2019 AUDI Q7 Service

Telephone

Acceptingorendingacall
Appliesto:vehicleswithtelephone
—Acceptingacall:selectandconfirmAnswer.
—Decliningacall:selectandconfirmDecline.
—Mutinganactivecall:selectandconfirmMute.
—Endinga phonecall/canceldialing:selectand
confirmEndcall.
Callerinformation:thename, phonenumberor
UnknownappearsintheInfotainmentsystem
displaydependingonifthecallerhasbeenstored
inthedirectoryandifthephonenumberhas
beentransmitted.Apicturemayalsobedis-
played,dependingonwhetheryouhaveassigned
apicturetoacontactinyourdirectoryandifit
wastransferredtoyourMMI.Youcanfindoutif
yourmobiledevicesupportsthisfunctionfrom
yourmobiledevicenetworkprovider,yourmobile
deviceowner'smanual,or atwww.audiusa.com/
bluetooth.
@Tips
—Theradioormediaplaybackismutedduring
aphonecall.
—Missedcallsaredisplayedwithasymbolin
thestatuslineoftheInfotainmentsystem
display@)>page163,fig.171.
Duringaphonecall
Appliesto:vehicleswithtelephone
Requirement:
theremustbeacallinprogress.
>
Endcall:youcanendaphonecall.
»Sendtonesequence:youcanentertonese-
quences(DTMF)directlyusingthenumber
spellerandsendtotheotherpersononthe
call.
>Othercalloptions:presstherightcontrolbut-
ton.
Thefollowingoptionsmaybepossibleduringa
calldependingonthemobiledevicebeingused
andthetypeofconnection:
—Answeringanadditionalcall:ifthereisanin-
comingcallwhileanothercallisactive,youcan
selectAnswertoput theexistingcallonhold
andanswertheincomingcall.IfyouselectDe-
cline,theincomingcallwillbedeclined.
184
—Acceptinganincomingcallwhenthereisanac-
tivecallandacallonhold:selectReplace.The
activecallisreplacedwiththeincomingcall.
—Mutingtheincomingcall:selectandconfirm
Mute.
—Additionalcall:select:Findcontact>Calllist/
Directory/Favorites>anentryfromthelist.
Mute:ifyouselectandconfirmthisfunction,the
otherpersononthephonecannothearyou.You
willstillbeabletoheartheotherperson.Toturn
themicrophonebackon,selectandconfirmUn-
mute.
Holdcall/Resumeheldcall:youcanplacetheex-
istingcallonholdandresumeitagain.Toresume
thecall,selectandconfirm thecallyouwould
liketoresume.
Transfercalltomobiledevice*:selectandcon-
firm
Transfercalltomobiledevicetotransfer
theexistingcallfromtheMMItoyourcellphone.
Switchtohands-freemode*:Requirement:you
musthaveaphonecallinprogressonyourcell
phone.SelectandconfirmSwitchtohands-free
modetotransferthecallfromyourcellphone
backtotheMMI.
Swapcall:alternatebetweentwophonecalls
whileoneofthecallsisonhold.SelectingEnd
call willendtheactivephonecall.Aphonecall
onholdcanberesumedusingtherightcontrol
button>Resume.
Connectionmanager:see>page248.
Telephonesettings:see>page190.
G)Tips
—To benotifiedofanincomingcallduringa
phonecall,thecallwaitingfunctioninyour
cellphonemustbeswitchedonwhenusing
theHandsfreeprofile.
—Youcanobtainmoreinformationfromyour
mobiledeviceserviceproviderorfromyour
mobiledeviceuserguide.
—Whenleavingthevehicle,theBluetooth
connectiontothemobiledevicewillauto-
maticallydisconnect.Depending onyour
mobiledevice,phonecallsinprogressmay
beautomaticallyredirectedfromtheMMI>

Telephone

Sent
Displaysallsenttextmessages.
Outbox
Displaysalltextmessagestobesent.
Drafts
Displaysalltextmessagesthathave notyetbeen
sentandstoredtextmessages.
Deleted
Displaysalldeletedtextmessages.
@Tips
—Pleasenotethatyoumayhavetoactivate
thereceivingandsendingoftextmessages
dependingontheSIMcardbeingusedin
yourcellphone(forexample,whenusinga
multi-SIM).Youcanobtainmoreinforma-
tionfromyourmobiledeviceserviceprovid-
erorfromyourmobiledeviceuserguide.
—Formoreinformationonsupportedmobile
devices,visitwww.audiusa.com/bluetooth
orcontactanauthorizedAudidealerorau-
thorizedAudiServiceFacility.
—YouneedamobiledevicewithMessageAc-
cess
Profilethatalsosupportsthesending
functiontobeabletosendtextmessages
throughtheMMI.
Messageoptions
Appliesto:cellphoneswithBluetoothMessageAccessProfile
(MAP)

>Select:|TEL]button>leftcontrolbutton>text
message(myPhone)/textmessage(secondary
phone)*>Inbox/Sent/Outbox>rightcontrol
button.

Thefollowingoptionsmaybeavailabledepend-
ingontheselectedmenu.
Storingatextmessageasatemplate
Tentextmessagetemplatesarestoredinthe
MMI.Youcansaveupto10additionaltemplates
ofyourown.

Notavailableinalllanguages.
186
—Createatextmessage.
—Selectandconfirm Storetemplate.
Resumelasttextmessage
Thelasteditedtextmessagecanberesumed.
Reply*
Areplycanbesentfortheselectedmessagein
the Inbox.
Forward
Theselectedtextmessagecanbeforwardedtoa
differentrecipient.
Sendagain*
Theselectedtextmessagecanberesent.
Deletethistextmessage*
Theselectedtextmessagecanbedeleted.
Readout!)
YoucanhavetheMMIreadanopentextmes-
sage.
Textmessagingsettings*
Todisplaywhenanewtextmessageisreceived,
enabletheTextmessagenotifications.Newtext
messagesareindicatedwithanenvelope&in
theInfotainmentsystemdisplaystatusline.
Connectionmanager
See>page248.
Bluetoothsettings*
See>page250.
Onlinesettings*
See>page250.
Wi-Fisettings
See>page200.
Telephonesettings
See>page190.

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Telephone

@)Tips
MessagesthataredeletedintheMMIarealso
deletedinthemobiledeviceautomatically.
Appliesto:cellphoneswithBluetoothMessageAccessProfile
(MAP)
Dependingonthetypeofmobiledevicebeing
used,youmaybeabletoreceiveandsende-
mailsthroughtheMMI.
Requirement:acellphonemustbeconnectedto
theMMIviaBluetoothMAP(MessageAccessPro-
file)>page178.Youcanfindoutifyourmobile
devicesupportsthisfunctionbycheckingyour
mobiledeviceowner'smanual.

>Select:[MENU]button>Telephone>leftcon-
trolbutton>e-mail(myPhone)/e-mail(secon-
daryphone)*.

Writenewe-mail
SelectandconfirmWritenewe-mail.
—Usingatemplate:selectandconfirmthede-
siredtemplatefromthelist.
—Writingyourowntext”:selectandconfirmDo
not usetemplate.EntertextusingtheMMI
touchcontrolpad”ortheletterspeller.
—Enteroneormorerecipients.
—SelectandconfirmSend.
Inbox
Allreceivede-mailsaredisplayed.
Sent
Allsente-mailsaredisplayed.
Outbox
Alle-mailsthatwillbesentaredisplayed.
Drafts
Allsavede-mailsthathavenotbeensentyetare
displayed.
@®Note
Alwaysfollowtheinformationfoundin>@in
Wi-Fisettingsonpage200.
@Tips
—Formoreinformationonsupportedmobile
devices,visitwww.audiusa.com/bluetooth
orcontactanauthorizedAudidealeror au-
thorizedAudiServiceFacility.
—Toensurethatyoursente-mailsarere-
ceived,connectyourcellphonetotheWi-Fi
hotspot*inthevehicleso thatthee-mail
app onyourcellphonecontinuestohaveIn-
ternetaccess.Ifyouarestill notreceivinge-
mailseventhoughyouhaveasuccessful
connection,thencontactyoure-mailservice
provideroryourcellphoneserviceprovider.
Messageoptions
Appliesto:cellphoneswithBluetoothMessageAccessProfile
(MAP)

>Select:[MENU]button>Telephone>leftcon-
trolbutton>e-mail(myPhone)/e-mail(secon-
daryphone)*>Inbox/Sent/Outbox>right
controlbutton.

Thefollowingoptionsmaybeavailabledepend-
ingontheselectedmenu.
Storeastemplate
Tene-mailtemplatesarestoredintheMMI.You
cansaveupto10additionaltemplatesofyour
own.
—Createane-mail.
—Selectandconfirm Storetemplate.
Resumelasteditede-mail
Thelaste-mailinprogresscanberesumed.
Reply*
Areplycanbesentfortheselectede-mailinthe
Inbox.
Replytoall*
Areplycanbesentfortheselectede-mailinthe
Inboxanditwillbesenttoalloftheenteredre-
cipients.
Forward
Theselectede-mailcanbeforwardedtoadiffer-
entrecipient.>
187

Telephone

Deletethismessage*
Theselectede-mailcan bedeleted.
Readout)
YoucanhavetheMMIreadanopene-mail.
E-mailsettings*
Todisplaywhenanewe-mailisreceived,activate
theE-mailnotifications.Newe-mailsareindicat-
edwithanenvelope&intheInfotainmentsys-
temdisplaystatusline.
Connectionmanager
See>page248.
Bluetoothsettings*
See>page250.
Onlinesettings*
See>page250.
Wi-Fisettings
See>page200.
Telephonesettings
See>page190.
G)Tips
—MessagesthataredeletedintheMMIare
alsoautomaticallydeletedintheconnected
cellphone.
—Youcannotreadanymessageswhiledriv-
ing.
Listeningtovoicemail
Appliesto:vehicleswithtelephone

>Select:[MENU]button>Telephone>leftcon-
trolbutton.SelectandconfirmCalllist/Direc-
tory/Favorites>Voicemail.

—Enteringthevoicemailnumber:enterthede-
sirednumber.SelectandconfirmOK.
—Dialingthe voicemailnumber:selectandcon-
firmVoicemail.

Notavailableinalllanguages.
188
G)Tips
—Thisservicemustbesetupandactivatedin
advancebythecellphoneserviceprovider.
Youcanobtainmoreinformationfromyour
cellphoneserviceprovider.
— Thevoicemailnumberdependsonthecell
phoneserviceprovider.
Directory
Openingthedirectory
Appliesto:vehicleswithtelephone
Afterconnectingthecellphone,thecontactsinit
areautomaticallyimportedintotheMMI.
3Lalas
seeeal
>Muster,Manfred
>Schmidt,Ralf

Fig.183Directory
Requirement:youmusthaveatleastonecontact
storedinyourcellphone.

>Select:[MENU]button>Telephone>leftcon-
trolbutton>Directory.

—Calling acontact:selectandconfirmacontact
fromthedirectory.Thephonenumbersforthe
selectedcontactaredisplayed.Tomakethe
call,selectandconfirmaphonenumber.
—Freetextsearchforacontact:see>page162.
Contactsaredisplayedinalphabeticalorderand
canbesortedbyfirstorlastname>page191,
Sortorder.
ThedirectorycanbeopenedthroughtheTele-
phonemenuaswellasthroughtheNavigation*
menu.
(i)Tips
—Additionalinformationonfreetextsearches
canbefoundunder=page162.

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Telephone

—Checkforapossiblerequesttosynchronize
onyourcellphone.Requeststosynchronize
thedirectorymustbeconfirmedso that
yourcellphonecontactscan beloadedinto
theMMI.
— ThecontactdisplayintheMMIdependson
themobiledevicebeingused.For morein-
formationonsupportedmobiledevices,vis-
itwww.audiusa.com/bluetoothorcontact
anauthorizedAudidealerorauthorizedAu-
diServiceFacility.
—Pleasenotethatonlythedirectoryfromthe
primaryphone*isalwaysdisplayed.
— Thecontactsfromthemobiledevicemay
notbetransferredinalphabeticalorder.If
therearetoomanyentries,contactswith
differentfirstlettersmaybemissinginthe
MMI.
— ThecontactsinthelocalMMImemoryare
alwaysvisibleandcan beaccessedbyother
users.
academemeeliielad
Appliesto:vehicleswithtelephone

>Select:[MENU]button>Telephone>leftcon-
trolbutton>Directory.
>Tolimitthesearch,entertheinitialsofthecon-
tactbeingsearchedwitheachinitialseparated
byaspaceintheinputfield.Enteradditional
lettersifnecessary.
> Select
andconfirmacontactfromthedirectory.
Thephonenumbersfortheselectedcontactare
displayed.
>Tomakethecall,selectandconfirmaphone
number.
@)Tips
—Youcanscrollthroughlonglistsquicklyby
turningthecontrolknobquickly.Thescroll-
ingspeeddependsonthenumberoflisten-
tries.
—Additionalinformationonfreetextsearches
canbefoundunder>page162.

Showingcontactdetails*
Appliesto:vehicleswithtelephone
Youcanshowcontactdetails depending onthe
vehicleequipment.
JohnSmith
"80049841123456
001701239873
aaa)
{[email protected]

Fig.184Illustration:Showingcontactdetails

>Select:[MENU]button>Telephone>leftcon-
trolbutton.
>SelectandconfirmDirectory>acontactfrom
thedirectory.
>Select:rightcontrolbutton>Showcontactde-
tails.
—Calling: selectandconfirmthedesiredtele-
phonenumber.
—Navigating:tostartnavigation,selectandcon-
firmthedesiredaddress.Selectandconfirm
Startrouteguidance.
Presstherightcontrolbuttontoopenadditional
optionsforthecontactdetails.
Adddestination
Tostartnavigation,selectandconfirmthede-
siredaddress.SelectandconfirmStartroute
guidance.
Storeasfavorite
See>page185,Favorites.
Sendtextmessage*
Youcansendatextmessage>page185tothe
selectedcontact.
Deletecontact
Theselectedcontactcan bedeleted.
(i)Tips
—ContactseditedintheMMIdirectorycannot
beautomaticallyupdatedintheconnected
189

Telephone

cellphone.Audirecommendseditingcell
phonecontactsdirectlyinthecellphone.
—OnlythecontactsinthelocalMMImemory
canbeeditedordeleted.
Importingandexportingcontacts
Appliesto:vehicleswithtelephone
ContactsinvCardformat(.vcf)canbeimported
intothedirectoryorexported.
Requirement:anSDcard mustbeinsertedinone
oftheSDcardreaders*>page228oraUSBstor-
agedevicemustbeconnectedtotheAudimusic
interface*>page233ortherequirementsfor
AudiconnectInfotainmentservices*mustbe
met>page193.

MENU >Select:button>Telephone>leftcon-
trolbutton>Directory.
>Select:rightcontrolbutton>Contactsettings.

—Importingcontactsfromastoragedevice:se-
lectandconfirmImportcontacts>SDcard
1/SDcard2orUSBdevice1/USBdevice2>
desiredcontacts>Startimport.
—Exportingcontactstoastoragedevice:select
andconfirmExportcontacts>SDcard1/SD
card2orUSBdevice1/USBdevice2>desired
contacts>Startexport.
—Selectingallcontactsatoncetoimport/
export:selectandconfirmImportcontacts/Ex-
portcontacts>SDcard1/SDcard2orUSBde-
vice1/USBdevice2>All>Startimport/Start
export.
@Tips
—Alwaysreadthechapter>page193,Audi
connect.
—ForadditionalinformationonthemyAudi
account,visitwww.audiusa.com/myaudi.
— Theimportedcontactsarestoredinthelo-
calmemoryofthedirectory.
—Amaximumof1,000contactscanbeim-
ported.Youcancheckthedirectorymemory
capacityatanytime>page191.

1)Dependsontheconnectedcellphone.
190
—Neversaveimportantdataonmemorycards
orUSBstoragedevices.Audiisnotresponsi-
blefordamagedorlostfilesandmedia.
—Contactsthatweredownloadedfromamo-
biledevicecannotbeexported.
—Thereshouldbenootherfilesor folderson
thestoragemediumcontainingthecontacts
tobeimported.
Additionalsettings
Ny)atoadie
Appliesto:vehicleswithtelephone

MENU >Select:button>Telephone>rightcon-
trolbutton>Telephonesettings.

Calloptions*
Callforwarding:youcanswitchtheforwarding
ofincomingcallstoyourvoicemailortoanother
phonenumberonandoff.Youcan checkifthe
functionisactivatedordeactivatedwithCheck
status.
Callwaiting:youare alerted toanincomingcall
duringaphonecallwhenthefunctionisswitched
on[M.Youcancheckifthefunctionisactivated or
deactivatedwithCheckstatus.
Sendowntelephonenumber:sendingyour
phonenumberwithanoutgoingcallcanbeacti-
vatedanddeactivated.WiththeNetwork-de-
pendentsetting,thesettinglistedinthecon-
tractwiththecellphoneserviceproviderisused.
ThesettingsonlyapplytotheTelephonemenuin
theMMI.Pleasenotethatthesettingsonyour
mobiledevicewillapplyafterdisconnectingthe
Bluetoothconnection.Youcancheckifthefunc-
tionisactivatedordeactivatedwithChecksta-
tus.
Ringtoneandvolumesettings”)
UsingtheMutetelephonefunction,youcan
switchtheringtoneplaybackthroughtheMMI
speakeronandoff.Youcanplaytheringtonesus-
ingtheRingtonefunction.Selectandconfirm an
entryfromthelist.FortheRingtonevolume/
Messagevolumesettings,see>page252.The>

Telephone
Certaintelephonefunctionsare|Thetelephonefunctionsdependonthemobiledeviceservicepro-
grayedoutornotavailable.viderandthemobiledeviceyouareusing.Youcanobtainmorein-
formationfromyourcellphoneserviceprovider,inyourcellphone
userguideorinthedatabaseformobiledevicesatwww.audiusa.
com/bluetooth.


Sometelephonefunctionsmay|Oncorporatephones,someBluetoothsettingsmaynot becom-
beswitchedoffornotavailable,_|patibleorthecellphoneBluetoothfunctionmaybedeactivated.
eventhoughthemobiledeviceis_|Youcanobtainmoreinformationfromyoursystemadministrator.
supported.

192

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Audiconnect

Audiconnect
Introduction
Dependingonthecountryandthevehicleequip-
ment,thefollowing functionsmaybeavailable:
—AudiconnectInfotainment
—Audiconnectvehiclecontrol
@)Tips
—AUDIAGprovidesaccesstoservicesfrom
thirdpartyproviders.Permanentavailability
cannotbe guaranteed,becausethatde-
pendsonthethirdpartyprovider.
—YoucanalsofindmoreinformationonAudi
connectonlineatwww.audiusa.com.
Audiconnect
Infotainment
Appliesto:vehicleswithAudiconnectInfotainment
WithAudiconnectInfotainmentservices,online
informationistransmitteddirectlytothevehicle.
AnInternetconnectionisrequiredtouseAudi
connectInfotainment.Dependingonthecountry
andthevehicleequipment,thefollowingoptions
maybeavailable:

Z\WARNING
To reducetheriskofanaccident,onlyuseAu-
diconnectInfotainmentserviceswhenroad
andtrafficconditionspermit.Alwaysreadand
followthenotesin>page153,Trafficsafety
information.
G)Tips
— ThedataconnectionforAudiconnectInfo-
tainmentservicesispre-configuredatthe
factory.Youcanchangethedataconnection
settingsatanytimeifyouneedtochange
theconfiguration>page199.
—UseoftheLTE*mobilenetworkstandardis
notavailableineverycountry.Contactan
authorizedAudidealerorauthorizedAudi
ServiceFacilityoryourcellphoneservice
providerforadditionalinformation.

—AudiconnectInfotainmentservicesareonly
availablewithinthecellphonenetworkcov-
eragefromyourcellphoneserviceprovider.
—Availability,scope,providers,screendisplay,
andcostsofservicesmayvarydependingon
thecountry,model,modelyear,enddevice
andrates.
EmbeddedSIMcard
Appliesto:vehicleswith AudiconnectInfotainmentandan
embeddedSIMcard
ThedataconnectionforAudiconnectInfotain-
mentservicesismadethroughanembeddedSIM
card(eSIMcard)thatisinstalledinthevehicle.
Youcan usetheAudiconnectInfotainmentserv-
icesimmediately.
()Note
—TheconnectioncostsforAudiconnectInfo-
tainmentservicesareincludedintheprice
ofAudiconnectInfotainment.Pleasenote
thatchargesmayapplywhenusingcertain
services.Forexample,thisappliestoInter-
netradio/podcastsorforservicesthatuse
theWi-Fihotspot,suchasonlinemedia
sources.Dependingonthecountry,data
plansmayneedtobepurchasedforthese
services>page201.Foradditionalinfor-
mation,seewww.audiusa.com/myaudi.
—Incertainsituations,theWi-Fihotspotdata
connectionmaybeestablishedasareplace-
mentfortheSIMcardonyourWi-Fidevice.
Thisfeaturedependsontheconfiguration
ofyourWi-Fideviceandoperatingsystem.
Thiscouldresultinfeesdependingonyour
cellphoneserviceprovider,especiallyifyou
areusingthisfeaturewhileabroad.Aflat
ratedataplanisstronglyrecommended.For
moreinformation,contactyourcellphone
serviceproviderorrefertotheowner'sman-
ualforyourWi-Fidevice.
193