2019 CITROEN DS7 CROSSBACK Owners Manual

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Practical information07
State of the indicator
lamp
On

 
State of the indicator lamp
Flashing

 
POWER CHARGE FA U LT SymbolDescription

Not connected to the power supply or power is not
available from the infrastructure.


(green)


(green)


(red)


The control unit is currently performing a self-test.


(green)


Connected only to the infrastructure or to the
infrastructure and to the Electric Vehicle (EV) but no
charging in progress.


(green)


(green)



Connected to the power supply and to the Electric
Vehicle (EV).
The EV is on charge or in a temperature pre-
conditioning sequence.


(green)


(green)



Connected to the power supply and to the Electric
Vehicle (EV).
The EV is waiting for charging or the charging of the
EV is completed.

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POWERCHARGE FA U LT SymbolDescription

(red)


Control unit malfunction. No charging allowed.
If an error indicator reappears after a manual reset,
the control unit must be checked by a dealer before
the next charge.


(green)


(green)


(red)


The control unit is in diagnostic mode.
Manual reset procedure
The control unit can be reset by simultaneously disconnecting the charging connector and the wall socket.
Then, reconnect the wall socket first. For more information, refer to the handbook.
Type 2 control unit label - Recommendations
Refer to the handbook before use.
1. Incorrect use of this charging cable may
result in fire, property damage and serious
injury or death by electrocution!
2. Always use a correctly earthed power socket,
protected by a 30 mA residual current device.
3. Always use an electrical socket protected
by a circuit-breaker appropriate for the
electrical circuit’s current rating. 4.
The weight of the control unit must not be
borne by the electrical socket, plug and
cables.
5. Never use this charging cable if it is defective
or in any way damaged.
6. Never attempt to repair or open this charging
cable. It contains no repairable parts -
replace the charging cable if it is damaged.
7. Never immerse this charging cable in water.
8. Never use this charging cable with an
extension cable, a multi-plug socket,
a conversion adaptor or on a damaged
electrical socket.
9. Do not unplug the plug from the wall as a
means of stopping charging. 10.
Immediately stop charging, by locking and
then unlocking the vehicle using the remote
control key, if the charging cable or wall
socket feel burning hot to the touch.
11. This charging cable includes components
liable to cause electrical arcing or sparks. Do
not expose to flammable vapours.
12. Only use this charging cable with DS
AUTOMOBILES vehicles.
13. Never plug the cable into the wall socket (or
unplug it) with wet hands.
14. Do not force the connector if it is locked into
the vehicle.

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Charging the traction
battery (Rechargeable
hybrid)
For a full charge, follow the charging
procedure without interrupting it, until it stops
automatically. Charging may be performed either
immediately (by default) or deferred.
Deferred charging is set via the touch
screen or the MyDS App application.
When the vehicle is connected, the following
information is displayed on the instrument panel:
–

Traction ba
ttery charge status (%).
–

R

emaining range (miles or km).
–

Estima
ted charging time (calculation may take
a few seconds).
–

C

harging speed (miles or km gained per hour).
After the instrument panel has been put into
standby mode, this information can be displayed
again by unlocking the vehicle or opening a door.
It is also possible to monitor the charging
progress using the MyDS App application.
For more information on Remotely
operable additional functions, refer to the
corresponding section.
Low charging / Driving
Driving when the charge level of the
traction battery is too low can lead to the
vehicle breaking down and can lead to
accidents or serious injuries. ALWAYS make
sure the traction battery has a sufficient
charge level.
Low charging / Parking
If the outside temperature is negative,
it is recommended not to park your vehicle
outside for several hours at a low charging
(less than 20%).
Vehicle in storage for more than 1 month
In the event of a long period of non-use
of the vehicle (beyond 4 weeks) without the
possibility of charging when restarting, the
self-discharge may make it impossible to
restart if the traction battery charge level is a
low or very low, especially at negative ambient
temperatures. ALWAYS make sure that the
traction battery has a charge between 20%
and 40% if you do not plan to use your vehicle
for several weeks.
Do not connect the charging cable.
Always park the vehicle in a place with
temperatures between -10°C and 30°C
(parking in a place with extreme temperatures
can damage the traction battery).
Refer to the Accessory battery (Rechargeable
hybrid) section for the battery disconnection
procedure.
Precautions
Rechargeable hybrid vehicles have
been developed in accordance with the
recommendations for maximum electromagnetic
field limits established by the ICNIRP
(International Commission on Non-Ionizing
Radiation Protection - 1998 Guidelines).
Wearers of pacemakers or equivalent
devices should consult a doctor to enquire
about any applicable precautionary measures, or
contact the manufacturer of their implanted
electronic medical device to check that it is
guaranteed to operate in an environment
compliant with the ICNIRP guidelines.
If in doubt, during charging, do not remain inside
or near the vehicle, near the charging cable or the
charging unit, even for a short time.
Before charging
Depending on the context:
►  Have a professional check that the
electrical system to be used complies with
applicable standards and is compatible with
the vehicle.
►  Have a professional electrician install
a dedicated domestic power socket or
accelerated charging unit (Wallbox)
compatible with the vehicle.
Use the charging cable supplied with the
vehicle.
For more information, contact a dealer or a
qualified workshop.
During charging
As a safety measure, the engine will not
start if the charging cable is plugged into

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Practical information07
the connector on the vehicle. A warning is
displayed on the instrument panel.
While charging is in progress, unlocking the
vehicle will cause the charging to stop.
If no action is taken on one of the openings
(door or boot) or on the charging nozzle, the
vehicle will lock again after 30 seconds and
charging will resume automatically.
Never work under the bonnet:
–
Some areas remain v
ery hot, even an hour
after charging ends - risk of burns!
–

The fan ma
y start at any time - risk of cuts or
strangulation!
After charging
Check that the charging flap is closed.
Do not leave the cable connected to the
domestic power socket - risk of short-circuit
or electrocution in the event of contact with or
immersion in water!
Charging procedure
Connection
►  Before charging, check that the gear selector
is in mode P and the ignition is off, otherwise
charging is impossible.
►  Press on the rear of the charging flap to open
it and check that there are no foreign bodies on
the vehicle's charging connector.
The light guides in the flap come on white.
Domestic charging (mode 2)



►  First, connect the charging cable from the
control unit to the domestic socket.
When the connection is made, all of the indicator
lamps on the control unit light up, then only the
POWER indicator lamp remains on in green.
►  Remove the protective cover from the
charging nozzle.
►  Insert the nozzle into the vehicle's charging
connector.
The start of charging is confirmed by the flashing
of the green light guides in the flap and the
flashing of the CHARGE indicator lamp in green on
the control unit.
If this is not the case, charging has not started;
restart the procedure, ensuring that all of the
connections are properly established.
The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
Accelerated charging (mode 3)

►  Follow the accelerated charging unit (Wallbox)
user instructions.
►  Remove the protective cover from the
charging nozzle.
►  Insert the nozzle into the vehicle's charging
connector.
The start of charging is confirmed by the flashing
of the green light guides in the flap.
If this is not the case, charging has not
started; restart the procedure ensuring that all
connections are properly established.
The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
Disconnection

Before disconnecting the nozzle from the
charging connector:
►  If the vehicle is locked, unlock it.

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Practical information07
►  If the vehicle is unlocked, lock it and then
unlock it.
If selective unlocking of the doors is
activated, press the unlocking button on
the remote control twice to disconnect the
nozzle.
The red indicator lamp in the flap goes out to
confirm that the nozzle is unlocked.
►  Within 30 seconds, remove the charging
nozzle.
Domestic charging (mode 2)
The end of charging is confirmed when the
green CHARGE indicator lamp on the control unit
comes on fixed and the green light guides in the
flap come on fixed.
►  After disconnection, replace the protective
cover over the nozzle and close the charging flap.
►  Disconnect the control unit's charging cable
from the domestic socket.
Accelerated charging (mode 3)
The end of charging is confirmed by the
accelerated charging unit (Wallbox) and when the
green light guides in the flap come on fixed.
►  After disconnection, replace the nozzle on to
the charging unit and close the charging flap.
Deferred charging
By default, the deferred charging start time is set
to be around midnight. Depending on equipment, this time can be
changed.
Settings
► 
In the Energy touch screen application,
select the Charging tab.
►  Set the charging start time.
►  Press OK.
The setting is saved in the system.
You can also programme the deferred
charging function using a smartphone, via
the MyDS App application.
For more information on Remotely operable
additional functions, refer to the corresponding
section.
Activation
►  After programming the deferred charging,
connect the vehicle to the desired charging
equipment.
►  Press this button in the flap within one
minute to activate the deferred charging
(confirmed by the light guides coming on in blue).
Towing device
Load distribution
►  Distribute the load in the trailer so that
the heaviest items are as close as possible to
the axle, and the nose weight approaches the
maximum permitted without exceeding it.
Air density decreases with altitude, thus reducing
engine performance. The maximum towable
load must be reduced by 10% per 1,000 metres of
altitude.
Use genuine towing devices and wiring
harnesses approved by the Manufacturer.
We recommend having them fitted by a dealer
or a qualified workshop.
If not fitted by a dealer, they must still be
fitted in accordance with the Manufacturer's
instructions.
Important: if the vehicle has a motorised
tailgate and Hands-Free Tailgate Access
function, and a towing device has been fitted
outside the dealer network, it is essential to
visit a dealer or a qualified workshop to have
the detection system recalibrated - risk of
malfunction of the Hands-Free Tailgate Access
function.
Certain driving or manoeuvring aid functions
are automatically deactivated while an
approved towing system is in use.
For more information about driving with a
towing device fitted to a trailer and associated
with the Trailer stability assist, refer to the
corresponding section.
Comply with the maximum authorised
towable weight, as indicated on your
vehicle's registration certificate, on the
manufacturer's label and in the Technical data
section of this guide.

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Practical information07
If using accessories attached to the
towing device (e.g. bicycle carriers, tow
boxes):
–

Comply with the maximum authorised no
se
weight.
–

Do no
t transport more than 4 conventional
bicycles or 2 electric bicycles.
When loading bicycles onto a bicycle carrier
on a towball, be sure to place the heaviest
bicycles as close as possible to the vehicle.
Observe the legislation in force in the
country where you are driving.
Vehicle equipped with motorised tailgate
with hands-free function (Hands-Free
Tailgate Access)
To avoid unintentionally opening the motorised
tailgate when operating the towing device:
–

Deactiv
ate this function in advance in the
vehicle's configuration application.
–

O

r remove the electronic key from the
recognition zone, with the tailgate closed.
Rechargeable hybrid vehicles
A rechargeable hybrid vehicle with 20"
wheels (R20) cannot be fitted with a towing
device.
It is therefore not possible to tow a trailer or
caravan.
Towing device with
retractable ball joint
When this towing device is not in use, it is folded
away underneath the rear bumper.
No tools are required to install or stow it.
Before any operation, the vehicle must be
stationary with the parking brake applied.
The area close to the exhaust pipe may reach a
high temperature: risk of burns!
Vehicle equipped with motorised tailgate
with hands-free function (Hands-Free
Tailgate Access)
To avoid unintentional opening of the tailgate,
follow the recommendations on the Towing
device by referring to the corresponding
section.
Unlocking handle
The towball is locked in either the storage
position or the usage position.
The unlocking handle is behind the rear bumper,
protected by a storage case.
To reach the handle:


►  Pass your hand flat under the rear bumper
with the palm facing upwards.
►  Insert your hand into the storage case and
grasp the handle.
To unlock the towball:
►  Pull the handle firmly downwards to release it.


The towball hangs, hooked onto its shaft.

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Practical information07
As soon as you release the handle, it is engaged
automatically in its storage case.
Usage position
Towball unlocked:

►  Grasp the towball and rotate it while raising it
until it locks into place, in the vertical position.
The towball must be folded away when
using a high-pressure washer.
Do not direct the jet from less than 30 cm from
the towing system.


►  Raise the electrical socket cover and connect
the plug for the trailer or carrying device.
►  Attach the trailer’s safety cable to the ring in
the towball elbow.
Storage position
When the towing system is not in use, it is
recommended to fold the towball away.
In the event of a rear-end collision, damage to
the vehicle could be worse with the towball in
place.
Towball unlocked and socket disconnected:


►  Grasp the towball and rotate it until it locks
into place, in the horizontal position.
Contact a dealer or a qualified workshop for any
work on the towing system.
Roof bars
As a safety measure and to avoid
damaging the roof, it is essential to use
transverse roof bars approved for your vehicle.
Observe the instructions on fitting and use
contained in the guide supplied with the roof
bars.
Maximum load distributed over the
transverse roof bars, for a loading height
not exceeding 40 cm (except bicycle carrier):
80 kg.
As this value may change, please verify the
maximum load quoted in the guide supplied
with the roof bars.
If the height exceeds 40 cm, adapt the speed
of the vehicle to the profile of the road to avoid
damaging the roof bars and the fixings on the
vehicle.
Be sure to refer to national legislation in order
to comply with the regulations for transporting
objects that are longer than the vehicle.

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Practical information07
Fitting on longitudinal bars

The transverse bars must be fixed at the markings
located on the longitudinal bars.
Direct fitting on roof

The transverse bars must only be fixed at the
four anchorage points located on the roof frame.
These points are concealed by the vehicle doors
when the doors are closed.
The roof bar fixings have a stud which must be
inserted into the opening of each anchorage
point.
Recommendations
Distribute the load uniformly, taking care
to avoid overloading one of the sides.
Arrange the heaviest part of the load as close
as possible to the roof.
Secure the load firmly.
Drive gently: the vehicle will be more
susceptible to the effects of side winds and its
stability may be affected.
Regularly check the security and tight
fastening of the roof bars, at least before each
trip.
Remove the roof bars once they are no longer
needed.
Very cold climate screens
(Depending on country of sale)
This removable device prevents the accumulation
of snow around the radiator cooling fan.
It consists of a first element for the upper part
of the front grille and a second element for the
lower part.
In case of difficulty with installation/
removal
Contact a dealer or a qualified workshop.
Before any operation, ensure that the
engine is off and the cooling fan has
stopped.
It is essential to remove them when:
– the outside t emperature exceeds 10°C.
–

rec
overy is in progress.
–

the speed is abo
ve 75 mph (120 km/h).
Snow chains
In wintry conditions, snow chains improve
traction as well as the behaviour of the vehicle
when braking.
Snow chains must be fitted only to the
front wheels. They must never be fitted to
"space-saver" type spare wheels.
Observe the legislation in force in your
country relating to the use of snow chains
and maximum authorised speeds.
Only use chains that have been designed to be
fitted to the type of wheel on the vehicle:
Original tyre size Maximum link size 225/55 R18 9 mm
205/55 R19 9 mm
235/50 R19 Cannot be fitted with chains
235/45 R20 Cannot be fitted with chains
245/35 R21 Cannot be fitted with chains