WARNING: For E-350 and E-450vehicles with the Hydro-Boost BrakeSystem, do not press the brake pedalafter the engine has been turned off.Pressing the brake pedal after the enginehas been turned off will give a falsepower steering fluid level reading.
Only use fluid that meets Fordspecifications. See Capacities andSpecifications (page 203).
To top up the power steering fluid level dothe following.
1. Start the engine and let it run until itreaches normal operating temperature.
2. Make sure the fluid is within the MINand MAX range.
3. If the fluid level is low, add fluid to bewithin the MIN and MAX range. Do notoverfill.
4.While the engine idles, turn the steeringwheel left and right several times.
5. Recheck the fluid level in the reservoir.
Note:Do not operate the vehicle with a lowpower steering pump fluid level.
WASHER FLUID CHECK
WARNING: If you operate yourvehicle in temperatures below 40°F(5°C), use washer fluid with antifreezeprotection. Failure to use washer fluidwith antifreeze protection in coldweather could result in impairedwindshield vision and increase the riskof injury or accident.
Add fluid to fill the reservoir if the level islow. Only use a washer fluid that meetsFord specifications. See Capacities andSpecifications (page 198).
State or local regulations on volatileorganic compounds may restrict the useof methanol, a common windshield washerantifreeze additive. Washer fluidscontaining non-methanol antifreezeagents should be used only if they providecold weather protection without damagingthe vehicle’s paint finish, wiper blades orwasher system.
CHANGING THE 12V BATTERY
WARNING: This vehicle may befitted with more than one battery,removal of cable from only one batterydoes not disconnect the vehicleelectrical system. Be sure to disconnectcables from all batteries whendisconnecting power. Failure to do somay cause serious personal injury orproperty damage.
WARNING: Batteries normallyproduce explosive gases which cancause personal injury. Therefore, do notallow flames, sparks or lightedsubstances to come near the battery.When working near the battery, alwaysshield your face and protect your eyes.Always provide proper ventilation.
WARNING: When lifting aplastic-cased battery, excessive pressureon the end walls could cause acid to flowthrough the vent caps, resulting inpersonal injury and/or damage to thevehicle or battery. Lift the battery with abattery carrier or with your hands onopposite corners.
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To clean the windshield and wiper blades:
•Clean the windshield with anon-abrasive glass cleaner. Whencleaning the interior of the windshield,avoid getting any glass cleaner on theinstrument panel or door panels. Wipeany glass cleaner off these surfacesimmediately.
•For windshields contaminated withtree sap, chemicals, wax or bugs, cleanthe entire windshield using steel wool(no greater than 0000 grade) in acircular motion and rinse with water.
•Clean the wiper blades with isopropylrubbing alcohol or windshield washerconcentrate.
Note: Do not use razor blades or othersharp objects to clean or remove decalsfrom the inside of the heated rear window.The vehicle warranty does not coverdamage caused to the heated rear windowgrid lines.
CLEANING THE INTERIOR
WARNING: Do not use cleaningsolvents, bleach or dye on the vehicle'sseatbelts, as these actions may weakenthe belt webbing.
WARNING: On vehicles equippedwith seat-mounted airbags, do not usechemical solvents or strong detergents.Such products could contaminate theside airbag system and affectperformance of the side airbag in a crash.
For fabric, carpets, cloth seats and seatsequipped with side airbags:
•Remove dust and loose dirt with avacuum cleaner.
•Remove light stains and soil withMotorcraft Professional StrengthCarpet & Upholstery Cleaner.
•If grease or tar is present on thematerial, spot-clean the area first withMotorcraft Spot and Stain Remover. InCanada, use Motorcraft Multi-PurposeCleaner.
•If a ring forms on the fabric after spotcleaning, clean the entire areaimmediately (but do not oversaturate)or the ring will set.
•Do not use household cleaningproducts or glass cleaners, which canstain and discolor the fabric and affectthe flame retardant abilities of the seatmaterials.
Mirrors
Do not clean the housing or glass of anymirror with harsh abrasives, fuel or otherpetroleum or ammonia-based cleaningproducts.
CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS
WARNING: Do not use chemicalsolvents or strong detergents whencleaning the steering wheel orinstrument panel to avoid contaminationof the airbag system.
Note:Follow the same procedure ascleaning leather seats for cleaning leatherinstrument panels and leather interior trimsurfaces. See Cleaning Leather Seats(page 164).
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•Higher - to allow higher load carryingcapacity and to allow it to travel overrough terrain without getting hung upor damaging underbody components.
•Shorter - to give it the capability toapproach inclines and drive over thecrest of a hill without getting hung upor damaging underbody components.All other things held equal, a shorterwheelbase may make your vehiclequicker to respond to steering inputsthan a vehicle with a longer wheelbase.
•Narrower - to provide greatermaneuverability in tight spaces,particularly in off-road use.
As a result of the above dimensionaldifferences, sport-utility vehicles, vans andtrucks often will have a higher center ofgravity and a greater difference in centerof gravity between the loaded andunloaded condition.
These differences that make your vehicleso versatile also make it handle differentlythan an ordinary passenger car.
TIRE CARE
Information About UniformTire Quality Grading
Tire Quality Grades apply to newpneumatic passenger car tires.The Quality grades can be foundwhere applicable on the tiresidewall between tread shoulderand maximum section width. Forexample: Treadwear 200Traction AA Temperature A.
These Tire Quality Grades aredetermined by standards that theUnited States Department ofTransportation has set.
Tire Quality Grades apply to newpneumatic passenger car tires.They do not apply to deep tread,winter-type snow tires,space-saver or temporary usespare tires, light truck or LT typetires, tires with nominal rimdiameters of 10 to 12 inches orlimited production tires as definedin Title 49 Code of FederalRegulations Part 575.104 (c)(2).
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You are strongly urged to buy areliable tire pressure gauge, asautomatic service station gaugesmay be inaccurate. Fordrecommends the use of a digitalor dial-type tire pressure gaugerather than a stick-type tirepressure gauge.
Use the recommended coldinflation pressure for optimum tireperformance and wear.Under-inflation or over-inflationmay cause uneven treadwearpatterns
WARNING: Under-inflationis the most common cause oftire failures and may result insevere tire cracking, treadseparation or blowout, withunexpected loss of vehiclecontrol and increased risk ofinjury. Under-inflation increasessidewall flexing and rollingresistance, resulting in heatbuildup and internal damage tothe tire. It also may result inunnecessary tire stress, irregularwear, loss of vehicle control andaccidents. A tire can lose up tohalf of its air pressure and notappear to be flat!
Always inflate your tires to theFord recommended inflationpressure even if it is less than themaximum inflation pressureinformation found on the tire. TheFord recommended tire inflation
pressure is found on the SafetyCompliance Certification Label or
Tire Label (affixed to either thedoor hinge pillar, door-latch post,or the door edge that meets thedoor-latch post, next to thedriver's seating position), or TireLabel located on the B-pillar orthe edge of the driver's door.Failure to follow the tire pressurerecommendations can causeuneven treadwear patterns andadversely affect the way yourvehicle handles
Note:Do not reduce tire pressureto change the ride characteristicsof the vehicle. If you do notmaintain the inflation pressure atthe levels specified by Ford, yourvehicle may experience a conditionknown as shimmy. Shimmy is asevere vibration and oscillation inthe steering wheel after the vehicletravels over a bump or dip in theroad that does not dampen out byitself. Shimmy may result fromsignificant under-inflation of thetires, improper tires (load range,size, or type), or vehiclemodifications such as lift-kits. Inthe event that your vehicleexperiences shimmy, you shouldslowly reduce speed by either liftingoff the accelerator pedal or lightlyapplying the brakes. The shimmyceases as the vehicle speeddecreases.
Maximum Inflation Pressure isthe tire manufacturer's maximumpermissible pressure and thepressure at which the maximum
load can be carried by the tire. Thispressure is normally higher than
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If your vehicle is equipped withdual rear wheels it isrecommended that the front andrear tires (in pairs) be rotated onlyside to side. We do notrecommend splitting up the dualrear wheels. Rotate them side toside as a set. After tire rotation,inflation pressures must beadjusted for the tires newpositions in accordance withvehicle requirements.
USING SNOW CHAINS
WARNING: Snow tires must bethe same size, load index, and speedrating as those originally provided byFord. Use of any tire or wheel notrecommended by Ford can affect thesafety and performance of your vehicle,which could result in an increased risk ofloss of vehicle control, vehicle rollover,personal injury, and death. Additionally,the use of non-recommended tires andwheels could cause steering, suspension,axle, transfer case, or power transfer unitfailure. It is also strongly advised tofollow the Ford recommended tireinflation pressure found on the SafetyCompliance Certification Label (affixedto either the door hinge pillar, door-latchpost, or the door edge that meets thedoor-latch post, next to the driver’sseating position), or Tire Label which islocated on the B-Pillar or the edge of thedriver door. Failure to follow the tirepressure recommendations can causeuneven treadwear patterns andadversely affect the way your vehiclehandles.
The tires on your vehicle have all-weathertreads to provide traction in rain and snow.However, in some climates, you may needto use snow tires and cables. If you needto use cables, it is recommended that steelwheels (of the same size andspecifications) be used, as cables may chipaluminum wheels.
Note:The suspension insulation andbumpers help prevent vehicle damage. Donot remove these components from yourvehicle when using snow tires and chains.
Follow these guidelines when using snowtires and chains:
•If possible, avoid fully loading yourvehicle.
•Use only SAE Class S chains.
•Install chains securely, verifying thatthe chains do not touch any wiring,brake lines or fuel lines.
•Drive cautiously. If you hear the chainsrub or bang against your vehicle, stopand retighten the chains. If this doesnot work, remove the chains to preventdamage to your vehicle.
•Remove the tire chains when they areno longer needed. Do not use tirechains on dry roads.
If you have any questions regarding snowchains or cables, please contact yourauthorized dealer.
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Note:The tire pressure monitoring systemindicator light illuminates when the sparetire is in use. To restore the full function ofthe monitoring system, all road wheelsequipped with tire pressure monitoringsensors must be mounted on the vehicle.
Note:Do not use wheels or lug nutsdifferent than the original equipment, as thismay damage the wheel or mounting system.
If you get a flat tire when driving, do notapply the brake heavily. Instead, graduallydecrease your speed. Hold the steeringwheel firmly and slowly move to a safeplace on the side of the road.
Have a flat serviced by an authorizeddealer in order to prevent damage to thetire pressure monitoring system sensors.See Tire Pressure Monitoring System(page 188). Replace the spare tire with aroad tire as soon as possible. Duringrepairing or replacing of the flat tire, havethe authorized dealer inspect the tirepressure monitoring system sensor fordamage.
Dissimilar Spare Wheel and TireAssembly Information
WARNING: Failure to follow theseguidelines could result in an increasedrisk of loss of vehicle control, injury ordeath.
If you have a dissimilar spare wheel andtire, then it is intended for temporary useonly. This means that if you need to use it,you should replace it as soon as possiblewith a road wheel and tire assembly thatis the same size and type as the road tiresand wheels that were originally providedby Ford. If the dissimilar spare tire or wheelis damaged, it should be replaced ratherthan repaired.
A dissimilar spare wheel and tire assemblyis defined as a spare wheel and tireassembly that is different in brand, size orappearance from the road tires and wheelsand can be one of three types:
1.T-type mini-spare: This spare tirebegins with the letter T for tire size andmay have Temporary Use Only molded inthe sidewall.
2.Full-size dissimilar spare with labelon wheel: This spare tire has a label onthe wheel that states: THIS WHEEL ANDTIRE ASSEMBLY FOR TEMPORARY USEONLY.
When driving with one of the dissimilarspare tires listed above, do not:
•Exceed 50 mph (80 km/h).
•Load the vehicle beyond maximumvehicle load rating listed on the SafetyCompliance Label.
•Tow a trailer.
•Use snow chains on the end of thevehicle with the dissimilar spare tire.
•Use more than one dissimilar spare tireat a time.
•Use commercial car washingequipment.
•Try to repair the dissimilar spare tire.
Use of one of the dissimilar spare tireslisted above at any one wheel location canlead to impairment of the following:
•Handling, stability and brakingperformance.
•Comfort and noise.
•Ground clearance and parking at curbs.
•Winter weather driving capability.
•Wet weather driving capability.
•All-wheel driving capability.
3.Full-size dissimilar spare withoutlabel on wheel
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3.Block both directions of the wheel thatis diagonally opposite to the wheel thatis being lifted.
4. Remove the spare tire and jack fromthe storage location.
5. Remove the wheel trim (if equipped)by inserting the tapered end of the lugnut wrench behind the wheel cover orhubcap and twist it off.
6. Loosen each wheel lug nut one-halfturn counterclockwise, but do notremove them until the wheel is raiseoff the ground.
Jacking location
Front axle jacking point: Place the jackunder the pin on the front surface of thefront axle.
Note:Do not place the jack under or on thesteering linkage.
Rear axle jacking points: All models exceptE-350 and E-450 dual rear wheel.
Rear axle jacking points: E-350 and E-450dual rear wheel.
Installing the spare wheel and tire
1. Refer to the diagrams above to locatethe correct jacking point for yourvehicle.
2. Raise the vehicle by using the jackhandle to turn the jack nut clockwise.Once the flat tire is raised above theground, remove the lug nuts with thelug wrench.
3.Replace the flat tire with the spare tire,making sure the valve stem is facingoutward. Reinstall the lug nuts until thewheel is snug against the hub. Do notfully tighten the lug nuts until the wheelhas been lowered.
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The cellular profile, media device index,and development log will remain in thevehicle unless you delete them and aregenerally accessible only in the vehiclewhen the cellular phone or media playeris connected. If you no longer plan to usethe system or the vehicle, we recommendyou perform a Master Reset to erase allstored information.
System data cannot be accessed withoutspecial equipment and access to thevehicle's SYNC module. Ford MotorCompany and Ford of Canada will notaccess the system data for any purposeother than as described absent consent, acourt order, or where required by lawenforcement, other governmentauthorities, or other third parties actingwith lawful authority. Other parties mayseek to access the informationindependently of Ford Motor Company andFord of Canada. For further privacyinformation, see the sections on 911 Assist,Vehicle Health Report, and Traffic,Directions and Information.
USING VOICE RECOGNITION
This system helps you control manyfeatures using voice commands. Thisallows you to keep your hands on thewheel and focus on what is in front of you.
Helpful Hints
•Make sure the interior of your vehicle isas quiet as possible. Wind noise fromopen windows and road vibrations mayprevent the system from correctlyrecognizing spoken commands.
•After pressing the voice button, waituntil after the tone sounds andListening appears before saying acommand. Any command spokenbefore this does not register with thesystem.
•Speak naturally, without long pausesbetween words.
•At any time, you can interrupt thesystem while it is speaking by pressingthe voice button.
Initiating a Voice Session
Initiate a voice session bypressing the voice button on thesteering wheel controls. SeeVoice Control (page 47).
When prompted you can say any of the following:
If you want the system to carry out the followingVoice command
Stream audio from your phone.Bluetooth Audio
Cancel the requested action.Cancel
Access mobile applications.mobile (apps | applica-tions)
Make calls.Phone
Access the device connected to your USB port.USB [1]
Run a vehicle health report.Vehicle Health (Report)
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