Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 31
Seats and Restraints . . . . . . . . . . . 67
Storage . . . . . . . . . . . . . . . . . . . . . . . 125
Instruments and Controls . . . . . . 130
Lighting . . . . . . . . . . . . . . . . . . . . . . . 177
Infotainment System . . . . . . . . . . 188
Climate Controls . . . . . . . . . . . . . . 189
Driving and Operating . . . . . . . . . 197
Vehicle Care . . . . . . . . . . . . . . . . . . 312
Service and Maintenance . . . . . 415
Technical Data . . . . . . . . . . . . . . . . 431
Customer Information . . . . . . . . . 435
Reporting Safety Defects . . . . . . 445
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 449
Connected Services . . . . . . . . . . . 457
Index . . . . . . . . . . . . . . . . . . . . 461
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
2 Introduction
Introduction
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem,
SILVERADO, and Z71 are
trademarks and/or service marks of
General Motors LLC, its
subsidiaries, affiliates, or licensors.
For vehicles first sold in Canada,
substitute the name“General
Motors of Canada Company” for
Chevrolet Motor Division wherever it
appears in this manual.
This manual describes features that
may or may not be on the vehicle
because of optional equipment that was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owner
’s manual.
If the vehicle has the Duramax
diesel engine, see the Duramax
diesel supplement for additional and
specific information on this engine.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Litho in U.S.A.
Part No. 23400204 D Fourth Printing©2019 General Motors LLC. All Rights Reserved.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
82 Seats and Restraints
Lap-Shoulder Belt
All seating positions in the vehicle
have a lap-shoulder belt.
The following instructions explain
how to wear a lap-shoulder belt
properly.1. Adjust the seat, if the seat is adjustable, so you can sit up
straight. To see how, see
“Seats” in the Index.
2. Pick up the latch plate and pull
the belt across you. Do not let
it get twisted. The lap-shoulder belt may lock
if you pull the belt across you
very quickly. If this happens, let
the belt go back slightly to
unlock it. Then pull the belt
across you more slowly.
If the shoulder portion of a
passenger belt is pulled out all
the way, the child restraint
locking feature may be
engaged. If this happens, let
the belt go back all the way
and start again.
Engaging the child restraint
locking feature in the front
outboard seating position may
affect the passenger sensing
system, if equipped. See
Passenger Sensing System
0
92.
If the webbing locks in the latch
plate before it reaches the
buckle, tilt the latch plate flat to
unlock.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
96 Seats and Restraints
{Warning
If the front outboard passenger
airbag is turned off for an
adult-sized occupant, the airbag
will not be able to inflate and help
protect that person in a crash,
resulting in an increased risk of
serious injury or even death. An
adult-sized occupant should not
ride in the front outboard
passenger seat, if the passenger
airbag OFF indicator is lit.
Additional Factors Affecting
System Operation
Seat belts help keep the passenger
in position on the seat during
vehicle maneuvers and braking,
which helps the passenger sensing
system maintain the passenger
airbag status. See“Seat Belts”and
“Child Restraints” in the Index for
additional information about the
importance of proper restraint use. A thick layer of additional material,
such as a blanket or cushion,
or aftermarket equipment such as
seat covers, seat heaters, and seat
massagers can affect how well the
passenger sensing system
operates. We recommend that you
not use seat covers or other
aftermarket equipment except when
approved by GM for your specific
vehicle. See
Adding Equipment to
the Airbag-Equipped Vehicle 097
for more information about
modifications that can affect how
the system operates.
The ON indicator may be lit if an
object, such as a briefcase,
handbag, grocery bag, laptop,
or other electronic device, is put on
an unoccupied seat. If this is not
desired, remove the object from
the seat.
{Warning
Stowing articles under the
passenger seat or between the
passenger seat cushion and
(Continued)
Warning (Continued)
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Publication Ordering Information
0444.
{Warning
For up to 10 seconds after the
vehicle is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
(Continued)
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
142 Instruments and Controls
Cluster Menu (Midlevel and
Uplevel)
There is an interactive display area
in the center of the instrument
cluster.
Use the right steering wheel control
to open and scroll through the
different items and displays.
Press
SorTto access the cluster
applications. Use the thumbwheel to
scroll through the list of available
features. Press the thumbwheel to
select. Not all applications will be
available on all vehicles. .
Home
. Info App. This is where the
selected Driver Information
Center (DIC) displays can be
viewed. See “Driver Information
Center (DIC) (Uplevel)” in the
Index.
. Audio
. Navigation
. Phone
. Options
Home
Information displayed here can be
customized from the Options menu.
Speedometer : Displays how fast
the vehicle is moving in either
kilometers per hour (km/h) or miles
per hour (mph).
Speed Sign : Shows sign
information, which comes from a
roadway database in the onboard
navigation, if equipped.
Time : Displays the current time. Fuel Range :
Displays the
approximate distance the vehicle
can be driven without refueling. The
fuel range estimate is based on an
average of the vehicle’s fuel
economy over recent driving history
and the amount of fuel remaining in
the fuel tank. Fuel range cannot be
reset.
Audio
In the Audio menu, use the
thumbwheel to scroll through
options, browse for music, select
from favorites, or change the audio
source. In the main view, scroll to
change the station or go to the next
or previous track.
Navigation
In the Navigation menu, if there is
no active route, a compass will be
displayed. If there is an active route,
press the thumbwheel to cancel or
resume route guidance, mute or
unmute voice guidance, or access
Recents or Favorites.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Driving and Operating 273
Premium unleaded gasoline
meeting ASTM specification D4814
with a posted octane rating of 93 is
highly recommended for best
performance and fuel economy.
Unleaded gasoline with an octane
rated as low as 87 can be used.
Using unleaded gasoline rated
below 93 octane, however, will lead
to reduced acceleration and fuel
economy. If knocking occurs, use a
gasoline rated at 93 octane as soon
as possible, otherwise, the engine
could be damaged. If heavy
knocking is heard when using
gasoline with a 93 octane rating, the
engine needs service.
Prohibited Fuels
Caution
Do not use fuels with any of the
following conditions; doing so
may damage the vehicle and void
its warranty:(Continued)
Caution (Continued)
.For vehicles that are not
FlexFuel, fuel labeled
greater than 15% ethanol by
volume, such as mid-level
ethanol blends (16–50%
ethanol), E85, or FlexFuel.
. Fuel with any amount of
methanol, methylal,
ferrocene, and aniline.
These fuels can corrode
metal fuel system parts or
damage plastic and rubber
parts.
. Fuel containing metals such
as methylcyclopentadienyl
manganese tricarbonyl
(MMT), which can damage
the emissions control
system and spark plugs.
. Fuel with a posted octane
rating of less than the
recommended fuel. Using
this fuel will lower fuel
economy and performance,
and may decrease the life of
the emissions catalyst.
Fuels in Foreign
Countries
The U.S., Canada, and Mexico post
fuel octane ratings in anti-knock
index (AKI). For fuel not to use in a
foreign country, see Prohibited
Fuels 0273.
Fuel Additives
TOP TIER Detergent Gasoline is
highly recommended for use with
your vehicle. If your country does
not have TOP TIER Detergent
Gasoline, add ACDelco Fuel
System Treatment Plus−Gasoline to
the vehicle’ s gasoline fuel tank at
every oil change or 15,000 km
(9,000 mi), whichever occurs first.
TOP TIER Detergent Gasoline and
ACDelco Fuel System Treatment
Plus−Gasoline will help keep your
vehicle’s engine fuel deposit free
and performing optimally.
E85 or FlexFuel
Vehicles with a yellow fuel sticker
on the fuel door can use either
unleaded gasoline or fuel containing
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
278 Driving and Operating
.Vehicles can tow in D (Drive).
Tow/Haul Mode is recommended
for heavier trailers. See Tow/
Haul Mode 0235. If the
transmission downshifts too
often, a lower gear may be
selected using Manual Mode.
See Manual Mode 0233.
If equipped, the following driver
assistance features should be
turned off when towing a trailer:
. Cruise Control
. Lane Keep Assist (LKA)
. Park Assist
. Reverse Automatic
Braking (RAB)
If equipped, the following driver
assistance features should be
turned to alert or off when towing a
trailer:
. Forward Automatic
Braking (FAB)
. Intelligent Brake Assist (IBA)
. Front Pedestrian Braking (FPB) If equipped with Lane Change Alert
(LCA), the LCA detection zones that
extend back from the side of the
vehicle do not move further back
when a trailer is towed. Use caution
while changing lanes when towing a
trailer.
If equipped with Rear Cross Traffic
Alert (RCTA), use caution while
backing up when towing a trailer, as
the RCTA detection zones that
extend out from the back of the
vehicle do not move further back
when a trailer is towed.
{Warning
To prevent serious injury or death
from carbon monoxide (CO),
when towing a trailer:
. Do not drive with the
liftgate, trunk/hatch,
or rear-most window open.
. Fully open the air outlets on
or under the instrument
panel.
(Continued)
Warning (Continued)
.Adjust the climate control
system to a setting that
brings in only outside air.
See “Climate Control
Systems” in the Index.
For more information about
carbon monoxide, see Engine
Exhaust 0229.
Towing a trailer requires experience.
The combination of the vehicle and
trailer is longer and not as
responsive as the vehicle itself. Get
used to the handling and braking of
the combination by driving on a
level road surface before driving on
public roads.
The trailer structure, the tires, and
the brakes must all be rated to carry
the intended cargo. Inadequate
trailer equipment can cause the
combination to operate in an
unexpected or unsafe manner.
Before driving, inspect all trailer
hitch parts and attachments, safety
chains, electrical connectors, lamps,
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Vehicle Care 365
tire pressure seeTire Pressure
0 369 and
Vehicle Load Limits 0210.
Tire Designations
Tire Size
The examples show a typical
passenger vehicle and light
truck tire size.
Passenger (P-Metric) Tire
(1) Passenger (P-Metric) Tire:
The United States version of a
metric tire sizing system. The
letter P as the first character in
the tire size means a passenger
vehicle tire engineered to
standards set by the U.S. Tire
and Rim Association. (2) Tire Width
:The three-digit
number indicates the tire section
width in millimeters from
sidewall to sidewall.
(3) Aspect Ratio
:A two-digit
number that indicates the tire
height-to-width measurements.
For example, if the tire size
aspect ratio is 75, as shown in
item C of the tire illustration, it
would mean that the tire's
sidewall is 75 percent as high as
it is wide.
(4) Construction Code
:A letter
code is used to indicate the type
of ply construction in the tire.
The letter R means radial ply
construction; the letter D means
diagonal or bias ply
construction; and the letter B
means belted-bias ply
construction.
(5) Rim Diameter
:Diameter of
the wheel in inches. (6) Service Description
:These
characters represent the load
index and speed rating of the
tire. The load index represents
the load carrying capacity a tire
is certified to carry. The speed
rating is the maximum speed a
tire is certified to carry a load.
Light Truck (LT-Metric) Tire
(1) Light Truck (LT-Metric)
Tire
:The United States version
of a metric tire sizing system.
The letters LT as the first two
characters in the tire size mean
a light truck tire engineered to
standards set by the U.S. Tire
and Rim Association.