
Action and DescriptionMessage
Press OK to select and press OK again when ConfirmDownload? appears.DOWNLOADPHONEBOOK
Automatically download your phone book each time your phoneconnects to SYNC. Press OK to select.AUTODOWN-LOAD
When this message appears, press OK to have yourphonebook automatically downloaded each time.AUTO ON?
Select Off to NOT download your phonebook everytime your phone connects to SYNC. Your phonebook,call history and text messages can only be accessedwhen your specific phone is connected to SYNC. *
When enabled, SYNC speaks the contact name that is displayed onthe screen during phonebook browsing.SPEAK NAMES
Exit the current menu.RETURN
* Downloading times are cell phone-dependent and quantity-dependent. When AutoDownload is on, it automatically deletes any changes, additions or deletions saved sinceyour last download.
System Settings
This menu provides access to yourBluetooth Devices and Advanced menufeatures. Use the arrow buttons to scrollthrough the menu options.
Bluetooth Devices
The Bluetooth Devices menu allows youto add, connect and delete devices, set acell phone as primary as well as turn yourBluetooth feature on and off.
Press the Phone button to enter the Phone Menu, then scroll to:
Action and DescriptionMessage
Press the OK button.SYS SETTINGS
Press the OK button.BT DEVICES
Select one of the following:
See Using SYNC™ With Your Phone (page 230).1ADD DEVICE
Connect a previously paired Bluetooth-enabled phone.2CONNECT BT
Press OK to select and view a list of previously paired phones.Scroll until the desired device is chosen, then press OK toconnect the phone.
Set a previously paired phone as your primary phone.3SET PRIMARY?
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collect more vehicle information. Ford mayuse your vehicle information it collects forany purpose. If you do not want to discloseyour cellular phone number or vehicleinformation, do not run the feature or setup your Vehicle Health Report profile atwww.SYNCMyRide.com. Seewww.SYNCMyRide.com (Vehicle HealthReport Terms and Conditions, and PrivacyStatement) for more information.
SYNC Services: Traffic, Directions& Information (TDI) (If Equipped,United States Only)
Note:SYNC Services varies by trim leveland model year and may require asubscription. Traffic alerts and turn-by-turndirections available in select markets.Message and data rates may apply. FordMotor Company reserves the right to changeor discontinue this product service at anytime without prior notification or incurringany future obligation.
Note:SYNC Services requires activationbefore use. Visit www.SYNCMyRide.com toregister and check your eligibility forcomplimentary services. Standard phoneand message rates may apply. Subscriptionmay be required. You must also have theactive SYNC Services Bluetooth-enabledcellular phone paired and connected to thesystem in order to connect to, and use,SYNC Services. See Using SYNC™ WithYour Phone (page 230).
Note:This feature does not functionproperly if you have enabled caller IDblocking on your cellular phone. Make sureyour cellular phone is not blocking caller IDbefore using SYNC Services.
Note:The driver is ultimately responsiblefor the safe operation of the vehicle, andtherefore, must evaluate whether it is safeto follow the suggested directions. Anynavigation features provided are only an aid.Make your driving decisions based on yourobservations of local conditions and existingtraffic regulations. Do not follow the routesuggestions if doing so would result in anunsafe or illegal maneuver, place you in anunsafe situation, or if you would be directedinto an area that you consider unsafe. Mapsused by this system may be inaccuratebecause of errors, changes in roads, trafficconditions or driving conditions.
Note:When you connect, the service usesGPS technology and advanced vehiclesensors to collect your vehicle's currentlocation, travel direction and speed to helpprovide you with the directions, trafficreports, or business searches you request.Further, to provide the services you request,for continuous improvement, the servicemay collect and record call details and voicecommunications. For more information, seeSYNC Services Terms and Conditions atwww.SYNCMyRide.com. If you do not wantFord or its service providers to collect yourvehicle travel information or otherinformation identified in the Terms andConditions, do not subscribe or use theservice.
SYNC Services uses advanced vehiclesensors, integrated GPS technology andcomprehensive map and traffic data, togive you personalized traffic reports,precise turn-by-turn directions, businesssearch, news, sports, weather and more.For a complete list of services, or to learnmore, please visit www.SYNCMyRide.com.
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SYNC™

Less Cost to Properly Maintain YourVehicle
Ford Protect extended service plan alsooffers a Premium Maintenance Plan thatcovers all scheduled maintenance, andselected wear items. The coverage isprepaid, so you never have to worry aboutthe cost of your vehicle’s maintenance.
Covered maintenance includes:
•Windshield wiper blades.
•Spark plugs.
•The clutch disc (if equipped).
•Brake pads and linings.
•Shock absorbers.
•Struts.
•Engine Belts.
•Engine coolant hoses, clamps ando-rings.
•Diesel exhaust fluid replenishment (ifequipped).
•Cabin air filter replacement every20,000 mi (32,000 km) (electricvehicles only).
Interest Free Finance Options
Just a 10% down payment will provide youwith an affordable, no interest, no feepayment program allowing you all thesecurity and benefits Ford Protectextended service plan has to offer whilepaying over time. You are pre-approvedwith no credit check or hassles. To learnmore, call our Ford Protect extendedservice plan specialists at 800-367-3377.
Ford Protect Extended Service PlanP.O. Box 321067Detroit, MI 48232
Ford Protect Extended ServicePlan (CANADA ONLY)
You can get more protection for yourvehicle by purchasing a Ford Protectextended service plan. Ford Protectextended service plan is the only servicecontract backed by Ford Motor Companyof Canada, Limited. Depending on the planyou purchase, Ford Protect extendedservice plan provides benefits such as:
•Rental reimbursement.
•Coverage for certain maintenance andwear items.
•Protection against repair costs afteryour New Vehicle Limited WarrantyCoverage expires.
•Roadside Assistance benefits.
There are several Ford Protect extendedservice plans available in various time,distance and deductible combinations.Each plan is tailored to fit your own drivingneeds, including reimbursement for towingand rental. When you purchase FordProtect extended service plan, you receiveadded peace-of-mind protectionthroughout Canada, the United States andMexico, provided by a network ofparticipating authorized Ford MotorCompany dealers.
Note:Repairs performed outside ofCanada, the United States and Mexico arenot eligible for Ford Protect extendedservice plan coverage.
This information is subject to change. Formore information; visit your local Ford ofCanada dealer or www.ford.ca to find theFord Protect extended service plan that isright for you.
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![FORD E SERIES 2019 Owners Manual •THERE ARE NO WARRANTIES OTHERTHAN THOSE THAT MAY EXPRESSLYBE PROVIDED FOR YOUR NEWVEHICLE.
Adobe
Contains Adobe® [Flash® Player] or[AIR®] technology by Adobe SystemsIncorporated. This [Licensee FORD E SERIES 2019 Owners Manual •THERE ARE NO WARRANTIES OTHERTHAN THOSE THAT MAY EXPRESSLYBE PROVIDED FOR YOUR NEWVEHICLE.
Adobe
Contains Adobe® [Flash® Player] or[AIR®] technology by Adobe SystemsIncorporated. This [Licensee](/manual-img/11/58731/w960_58731-303.png)
•THERE ARE NO WARRANTIES OTHERTHAN THOSE THAT MAY EXPRESSLYBE PROVIDED FOR YOUR NEWVEHICLE.
Adobe
Contains Adobe® [Flash® Player] or[AIR®] technology by Adobe SystemsIncorporated. This [Licensee Product]contains [Adobe® Flash® Player][Adobe® AIR®] software under licensefrom Adobe Systems Incorporated,Copyright ©1995-2009 AdobeMacromedia Software LLC. All rightsreserved. Adobe, Flash and AIR aretrademarks of Adobe SystemsIncorporated.
End User Notice
Microsoft® Windows® Mobile forAutomotive Important SafetyInformation
This system Ford SYNC contains softwarethat is licensed to Manufacturer FORDMOTOR COMPANY by an affiliate ofMicrosoft Corporation pursuant to a licenseagreement. Any removal, reproduction,reverse engineering or other unauthorizeduse of the software from this system inviolation of the license agreement is strictlyprohibited and may subject you to legalaction.
Read and follow instructions: Beforeusing your Windows Automotive- basedsystem, read and follow all instructionsand safety information provided in this enduser manual ("User's Guide"). Notfollowing precautions found in this User'sGuide can lead to an accident or otherserious consequences.
Keep User's Guide in vehicle: When keptin the vehicle, the User's Guide will be aready reference for you and other usersunfamiliar with the WindowsAutomotive-based system. Please makecertain that before using the system forthe first time, all persons have access tothe User's Guide and read its instructionsand safety information carefully.
WARNING: Operating certainparts of this system while driving candistract your attention away from theroad, and possibly cause an accident orother serious consequences. Do notchange system settings or enter datanon-verbally (using your hands) whiledriving. Stop the vehicle in a safe andlegal manner before attempting theseoperations. This is important since whilesetting up or changing some functionsyou might be required to distract yourattention away from the road andremove your hands from the wheel.
General Operation
Voice Command Control: Functionswithin the Windows Automotive-basedsystem may be accomplished using onlyvoice commands. Using voice commandswhile driving allows you to operate thesystem without removing your hands fromthe wheel.
Prolonged Views of Screen: Do notaccess any function requiring a prolongedview of the screen while you are driving.Pull over in a safe and legal manner beforeattempting to access a function of thesystem requiring prolonged attention. Evenoccasional short scans to the screen maybe hazardous if your attention has beendiverted away from your driving task at acritical time.
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Appendices

conditions, all of whom shall also be boundby this Agreement. Additionally, all of youraccount information, as well as otherpayment and personal informationprovided by you to Telenav (directly orthrough the use of the Telenav Software,is subject to Telenav’s privacy policylocated at http://www.telenav.com.
Telenav may revise this Agreement andthe privacy policy at any time, with orwithout notice to you. You agree to visithttp://www.telenav.com from time to timeto review the then current version of thisAgreement and of the privacy policy.
1. Safe and Lawful Use
You acknowledge that devoting attentionto the Telenav Software may pose a riskof injury or death to you and others insituations that otherwise require yourundivided attention, and you thereforeagree to comply with the following whenusing the Telenav Software: (a) observeall traffic laws and otherwise drive safely;(b) use your own personal judgment whiledriving. If you feel that a route suggestedby the Telenav Software instructs you toperform an unsafe or illegal maneuver,places you in an unsafe situation, or directsyou into an area that you consider to beunsafe, do not follow such instructions; (c)do not input destinations, or otherwisemanipulate the Telenav Software, unlessyour vehicle is stationary and parked; (d)do not use the Telenav Software for anyillegal, unauthorized, unintended, unsafe,hazardous, or unlawful purposes, or in anymanner inconsistent with this Agreement;(e) arrange all GPS and wireless devicesand cables necessary for use of theTelenav Software in a secure manner inyour vehicle so that they will not interferewith your driving and will not prevent theoperation of any safety device (such as anairbag).
You agree to indemnify and hold Telenavharmless against all claims resulting fromany dangerous or otherwise inappropriateuse of the Telenav Software in any movingvehicle, including as a result of your failureto comply with the directions above.
2. Account Information
You agree: (a) when registering theTelenav Software, to provide Telenav withtrue, accurate, current, and completeinformation about yourself, and (b) toinform Telenav promptly of any changesto such information, and to keep it true,accurate, current and complete.
3. Software License
Subject to your compliance with the termsof this Agreement, Telenav hereby grantsto you a personal, non-exclusive,non-transferable license (except asexpressly permitted below in connectionwith your permanent transfer of theTelenav Software license), without theright to sublicense, to use the TelenavSoftware (in object code form only) inorder to access and use the TelenavSoftware. This license shall terminate uponany termination or expiration of thisAgreement. You agree that you will use theTelenav Software only for your personalbusiness or leisure purposes, and not toprovide commercial navigation services toother parties.
3.1 License Limitations
You agree not to do any of the following:(a) reverse engineer, decompile,disassemble, translate, modify, alter orotherwise change the Telenav Softwareor any part thereof; (b) attempt to derivethe source code, audio library or structureof the Telenav Software without the priorexpress written consent of Telenav; (c)remove from the Telenav Software, oralter, any of Telenav’s or its suppliers’trademarks, trade names, logos, patent or
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THE GRACENOTE SOFTWARE, EACH ITEMOF GRACENOTE DATA AND THEGRACENOTE CONTENT ARE LICENSEDTO YOU "AS IS". NEITHER GRACENOTEMAKES ANY REPRESENTATIONS ORWARRANTIES, EXPRESS OR IMPLIED,REGARDING THE ACCURACY OF ANYGRACENOTE DATA FROM THEGRACENOTE SERVERS OR GRACENOTECONTENT. GRACENOTE COLLECTIVELYAND SEPARATELY RESERVE THE RIGHTTO DELETE DATA AND/OR CONTENTFROM THE COMPANIES' RESPECTIVESERVERS OR, IN THE CASE OFGRACENOTE, CHANGE DATACATEGORIES FOR ANY CAUSE THATGRACENOTE DEEMS SUFFICIENT. NOWARRANTY IS MADE THAT EITHERGRACENOTE CONTENT OR THEGRACENOTE SOFTWARE ORGRACENOTE SERVERS ARE ERROR-FREEOR THAT THE FUNCTIONING OF THEGRACENOTE SOFTWARE ORGRACENOTE SERVERS WILL BEUNINTERRUPTED. GRACENOTE IS NOTOBLIGATED TO PROVIDE YOU WITH ANYENHANCED OR ADDITIONAL DATA TYPESTHAT GRACENOTE MAY CHOOSE TOPROVIDE IN THE FUTURE AND IS FREETO DISCONTINUE ITS ONLINE SERVICESAT ANY TIME. GRACENOTE DISCLAIM ALLWARRANTIES EXPRESS OR IMPLIED,INCLUDING, BUT NOT LIMITED TO,IMPLIED WARRANTIES OFMERCHANTABILITY, FITNESS FOR APARTICULAR PURPOSE, TITLE, ANDNON-INFRINGEMENT. NEITHERGRACENOTE WARRANTS THE RESULTSTHAT WILL BE OBTAINED BY YOUR USEOF THE GRACENOTE SOFTWARE OR ANYGRACENOTE SERVER. IN NO CASE WILLGRACENOTE BE LIABLE FOR ANYCONSEQUENTIAL OR INCIDENTALDAMAGES OR FOR ANY LOST PROFITSOR LOST REVENUES FOR ANY REASONWHATSOEVER.
© Gracenote 2007.
Vehicle with SYNC only
United States and Mexico
FCC ID: KMHSG1G1
IC: 1422A-SG1G1
Mexico
Model: KMHSG1P1
NOM-121-SCT1-2009
The operation of this equipment is subjectto the following two conditions: (1) Thisequipment or device may not causeharmful interference, and (2) thisequipment or device must accept anyinterference, including interference thatmay cause undesired operation.
Vehicle with SYNC withTouchscreen/My Touch
FCC ID: KMHSYNCG2
IC: 1422A-SYNCG2
This device complies with Part 15 of theFCC Rules and with RSS-210 of IndustryCanada. Operation is subject to thefollowing two conditions: (1) This devicemay not cause harmful interference, and(2) this device must accept anyinterference received, includinginterference that may cause undesiredoperation.
WARNING: Changes ormodifications not expressively approvedby the party responsible for compliancecould void the user's authority to operatethe equipment. The term "IC" before theradio certification number only signifiesthat Industry Canada technicalspecifications were met.
The antenna used for this transmitter mustnot be co-located or operating inconjunction with any other antenna ortransmitter.
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Appendices

Bulb Specification Chart............................212
C
Capacities and Specifications -6.2L................................................................203Alternative Engine Oil for Extremely ColdClimates...........................................................207Specifications.....................................................204Capacities and Specifications -6.8L................................................................207Alternative Engine Oil for Extremely ColdClimates.............................................................212Specifications.....................................................209Capacities and Specifications................198Car WashSee: Cleaning the Exterior...............................160Catalytic Converter.......................................84On-Board Diagnostics (OBD-II).....................85Readiness for Inspection and Maintenance(I/M) Testing.....................................................85Changing a Bulb............................................157Lamp Assembly Condensation.....................157Replacing Brake/Tail/Turn/Reverse LampBulbs (Cut-Away Only)...............................158Replacing Front Parking Lamp and DirectionIndicator Bulbs...............................................158Replacing Headlamp Bulbs............................157Replacing Side Marker Bulbs.........................158Changing a Fuse...........................................139Fuses.......................................................................139Changing a Road Wheel............................192Dissimilar Spare Wheel and Tire AssemblyInformation......................................................193Tire Change Procedure.....................................194Changing the 12V Battery..........................153Dual Batteries......................................................155Reconnecting the Battery...............................154Changing the Engine Air Filter.................159Changing the Wiper Blades......................155Checking the Wiper Blades.......................155Child Restraint and SeatbeltMaintenance..................................................31Child Restraint Positioning.........................25Child Safety........................................................17General Information.............................................17Cleaning Leather Seats..............................164
Cleaning Products.......................................160Materials................................................................160Cleaning the Engine.....................................162Cleaning the Exterior..................................160Cleaning the Headlamps..................................161Exterior Chrome Parts.......................................161Exterior Plastic Parts..........................................161Stripes or Graphics..............................................161Underbody.............................................................161Under Hood...........................................................161Cleaning the Instrument Panel andInstrument Cluster Lens.........................163Cleaning the Interior....................................163Mirrors.....................................................................163Cleaning the Wheels...................................165Cleaning the Windows and WiperBlades............................................................162Climate Control..............................................66Coolant CheckSee: Engine Coolant Check............................144Crash Sensors and Airbag Indicator........37Cruise Control..................................................47Principle of Operation........................................96Cruise controlSee: Using Cruise Control.................................96Customer Assistance..................................124
D
Data Recording..................................................7911 Assist Privacy Notice......................................11Comfort, Convenience and EntertainmentData........................................................................9Event Data.................................................................9Service Data.............................................................8Services That Third Parties Provide...............10Services That We Provide..................................10Vehicles With a Modem.....................................10Vehicles With SYNC.............................................10Daytime Running Lamps............................50Digital Radio...................................................219HD Radio Reception and StationTroubleshooting............................................220Direction Indicators.......................................50Doors and Locks.............................................42Driver and Passenger Airbags....................33Children and Airbags...........................................37Passenger Airbag On and Off Switch ..........33
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Index

Proper Driver and Front Passenger SeatingAdjustment........................................................37Driving Aids......................................................98Driving Hints....................................................116Driving Through Water.................................117DRLSee: Daytime Running Lamps.........................50
E
Economical Driving.......................................116Electromagnetic Compatibility..............294Emission Law...................................................83Noise Emissions Warranty, ProhibitedTampering Acts and Maintenance...........84Tampering With a Noise ControlSystem................................................................83End User License Agreement.................296SYNC End User License Agreement(EULA)..............................................................296Engine Block Heater......................................76Using the Engine Block Heater........................76Engine Coolant Check................................144Adding Coolant....................................................145Coolant Change...................................................147Engine Coolant TemperatureManagement...................................................148Fail-Safe Cooling.................................................147Recycled Coolant...............................................146Severe Climates...................................................147Engine Emission Control.............................83Engine ImmobilizerSee: Passive Anti-Theft System.....................45Engine Oil Check...........................................143Adding Engine Oil...............................................143Engine Oil Dipstick.......................................143Engine Specifications - 6.2L....................198Drivebelt Routing................................................198Engine Specifications - 6.8L....................198Drivebelt Routing................................................199Environment......................................................15Essential Towing Checks..........................108Before Towing a Trailer......................................113Hitches...................................................................109Launching or Retrieving a Boat or PersonalWatercraft (PWC)..........................................114Safety Chains........................................................110Trailer Brakes.........................................................110
Trailer Lamps.........................................................113Trailer Towing Connector................................109When Towing a Trailer.......................................113Event Data RecordingSee: Data Recording...............................................7Exterior Mirrors.................................................51Fold-Away Exterior Mirrors................................51Power Exterior Mirrors.........................................51Telescoping Mirrors .............................................52
F
Fastening the Seatbelts..............................28Seatbelt Locking Modes....................................29Using Seatbelts During Pregnancy................28Flat TireSee: Changing a Road Wheel........................192Floor Mats.........................................................117Ford Credit..........................................................11US Only......................................................................11Ford Protect...................................................274Ford Protect Extended Service Plan(CANADA ONLY)...........................................275Ford Protect Extended Service Plans (U.S.Only)...................................................................274Fuel and Refueling..........................................77Fuel Consumption..........................................81Advertised Capacity.............................................81Fuel Economy.........................................................81Fuel Quality - E85...........................................77Choosing the Right Fuel - Flex FuelVehicles................................................................77Switching Between E85 and Gasoline.........78Fuel Quality - Gasoline.................................79Choosing the Right Fuel.....................................79Fuel Shutoff....................................................120Fuses..................................................................131Fuse Specification Chart.............................131Passenger Compartment Fuse Panel........136Power Distribution Box......................................131
G
Gauges...............................................................53Battery Voltage Gauge.......................................54Engine Coolant Temperature Gauge............54Fuel Gauge..............................................................53Information Display.............................................54
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Index