Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
222 Driving and Operating
Service Mode
This power mode is available for
service and diagnostics, and to
verify the proper operation of the
malfunction indicator lamp as may
be required for emission inspection
purposes. With the vehicle off, and
the brake pedal not applied,
pressing and holding the button for
more than five seconds will place
the vehicle in Service Mode. The
instruments and audio systems will
operate as they do when the ignition
is on, but the vehicle will not be able
to be driven. The engine will not
start in Service Mode. Press the
button again to turn the ignition off.
Starting the Engine
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
Caution
If you add electrical parts or
accessories, you could change
the way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty.
SeeAdd-On Electrical Equipment
0 307.
Move the shift lever to P (Park) or
N (Neutral). To restart the engine
when the vehicle is already moving,
use N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
Starting Procedure
1. For Key Access vehicles, turn the ignition key to START.
When the engine starts, let go
of the key.
For Keyless Access vehicles,
the RKE transmitter must be in
the vehicle. Press ENGINE
START/STOP with the brake
pedal applied. When the
engine begins cranking, let go
of the button.
The idle speed will go down as
the engine gets warm. Do not
race the engine immediately
after starting it. Operate the
engine and transmission gently
to allow the oil to warm up and
lubricate all moving parts.
When the low fuel warning light
is on and the FUEL LEVEL
LOW message is displayed in
the Driver Information Center
(DIC), hold the ignition switch
in the START position to
continue engine cranking.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Driving and Operating 273
Premium unleaded gasoline
meeting ASTM specification D4814
with a posted octane rating of 93 is
highly recommended for best
performance and fuel economy.
Unleaded gasoline with an octane
rated as low as 87 can be used.
Using unleaded gasoline rated
below 93 octane, however, will lead
to reduced acceleration and fuel
economy. If knocking occurs, use a
gasoline rated at 93 octane as soon
as possible, otherwise, the engine
could be damaged. If heavy
knocking is heard when using
gasoline with a 93 octane rating, the
engine needs service.
Prohibited Fuels
Caution
Do not use fuels with any of the
following conditions; doing so
may damage the vehicle and void
its warranty:(Continued)
Caution (Continued)
.For vehicles that are not
FlexFuel, fuel labeled
greater than 15% ethanol by
volume, such as mid-level
ethanol blends (16–50%
ethanol), E85, or FlexFuel.
. Fuel with any amount of
methanol, methylal,
ferrocene, and aniline.
These fuels can corrode
metal fuel system parts or
damage plastic and rubber
parts.
. Fuel containing metals such
as methylcyclopentadienyl
manganese tricarbonyl
(MMT), which can damage
the emissions control
system and spark plugs.
. Fuel with a posted octane
rating of less than the
recommended fuel. Using
this fuel will lower fuel
economy and performance,
and may decrease the life of
the emissions catalyst.
Fuels in Foreign
Countries
The U.S., Canada, and Mexico post
fuel octane ratings in anti-knock
index (AKI). For fuel not to use in a
foreign country, see Prohibited
Fuels 0273.
Fuel Additives
TOP TIER Detergent Gasoline is
highly recommended for use with
your vehicle. If your country does
not have TOP TIER Detergent
Gasoline, add ACDelco Fuel
System Treatment Plus−Gasoline to
the vehicle’ s gasoline fuel tank at
every oil change or 15,000 km
(9,000 mi), whichever occurs first.
TOP TIER Detergent Gasoline and
ACDelco Fuel System Treatment
Plus−Gasoline will help keep your
vehicle’s engine fuel deposit free
and performing optimally.
E85 or FlexFuel
Vehicles with a yellow fuel sticker
on the fuel door can use either
unleaded gasoline or fuel containing
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
280 Driving and Operating
The vehicle can tow in D (Drive).
Shift the transmission to a lower
gear if the transmission shifts too
often under heavy loads and/or hilly
conditions.
When towing at higher altitudes,
engine coolant will boil at a lower
temperature than at lower altitudes.
If the engine is turned off
immediately after towing at high
altitude on steep uphill grades, the
vehicle could show signs similar to
engine overheating. To avoid this,
let the engine run, preferably on
level ground, with the transmission
in P (Park) for a few minutes before
turning the engine off. If the
overheat warning comes on, see
Engine Overheating0332.
Viewing Systems
If equipped, the viewing systems on
the vehicle can improve visibility
while hitching, backing, and driving
with a trailer. See Driver Assistance
Systems 0254.
Parking on Hills
{Warning
To prevent serious injury or death,
always park your vehicle and
trailer on a level surface when
possible.
When parking your vehicle and your
trailer on a hill: 1. Press the brake pedal, but do not shift into P (Park) yet. Turn
the wheels into the curb if
facing downhill or into traffic if
facing uphill.
2. Have someone place chocks under the trailer wheels.
3. When the wheel chocks are in place, gradually release the
brake pedal to allow the chocks
to absorb the load of the trailer.
4. Reapply the brake pedal. Then apply the parking brake and
shift into P (Park).
5. Release the brake pedal.
Leaving After Parking on a Hill
1. Apply and hold the brake pedal.
.Start the engine.
. Shift into a gear.
. Release the parking brake.
2. Let up on the brake pedal.
3. Drive slowly until the trailer is clear of the chocks.
4. Stop and have someone pick up and store the chocks.
Launching and Retrieving
a Boat
Backing the Trailer into the Water
{Warning
.Have all passengers get out
of the vehicle before
backing onto the sloped part
of the ramp. Lower the
driver and passenger side
windows before backing
onto the ramp. This will
(Continued)
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
322 Vehicle Care
1. Remote Negative (–) Location.See Jump Starting - North
America 0396.
2. Positive (+) Terminal (Under Cover). See Jump Starting -
North America 0396.
3. Battery - North America 0338.
4. Engine Compartment Fuse
Block 0352.
5. Engine Oil Dipstick. See “Checking Engine Oil” under
Engine Oil 0322.
6. Engine Cooling Fans (Out of View). See Cooling System
0 328.
7. Engine Oil Fill Cap. See “When
to Add Engine Oil” under
Engine Oil 0322.
8. Coolant Surge Tank and Pressure Cap. See Cooling
System 0328.
9. Engine Air Cleaner/Filter 0327.
10. Brake Fluid Reservoir. See Brake Fluid 0337. 11. Windshield Washer Fluid
Reservoir. See “Adding Washer
Fluid” under Washer Fluid
0 335.
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
Engine Oil
For diesel engine vehicles, see
“Engine Oil” in the Duramax diesel
supplement.
To ensure proper engine
performance and long life, careful
attention must be paid to engine oil.
Following these simple, but
important steps will help protect
your investment:
. Use engine oil approved to the
proper specification and of the
proper viscosity grade. See
“Selecting the Right Engine Oil”
in this section.
. Check the engine oil level
regularly and maintain the
proper oil level. See “Checking
Engine Oil” and“When to Add
Engine Oil” in this section. .
Change the engine oil at the
appropriate time. See Engine Oil
Life System 0324.
. Always dispose of engine oil
properly. See “What to Do with
Used Oil” in this section.
Checking Engine Oil
Check the engine oil level regularly,
every 650 km (400 mi), especially
prior to a long trip. The engine oil
dipstick handle is a loop. See
Engine Compartment Overview
0317 for the location.
{Warning
The engine oil dipstick handle
may be hot; it could burn you.
Use a towel or glove to touch the
dipstick handle.
If a low oil Driver Information Center
(DIC) message displays, check the
oil level.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Vehicle Care 323
Follow these guidelines:
.To get an accurate reading, park
the vehicle on level ground.
Check the engine oil level after
the engine has been off for at
least two hours. Checking the
engine oil level on steep grades
or too soon after engine shutoff
can result in incorrect readings.
Accuracy improves when
checking a cold engine prior to
starting. Remove the dipstick
and check the level.
. If unable to wait two hours, the
engine must be off for at least
15 minutes if the engine is
warm, or at least 30 minutes if
the engine is not warm. Pull out
the dipstick, wipe it with a clean
paper towel or cloth, then push it
back in all the way. Remove it
again, keeping the tip down, and
check the level.When to Add Engine Oil
If the oil is below the cross-hatched
area at the tip of the dipstick and
the engine has been off for at least
15 minutes, add 1 L (1 qt) of the
recommended oil and then recheck
the level. See “Selecting the Right
Engine Oil” later in this section for
an explanation of what kind of oil to
use. For engine oil crankcase
capacity, see Capacities and
Specifications 0432.
Caution
Do not add too much oil. Oil
levels above or below the
acceptable operating range
shown on the dipstick are harmful
to the engine. If the oil level is
(Continued)
Caution (Continued)
above the operating range (i.e.,
the engine has so much oil that
the oil level gets above the
cross-hatched area that shows
the proper operating range), the
engine could be damaged. Drain
the excess oil or limit driving of
the vehicle, and seek a service
professional to remove the
excess oil.
See Engine Compartment Overview
0 317 for the location of the engine
oil fill cap.
Add enough oil to put the level
somewhere in the proper operating
range. Push the dipstick all the way
back in when through.
Selecting the Right Engine Oil
Selecting the right engine oil
depends on both the proper oil
specification and viscosity grade.
See Recommended Fluids and
Lubricants 0427.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Vehicle Care 325
include engine revolutions, engine
temperature, and miles driven.
Based on driving conditions, the
mileage at which an oil change is
indicated can vary considerably. For
the oil life system to work properly,
the system must be reset every time
the oil is changed.
On some vehicles, when the system
has calculated that oil life has been
diminished, a CHANGE ENGINE
OIL SOON message comes on to
indicate that an oil change is
necessary. Change the oil as soon
as possible within the next 1 000 km
(600 mi). It is possible that, if driving
under the best conditions, the oil life
system might indicate that an oil
change is not necessary for up to a
year. The engine oil and filter must
be changed at least once a year
and, at this time, the system must
be reset. For vehicles without the
CHANGE ENGINE OIL SOON
message, an oil change is needed
when the REMAINING OIL LIFE
percentage is near 0%. Your dealer
has trained service people who will
perform this work and reset the
system. It is also important to checkthe oil regularly over the course of
an oil drain interval and keep it at
the proper level.
If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 mi)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.
How to Reset the Engine Oil
Life System
Reset the system whenever the
engine oil is changed so that the
system can calculate the next
engine oil change. Always reset the
engine oil life to 100% after every oil
change. It will not reset itself. To
reset the engine oil life system:
1. Display the oil life percentage on the DIC. See Driver
Information Center (DIC) (Base
Level) 0160 or
Driver Information Center (DIC)
(Midlevel and Uplevel) 0161.
2. Press the thumbwheel on the steering wheel, or the trip
odometer reset stem if the
vehicle does not have DIC controls, for several seconds.
When the confirmation
message displays, select YES.
The oil life will change
to 100%.
The oil life system can also be reset
as follows:
1. Display the oil life percentage on the DIC. See Driver
Information Center (DIC) (Base
Level) 0160 or
Driver Information Center (DIC)
(Midlevel and Uplevel) 0161.
2. Fully press the accelerator pedal slowly three times within
five seconds.
3. If the display changes to 100%, the system is reset.
If the vehicle has a CHANGE
ENGINE OIL SOON message and it
comes back on when the vehicle is
started and/or the oil life percentage
is near 0%, the engine oil life
system has not been reset. Repeat
the procedure.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
326 Vehicle Care
Automatic Transmission
Fluid
When to Check and Change
Automatic Transmission Fluid
It is usually not necessary to check
the transmission fluid level. The only
reason for fluid loss is a
transmission leak or overheated
transmission. This vehicle is not
equipped with a transmission fluid
level dipstick. There is a special
procedure for checking and
changing the transmission fluid in
these vehicles. Because this
procedure is difficult, this should be
done at the dealer. Contact the
dealer for additional information or
the procedure can be found in the
service manual. SeePublication
Ordering Information 0444.
Caution
Use of the incorrect automatic
transmission fluid may damage
the vehicle, and the damage may
(Continued)
Caution (Continued)
not be covered by the vehicle
warranty. Always use the correct
automatic transmission fluid. See
Recommended Fluids and
Lubricants0427.
Change the fluid and filter at the
scheduled maintenance intervals
listed in Maintenance Schedule
0 417. Be sure to use the
transmission fluid listed in
Recommended Fluids and
Lubricants 0427.
Engine Air Filter Life
System
If equipped, this feature provides
the engine air filter ’s remaining life
and best timing for a change. The
timing to change an engine air filter
depends on driving and
environmental conditions.
When to Change the Engine
Air Filter
When the Driver Information Center
(DIC) displays a message to replace
the engine air filter at the next oil
change, follow this timing.
When the DIC displays a message
to replace the engine air filter soon,
replace the engine air filter at the
earliest convenience.
The system must be reset after the
engine air filter is changed.
If the DIC displays a message to
check the engine air filter system,
see your dealer.
How to Reset the Engine Air
Filter Life System
To reset:
1. Place the vehicle in P (Park).
2. Display the Air Filter Life on the DIC. See Driver Information
Center (DIC) (Base Level)
0 160 or
Driver Information Center (DIC)
(Midlevel and Uplevel) 0161.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
330 Vehicle Care
.Helps keep the proper engine
temperature.
Caution
Do not use anything other than a
mix of DEX-COOL coolant that
meets GM Standard
GMW3420 and clean, drinkable
water. Anything else can cause
damage to the engine cooling
system and the vehicle, which
would not be covered by the
vehicle warranty.
Never dispose of engine coolant by
putting it in the trash, or by pouring
it on the ground, or into sewers,
streams, or bodies of water. Have
the coolant changed by an
authorized service center, familiar
with legal requirements regarding
used coolant disposal. This will help
protect the environment and your
health.
Checking Coolant
The coolant surge tank is in the
engine compartment on the driver
side of the vehicle. See Engine
Compartment Overview 0317.
The vehicle must be on a level
surface when checking the coolant
level.
Check to see if coolant is visible in
the coolant surge tank. If the coolant
inside the coolant surge tank is
boiling, wait until it cools down. The
coolant level should be at or above the indicated mark. If it is not, there
may be a leak in the cooling
system.
If coolant is visible but the coolant
level is not at or above the indicated
mark, see the following sections on
how to add coolant to the coolant
surge tank.
Automatic Coolant Service Fill
Instructions (L3B Engine)
See 3.0L Duramax Diesel
supplement for the diesel engine
procedure.
If equipped, this feature assists in
filling and removing air from the
cooling system after service of
components or when coolant is
added after being too low.
To activate the fill and air removal
process:
1. With a cold system, add coolant to the indicated mark
on the surge tank.
2. Replace the cap on the surge tank.