2019 FORD E SERIES towing

5. Install and adjust the tension in theweight-distributing bars so that theheight of your vehicle's front wheelopening on the fender is approximatelyhalf the way down from H2, toward H1.
6.Check that the trailer is level or slightlynose down toward your vehicle. If not,adjust the ball height accordingly andrepeat Steps 2-6.
When the trailer is level or slightly nosedown toward the vehicle:
•Lock the bar tension adjuster in place.
•Check that the trailer tongue securelyattaches and locks onto the hitch.
•Install safety chains, lighting, and trailerbrake controls as required by law or thetrailer manufacturer.
Safety Chains
Note:Do not attach safety chains to thebumper.
Always connect the safety chains to theframe or hook retainers of your vehiclehitch.
To connect the safety chains, cross thechains under the trailer tongue and allowenough slack for turning tight corners. Donot allow the chains to drag on the ground.
Trailer Brakes
WARNING: Do not connect atrailer's hydraulic brake system directlyto your vehicle's brake system. Yourvehicle may not have enough brakingpower and your chances of having acollision greatly increase.
Electric brakes and manual, automatic orsurge-type trailer brakes are safe if youinstall them properly and adjust them tothe manufacturer's specifications. Thetrailer brakes must meet local and federalregulations.
The rating for the tow vehicle's brakingsystem operation is at the gross vehicleweight rating, not the gross combinedweight rating.
Separate functioning brake systemsare required for safe control of towedvehicles and trailers weighing morethan 1500 lb (680 kg) when loaded.
Integrated Trailer Brake Controller (IfEquipped)
WARNING: Use the integratedtrailer brake controller to properly adjustthe trailer brakes and check allconnections before towing a trailer.Failure to follow this instruction couldresult in the loss of control of yourvehicle, personal injury or death.
Note:The Ford trailer brake controller hasbeen verified to be compatible with trailershaving electric-actuated drum brakes (oneto four axles) and electric-over-hydraulicbrakes. It will not activate hydraulicsurge-style trailer brakes. It is theresponsibility of the customer to ensure thatthe trailer brakes are adjusted appropriately,functioning normally and all electricconnections are properly made.
110
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing
Towing

When used properly, the trailer brakecontroller assists in smooth and effectivetrailer braking by powering the trailer’selectric or electric-over-hydraulic brakeswith a proportional output based on thetowing vehicle’s brake pressure.
The controller user interface consists ofthe following:
A: + and - (Gain adjustment buttons):Pressing these buttons adjusts thecontroller's power output to the trailerbrakes in 0.5 increments. You can increasethe gain setting to 10.0 (maximum trailerbraking) or decrease it to 0 (no trailerbraking). The gain setting displays in themessage center.
The controller shows gain setting, outputbar graph, and trailer connectivity statusin the information display. They appear inthe information display as follows:
•Trailer Brake Controller Gain (withouttrailer connected): Shows the currentgain setting during a given ignition cycleand when adjusting the gain. This alsodisplays if you use the manual controllever or make gain adjustments withno trailer connected.
•Trailer Brake Controller Gain Output:Displays when you push your vehicle'sbrake pedal, or upon use of the manualcontrol. Bar indicators illuminate in theinformation display to indicate theamount of power going to the trailerbrakes relative to the brake pedal ormanual control input. One bar indicatesthe least amount of output; six barsindicate maximum output.
•Trailer Connected: Displays when thesystem senses a correct trailer wiringconnection (a trailer with electric trailerbrakes) during a given ignition cycle.
•Trailer Disconnected: Displays,accompanied by a single audible time,when the system senses a trailerconnection and then a disconnection,either intentional or unintentional,during a given ignition cycle. It alsodisplays if a truck or trailer-wiring faultoccurs causing the trailer to appeardisconnected. This message can alsodisplay if you use the manual controllever without a trailer connected.
B: Manual control lever: Slide the controllever to the left to switch on the trailer'selectric brakes independent of the towvehicle's. See the following Procedure forAdjusting Gain section for instructionson proper use of this feature. If you use themanual control while the brake is alsoapplied, the greater of the two inputsdetermines the power sent to the trailerbrakes.
111
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing
TowingE183395

•Stop lamps: Using the manual controllever illuminates both the trailer brakelamps and your vehicle brake lampsexcept the center high-mount stoplamp, if you make the proper electricalconnection to the trailer. Pressing yourvehicle brake pedal also illuminatesboth trailer and vehicle brake lamps.
Procedure for Adjusting Gain
Note:Only perform this procedure in atraffic-free environment at speeds ofapproximately 20-25 mph (30-40 km/h).
The gain setting sets the trailer brakecontroller for the specific towing condition.You should change the setting as towingconditions change. Changes to towingconditions include trailer load, vehicle load,road conditions and weather.
The gain should be set to provide themaximum trailer braking assistance whilemaking sure the trailer wheels do not lockwhen using the brakes. Locked trailerwheels may lead to trailer instability.
1.Make sure the trailer brakes are in goodworking condition, functioning normallyand properly adjusted. See your trailerdealer if necessary.
2. Hook up the trailer and make theelectrical connections according to thetrailer manufacturer's instructions.
3. When you plug in a trailer with electricor electric-over-hydraulic brakes, amessage confirming connectionappears in the information display.
4. Use the gain adjustment (+ and -)buttons to increase or decrease thegain setting to the desired startingpoint. A gain setting of 6.0 is a goodstarting point for heavier loads.
5. In a traffic-free environment, tow thetrailer on a dry, level surface at a speedof 20-25 mph (30-40 km/h) andsqueeze the manual control levercompletely.
6. If the trailer wheels lock up, indicatedby squealing tires, reduce the gainsetting. If the trailer wheels turn freely,increase the gain setting. Repeat Steps5 and 6 until the gain setting is at apoint just below trailer wheel lock-up.If towing a heavier trailer, trailer wheellock-up may not be attainable evenwith the maximum gain setting of 10.
Explanation of Information DisplayWarning Messages
Note:An authorized dealer can diagnosethe trailer brake controller to determineexactly which trailer fault has occurred.However, your Ford warranty does not coverthis diagnosis if the fault is with the trailer.
A message indicating a trailer brakemodule fault may display in response tofaults sensed by the trailer brake controller,accompanied by a single tone. If thismessage appears, contact an authorizeddealer as soon as possible for diagnosisand repair. The controller may stillfunction, but performance may bedegraded.
A message indicating a trailer wiring faultmay display when there is a short circuiton the electric brake output wire. If thismessage displays, accompanied by asingle tone, with no trailer connected, theproblem is with your vehicle wiringbetween the trailer brake controller andthe 7-pin connector at the bumper. If themessage only displays with a trailerconnected, the problem is with the trailerwiring. Consult your trailer dealer forassistance. This can be a short to ground(such as a chaffed wire), short to voltage(such as a pulled pin on trailer emergencybreakaway battery) or the trailer brakesmay be drawing too much current.
112
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing
Towing

Points to Remember
Note:Do not attempt removal of the trailerbrake controller without consulting theWorkshop Manual. Damage to the unit mayresult.
•Adjust gain setting before using thetrailer brake controller for the first time.
•Adjust gain setting, using the procedureabove, whenever road, weather andtrailer or vehicle loading conditionschange from when the gain was initiallyset.
•Only use the manual control lever forproper adjustment of the gain duringtrailer setup. Misuse, such asapplication during trailer sway, couldcause instability of trailer or towvehicle.
•Avoid towing in adverse weatherconditions. The trailer brake controllerdoes not provide anti-lock control ofthe trailer wheels. Trailer wheels canlock up on slippery surfaces, resultingin reduced stability of trailer and towvehicle.
•The trailer brake controller is equippedwith a feature that reduces output atvehicle speeds below 11 mph (18 km/h)so trailer and vehicle braking is not jerkyor harsh. This feature is only availablewhen applying the brakes using yourvehicle's brake pedal, not thecontroller.
•The controller interacts with the brakecontrol system and powertrain controlsystem of your vehicle to provide thebest performance on different roadconditions.
•Your vehicle's brake system and thetrailer brake system workindependently of each other. Changingthe gain setting on the controller doesnot affect the operation of yourvehicle's brakes whether you attach atrailer or not.
•When you switch the engine off, thecontroller output is disabled and thedisplay and module shut down. Thecontroller module and display turn onwhen you switch the ignition on.
•The trailer brake controller is only afactory-installed or dealer-installeditem. Ford is not responsible forwarranty or performance of thecontroller due to misuse or customerinstallation.
Trailer Lamps
WARNING: Never connect anytrailer lamp wiring to the vehicle's taillamp wiring; this may damage theelectrical system resulting in fire. Contactyour authorized dealer as soon aspossible for assistance in proper trailertow wiring installation. Additionalelectrical equipment may be required.
Trailer lamps are required on most towedvehicles. Make sure all running lights, brakelights, direction indicators and hazard lightsare working.
Before Towing a Trailer
Practice turning, stopping and backing upto get the feel of your vehicle-trailercombination before starting on a trip.When turning, make wider turns so thetrailer wheels clear curbs and otherobstacles.
When Towing a Trailer
•Do not drive faster than 70 mph(113 km/h) during the first 500 mi(800 km).
•Do not make full-throttle starts.
•Check your hitch, electrical connectionsand trailer wheel lug nuts thoroughlyafter you have traveled 50 mi (80 km).
113
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing
Towing

•When stopped in congested or heavytraffic during hot weather, place thegearshift in position P to aid engine andtransmission cooling and to help A/Cperformance.
•Switch off the speed control withheavy loads or in hilly terrain. Thespeed control may turn offautomatically when you are towing onlong, steep grades.
•Shift to a lower gear when driving downa long or steep hill. Do not apply thebrakes continuously, as they mayoverheat and become less effective.
•If your transmission is equipped with aGrade Assist or Tow/Haul feature, usethis feature when towing. This providesengine braking and helps eliminateexcessive transmission shifting foroptimum fuel economy andtransmission cooling.
•If your vehicle is equipped withAdvanceTrac with RSC, this systemmay turn on during typical corneringmaneuvers with a heavily loaded trailer.This is normal. Turning the corner at aslower speed while towing may reducethis tendency.
•If you are towing a trailer frequently inhot weather, hilly conditions, at thegross combined weight rating (or anycombination of these factors), considerrefilling your rear axle with syntheticgear lubricant. See Capacities andSpecifications (page 198).
•Allow more distance for stopping witha trailer attached. Anticipate stops andbrake gradually.
•Avoid parking on a grade. However, ifyou must park on a grade:
1. Turn the steering wheel to point yourvehicle tires away from traffic flow.
2. Set your vehicle parking brake.
3. Place the automatic transmission inposition P.
4. Place wheel chocks in front and backof the trailer wheels. (Chocks notincluded with vehicle.)
Your vehicle may be equipped with atemporary or conventional spare tire. A"temporary" spare tire is different in size(diameter or width), tread-type(All-Season or All Terrain) or is from adifferent manufacturer than the road tireson your vehicle. Consult information on thetire label or Safety Compliance label forlimitations when using.
Launching or Retrieving a Boat orPersonal Watercraft (PWC)
Note:Disconnect the wiring to the trailerbefore backing the trailer into the water.
Note:Reconnect the wiring to the trailerafter removing the trailer from the water.
When backing down a ramp during boatlaunching or retrieval:
•Do not allow the static water level torise above the bottom edge of the rearbumper.
•Do not allow waves to break higherthan 6 in (15 cm) above the bottomedge of the rear bumper.
Exceeding these limits may allow water toenter vehicle components:
•Causing internal damage to thecomponents.
•Affecting driveability, emissions andreliability.
Replace the rear axle lubricant anytimethe rear axle has been submerged in water.Water may have contaminated the rearaxle lubricant, which is not normallychecked or changed unless a leak issuspected or other axle repair is required.
114
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing
Towing

TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing
WARNING: If your vehicle has asteering wheel lock make sure theignition is in the accessory or on positionwhen being towed.
You can flat-tow (all wheels on theground, regardless of the powertrain ortransmission configuration) your disabledvehicle (without access to wheel dolliesor vehicle transport trailer) under thefollowing conditions:
•Your vehicle is facing forward so youtow it in a forward direction.
•You shift into Neutral (N). If you cannotshift into Neutral (N), you may need tooverride the transmission. SeeTransmission (page 87).
•Maximum speed is 35 mph (56 km/h).
•Maximum distance is 50 mi (80 km).
Recreational Towing
Note: Put your climate control system inrecirculated air mode to prevent exhaustfumes from entering the vehicle. SeeClimate Control (page 66).
Follow these guidelines if you have a needfor recreational (RV) towing. An exampleof recreational towing would be towingyour vehicle behind a motorhome. Theseguidelines are to make sure you do notdamage the transmission during towing.
Do not tow your vehicle with any wheelson the ground, as vehicle or transmissiondamage may occur. It is recommended totow your vehicle with all four wheels offthe ground, for example when using avehicle transport trailer. Otherwise, youcannot tow your vehicle.
115
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing
Towing

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period supplied withyour vehicle.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe Owner's Manual kit.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
119
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing
Roadside Emergencies

2. Remove the jumper cable on thenegative (-) terminal of the boostervehicle battery.
3. Remove the jumper cable from thepositive (+) terminal of the boostervehicle battery.
4. Remove the jumper cable from thepositive (+) terminal of the disabledvehicle battery.
5.Allow the engine to idle for at least oneminute.
TRANSPORTING THE VEHICLE
If you need to have your vehicle towed,contact a professional towing service or,if you are a member of a roadsideassistance program, your roadsideassistance service provider.
We recommend the use of a wheel lift anddollies or flatbed equipment to tow yourvehicle. Do not tow with a slingbelt. FordMotor Company has not approved aslingbelt towing procedure. Vehicledamage may occur if towed incorrectly, orby any other means.
Ford Motor Company produces a towingmanual for all authorized tow truckoperators. Have your tow truck operatorrefer to this manual for proper hook-upand towing procedures for your vehicle.
It is acceptable to have your front-wheeldrive vehicle towed from the front if usingproper wheel lift equipment to raise thefront wheels off the ground. When towingin this manner, the rear wheels can remainon the ground.
Front-wheel drive vehicles must have thefront wheels placed on a tow dolly whentowing your vehicle from the rear usingwheel lift equipment. This preventsdamage to the transmission.
Towing an all-wheel or four-wheel drivevehicle requires that all wheels be off theground, such as using a wheel lift anddollies or flatbed equipment. This preventsdamage to the transmission, all-wheel orfour-wheel drive system and vehicle.
123
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing
Roadside EmergenciesE143886