2019 FORD E SERIES change time

Points to Remember
Note:Do not attempt removal of the trailerbrake controller without consulting theWorkshop Manual. Damage to the unit mayresult.
•Adjust gain setting before using thetrailer brake controller for the first time.
•Adjust gain setting, using the procedureabove, whenever road, weather andtrailer or vehicle loading conditionschange from when the gain was initiallyset.
•Only use the manual control lever forproper adjustment of the gain duringtrailer setup. Misuse, such asapplication during trailer sway, couldcause instability of trailer or towvehicle.
•Avoid towing in adverse weatherconditions. The trailer brake controllerdoes not provide anti-lock control ofthe trailer wheels. Trailer wheels canlock up on slippery surfaces, resultingin reduced stability of trailer and towvehicle.
•The trailer brake controller is equippedwith a feature that reduces output atvehicle speeds below 11 mph (18 km/h)so trailer and vehicle braking is not jerkyor harsh. This feature is only availablewhen applying the brakes using yourvehicle's brake pedal, not thecontroller.
•The controller interacts with the brakecontrol system and powertrain controlsystem of your vehicle to provide thebest performance on different roadconditions.
•Your vehicle's brake system and thetrailer brake system workindependently of each other. Changingthe gain setting on the controller doesnot affect the operation of yourvehicle's brakes whether you attach atrailer or not.
•When you switch the engine off, thecontroller output is disabled and thedisplay and module shut down. Thecontroller module and display turn onwhen you switch the ignition on.
•The trailer brake controller is only afactory-installed or dealer-installeditem. Ford is not responsible forwarranty or performance of thecontroller due to misuse or customerinstallation.
Trailer Lamps
WARNING: Never connect anytrailer lamp wiring to the vehicle's taillamp wiring; this may damage theelectrical system resulting in fire. Contactyour authorized dealer as soon aspossible for assistance in proper trailertow wiring installation. Additionalelectrical equipment may be required.
Trailer lamps are required on most towedvehicles. Make sure all running lights, brakelights, direction indicators and hazard lightsare working.
Before Towing a Trailer
Practice turning, stopping and backing upto get the feel of your vehicle-trailercombination before starting on a trip.When turning, make wider turns so thetrailer wheels clear curbs and otherobstacles.
When Towing a Trailer
•Do not drive faster than 70 mph(113 km/h) during the first 500 mi(800 km).
•Do not make full-throttle starts.
•Check your hitch, electrical connectionsand trailer wheel lug nuts thoroughlyafter you have traveled 50 mi (80 km).
113
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing
Towing

•When stopped in congested or heavytraffic during hot weather, place thegearshift in position P to aid engine andtransmission cooling and to help A/Cperformance.
•Switch off the speed control withheavy loads or in hilly terrain. Thespeed control may turn offautomatically when you are towing onlong, steep grades.
•Shift to a lower gear when driving downa long or steep hill. Do not apply thebrakes continuously, as they mayoverheat and become less effective.
•If your transmission is equipped with aGrade Assist or Tow/Haul feature, usethis feature when towing. This providesengine braking and helps eliminateexcessive transmission shifting foroptimum fuel economy andtransmission cooling.
•If your vehicle is equipped withAdvanceTrac with RSC, this systemmay turn on during typical corneringmaneuvers with a heavily loaded trailer.This is normal. Turning the corner at aslower speed while towing may reducethis tendency.
•If you are towing a trailer frequently inhot weather, hilly conditions, at thegross combined weight rating (or anycombination of these factors), considerrefilling your rear axle with syntheticgear lubricant. See Capacities andSpecifications (page 198).
•Allow more distance for stopping witha trailer attached. Anticipate stops andbrake gradually.
•Avoid parking on a grade. However, ifyou must park on a grade:
1. Turn the steering wheel to point yourvehicle tires away from traffic flow.
2. Set your vehicle parking brake.
3. Place the automatic transmission inposition P.
4. Place wheel chocks in front and backof the trailer wheels. (Chocks notincluded with vehicle.)
Your vehicle may be equipped with atemporary or conventional spare tire. A"temporary" spare tire is different in size(diameter or width), tread-type(All-Season or All Terrain) or is from adifferent manufacturer than the road tireson your vehicle. Consult information on thetire label or Safety Compliance label forlimitations when using.
Launching or Retrieving a Boat orPersonal Watercraft (PWC)
Note:Disconnect the wiring to the trailerbefore backing the trailer into the water.
Note:Reconnect the wiring to the trailerafter removing the trailer from the water.
When backing down a ramp during boatlaunching or retrieval:
•Do not allow the static water level torise above the bottom edge of the rearbumper.
•Do not allow waves to break higherthan 6 in (15 cm) above the bottomedge of the rear bumper.
Exceeding these limits may allow water toenter vehicle components:
•Causing internal damage to thecomponents.
•Affecting driveability, emissions andreliability.
Replace the rear axle lubricant anytimethe rear axle has been submerged in water.Water may have contaminated the rearaxle lubricant, which is not normallychecked or changed unless a leak issuspected or other axle repair is required.
114
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing
Towing

BREAKING-IN
You need to break in new tires forapproximately 300 mi (480 km). Duringthis time, your vehicle may exhibit someunusual driving characteristics.
Avoid driving too fast during the first1,000 mi (1,600 km). Vary your speedfrequently and change up through thegears early. Do not labor the engine.
Do not tow during the first 1,000 mi(1,600 km).
REDUCED ENGINE
PERFORMANCE
WARNING: If you continue to driveyour vehicle when the engine isoverheating, the engine could stopwithout warning. Failure to follow thisinstruction could result in the loss ofcontrol of your vehicle.
If the engine coolant temperature gaugeneedle moves to the upper limit position,the engine is overheating. See Gauges(page 53).
You must only drive your vehicle for a shortdistance if the engine overheats. Thedistance you can travel depends onambient temperature, vehicle load andterrain. The engine continues to operatewith limited power for a short period oftime.
If the engine temperature continues to rise,the fuel supply to the engine reduces. Theair conditioning switches off and the enginecooling fan operates continually.
1. Gradually reduce your speed and stopyour vehicle as soon as it is safe to doso.
2. Immediately switch the engine off toprevent severe engine damage.
3. Wait for the engine to cool down.
4. Check the coolant level. See EngineCoolant Check (page 144).
5. Have your vehicle checked as soon aspossible.
ECONOMICAL DRIVING
Fuel economy is affected by several thingssuch as how you drive, the conditions youdrive under and how you maintain yourvehicle.
There are some things to keep in mind thatmay improve your fuel economy:
•Accelerate and slow down in a smooth,moderate fashion.
•Drive at steady speeds.
•Anticipate stops; slowing down mayeliminate the need to stop.
•Combine errands and minimizestop-and-go driving (When runningerrands, go to the furthest destinationfirst and then work your way backhome).
•Close the windows for high-speeddriving.
•Drive at reasonable speeds.
•Keep the tires properly inflated and useonly the recommended size.
•Use the recommended engine oil.
•Perform all regularly scheduledmaintenance.
There are also some things you may wantto avoid doing because they reduce yourfuel economy:
•Avoid sudden or hard accelerations.
•Avoid revving the engine before turningoff the car.
•Avoid long idle periods.
116
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing
Driving Hints

You are required to submit your warrantydispute to BBB AUTO LINE before assertingin court any rights or remedies conferredby California Civil Code Section 1793.22(b).You are also required to use BBB AUTOLINE before exercising rights or seekingremedies created by the FederalMagnuson-Moss Warranty Act, 15 U.S.C.sec. 2301 et seq. If you choose to seekredress by pursuing rights and remediesnot created by California Civil Code Section1793.22(b) or the Magnuson-MossWarranty Act, resort to BBB AUTO LINE isnot required by those statutes.
THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to FordMotor Company and to your dealer. If awarranty concern has not been resolvedusing the three-step procedure outlinedearlier in this chapter in the Getting theServices you need section, you may beeligible to participate in the BBB AUTOLINE program.
The BBB AUTO LINE program consists oftwo parts – mediation and arbitration.During mediation, a representative of theBBB will contact both you and Ford MotorCompany to explore options for settlementof the claim. If an agreement is not reachedduring mediation or you do not want toparticipate in mediation, and if your claimis eligible, you may participate in thearbitration process. An arbitration hearingwill be scheduled so that you can presentyour case in an informal setting before animpartial person. The arbitrator willconsider the testimony provided and makea decision after the hearing.
Disputes submitted to the BBB AUTO LINEprogram are usually decided within fortydays after you file your claim with the BBB.You are not bound by the decision, andmay reject the decision and proceed tocourt where all findings of the BBB AutoLine dispute, and decision, are admissiblein the court action. Should you choose toaccept the BBB AUTO LINE decision, Fordis then bound by the decision, and mustcomply with the decision within 30 daysof receipt of your acceptance letter.
BBB AUTO LINE Application: Using theinformation provided below, please call orwrite to request a program application.You will be asked for your name andaddress, general information about yournew vehicle, information about yourwarranty concerns, and any steps you havealready taken to try to resolve them. ACustomer Claim Form will be mailed thatwill need to be completed, signed andreturned to the BBB along with proof ofownership. Upon receipt, the BBB willreview the claim for eligibility under theProgram Summary Guidelines.
You can get more information bycalling BBB AUTO LINE at1-800-955-5100, or writing to:
BBB AUTO LINE3033 Wilson Boulevard, Suite 600Arlington, Virginia 22201
BBB AUTO LINE applications can also berequested by calling the Ford MotorCompany Customer Relationship Centerat 1-800-392-3673.
For additional information refer to theBetter Business Bureau website.
Note:Ford Motor Company reserves theright to change eligibility limitations, modifyprocedures, or to discontinue this processat any time without notice and withoutobligation.
126
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing
Customer Assistance

Only use oils certified for gasoline enginesby the American Petroleum Institute (API).An oil with this trademark symbolconforms to the current engine andemission system protection standards andfuel economy requirements of theInternational Lubricants SpecificationAdvisory Committee (ILSAC).
To top up the engine oil level do thefollowing:
1. Clean the area surrounding the engineoil filler cap before you remove it.
2. Remove the engine oil filler cap. SeeUnder Hood Overview (page 142).Turn it counterclockwise and removeit.
3. Add engine oil that meets Fordspecifications. See Capacities andSpecifications (page 203). You mayhave to use a funnel to pour the engineoil into the opening.
4. Recheck the oil level.
5. If the oil level is correct, replace thedipstick and make sure it is fully seated.
6. Replace the engine oil filler cap. Turnit clockwise until you feel a strongresistance.
Note: Do not add oil further than themaximum mark. Oil levels above themaximum mark may cause engine damage.
Note:Make sure you install the oil filler capcorrectly.
Note:Soak up any spillage with anabsorbent cloth immediately.
OIL CHANGE INDICATOR
RESET
Resetting the Oil Life MonitoringSystem
Only reset the oil life monitoring systemafter changing the engine oil and oil filter.
To reset the oil life monitoring system dothe following:
1.Switch the ignition on. Do not start theengine.
2. Fully press the accelerator and brakepedals at the same time.
3.Keep the accelerator and brake pedalsfully pressed.
4. After three seconds, a messagedisplays confirming the reset procedureis in progress.
5. After 25 seconds, a message displaysconfirming the reset procedure iscomplete.
6. Release the accelerator and brakepedals.
7. Switch the ignition off.
ENGINE COOLANT CHECK
WARNING: Do not remove thecoolant reservoir cap when the engine ison or the cooling system is hot. Wait 10minutes for the cooling system to cooldown. Cover the coolant reservoir capwith a thick cloth to prevent thepossibility of scalding and slowly removethe cap. Failure to follow this instructioncould result in personal injury.
WARNING: Do not put coolant inthe windshield washer reservoir. Ifsprayed on the windshield, coolant couldmake it difficult to see through thewindshield.
144
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing
Maintenance

Note: Coolants marketed for all makes andmodels may not be approved to Fordspecifications and may cause damage tothe cooling system. Resulting componentdamage may not be covered by the vehicleWarranty.
If the coolant level is at or below theminimum mark, add prediluted coolantimmediately.
To top up the coolant level do thefollowing:
1. Unscrew the cap slowly. Any pressureescapes as you unscrew the cap.
2. Add prediluted coolant approved tothe correct specification. SeeCapacities and Specifications (page198).
3. Add enough prediluted coolant toreach the correct level.
4.Replace the coolant reservoir cap, turnit clockwise until you feel a strongresistance.
5. Check the coolant level in the coolantreservoir the next few times you driveyour vehicle. If necessary, add enoughprediluted engine coolant to bring thecoolant level to the correct level.
If you have to add more than 1.1 qt (1 L) ofengine coolant per month, have yourvehicle checked as soon as possible.Operating an engine with a low level ofcoolant can result in engine overheatingand possible engine damage.
Note:During normal vehicle operation, thecoolant may change color, and slightlydarken. As long as the coolant is clear anduncontaminated, this color change does notindicate the coolant has degraded nor doesit require the coolant to be drained, thesystem to be flushed, or the coolant to bereplaced.
In case of emergency, you can add a largeamount of water without coolant in orderto reach a vehicle service location. In thisinstance, qualified personnel:
1. Must drain the cooling system.
2. Chemically clean the coolant system.
3. Refill with coolant that meets thecorrect specification. See Capacitiesand Specifications (page 198).
Water alone, without coolant, can causeengine damage from corrosion,overheating or freezing.
Do not use the following as a coolantsubstitute:
•Alcohol.
•Methanol.
•Brine.
•Any coolant mixed with alcohol ormethanol antifreeze.
Alcohol and other liquids can cause enginedamage from overheating or freezing.
Do not add extra inhibitors or additives tothe coolant. These can be harmful andcompromise the corrosion protection ofthe coolant.
Recycled Coolant
We do not recommend the use of recycledcoolant as an approved recycling processis not yet available.
Dispose of used engine coolant in anappropriate manner. Follow yourcommunity’s regulations and standardsfor recycling and disposing of automotivefluids.
146
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing
Maintenance

1. Pull off the road as soon as safelypossible and shift the transmission intopark (P).
2. Leave the engine running until thecoolant temperature gauge needlereturns to the normal position. If thetemperature does not drop afterseveral minutes, follow the remainingsteps.
3.Switch the engine off and wait for it tocool. Check the coolant level.
4. If the coolant level is at or below theminimum mark, immediately addprediluted coolant.
5. If the coolant level is normal, restartthe engine and continue driving.
AUTOMATIC TRANSMISSION
FLUID CHECK
Have an authorized dealer check andchange the transmission fluid and filter atthe correct service interval. SeeScheduled Maintenance (page 276).
Do not use supplemental transmissionfluid additives, treatments or cleaningagents. The use of these materials mayaffect transmission operation and resultin damage to internal transmissioncomponents.
Checking Automatic TransmissionFluid
For scheduled intervals of the fluid checksand changes, See ScheduledMaintenance (page 276). Yourtransmission does not consume fluid.However, the fluid level should be checkedif the transmission is not working properly,i.e., if the transmission slips or shifts slowlyor if you notice some sign of fluid leakage.
Automatic transmission fluid expandswhen warmed. To obtain an accurate fluidcheck, drive the vehicle until it is at normaloperating temperature (approximately19 mi (30 km)). Verify that thetransmission fluid temperature gauge,located on the instrument cluster, is withinnormal range.
1. Drive the vehicle 19 mi (30 km) until itreaches normal operating temperature.
2.Park the vehicle on a level surface andengage the parking brake.
3.With the engine running, parking brakeengaged and your foot on the brakepedal, move the gearshift lever throughall of the gear ranges. Allow sufficienttime for each gear to engage.
4. Put the transmission in park (P) andleave the engine running.
5. Remove the dipstick, wiping it cleanwith a clean, dry lint free rag. Ifnecessary, refer to the Under HoodOverview in this chapter for thelocation of the dipstick.
6.Install the dipstick making sure it is fullyseated in the filler tube.
7. Remove the dipstick and inspect thefluid level. The fluid should be in thedesignated area for normal operatingtemperature or ambient temperature.
Low Fluid Level
Type A
149
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing
Maintenance

6.Repeat steps 3 through 5 to adjust theother headlamp.
7. Close the hood and switch off thelamps.
REMOVING A HEADLAMP
1. Make sure the headlamp switch is inthe off position, then open the hood.
2. Remove the three screws from theheadlamp assembly and pull theassembly straight out.
3.Disconnect the electrical connector bysqueezing the release tab and pushingthe connector forward, then pulling itrearward.
4. Remove the headlamp.
To install the new lamp, follow theremoval procedures in reverse order.
CHANGING A BULB
Lamp Assembly Condensation
Exterior lamps are vented toaccommodate normal changes inpressure. Condensation can be a naturalby-product of this design. When moist airenters the lamp assembly through thevents, there is a possibility thatcondensation can occur when thetemperature is cold. When normal
condensation occurs, a thin film of mistcan form on the interior of the lens. Thethin mist eventually clears and exitsthrough the vents during normal operation.Clearing time may take as long as 48 hoursunder dry weather conditions.
Examples of acceptable condensation are:
•Presence of thin mist (no streaks, dripmarks or droplets).
•Fine mist covers less than 50% of thelens.
Examples of unacceptable moisture(usually caused by a lamp water leak) are:
•Water puddle inside the lamp.
•Large water droplets, drip marks orstreaks present on the interior of thelens.
Take your vehicle to a dealer for service ifany of the above conditions ofunacceptable moisture are present.
Replacing Headlamp Bulbs
WARNING: Make sure the bulbshave cooled down before removingthem. Failure to follow this warning couldresult in serious personal injury.
Note:Grasp the bulb by only its plastic baseand do not touch the glass. The oil from yourhand could cause the bulb to break the nexttime the headlamps are operated.
Note:If the bulb is accidentally touched,clean it with rubbing alcohol before use.
1. Make sure the headlamp switch is inthe off position, then open the hood.
2. Remove the headlamp. SeeRemoving a Headlamp (page 157).
3.Disconnect the electrical connector bysqueezing the release tab and pushingthe connector forward, then pulling itrearward.
157
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing
MaintenanceE196385