2019 CADILLAC CTS service schedule

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
372 CUSTOMER INFORMATION
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends that
you take an active role in its repair.
If you have a pre-determined repair
facility of choice, take the vehicle
there, or have it towed there. Specify
to the facility that any required
replacement collision parts be original
equipment parts, either new Genuine
GM parts or recycled original GM
parts. Remember, recycled parts will
not be covered by the GM vehicle
warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits, your
insurance company may initially value
the repair using aftermarket parts.
Discuss this with the repair
professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have
the vehicle repaired with Genuine GM
parts, even if your insurance coverage
does not pay the full cost.If another party's insurance company
is paying for the repairs, you are not
obligated to accept a repair valuation
based on that insurance company's
collision policy repair limits, as you
have no contractual limits with that
company. In such cases, you can have
control of the repair and parts choices
as long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system,
body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic operational
information about the vehicle. The
owner’s manual includes the
Maintenance Schedule for all models.Customer literature publications
available for purchase include owner’s
manuals, warranty manuals,
infotainment manuals, and portfolios.
Portfolios include an owner’s manual,
warranty manual, infotainment
manual, if applicable, and zip lock bag
or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm,
Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
CONNECTED SERVICES 387
using the myCadillac mobile app,
or by contacting an OnStar Advisor.
On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map (U.S.
market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Cadillac on social
media.
Features are subject to change. For
myCadillac mobile app information
and compatibility, see my.cadillac.com.
An active OnStar or connected service
plan may be required. A compatible
device, factory-installed remote start,
and power locks are required. Data
rates apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to unlock
the doors or sound the horn and flash
the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on your
route, help locate hotels, or book a
room. These services vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service, which
requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=to
open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other vehicles
press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds: “Call.
Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds: “OK,
calling.”

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
INDEX 395
LocksAutomatic Door . . . . . . . . . . . . . . . . . . . . . 40
Delayed Locking . . . . . . . . . . . . . . . . . . . . 39
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Lockout Protection . . . . . . . . . . . . . . . . . 40
Power Door . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Loss of Control . . . . . . . . . . . . . . . . . . . . . . 181
Low Fuel Warning Light . . . . . . . . . . . 135
Low-Profile Tires . . . . . . . . . . . . . . . . . . . . 302
Lower Anchors and Tethers for Children (LATCH System) . . . . . . . . . 95
Lumbar Adjustment . . . . . . . . . . . . . . . . . 59 Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 59
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . . . . . 351
Maintenance Schedule . . . . . . . . . . . . . 345
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . . . . . 354
Malfunction Indicator Lamp . . . . . . . 129
Manual Mirrors . . . . . . . . . . . . . . . . . . . . . . 46
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . 203
Memory Features . . . . . . . . . . . . . . . . . . . . 12
Memory Seats . . . . . . . . . . . . . . . . . . . . . . . . 61 Messages
Engine Power . . . . . . . . . . . . . . . . . . . . . 144
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Vehicle Speed . . . . . . . . . . . . . . . . . . . . . 145
Mirror Rear Camera . . . . . . . . . . . . . . . . . . . . . . . . 47
Mirrors
Automatic Dimming . . . . . . . . . . . . . . . . 47
Automatic Dimming Rearview . . . . . 47
Convex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Folding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Tilt in Reverse . . . . . . . . . . . . . . . . . . . . . . 47
Mirrors, Interior Rearview . . . . . . . . . . . 47
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Driver Control . . . . . . . . . . . . . . . . . . . . . 209
Monitor System, Tire Pressure . . . . . 309
N
Navigation Connected Services . . . . . . . . . . . . . . . 385
Net, Convenience . . . . . . . . . . . . . . . . . . . 108
New Vehicle Break-In . . . . . . . . . . . . . . . 192
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Off-Road
Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Engine Oil Life System . . . . . . . . . . . 271
Pressure Light . . . . . . . . . . . . . . . . . . . . . 135
Older Children, Restraints . . . . . . . . . . . 88
Online Owner Center . . . . . . . . . . . . . . . 366
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375
OnStar Additional Information . . . . 379
OnStar Emergency . . . . . . . . . . . . . . . . . . 378
OnStar Overview . . . . . . . . . . . . . . . . . . . . 377
OnStar Security . . . . . . . . . . . . . . . . . . . . . 379
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Overheating, Engine . . . . . . . . . . . . . . . . 279
P
Park
Shifting Into . . . . . . . . . . . . . . . . . . . . . . 198
Shifting Out of . . . . . . . . . . . . . . . . . . . . 199
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Parking Brake and P (Park)Mechanism Check . . . . . . . . . . . . . . . 286
Extended . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Over Things That Burn . . . . . . . . . . . 200