If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle is ableto talk with the operator. Be prepared toprovide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
911 Assist Privacy Notice
When you turn on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation ofthe fuel pump shut-off. Certain versions orupdates to 911 Assist may also be capableof electronically or verbally disclosing to911 operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot turn the feature on.
Vehicle Health Report (IfEquipped, United States Only)
WARNING: Always followscheduled maintenance instructions,regularly inspect your vehicle, and seekrepair for any damage or problem yoususpect. Vehicle Health Reportsupplements, but cannot replace, normalmaintenance and vehicle inspection.Vehicle Health Report only monitors
certain systems electronically monitoredby your vehicle and will not monitor orreport the status of any other system,(such as brake lining wear). Failure toperform scheduled maintenance andregularly inspect your vehicle may resultin vehicle damage and serious injury.
Note:This feature is only available in theUnited States.
Note:Your Vehicle Health Report featurerequires activation before use. Visitwww.SYNCMyRide.com to register. Thereis no fee or subscription associated withVehicle Health Report, but you must registerto use this feature.
Note:This feature may not functionproperly if you have enabled caller IDblocking on your cellular phone. Beforerunning a report, review the Vehicle HealthReport Privacy Notice.
Note:In order to allow a break-in period foryour vehicle, you may not be able to createa Vehicle Health Report until your vehicleodometer has reached 200 miles.
Note:Cellular phone and SMS charges mayapply when making a report.
Register for Vehicle Health Report and setyour report preferences atwww.SYNCMyRide.com. After registering,you can request a Vehicle Health Report(inside your vehicle). Return to youraccount at www.SYNCMyRide.com to viewyour report. You can also choose for SYNCto remind you automatically to run reportsat specific mileage intervals.
The system allows you to check yourvehicle's overall health in the form of adiagnostic report card. The Vehicle HealthReport contains valuable information, forexample:
•Vehicle diagnostic information
•Scheduled maintenance
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Check every six months
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,it is important to have the systems on yourvehicle checked regularly. This can helpidentify potential issues and prevent majorproblems. We recommend having thefollowing multi-point inspection performedat every scheduled maintenance intervalto help make sure your vehicle keepsrunning great.
Multi-point inspection
Horn operationAccessory drive belt(s)
Radiator, cooler, heater and A/C hosesBattery performance
Suspension component for leaks ordamageEngine air filter
Steering and linkageExhaust system
Tires (including spare) for wear and proper
pressure**Exterior lamps and hazard warning systemoperation
Windshield for cracks, chips or pitsFluid levels*; fill if necessary
Washer spray and wiper operationFor oil and fluid leaks
* Brake, coolant recovery reservoir, automatic transmission, power steering and windowwasher.**If your vehicle is equipped with a temporary mobility kit, check the tire sealant expirationUse By date on the canister. Replace as needed.
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Scheduled Maintenance
ELECTROMAGNETIC
COMPATIBILITY
WARNING: Do not place objectsor mount equipment on or near theairbag cover, on the side of the seatbacks(of the front seats), or in front seat areasthat may come into contact with adeploying airbag. Failure to follow theseinstructions may increase the risk ofpersonal injury in the event of a crash.
WARNING: Do not fasten antennacables to original vehicle wiring, fuelpipes and brake pipes.
WARNING: Keep antenna andpower cables at least 4 in (10 cm) fromany electronic modules and airbags.
Note:We test and certify your vehicle tomeet electromagnetic compatibilitylegislation (UNECE Regulation 10 or otherapplicable local requirements). It is yourresponsibility to make sure that anyequipment an authorized dealer installs onyour vehicle complies with applicable locallegislation and other requirements.
Note:Any radio frequency transmitterequipment in your vehicle (such as cellulartelephones and amateur radio transmitters)must keep to the parameters in thefollowing table. We do not provide specialprovisions or conditions for installations oruse.
Car
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•THERE ARE NO WARRANTIES OTHERTHAN THOSE THAT MAY EXPRESSLYBE PROVIDED FOR YOUR NEWVEHICLE.
Adobe
Contains Adobe® [Flash® Player] or[AIR®] technology by Adobe SystemsIncorporated. This [Licensee Product]contains [Adobe® Flash® Player][Adobe® AIR®] software under licensefrom Adobe Systems Incorporated,Copyright ©1995-2009 AdobeMacromedia Software LLC. All rightsreserved. Adobe, Flash and AIR aretrademarks of Adobe SystemsIncorporated.
End User Notice
Microsoft® Windows® Mobile forAutomotive Important SafetyInformation
This system Ford SYNC contains softwarethat is licensed to Manufacturer FORDMOTOR COMPANY by an affiliate ofMicrosoft Corporation pursuant to a licenseagreement. Any removal, reproduction,reverse engineering or other unauthorizeduse of the software from this system inviolation of the license agreement is strictlyprohibited and may subject you to legalaction.
Read and follow instructions: Beforeusing your Windows Automotive- basedsystem, read and follow all instructionsand safety information provided in this enduser manual ("User's Guide"). Notfollowing precautions found in this User'sGuide can lead to an accident or otherserious consequences.
Keep User's Guide in vehicle: When keptin the vehicle, the User's Guide will be aready reference for you and other usersunfamiliar with the WindowsAutomotive-based system. Please makecertain that before using the system forthe first time, all persons have access tothe User's Guide and read its instructionsand safety information carefully.
WARNING: Operating certainparts of this system while driving candistract your attention away from theroad, and possibly cause an accident orother serious consequences. Do notchange system settings or enter datanon-verbally (using your hands) whiledriving. Stop the vehicle in a safe andlegal manner before attempting theseoperations. This is important since whilesetting up or changing some functionsyou might be required to distract yourattention away from the road andremove your hands from the wheel.
General Operation
Voice Command Control: Functionswithin the Windows Automotive-basedsystem may be accomplished using onlyvoice commands. Using voice commandswhile driving allows you to operate thesystem without removing your hands fromthe wheel.
Prolonged Views of Screen: Do notaccess any function requiring a prolongedview of the screen while you are driving.Pull over in a safe and legal manner beforeattempting to access a function of thesystem requiring prolonged attention. Evenoccasional short scans to the screen maybe hazardous if your attention has beendiverted away from your driving task at acritical time.
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9.2 End User Terms Required by NAV2(Shanghai) Co., Ltd
The data (“Data”) is provided for yourpersonal, internal use only and not forresale. It is protected by copyright, and issubject to the following terms andconditions which are agreed to by you, onthe one hand, and NAV2 (Shanghai) Co.,Ltd (“NAV2”) and its licensors (includingtheir licensors and suppliers) on the otherhand.
© 20xx. All rights reserved.
Permitted Use.
You agree to use this Data together withthe Telenav Software solely for the internalbusiness and personal purposes for whichyou were licensed, and not for servicebureau, time-sharing or other similarpurposes. Accordingly, but subject to therestrictions set forth in the followingparagraphs, you agree not to otherwisereproduce, copy, modify, decompile,disassemble, create any derivative worksof, or reverse engineer any portion of thisData, and may not transfer or distribute itin any form, for any purpose, except to theextent permitted by mandatory laws.
Restrictions.
Except where you have been specificallylicensed to do so by Telenav, and withoutlimiting the preceding paragraph, you maynot use this Data (a) with any products,systems, or applications installed orotherwise connected to or incommunication with vehicles, capable ofvehicle navigation, positioning, dispatch,real time route guidance, fleetmanagement or similar applications; or (b)with or in communication with any
positioning devices or any mobile orwireless-connected electronic or computerdevices, including without limitationcellular phones, palmtop and handheldcomputers, pagers, and personal digitalassistants or PDAs.
Warning.
The Data may contain inaccurate orincomplete information due to the passageof time, changing circumstances, sourcesused and the nature of collectingcomprehensive geographic data, any ofwhich may lead to incorrect results.
No Warranty.
This Data is provided to you “as is,” andyou agree to use it at your own risk. Telenavand its licensors (and their licensors andsuppliers) make no guarantees,representations or warranties of any kind,express or implied, arising by law orotherwise, including but not limited to,content, quality, accuracy, completeness,effectiveness, reliability, fitness for aparticular purpose, usefulness, use orresults to be obtained from this Data, orthat the Data or server will beuninterrupted or error-free.
Disclaimer of Warranty:
TELENAV AND ITS LICENSORS(INCLUDING THEIR LICENSORS ANDSUPPLIERS) DISCLAIM ANYWARRANTIES, EXPRESS OR IMPLIED, OFQUALITY, PERFORMANCE,MERCHANTABILITY, FITNESS FOR APARTICULAR PURPOSE ORNON-INFRINGEMENT. Some States,Territories and Countries do not allowcertain warranty exclusions, so to thatextent the above exclusion may not applyto you.
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THE GRACENOTE SOFTWARE, EACH ITEMOF GRACENOTE DATA AND THEGRACENOTE CONTENT ARE LICENSEDTO YOU "AS IS". NEITHER GRACENOTEMAKES ANY REPRESENTATIONS ORWARRANTIES, EXPRESS OR IMPLIED,REGARDING THE ACCURACY OF ANYGRACENOTE DATA FROM THEGRACENOTE SERVERS OR GRACENOTECONTENT. GRACENOTE COLLECTIVELYAND SEPARATELY RESERVE THE RIGHTTO DELETE DATA AND/OR CONTENTFROM THE COMPANIES' RESPECTIVESERVERS OR, IN THE CASE OFGRACENOTE, CHANGE DATACATEGORIES FOR ANY CAUSE THATGRACENOTE DEEMS SUFFICIENT. NOWARRANTY IS MADE THAT EITHERGRACENOTE CONTENT OR THEGRACENOTE SOFTWARE ORGRACENOTE SERVERS ARE ERROR-FREEOR THAT THE FUNCTIONING OF THEGRACENOTE SOFTWARE ORGRACENOTE SERVERS WILL BEUNINTERRUPTED. GRACENOTE IS NOTOBLIGATED TO PROVIDE YOU WITH ANYENHANCED OR ADDITIONAL DATA TYPESTHAT GRACENOTE MAY CHOOSE TOPROVIDE IN THE FUTURE AND IS FREETO DISCONTINUE ITS ONLINE SERVICESAT ANY TIME. GRACENOTE DISCLAIM ALLWARRANTIES EXPRESS OR IMPLIED,INCLUDING, BUT NOT LIMITED TO,IMPLIED WARRANTIES OFMERCHANTABILITY, FITNESS FOR APARTICULAR PURPOSE, TITLE, ANDNON-INFRINGEMENT. NEITHERGRACENOTE WARRANTS THE RESULTSTHAT WILL BE OBTAINED BY YOUR USEOF THE GRACENOTE SOFTWARE OR ANYGRACENOTE SERVER. IN NO CASE WILLGRACENOTE BE LIABLE FOR ANYCONSEQUENTIAL OR INCIDENTALDAMAGES OR FOR ANY LOST PROFITSOR LOST REVENUES FOR ANY REASONWHATSOEVER.
© Gracenote 2007.
Vehicle with SYNC only
United States and Mexico
FCC ID: KMHSG1G1
IC: 1422A-SG1G1
Mexico
Model: KMHSG1P1
NOM-121-SCT1-2009
The operation of this equipment is subjectto the following two conditions: (1) Thisequipment or device may not causeharmful interference, and (2) thisequipment or device must accept anyinterference, including interference thatmay cause undesired operation.
Vehicle with SYNC withTouchscreen/My Touch
FCC ID: KMHSYNCG2
IC: 1422A-SYNCG2
This device complies with Part 15 of theFCC Rules and with RSS-210 of IndustryCanada. Operation is subject to thefollowing two conditions: (1) This devicemay not cause harmful interference, and(2) this device must accept anyinterference received, includinginterference that may cause undesiredoperation.
WARNING: Changes ormodifications not expressively approvedby the party responsible for compliancecould void the user's authority to operatethe equipment. The term "IC" before theradio certification number only signifiesthat Industry Canada technicalspecifications were met.
The antenna used for this transmitter mustnot be co-located or operating inconjunction with any other antenna ortransmitter.
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A
A/CSee: Climate Control..........................................66About This Manual...........................................5ABSSee: Brakes..............................................................91ABS driving hintsSee: Hints on Driving With Anti-LockBrakes...................................................................91Accessories......................................................271Exterior Style.........................................................271Interior Style..........................................................271Peace of Mind.......................................................271AccessoriesSee: Replacement PartsRecommendation............................................12Adjusting the Headlamps.........................156Vertical Aim Adjustment Procedure...........156Adjusting the Steering Wheel....................47Airbag Disposal...............................................38Air ConditioningSee: Climate Control..........................................66Air FilterSee: Changing the Engine Air Filter..............159Appendices....................................................294At a Glance........................................................16Audible Warnings and Indicators..............57Fail-Safe Cooling Warning Chime..................57Headlamps On Warning Chime......................57Key in Ignition Warning Chime.........................57Parking Brake On Warning Chime..................57Shift to Park Warning Chime............................57Audio System.................................................214General Information..........................................214Audio Unit - Vehicles With: AM/FM/CD/SYNC..............................................................216Accessing CD or MP3 Mode............................217Accessing the Auxiliary MediaSources..............................................................216Accessing the Folders........................................217Accessing the Menu...........................................217Accessing the Phone Features.......................217Adjusting the Volume........................................217Changing Radio Stations.................................218Ejecting the CD....................................................218Fast Forwarding the Media.............................218Inserting a CD.......................................................218
Muting the Audio................................................218Playing or Pausing Media................................218Rewinding the Media.........................................218Scanning the Audio...........................................218Selecting a Frequency Band..........................218Setting the Memory Presets...........................218Switching Shuffle Mode On and Off...........218Switching the Audio Unit On and Off.........218Using Seek, Fast Forward andReverse..............................................................219Audio Unit - Vehicles With: AM/FM.......215Accessing the Clock Settings.........................215Accessing the Sound Settings.......................216Adjusting the Volume........................................216Changing Radio Stations.................................216Selecting the Audio Modes.............................216Setting the Memory Presets...........................216Switching the Audio Unit On and Off.........216Using Seek, Fast Forward andReverse..............................................................216Automatic Transmission.............................87Brake-Shift Interlock..........................................88If Your Vehicle Gets Stuck In Mud orSnow....................................................................89Putting your vehicle in or out of gear:...........87Automatic Transmission FluidCheck.............................................................149Automatic Transmission Fluid Filter............152Checking Automatic TransmissionFluid....................................................................149Auxiliary Power Points..................................72110 Volt AC Power Point.....................................7212 Volt DC Power Point.......................................72Locations..................................................................72Auxiliary Switches........................................272
B
BatterySee: Changing the 12V Battery......................153Bonnet LockSee: Opening and Closing the Hood............141Booster Seats..................................................22Types of Booster Seats......................................23Brake Fluid Check.........................................152Brakes..................................................................91General Information.............................................91Breaking-In.......................................................116
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Index
Reprogramming the Remote Control..........40Sounding the Panic Alarm.................................41Removing a Headlamp...............................157Repairing Minor Paint Damage...............165Replacement PartsRecommendation........................................12Collision Repairs....................................................12Scheduled Maintenance and MechanicalRepairs..................................................................12Warranty on Replacement Parts.....................12Replacing a Lost Key or RemoteControl..............................................................41Reporting Safety Defects (CanadaOnly)...............................................................129Reporting Safety Defects (U.S.Only)...............................................................129Roadside Assistance....................................119Vehicles Sold in Canada: Getting RoadsideAssistance........................................................120Vehicles Sold in the United States: GettingRoadside Assistance.....................................119Vehicles Sold in the United States: UsingRoadside Assistance.....................................119Roadside Emergencies................................119Running-InSee: Breaking-In...................................................116Running Out of Fuel......................................79Filling a Portable Fuel Container...................80
S
Safety Precautions.........................................77Satellite Radio................................................221Satellite Radio Electronic Serial Number(ESN).................................................................222Satellite Radio Reception Factors...............222SiriusXM Satellite Radio Service..................222Troubleshooting.................................................223Scheduled Maintenance Record...........283Scheduled Maintenance...........................276Seatbelt Extension.........................................31Seatbelt Height Adjustment.....................30Seatbelts............................................................27Principle of Operation.........................................27Seatbelt Warning Lamp and IndicatorChime..............................................................30Conditions of operation.....................................30Seats...................................................................69
Security..............................................................45Sitting in the Correct Position...................69Snow ChainsSee: Using Snow Chains..................................187Spare WheelSee: Changing a Road Wheel........................192Special Notices................................................12Fleet Telematics Modem....................................13FordPass Connect.................................................13New Vehicle Limited Warranty.........................12Notice to Owners of Pickup Trucks andUtility Type Vehicles........................................13On Board Diagnostics Data LinkConnector............................................................13Special Instructions..............................................12Using your Vehicle as an Ambulance.............13Special Operating Conditions ScheduledMaintenance...............................................281Exceptions............................................................283Speed ControlSee: Cruise Control..............................................96Starter SwitchSee: Ignition Switch.............................................74Starting a Gasoline Engine..........................74Failure to Start.......................................................75Guarding Against Exhaust Fumes..................75Important Ventilating Information.................75Stopping the Engine When Your Vehicle isMoving..................................................................75Stopping the Engine When Your Vehicle isStationary...........................................................75Starting and Stopping the Engine............74General Information............................................74Steering.............................................................98Steering Wheel................................................47Sun Visors.........................................................52Illuminated Vanity Mirror...................................52Supplementary Restraints System.........32Principle of Operation.........................................32Symbols Glossary.............................................5SYNC™ Applications andServices........................................................243911 Assist...............................................................243SYNC Services: Traffic, Directions &Information (TDI) (If Equipped, UnitedStates Only)....................................................247Vehicle Health Report (If Equipped, UnitedStates Only)....................................................245
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Index