8S58012721BA
Radio
Troubleshooting
A station with poor reception is no longer
displayed in the station list once you
switch to a different station.
Store the station as a favorite in advance. Access the fa-
vorite through the favorites list > page 149.
151
— Check for any connection requests on your
Bluetooth device.
— Multiple Bluetooth audio players can be
connected to the MMI, but only one mobile
device can be active.
— Bluetooth protocols AVRCP (1.0/1.3/1.4)
and A2DP are supported.
— Note the volume setting on your Bluetooth
device. Audi recommends setting your mo-
bile device to the maximum volume when
using it as a Bluetooth audio player.
— The supported media functions (such as
shuffle) depend on the Bluetooth device be-
ing used.
— For more information on supported devices,
visit www.audiusa.com/bluetooth or con-
tact an authorized Audi dealer or authorized
Audi Service Facility.
Wi-Fi audio player
Applies to: vehicles with Wi-Fi audio player
Using the Wi-Fi audio player media source on the
MMI, you can connect and operate your Wi-Fi-ca-
pable media player (such as a smartphone) to
wirelessly play music from your media player li-
brary. The media player is connected through the
vehicle's Wi-Fi hotspot. A UPnP Server app or an
integrated UPnP/DLNA server on your media
player is required to access your media player li-
brary.
Requirement: the Wi-Fi function on your media
player must be switched on. The myAudi app or a
UPnP server app must be installed on your media
player. Or: you must be using a media player with
an integrated UPnP/DLNA server.
— Connecting a media player: press the [MEDIA
button. Press the left control button until the
sources overview > page 160 is displayed. Se-
lect and confirm Wi-Fi audio player 7)
=> page 160, fig. 138.
—If necessary, select and confirm Wi-Fi turned
off > Turn on Wi-Fi to activate Wi-Fi in the
MMI. Select Wi-Fi settings, if necessary. Select
the same settings on the wireless media player
that are used for the Wi-Fi hotspot.
156
— Starting the Wi-Fi audio player: start the
myAudi app or a UPnP server app. Or: set me-
dia permissions on your media player.
Operating the media player: the media player is
operated through the MMI.
— Press the left control button repeatedly until
the Folders menu item appears. Select and con-
firm
Folders.
— Playing music from the media player: select
and confirm Media center.
Web radio: see > page 157.
ZA WARNING
— As the driver, do not allow usage of the Wi-
Fi hotspot to distract you from driving, as
this could increase the risk of an accident.
— It is only safe to use tablets, laptops, mobile
devices and other similar devices when the
vehicle is stationary because, like all loose
objects, they could be thrown around the in-
side of the vehicle in a crash and cause seri-
ous injuries. Store these types of devices se-
curely while driving.
— Do not use any Wi-Fi devices within range of
the airbags while driving. Also read the
warnings in the chapter > page 189.
() Note
Always follow the information found in >@ in
General information on page 125.
G) Tips
— The Wi-Fi connection is reconfigured when
inserting or removing the mini SIM card in
the SIM card reader*. There may be a tem-
porary interruption in audio playback, de-
pending on the media player.
— Always read the chapter > page 125, Audi
connect.
— Please note that a Wi-Fi connection does
not automatically make it possible to use
the Internet. For additional information,
see > page 125.
—To avoid interruptions during playback, de-
activate the power saving function on the
media player or connect it to a charger.
8S8012721BA
Media
— The loading times for the audio data depend
on the media player used and the number of
files
that it contains.
—A maximum of 2,000 entries per directory
are displayed in the MMI.
— Songs downloaded for offline use using mu-
sic streaming services are stored on your
mobile device (such as a smartphone) and
may be DRM protected. The Wi-Fi audio
player will not play DRM protected files.
— Contact an authorized Audi dealer or au-
thorized Audi Service Facility for additional
information on the Wi-Fi audio player.
Online media and
Internet radio
Applies to: vehicles with Audi connect
You can playback and operate various online me-
dia services and Internet radio using the MMI.
>» Press the [MEDIA] button. Press the left control
button until the sources overview > page 160,
fig. 138 is displayed.
Applies to: using online media and Internet radio
Requirement:
— The myAudi app must be installed and open on
your mobile device.
— You must be logged in to your myAudi account
in the myAudi app and you must have selected
your vehicle.
— The Wi-Fi function on the mobile device and on
the MMI must be switched on.
— If necessary, check in the connection manager
=> page 172 if the mobile device you connected
is selected under the MMI connect app ().
— The MMI must be connected to the network.
— The symbol for the Online media* source
=> page 160, fig. 138 is shown in the MMI.
Applies to: using online media
Additional requirement:
— A supported online media service must be avail-
able in the country where the vehicle is being
operated.
— You must have an account with a supported on-
line media service.
— Depending on the online media service, you
may need to install and open an app on your
mobile device.
Starting Online media
— Press the [MEDIA] button. Press the left control
button until the sources overview > page 160 is
displayed.
— Select and confirm an online media service.
Starting Internet radio
— Press the [MEDIA] button. Press the left control
button until the sources overview > page 160 is
displayed.
— Select and confirm Internet radio. The Internet
radio browser or the last station that was play-
ing is shown.
— Selecting the station: if necessary, select and
confirm a category in the Internet radio Brows-
er > a station.
Online media and Internet radio:: additional op-
tions
— Press the right control button.
The following options may be available, depend-
ing on the information shown (such as the sta-
tion/track that is currently playing):
— Sound settings: see > page 175.
— Wi-Fi settings: see > page 130, Wi-Fi settings.
— Connection manager: see > page 172.
— Additional options may be available, depending
on the active online media service or Internet
radio.
ZA WARNING
— It is only safe to use tablets, laptops, mobile
devices and other similar devices when the
vehicle is stationary because, like all loose
objects, they could be thrown around the in-
side of the vehicle in a crash and cause seri-
ous injuries. Store these types of devices se-
curely while driving.
— Do not use any Wi-Fi devices within range of
the airbags while driving. Also read the
warnings in the chapter > page 189. >
157
Always follow the information found in >@ in
General information on page 125.
@ Tips
— Depending on the Internet connection and
network traffic, the connection may discon-
nected when online media sources are play-
ing.
— Online media and Internet radio usage de-
pends on the service availability of the third
party provider.
— Audi AG simply makes the access to online
media services possible through the MMI
and does not take any responsibility for the
contents of the online media services.
— Always read the chapter > page 125, Audi
connect.
— Depending on the mobile device being used,
there may be interruptions during media
playback and when using the myAudi app.
To prevent interruptions when using a mo-
bile device, do not lock the screen on your
mobile device and keep the myAudi app in
the foreground.
— Contact an authorized Audi dealer or au-
thorized Audi Service Facility for additional
information about online media.
158
Multimedia connections
USB adapter for Audi music interface or
USB charging port
Depending on the vehicle equipment, you can
connect your mobile devices (such as a smart-
phone or MP3 player) to the Audi music interface
or a USB charging port using a special USB
adapter.
[RAH-9203]
Fig. 135 Audi Genuine Accessories: USB adapter
@ USB adapter for devices with a micro USB con-
nection
@ USB adapter for devices with an Apple Light-
ning connection
@ USB adapter for devices with USB type C con-
nection
@ USB adapter for devices with an Apple Dock
connector
You can purchase the USB adapter from an au-
thorized Audi dealer or at specialty stores.
C) Note
Handle the USB adapter carefully. Do not al-
low it to be pinched.
Media
— Audi recommends setting the volume of a
mobile device connected to the AUX input to
approximately 70% of the maximum vol-
ume.
— Functionality is not guaranteed for mobile
devices that do not conform to the USB 2.0
specification.
— USB hubs are not supported.
— Some versions of the iPod such as the iPod
shuffle cannot be connected to the USB
adapter
for devices with Apple Dock connec-
tor. Connect these devices using a AUX con-
nector cable.
— Video playback through the Audi music in-
terface is only supported if the connected
device is recognized as a USB storage device
(for example a USB stick). Apple devices and
MTP devices (such as smartphones) are not
recognized as USB storage devices.
— iPod or iPhone malfunctions also affect the
operation of the MMI. Reset your iPod or
iPhone if this happens.
— For important information on operating
your iPod or iPhone, refer to the user guide
for the device. Audi recommends updating
the iPod or iPhone software to the latest
version.
— For more information about the Audi music
interface and supported devices, check the
Audi database for mobile devices at www.
audiusa.com/mp3 or contact an authorized
Audi dealer or authorized Audi Service Fa-
cility.
Playing media
Accessing media
You can start and operate various media through
the MMI control panel.
Ue @@ | Jukebox
©— SD card
[RAH-8519]
@—§ Audi music interface
er audio player
y-
Fig. 137 Diagram: possible sources in the Media menu
160
RAH-8520 Bluetooth audio player
= ~ Wi-Fi audio player
Online media
Fig. 138 Diagram: possible sources in the Media menu
Requirement: a media source must contain au-
dio/video* files > page 153.
> Press the [MEDIA] button. Press the left control
button until the sources overview is displayed.
> Select and confirm the desired source. Or: press
the [MEDIA] button repeatedly until the desired
source is selected.
Depending on the vehicle equipment, the follow-
ing sources may be displayed in the Media menu:
Switch to radio: the Radio menu opens
=> page 147.
RD) JUKEDOX® wes: ss sere memes v2 eee 154
@ DVD/CD drive* ................ 153, 154
@ SDeardreader ................ 153
@ Audi music interface* ........... 159
such as iPod, USB stick
©® External audio player........... 159
such as an MP3 player connected to
the AUX input
© Bluetooth audio player* ........ 155
@ Wi-Fi audio player* ............ 156
Online media* and Internet radio* . 157
— Playing audio/video files: select a source in the
Media menu > category (such as artists > al-
bum > track).
— Moving one level up in the folder structure:
press the [BACK] button. Or: select and confirm
Folder up.
>
8S8012721BA
Media
— Selecting the previous or next track/chapter
:
press the On/Off knob on the MMI control
panel briefly to the left Kd or right DDI.
— Fast-forwarding and rewinding audio/video
files: press and hold the On/Off knob on the
MMI control panel to the left Kd or right Pel for
a longer time.
— Pausing or resuming playback: press the
On/Off knob on the MMI control panel briefly.
@) Tips
— You can scroll through long lists quickly by
turning the control knob quickly. The scroll-
ing speed depends on the number of list en-
tries.
— For safety reasons, the video image is only
displayed when the vehicle is stationary. On-
ly the sound from the video plays while driv-
ing.
Various categories for selecting audio/video*
files are available in the media center.
Obs Le
7 Artists
A het T aa
enres
Track
(7) ja RZ
EME}
Videos
Fig. 140 Example: USB stick categories
)) Depending on the DVD, this may not be possible during
playback.
> Press the [MEDIA] button. Press the left control
button until the sources overview is displayed.
Select and confirm the desired source.
@ Active source
The active source is highlighted. The active
source symbol (@) may change depending on the
connected device, the online media service*, or
Internet radio*. The device name may be dis-
played (for example: myPhone). As an example, a
USB stick is shown > fig. 139 connected to the
Audi music interface*.
Depending on the active source, you can select
audio/video files* from the following categories
and add them to the playlist:
@ Favorites
The Favorites category appears if at least one en-
try is stored in the favorites list. See > page 163,
Favorites.
@ Artists
All available artists are displayed. Select and con-
firm an artist, an album and then a track.
@ Albums
All available albums are displayed. Select and
confirm an album and then a track.
© Genres
All available genres are displayed. Select and con-
firm
a genre (such as Pop), an artist, an album
and then a song.
© Tracks
All available tracks are displayed. Select and con-
firm
a track.
@ Folders
The folder structure or track/chapter list is dis-
played. Select a folder, if necessary. Select and
confirm a track.
161
Media
Problem Solution
Audi music interface*: the portable
device is not recognized as a source.
For many cell phones or mobile devices, playback is not possi-
ble when the battery level is too low (less than 5% of its ca-
pacity). The mobile device will only be recognized as a media
source in the MMI after connecting if the battery charge level
is sufficient.
Audi music interface*: malfunctions
during audio playback through an
iPod/iPhone.
The Bluetooth audio player function is switched on. Switch
this function off > page 174 when you are not using the Blue-
tooth audio player.
AUX input: there is static when con-
necting and disconnecting the AUX
connection cable.
When connecting and disconnecting, the External audio play-
er source is already selected. Before connecting or disconnect-
ing the mobile device, either mute the device (see
=> page 175) or switch to a different audio source (for exam-
ple > page 147, Opening the radio).
Bluetooth audio player*/Wi-Fi audio
player*: audio playback interference.
Only one interface should be actively used at a time to ensure
problem-free playback.
Wi-Fi audio player*: audio playback
interference.
Audio playback interference can occur on some cell phones if
the Internet connection in the vehicle was not established
through the SIM card reader* on the MMI control panel and
the mobile data option on the cell phone is switched on. De-
activate the mobile data option on your cell phone.
Jukebox®*: tracks on the imported
playlist are grayed out.
When importing playlists, all of the files themselves must be
imported.
Jukebox*: imported tracks cannot be
played or found.
If you cannot find imported tracks in the media center, they
may not be supported. Only copy supported files > page 166
to the Jukebox.
Wi-Fi audio player*: multiple devices
are connected to the Wi-Fi hotspot. A
media player (such as a smartphone)
appears as the media source and can-
not be changed.
Close the myAudi app on the connected devices (such as
smartphones) that are not being used as the Wi-Fi audio play-
er*. Likewise, close the UPnP server apps or the media permis-
sions on the integrated UPnP/DLNA server. Connect the de-
sired device as a Wi-Fi audio player* > page 156.
Online media*: connection failed be-
tween the MMI and the myAudi app.
To establish a connection to the MMI, the MMI connection
switch must be switched on in the myAudi app status screen.
Bluetooth audio player": interference
with track display and audio playback.
Playback interference can occur when using the Bluetooth au-
dio player if a music player app from a third party provider is
open. Audi recommends using the integrated media player on
your Bluetooth device (such as a smartphone).
Wi-Fi hotspot*: your Wi-Fi device is
disconnected from the Wi-Fi hotspot.
Make sure the network optimization functions are switched
off in the Wi-Fi settings or in the network settings for your
Wi-Fi device. For additional information refer to the user
guide for your Wi-Fi device.
168
System settings
Tool tips
When this function is switched on M, your MMI
shows you tips for input. The frequency of how
often it displays decreases with time. You can
switch off the operating tips at any time.
Speech dialog system
Applies to: vehicles with voice recognition system
Command display: when this function is switch-
ed on, the MMI will show you the possible
commands for voice input in the respective
menu. You can switch the function off at any
time.
Short dialog: when this function is switched on
, a shorter form of the prompts is used. You
can switch the function off at any time.
Speech dialog system volume: you can adjust
the volume of the prompts by turning the control
knob.
Individual speech training (only when the vehi-
cle is stationary): you can adapt the voice recog-
nition system to your voice or pronunciation in or-
der to improve the system's ability to recognize
your speech. Individual speech training is com-
prised of 20 speech entries that consist of com-
mands and sequences of numbers. You can de-
lete the programmed voice training with the Re-
set individual speech training function.
Factory settings
The following functions can be reset to the facto-
ry default settings:
— Sound settings
— Radio
— Media settings
—Jukebox*
— Directory*
— Telephone*
— Bluetooth and Wi-Fi*
— Navigation settings*
— Navigation and online memory*
— Voice recognition system*
— Message settings*
— Apps*
— Tool tips
— Audi connect*
172
You can select the desired functions individually
or all at once with the option Select all entries.
Select and confirm Restore factory settings.
G) Tips
— Make sure that not only the settings were
deleted but also the stored data, if necessa-
ry.
— Please note that the voice recognition sys-
tem* is not available in Cabriolets that do
not have a factory-installed safety belt mi-
crophone.
Connection manager
Introduction
The connection manager provides an overview of
your connected devices and their network status.
> Select: [MENU] button > Settings > left control
button > MMI settings > Connection manager.
> Select and confirm a menu item.
If a mobile device was already connected and you
select and confirm the corresponding menu item,
the
device name and connection status are dis-
played under the menu item.
You can individually Connect (M) or Disconnect
(_) a paired device.
Requirement:
— The vehicle must be stationary and the ignition
must be switched on.
— The Bluetooth settings will open on your mo-
bile device during the connection setup.
— The Bluetooth function and visibility of the MMI
= page 174 and mobile device must be switch-
ed on.
— The mobile device to be connected must not be
connected to any other Bluetooth device.
Primary phone
Applies to: vehicles with telephone
— Connect new device: search for and connect a
cell phone.