Introduction
About This Manual..........................................5
Symbols Glossary............................................5
Data Recording..................................................7
Perchlorate........................................................11
Ford Credit.........................................................11
Replacement Parts Recommendation............................................................................12
Special Notices...............................................12
Mobile Communications Equipment...........................................................................14
Environment
Protecting the Environment.......................15
At a Glance
Instrument Panel...........................................16
Child Safety
General Information......................................17
Installing Child Restraints...........................18
Booster Seats..................................................22
Child Restraint Positioning........................25
Seatbelts
Principle of Operation..................................27
Fastening the Seatbelts.............................28
Seatbelt Height Adjustment....................30
Seatbelt Warning Lamp and IndicatorChime............................................................30
Child Restraint and SeatbeltMaintenance................................................31
Seatbelt Extension........................................31
Supplementary RestraintsSystem
Principle of Operation..................................32
Driver and Passenger Airbags...................33
Crash Sensors and Airbag Indicator.......37
Airbag Disposal..............................................38
Keys and Remote Controls
General Information on RadioFrequencies.................................................39
Remote Control.............................................39
Replacing a Lost Key or Remote Control...........................................................................41
Doors and Locks
Locking and Unlocking................................42
Security
Passive Anti-Theft System........................45
Steering Wheel
Adjusting the Steering Wheel...................47
Voice Control...................................................47
Cruise Control.................................................47
Wipers and Washers
Windshield Wipers.......................................48
Windshield Washers....................................48
Lighting
General Information....................................49
Lighting Control.............................................49
Instrument Lighting Dimmer....................50
Daytime Running Lamps...........................50
Direction Indicators......................................50
Windows and Mirrors
Power Windows..............................................51
Exterior Mirrors................................................51
Interior Mirror...................................................52
Sun Visors........................................................52
Instrument Cluster
Gauges..............................................................53
Warning Lamps and Indicators................54
Audible Warnings and Indicators.............57
1
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing
Table of Contents
If you connect a media device, the systemcreates and retains a media device indexof supported media content. The systemalso records a short diagnostic log ofapproximately 10 minutes of all recentsystem activity.
The cell phone profile, media device indexand diagnostic log remain in your vehicleunless you delete them and are generallyaccessible only in your vehicle when youconnect your cell phone or media device.If you no longer plan to use the system oryour vehicle, we recommend you use themaster reset function to erase the storedinformation.
System data cannot be accessed withoutspecial equipment and access to yourvehicle's module.
For additional information about ourprivacy policy, see the regional Fordwebsite.
911 Assist Privacy Notice
When you switch on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation ofthe fuel pump shut-off.
Certain versions or updates to 911 Assistmay also be capable of electronically orverbally disclosing to 911 operators yourvehicle location or other details about yourvehicle or crash to assist 911 operators toprovide the most appropriate emergencyservices.
If you do not want to disclose thisinformation, do not switch the feature on.
Note:To switch 911 Assist on or off.
PERCHLORATE
Certain components in your vehicle suchas airbag modules, seatbelt pretensionersand remote control batteries may containperchlorate material. Special handlingmay apply for service or vehicle end of lifedisposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard-ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financingand lease plans to help you acquire yourvehicle. If you have financed or leased yourvehicle through Ford Credit, thank you foryour business.
We offer a number of convenient ways foryou to contact us, and to manage youraccount.
Call 1-800-727-7000.
For more information about Ford Creditand access to Account Manager, go towww.ford.com/finance.
11
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing
Introduction
Fleet Telematics Modem (If Equipped)
The onboard modem provides access todata to support telematics services suchas location, speed, idle time, fuel, vehiclediagnostics and maintenance alerts. Toexplore data, telematics services, thirdparty service provider support and tomanage existing telematics accounts, referto www.commericalsolutions.ford.com orcall 833-FCS-FORD.
Note:This is not available with FordPassConnect.
FordPass Connect (If Equipped)
With a FordPass Connect-equippedvehicle, you can use FordPass to track yourvehicle’s location and remotely accessvehicle features such as start, lock andunlock and vehicle status including fuellevel and approximate mileage. Messageand data rates may apply. Services maybe limited by mobile phone networkcoverage area. For additional information,refer to www.fordpass.com.
On Board Diagnostics Data LinkConnector
WARNING: Do not connectwireless plug-in devices to the data linkconnector. Unauthorized third partiescould gain access to vehicle data andimpair the performance of safety relatedsystems. Only allow repair facilities thatfollow our service and repair instructionsto connect their equipment to the datalink connector.
Your vehicle has an OBD Data LinkConnector (DLC) that is used inconjunction with a diagnostic scan tool forvehicle diagnostics, repairs andreprogramming services. Installing anaftermarket device that uses the DLCduring normal driving for purposes such as
remote insurance company monitoring,transmission of vehicle data to otherdevices or entities, or altering theperformance of the vehicle, may causeinterference with or even damage tovehicle systems. We do not recommendor endorse the use of aftermarket plug-indevices unless approved by Ford. Thevehicle Warranty will not cover damagecaused by an aftermarket plug-in device.
Notice to Owners of Pickup Trucksand Utility Type Vehicles
WARNING: Utility vehicles have asignificantly higher rollover rate thanother types of vehicles.
Before you drive your vehicle, please readthis Owner’s Manual carefully. Your vehicleis not a passenger car. As with othervehicles of this type, failure to operate thisvehicle correctly may result in loss ofvehicle control, vehicle rollover, personalinjury or death.
Using your Vehicle as anAmbulance
If your light truck has the Ford AmbulancePreparation Package, it may be utilized asan ambulance. Ford urges ambulancemanufacturers to follow therecommendations of the Ford IncompleteVehicle Manual, Ford Truck Body Builder’sLayout Book and the Qualified VehicleModifiers (QVM) Guidelines as well aspertinent supplements. For additionalinformation, please contact the Truck BodyBuilders Advisory Service athttp://www.fleet.ford.com/truckbbas/and then by selecting Contact Us or byphone at 1–877–840–4338.
13
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing
Introduction
GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of theFCC Rules and with Licence exempt RSSStandards of Industry Canada. Operationis subject to the following two conditions:
•This device may not cause harmfulinterference, and
•This device must accept anyinterference received, includinginterference that may cause undesiredoperation.
WARNING: Changes ormodifications not expressively approvedby the party responsible for compliancecould void the user's authority to operatethe equipment. The term "IC:" before theradio certification number only signifiesthat Industry Canada technicalspecifications were met.
The typical operating range for yourtransmitter is approximately 33 ft (10 m).Vehicles with the remote start feature willhave a greater range. One of the followingcould cause a decrease in operating range:
•Weather conditions.
•Nearby radio towers.
•Structures around the vehicle.
•Other vehicles parked next to yourvehicle.
Other short distance radio transmissions,for example amateur radios, medicalequipment, wireless headphones, remotecontrols and alarm systems can also usethe radio frequency used by your remotecontrol. If the frequencies are jammed, youwill not be able to use your remote control.You can lock and unlock the doors with thekey.
Note:Make sure to lock your vehicle beforeleaving it unattended.
Note:If you are in range, the remote controlwill operate if you press any buttonunintentionally.
Note:The remote control contains sensitiveelectrical components. Exposure to moistureor impact may cause permanent damage.
REMOTE CONTROL (IF EQUIPPED)
Note:If there are problems with the remoteentry system, make sure to take all remoteentry transmitters with you to an authorizeddealer in order to aid in troubleshooting theproblem.
Note:If your vehicle is fitted with theE-Guard Cargo Protection System™, theremote transmitter unlock command onlyunlocks the front doors. The side or rearcargo doors can only be unlocked fromoutside your vehicle using the key.
39
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing
Keys and Remote ControlsE195660
Reprogramming the RemoteControl
You must have all remote controls readilyaccessible before beginning thisprocedure. Any remote control that is notpresent during the programming procedurewill no longer operate your vehicle.
Note:You can program a maximum of fourcoded keys to your vehicle.
Note:Do not apply the brake pedal duringthis procedure.
1. Switch the ignition from off to on 8times within 10 seconds, finishing in theon position. The doors lock then unlockto confirm that programming hasstarted.
2.Press any button on the remote controlthat you want to program within 20seconds. The doors lock then unlockto confirm that programming wassuccessful.
3. Repeat step 2 to program eachadditional remote control.
4.After you have programmed all remotecontrols, switch the ignition off.
5. The doors lock then unlock to confirmthat programming is complete.
Changing the Remote ControlBattery
The remote control uses one coin-typethree-volt lithium battery CR2032 orequivalent.
Make sure that you dispose ofold batteries in anenvironmentally friendly way.Seek advice from your local authorityabout recycling old batteries.
1. Twist a thin coin in the slot of thetransmitter near the key ring to removethe battery cover.
Note:Do not remove the rubber cover andcircuit board from the front housing of theremote entry transmitter.
Note:Do not wipe off any grease on thebattery terminals or on the back surface ofthe circuit board.
2. Remove the old battery.
40
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing
Keys and Remote ControlsE107998 E195662
3. Insert the new battery. Refer to thesymbols inside the transmitter for thecorrect orientation of the battery.Press the battery down to make sureit is fully in the housing.
4. Reinstall the battery housing coveronto the transmitter.
Note: Replacing the battery does not erasethe programmed key from your vehicle. Thetransmitter should operate normally.
Car Finder
Press the button twice withinthree seconds. The horn soundsand the direction indicatorsflash. We recommend you use this methodto locate your vehicle, rather than usingthe panic alarm.
Sounding the Panic Alarm
Press the button to sound thepanic alarm. Press the buttonagain or switch the ignition on toturn it off.
Note:The panic alarm operates regardlessof the ignition position.
REPLACING A LOST KEY OR
REMOTE CONTROL
Replacement keys or remote controls canbe purchased from an authorized dealer.Authorized dealers can program remotecontrols for your vehicle. See PassiveAnti-Theft System (page 45).
41
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing
Keys and Remote ControlsE195661 E138623 E138624
LOCKING AND UNLOCKING
You can use the power door lock controlor the remote control to lock and unlockyour vehicle.
Power Door Locks (If Equipped)
The power door lock control is on the driverand front passenger door panels.
Lock.A
Unlock.B
Remote Control (If Equipped)
You can use the remote control at any timewhen the ignition is off.
Unlocking the Doors (Two-StageUnlock)
Press the button to unlock thedriver door.
Press the button again within threeseconds to unlock all doors. The directionindicators flash.
Note:The driver door can be unlocked withthe key if the remote control is notfunctioning.
Note:When you leave your vehicleunattended for several weeks, the remotecontrol turns off. Your vehicle must beunlocked and started. Unlocking andstarting your vehicle once enables theremote control.
Reprogramming the Unlocking Function
Note: When you press the unlock button,either all the doors are unlocked or only thedriver door is unlocked. Pressing the unlockbutton again unlocks all the doors.
You can reprogram the unlocking functionso that only the driver door is unlocked.
Press and hold the unlock and lock buttonson the remote control simultaneously forat least four seconds with the ignition off.The direction indicators flash twice toconfirm the change.
To return to the original unlocking function,repeat the process.
Locking the Doors
Press the button to lock alldoors. The direction indicatorsflash.
Press the button again within threeseconds to confirm that all the doors areclosed. The doors lock again, the hornsounds and the direction indicators flashif all the doors are closed.
Note:If any door is open, the horn soundstwice and the direction indicators do notflash.
42
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing
Doors and LocksE195623
A
B E138629 E138623
Autolock Feature
The autolock feature locks all the doorswhen:
•All doors are closed.
•The ignition is on.
•You shift into any gear putting yourvehicle in motion.
•The ignition is on, all the doors areclosed and your vehicle has been inmotion at a speed greater than 12 mph(20 km/h).
Autounlock Feature
The autounlock feature unlocks all thedoors when:
•Your vehicle comes to a stop and youswitch the ignition off or to accessory.
•You open the driver door within 10minutes of switching the ignition off orto accessory.
Note:If you electronically lock your vehicleafter you switch the ignition off with thedriver door closed, the doors do notautounlock.
Enabling or Disabling Autolock andAutounlock
You can enable or disable the autolock andautounlock features independently of eachother.
To enable or disable autolock, do thefollowing:
1. Switch the ignition on.
2. Press the power door unlock controlthree times.
3. Switch the ignition off.
4. Press the power door unlock controlthree times.
5.Switch the ignition on. The horn soundsindicating your vehicle is inprogramming mode.
6. Press the power door unlock controland within five seconds, press thepower door lock control. The hornsounds once if disabled or twice ifenabled.
7.Switch the ignition off. The horn soundsindicating programming is complete.
Note:You can also switch this feature onor off using the information display. SeeInformation Displays (page 58).
To enable or disable autounlock, do thefollowing:
1. Switch the ignition on.
2. Press the power door unlock controlthree times.
3. Switch the ignition off.
4. Press the power door unlock controlthree times.
5.Switch the ignition on. The horn soundsindicating your vehicle is inprogramming mode.
6. Press the power door lock control andwithin five seconds, press the powerdoor unlock control. The horn soundsonce if disabled or twice if enabled.
7.Switch the ignition off. The horn soundsindicating programming is complete.
Note:You can also switch this feature onor off using the information display. SeeInformation Displays (page 58).
Illuminated Entry
The interior lamps and some exteriorlamps illuminate when you unlock thedoors with the remote control.
The lamps turn off if:
•The ignition is on.
•You press the remote control lockbutton.
•25 seconds have elapsed.
43
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing
Doors and Locks