Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
SERVICE AND MAINTENANCE 345
Maintenance Schedule
Owner Checks and Services
At Each Fuel Stop
.Check the engine oil level. See
Engine Oil 0268.
Once a Month
. Check the tire inflation pressures.
See Tire Pressure 0307.
. Inspect the tires for wear. See Tire
Inspection 0313.
. Check the windshield washer fluid
level. See Washer Fluid 0280.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the engine
oil life system may not indicate the
need for vehicle service for up to a
year. The engine oil and filter must be
changed at least once a year and the
oil life system must be reset. Your
trained dealer technician can perform
this work. If the engine oil life system is reset accidentally, service the
vehicle within 5 000 km/3,000 mi since
the last service. Reset the oil life
system when the oil is changed. See
Engine Oil Life System
0271.
Air Conditioning Desiccant
(Replace Every Seven Years)
The air conditioning system requires
maintenance every seven years. This
service requires replacement of the
desiccant to help the longevity and
efficient operation of the air
conditioning system. This service can
be complex. See your dealer.
Tire Rotation and Required
Services Every 12 000 km/
7,500 mi
Rotate the tires, if recommended for
the vehicle, and perform the following
services. See Tire Rotation0313.
. Check engine oil level and oil
life percentage. If needed, change
engine oil and filter, and reset oil
life system. See Engine Oil0268
and Engine Oil Life System 0271. .
Check engine coolant level. See
Cooling System 0274.
. Check windshield washer fluid
level. See Washer Fluid 0280.
. Check tire inflation pressures. See
Tire Pressure 0307.
. Inspect tire wear. See Tire
Inspection 0313.
. Visually check for fluid leaks.
. Inspect engine air cleaner filter.
See Engine Air Cleaner/Filter 0272.
. Inspect brake system. See Exterior
Care 0335.
. Visually inspect steering,
suspension, and chassis
components for damage, including
cracks or tears in the rubber boots,
loose or missing parts, or signs of
wear at least once a year. See
Exterior Care 0335.
. Inspect power steering for proper
attachment, connections, binding,
leaks, cracks, chafing, etc.
Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
SERVICE AND MAINTENANCE 347
Maintenance Schedule
Additional Required Services -
Normal12 000 km/7,500 mi
24 000 km/15,000 mi
36 000 km/22,500 mi
48 000 km/30,000 mi
60 000 km/37,500 mi
72 000 km/45,000 mi
84 000 km/52,500 mi
96 000 km/60,000 mi
108 000 km/67,500 mi
120 000 km/75,000 mi
132 000 km/82,500 mi
144 000 km/90,000 mi
156 000 km/97,500 mi
168 000 km/105,000 mi
180 000 km/112,500 mi
192 000 km/120,000 mi
204 000 km/127,500 mi
216 000 km/135,000 mi
228 000 km/142,500 mi
240 000 km/150,000 mi
Rotate tires, if recommended for the vehicle, and
perform Required Services. Check engine oil level
and oil life percentage. Change engine oil and filter,
if needed. (1)@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Replace passenger compartment air filter. (2)@ @@@@@
Inspect evaporative control system. (3)@ @@
Replace engine air cleaner filter. (4)@@@
Replace spark plugs. Inspect spark plug wires. (2.0L
LTG and 3.6L LF3 Turbo Engines)@ @
Replace spark plugs. Inspect spark plug wires. (3.6L
LGX and 6.2L LT4 Engines)@
Change rear axle fluid, if equipped with electronic
limited slip differential. (5)@@@
Change rear axle fluid, without electronic limited slip
differential. (5)@
Change transfer case fluid, if equipped with
AWD. (5)@
Drain and fill engine cooling system. (6)@
Visually inspect accessory drive belts. (7)@
Replace brake fluid. (8)
Replace windshield wiper blades. (9)
@ @ @ @ @ @ @ @ @ @
Replace hood and/or body lift support gas struts.@ @
Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
348 SERVICE AND MAINTENANCE
Footnotes—Maintenance Schedule
Additional Required Services -
Normal
(1) Vehicles with different size front
and rear tires do not have tire
rotation. See Tire Rotation0313.
(2) Or every two years, whichever
comes first. More frequent passenger
compartment air filter replacement
may be needed if driving in areas with
heavy traffic, poor air quality, high
dust levels, or environmental
allergens. Passenger compartment air
filter replacement may also be needed
if there is reduced airf low, window
fogging, or odors. Your GM dealer can
help determine when to replace the
filter. (3)
Visually check all fuel and vapor
lines and hoses for proper attachment,
connection, routing, and condition.
(4) Or every four years, whichever
comes first. If driving in dusty
conditions, inspect the filter at each
oil change or more often as needed.
(5) Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water can
overcome the seals and contaminate
the transfer case fluid. Contaminated
fluid will decrease the life of the
transfer case and/or axles and should
be replaced. (6)
Or every five years, whichever
comes first. See Cooling System0274.
(7) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage; replace,
if needed.
(8) Replace brake fluid every five
years. See Brake Fluid 0282.
(9) Or every 12 months, whichever
comes first. See Wiper Blade
Replacement 0286.
Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
SERVICE AND MAINTENANCE 349
Maintenance Schedule
Additional Required Services -
Severe12 000 km/7,500 mi
24 000 km/15,000 mi
36 000 km/22,500 mi
48 000 km/30,000 mi
60 000 km/37,500 mi
72 000 km/45,000 mi
84 000 km/52,500 mi
96 000 km/60,000 mi
108 000 km/67,500 mi
120 000 km/75,000 mi
132 000 km/82,500 mi
144 000 km/90,000 mi
156 000 km/97,500 mi
168 000 km/105,000 mi
180 000 km/112,500 mi
192 000 km/120,000 mi
204 000 km/127,500 mi
216 000 km/135,000 mi
228 000 km/142,500 mi
240 000 km/150,000 mi
Rotate tires, if recommended for the vehicle, and
perform Required Services. Check engine oil level
and oil life percentage. Change engine oil and filter,
if needed. (1)@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Replace passenger compartment air filter. (2)@ @@@@@
Inspect evaporative control system. (3)@ @@
Replace engine air cleaner filter. (Except 6.2L
V8 Engine) (4)@@@
Replace engine air cleaner filter. (6.2L V8 Engine) (4)@@@@@@
2.0L LTG and 3.6L LF3 Engines: Replace spark plugs.
Inspect spark plug wires.@ @
3.6L LFX Engine Only: Replace spark plugs. Inspect
spark plug wires.@
Change automatic transmission fluid and filter.@@@
Change transfer case fluid, if equipped with
AWD. (5)@@@
Change rear axle fluid, if equipped with limited slip
differential. (5)@@@
Change rear axle fluid, without limited slip
differential. (5)@ @
Change front axle fluid, if equipped with limited slip
differential. (5)@@@
Drain and fill engine cooling system. (6)@
Visually inspect accessory drive belts. (7)@
Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
350 SERVICE AND MAINTENANCE
Maintenance Schedule
Additional Required Services -
Severe12 000 km/7,500 mi
24 000 km/15,000 mi
36 000 km/22,500 mi
48 000 km/30,000 mi
60 000 km/37,500 mi
72 000 km/45,000 mi
84 000 km/52,500 mi
96 000 km/60,000 mi
108 000 km/67,500 mi
120 000 km/75,000 mi
132 000 km/82,500 mi
144 000 km/90,000 mi
156 000 km/97,500 mi
168 000 km/105,000 mi
180 000 km/112,500 mi
192 000 km/120,000 mi
204 000 km/127,500 mi
216 000 km/135,000 mi
228 000 km/142,500 mi
240 000 km/150,000 mi
Replace brake fluid. (8)
Replace windshield wiper blades. (9)
@ @ @ @ @ @ @ @ @ @
Replace hood and/or body lift support gas struts.@ @
Footnotes—Maintenance Schedule
Additional Required Services -
Severe
(1) Vehicles with different size front
and rear tires do not have tire
rotation. See Tire Rotation0313.
(2) Or every two years, whichever
comes first. More frequent passenger
compartment air filter replacement
may be needed if driving in areas with
heavy traffic, poor air quality, high
dust levels, or environmental
allergens. Passenger compartment air
filter replacement may also be needed
if there is reduced airf low, window fogging, or odors. Your GM dealer can
help determine when to replace the
filter.
(3)
Visually check all fuel and vapor
lines and hoses for proper attachment,
connection, routing, and condition.
(4) Or every four years, whichever
comes first. If driving in dusty
conditions, inspect the filter at each
oil change or more often as needed.
(5) Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water can
overcome the seals and contaminate
the transfer case fluid. Contaminated fluid will decrease the life of the
transfer case and/or axles and should
be replaced.
(6)
Or every five years, whichever
comes first. See Cooling System0274.
(7) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage; replace,
if needed.
(8) Replace brake fluid every five
years. See Brake Fluid 0282.
(9) Or every 12 months, whichever
comes first. See Wiper Blade
Replacement 0286.
Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
SERVICE AND MAINTENANCE 357
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of
services performed in the boxes provided. Retain all maintenance receipts.Date Odometer
Reading Serviced By Maintenance Stamp Services Performed
Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
366 CUSTOMER INFORMATION
Cadillac by dialing: 1-800-833-2622.
TTY users in Canada can dial
1-800-263-3830.
Online Owner Center
Online Owner Experience (U.S.)
my.cadillac.com
The Cadillac online owner experience
allows interaction with Cadillac and
keeps important vehicle-specific
information in one place.
Membership Benefits
E:Download owner’s manuals and
view vehicle-specific how-to videos.
G: View maintenance schedules,
alerts, and Vehicle Diagnostic
Information. Schedule service
appointments.
I: View printable dealer-recorded
service records and self-recorded
service records.
D: Select a dealer and view
locations, maps, phone numbers, and
hours.
r: Track your vehicle’s warranty
information.
J: View active recalls or search by
Vehicle Identification Number (VIN).
See Vehicle Identification Number (VIN)
0 358.
H:View GM Card, SiriusXM Satellite
radio (if equipped), and OnStar
account information.
F: Chat with online help
representatives.
See my.cadillac.com to register your
vehicle.
Cadillac Owner Centre (Canada)
www.cadillacowner.ca
Visit the Cadillac Owner Centre:
. Chat live with online help
representatives.
. Locate owner resources such as
lease-end, financing, and warranty
information.
. Retrieve favorite articles, quizzes,
tips, and multimedia galleries
organized into the Featured
Articles and Auto Care Sections.
. Download owner’s manuals. .
Find Cadillac-recommended
maintenance services.
GM Mobility
Reimbursement Program
This program is available to qualified
applicants for cost reimbursement, up
to certain limits, of eligible
aftermarket adaptive equipment
required for the vehicle, such as hand
controls or a wheelchair/scooter lift
for the vehicle.
To learn about the GM Mobility
program, see www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
CUSTOMER INFORMATION 369
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment and
advising the service consultant of
your transportation needs, your dealer
can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service, unless,
of course, the problem is safety
related. If it is, please call your
dealership, let them know this, and
ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are urged
to do so as early in the work day as
possible to allow for same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada), extended
powertrain, and/or hybrid-specific
warranties in both the U.S. and
Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a part
of the New Vehicle Limited Warranty.
A separate booklet entitled“Limited
Warranty and Owner Assistance
Information ”furnished with each new
vehicle provides detailed warranty
coverage information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your dealer
may offer the following transportation
options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable time
and distance parameters of your
dealer's area.
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be supported
by original receipts and within the
maximum amount allowed by GM for
shuttle service. If U.S. customers
arrange their own transportation,
limited reimbursement for reasonable
fuel expenses may be available. Claim
amounts should reflect actual costs
and be supported by original receipts.
See your dealer for information.