................................217Changing Radio Stations.................................218Ejecting the CD....................................................218Fast Forwarding the Media.............................218Inserting a CD.......................................................218
Muting the Audio................................................218Playing or Pausing Media................................218Rewinding the Media.........................................218Scanning the Audio...........................................218Selecting a Frequency Band..........................218Setting the Memory Presets...........................218Switching Shuffle Mode On and Off...........218Switching the Audio Unit On and Off.........218Using Seek, Fast Forward andReverse..............................................................219Audio Unit - Vehicles With: AM/FM.......215Accessing the Clock Settings.........................215Accessing the Sound Settings.......................216Adjusting the Volume........................................216Changing Radio Stations.................................216Selecting the Audio Modes.............................216Setting the Memory Presets...........................216Switching the Audio Unit On and Off.........216Using Seek, Fast Forward andReverse..............................................................216Automatic Transmission.............................87Brake-Shift Interlock..........................................88If Your Vehicle Gets Stuck In Mud orSnow....................................................................89Putting your vehicle in or out of gear:...........87Automatic Transmission FluidCheck.............................................................149Automatic Transmission Fluid Filter............152Checking Automatic TransmissionFluid....................................................................149Auxiliary Power Points..................................72110 Volt AC Power Point.....................................7212 Volt DC Power Point.......................................72Locations..................................................................72Auxiliary Switches........................................272
B
BatterySee: Changing the 12V Battery......................153Bonnet LockSee: Opening and Closing the Hood............141Booster Seats..................................................22Types of Booster Seats......................................23Brake Fluid Check.........................................152Brakes..................................................................91General Information.............................................91Breaking-In.......................................................116
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Index

GearboxSee: Transmission................................................87General Information on RadioFrequencies...................................................39General Maintenance Information........276Multi-point Inspection......................................278Owner Checks and Services...........................277Protecting Your Investment...........................276Why Maintain Your Vehicle?..........................276Why Maintain Your Vehicle at YourDealership?.....................................................276Getting Assistance Outside the U.S. andCanada...........................................................127Getting the Services You Need................124Away From Home...............................................124
H
HandbrakeSee: Parking Brake...............................................92Hazard Flashers............................................120Headlamp AdjustingSee: Adjusting the Headlamps......................156Headlamp RemovalSee: Removing a Headlamp...........................157HeadrestSee: Head Restraints..........................................69Head Restraints..............................................69HeatingSee: Climate Control..........................................66Hints on Controlling the InteriorClimate............................................................67Defogging the Side Windows in ColdWeather...............................................................67General Hints.........................................................67Quickly Cooling the Interior..............................67Quickly Heating the Interior..............................67Recommended Settings for Cooling.............67Recommended Settings for Heating............67Vehicle Stationary for Extended PeriodsDuring Extreme High AmbientTemperatures....................................................67Hints on Driving With Anti-LockBrakes...............................................................91Hood LockSee: Opening and Closing the Hood............141
I
Ignition Switch.................................................74In California (U.S. Only)..............................125Information Displays.....................................58General Information............................................58Information Messages.................................63Brake System.........................................................63Fuel............................................................................63Maintenance..........................................................64Tire.............................................................................64Traction Control....................................................64Trailer........................................................................65Transmission..........................................................65Installing Child Restraints............................18Child Seats...............................................................18Using Lap and Shoulder Belts..........................19Using Tether Straps..............................................21Instrument Cluster.........................................53Instrument Lighting Dimmer.....................50Instrument Panel............................................16Interior Mirror....................................................52Automatic Dimming Mirror...............................52Manual Dimming Mirror.....................................52Introduction........................................................5
J
Jump Starting the Vehicle..........................121Connecting the Jumper Cables......................121Jump Starting.......................................................122Preparing Your Vehicle.......................................121Removing the Jumper Cables........................122
K
Keys and Remote Controls.........................39
L
Lighting Control..............................................49Flashing the Headlamp High Beam..............50Headlamp High Beam........................................49Lighting..............................................................49General Information............................................49Limited Slip Differential..............................90Load Carrying..................................................99
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Index

Reprogramming the Remote Control..........40Sounding the Panic Alarm.................................41Removing a Headlamp...............................157Repairing Minor Paint Damage...............165Replacement PartsRecommendation........................................12Collision Repairs....................................................12Scheduled Maintenance and MechanicalRepairs..................................................................12Warranty on Replacement Parts.....................12Replacing a Lost Key or RemoteControl..............................................................41Reporting Safety Defects (CanadaOnly)...............................................................129Reporting Safety Defects (U.S.Only)...............................................................129Roadside Assistance....................................119Vehicles Sold in Canada: Getting RoadsideAssistance........................................................120Vehicles Sold in the United States: GettingRoadside Assistance.....................................119Vehicles Sold in the United States: UsingRoadside Assistance.....................................119Roadside Emergencies................................119Running-InSee: Breaking-In...................................................116Running Out of Fuel......................................79Filling a Portable Fuel Container...................80
S
Safety Precautions.........................................77Satellite Radio................................................221Satellite Radio Electronic Serial Number(ESN).................................................................222Satellite Radio Reception Factors...............222SiriusXM Satellite Radio Service..................222Troubleshooting.................................................223Scheduled Maintenance Record...........283Scheduled Maintenance...........................276Seatbelt Extension.........................................31Seatbelt Height Adjustment.....................30Seatbelts............................................................27Principle of Operation.........................................27Seatbelt Warning Lamp and IndicatorChime..............................................................30Conditions of operation.....................................30Seats...................................................................69
Security..............................................................45Sitting in the Correct Position...................69Snow ChainsSee: Using Snow Chains..................................187Spare WheelSee: Changing a Road Wheel........................192Special Notices................................................12Fleet Telematics Modem....................................13FordPass Connect.................................................13New Vehicle Limited Warranty.........................12Notice to Owners of Pickup Trucks andUtility Type Vehicles........................................13On Board Diagnostics Data LinkConnector............................................................13Special Instructions..............................................12Using your Vehicle as an Ambulance.............13Special Operating Conditions ScheduledMaintenance...............................................281Exceptions............................................................283Speed ControlSee: Cruise Control..............................................96Starter SwitchSee: Ignition Switch.............................................74Starting a Gasoline Engine..........................74Failure to Start.......................................................75Guarding Against Exhaust Fumes..................75Important Ventilating Information.................75Stopping the Engine When Your Vehicle isMoving..................................................................75Stopping the Engine When Your Vehicle isStationary...........................................................75Starting and Stopping the Engine............74General Information............................................74Steering.............................................................98Steering Wheel................................................47Sun Visors.........................................................52Illuminated Vanity Mirror...................................52Supplementary Restraints System.........32Principle of Operation.........................................32Symbols Glossary.............................................5SYNC™ Applications andServices........................................................243911 Assist...............................................................243SYNC Services: Traffic, Directions &Information (TDI) (If Equipped, UnitedStates Only)....................................................247Vehicle Health Report (If Equipped, UnitedStates Only)....................................................245
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Index