2019 AUDI Q7 Service

Audiconnect

DataPrivacy
Appliesto:vehicleswithAudiconnectInfotainment
AUDIAGcollects,uses,storesandsharesyour
personalinformation,suchascontactdata,vehi-
cledata,usagedata,drivingdataandprecisege-
olocation,inordertoprovideyouwiththeprod-
uctsandservicesyouhavepurchasedorrequest-
ed,andforanumberofotherpurposes,forex-
ample,totrackqualityissues,toperformance
andsafety,tomeetourinternalcomplianceorle-
galrequirementsandtomarkettocustomers
andpotentialcustomers.Foramorecomplete
listofthedatawecollect,how weuseitandwith
whomweshareit,pleasevisityourAudination-
al/salesregionwebsiteatwww.audi.com.
Thecollection,useandsharingmayvarydepend-
ingonyourmodelandmodelyear,yoursubscrip-
tionstatus,ortheserviceoffering.Forexample,
collection,useandsharingmayvarybetweenAu-
diconnectservices,ifyouhavedesignatedakey
user,orifyouaredrivingamodelequippedwith
persistentdatalogging.Pleasereviewthecom-
pletePrivacyStatementtounderstandourdata
handlingpracticeswithrespecttoaparticular
service.
Youcanfindadditionalinformationaboutourda-
taprivacypracticesinyourMMIintheoptions
menufortheselectedAudiconnectInfotainment
service.Select:[MENU]button>Audiconnect>
rightcontrolbutton>AboutAudiconnect.


Informationaboutourprivacypracticesincon-
junctionwiththemobileAudiconnectapplica-
tioncan befoundintheApplication’sPrivacy
Statement.
For additionalinformationabouttheprivacy
practicesrelatingtoAudiconnect,myAudi,or
otherwebsites,applicationsoronlineservicesas
wellasyourobligationswithrespecttousing
theseservices,andforadditionalinformationre-
gardingAudiconnecttermsandconditions,
pleasevisityourAudinational/salesregionweb-
siteatwww.audi.com.
202

4M0012721BG
Emergencycall

Emergencycall
Introduction
Appliesto:vehicleswithemergencycallfunction
Dependingonthe countryandthevehicleequip-
ment,thefollowing functionsmaybeavailable.
Withtheemergencycall,youcancallforhelpin
dangeroussituationsasquicklyaspossible.Use
thisfunctionwhenemergencyhelpisneeded
=>page203.
Withonlineroadsideassistance,youcanrequest
assistanceifthereisabreakdownoraminoracci-
dent>page204.
@Tips
— TheservicesareprovidedthroughaSIM
cardinstalledinthevehicle.Thecostofthe
callanddataconnectionsisincludedinthe
priceoftheservices.Servicesareprovided
assumingthatthecellphonenetworkre-
quiredfortheinstalledSIMcardisfunction-
ingandavailable foruse.Theavailableserv-
icessetbyAudiAGareonlyavailablewithin
thecellphonenetworkcoverageareafor
thecellphoneserviceprovider selectedby
AudiAG.
—Youcanfindwhatdatawillbetransferredat
www.audiusa.com.
—Theseservicescannotbedeactivatedusing
thesettingsintheInfotainmentsystem.
Emergencycall
Appliesto:vehicleswithemergencycallfunction
Anemergencycallisacombinationofdatatrans-
missionandaphonecall.Thedatatransmission
fromyourvehicleforwardsimportantinforma-
tion,suchasthevehicleandpositiondata,tothe
emergencycallcenter.
Makinganemergencycall
Appliesto:vehicleswithemergencycallfunction
Theemergencycallcanbemadetwodifferent
ways.

Fig.187Frontheadliner:coverfortheemergencycallbut-
ton
Requirement:theLED@)mustbegreen.
Manualemergencycall
Requirement:theignitionmustbeswitchedon.
>Tapthecover(4)toopenit.
>Pressandholdthe emergencycallbuttonuntil
theLED()blinksgreen.Theemergencycall
willbemade.
>Iftheemergencycallbuttonispressedbymis-
take,thenpressitagainimmediatelyandhold
ituntiltheLEDstaysgreen.Theemergencycall
willbecanceled.
Automaticemergencycall
Thevehicleelectricalsysteminitiatesanauto-
matic emergencycallundercertaincircumstan-
ces,forexampleifanairbagdeploys.TheLEDin
the emergencycallbutton(2)blinksgreen.The
emergencycallwillbe made.Itcannot becan-
celed.
TheLEDindicatesthestatusofthesystemasfol-
lows:
—Green-theemergencycallfunctionisavaila-
ble.
—Red-thereisamalfunctionintheemergency
callfunction.ContactanauthorizedAudidealer
orauthorizedAudiServiceFacility.Anemergen-
cycallcannotbemade.
—Off-theemergencycallfunctionisnotavaila-
ble,perhaps becausenonetworkisavailable.
203
>

Emergencycall

@Tips
Iftheemergencycalliscanceledduetoa
poorconnection,thenthesystemautomati-
cally triestoconnectagain.
Messages
Appliesto:vehicleswithemergencycallfunction
SsEmergencycallfunction:malfunction!Re-
strictedfunctionality.PleasecontactService
Ifthisindicatorlightturnsonandthismessage
appears,the emergencycallfunctionisrestrict-
ed.Forexample,youcannotcalltheemergency
callcenter,butdatamaystill betransmittedun-
dercertaincircumstances.Drivetoanauthorized
AudidealerorauthorizedAudiServiceFacilityim-
mediatelytohavethemalfunctioncorrected.
BSEmergencycallfunction:malfunction!Func-
tionunavailable.PleasecontactService
Ifthisindicatorlightturnsonandthismessage
appears,youcannotmakeanemergencycall.
DrivetoanauthorizedAudidealerorauthorized
AudiServiceFacilityimmediatelytohavethe
malfunctioncorrected.
Onlineroadside
assistance
Appliesto:vehicleswithonlineroadsideassistance
Anonlineroadsideassistancecall)) isacombina-
tionofdatatransmissionandaphonecall.The
data transmissionfromyourvehicleforwardsim-
portantinformationtothe Audiservicecenter,
suchasthevehicleandpositiondata.

))Theavailabilityoftheservicesoffereddependsonthe
countryandmaychangeinthefuture.
204
Callingonlineroadsideassistance
Appliesto:vehicleswithonlineroadsideassistance

RAZ-0443



Fig.188Frontheadliner:onlineroadsideassistancebut-
ton
Callingonlineroadsideassistance
>Pressthebutton@).TheLEDinthebutton
turnsred.Theonlineroadsideassistancecall
willbemade.
>Ifyoupressthebutton@)bymistake,then
pressitagain.Or
>SelectandconfirmCancelorEndcallintheIn-
fotainmentsystem.
Audiincidentassistance
Aminoraccidentmaybedetectedbythevehicle
electricalsystem.Youhavethe optionofselect-
ingbetweenCallonlineroadsideassistanceor
Makeemergencycall.
>Selectoneoftheoptionsandconfirmitby
pressingthecontrolknob.
G)Tips
Iftheroadsideassistancecalliscanceleddue
toapoorconnection,thenthecallmustbe
madeagain.

Navigation

Routelist
Theroutelistcanonlybedisplayedwhenroute
guidanceisactiveandcontainsinformationre-
gardingtheroute,thenamesofthestreetsand
the lengthoftheroutesections.Whentraveling
onhighways,possibleparkinglotsandrestareas
areshown,whichyoucanselectasastopover.
POIsalongtheroute
Requirement:routeguidancemustbeactive.
Searchingforpointsofinterestalongyourcur-
rentrouteForadditionalinformation,see
=>page208.
Additionaloptionsonthemap
Appliesto:vehicleswithnavigationsystem

>Pressthe [NAV/MAP]buttonrepeatedlyuntil
themapisdisplayed>page214,fig.196.
>Presstherightcontrolbutton.

Dependingonthefunctionselected,thefollow-
ingoptionscanalsobeselectedundertheMap
menu:
Cancelrouteguidance:see>page210.
Mapsettings:see>page216.
Routecriteria:see>page214.
Voiceguidance:see>page214.
Navigationsettings:see>page213.
Showalternativeroutes:see>page212.
Parkingalongtheroute”:parkingoptionsnear
thevehiclearedisplayed.
Savecurrentposition:youcansaveyourcurrent
vehiclepositionasafavorite>page213orsave
itasacontactinthedirectory>page213.
Audiconnectatthislocation*:allowsyouto
searchforTravelinformationattheenteredlo-
cation(events,weatheratthedestination,etc.).
Onlinetrafficdata*:youcanswitchtheonline
trafficdataonoroff(M).

2)AUDIAGprovidesaccesstoservicesfromthirdpartypro-
viders.Permanentavailabilitycannotbeguaranteed,be-
causethatdependsonthethirdpartyprovider.
216
Countryinformation:see>page210.
Avoidroute*:whenrouteguidanceisactive,the
calculatedroutewillavoidtheareayouhave
specified(maximum:12mi(20km)),ifpossible.
Thenavigationsystemcalculatesanalternative
route.Theroutetobeavoidedthatyouhaveen-
teredappliesonlytothecurrentrouteandmust
besetagain,ifneeded.Theareasyouhavese-
lectedtoavoidwillappearwithredandwhite
shadingonthemap.
Moveroute*:moveyourfingerovertheMMI
touchcontrolpad*oruse thecontrolknobto ad-
justtherouteonthe overviewmap.
Mapsettings
Appliesto:vehicleswithnavigationsystem

>Pressthe LNAV/MAP]buttonrepeatedlyuntil
themapisdisplayed.
>Select:rightcontrolbutton>Mapsettings.

Dependingontheselectedfunction,thefollow-
ingsettingscanbeselected:
Mapcolors
Day/Night:themapisdisplayedwitha light/
darkbackground.
Automatic:themapdisplayadaptstothelight-
ingconditions(forexample,changingfromDay
toNightwhendrivingthroughatunnel).
Mapdisplay
Standard:see>page214,fig.197.
Satellitemap”):see>page217,fig.198.
Maporientation
Destinationmap:themapindicatesthedestina-
tionandisorientedtothenorth.
2Dheading-upmap/2Dnorth-upmap:thecur-
rentvehiclepositionisdisplayed.Themapisori-
entedinthedirectionoftravelortothenorth.
3Dheading-upmap”:thecurrentvehicleposi-
tionisshownonathree-dimensionalmapandis>

4M0012721BG
Navigation

orientedtothedirectionoftravel.Atascaleof
62mi(100km)andlarger,themaporientation
istothenorth.
Overviewmap:theentireroutefromthevehicle
positiontothedestinationorthenextstopoveris
displayedonthemap.Themapscaledependson
the lengthoftherouteandadaptsautomatically.
Themapisorientedtothenorth.
Routeinformation
Thedisplayofrouteinformation,suchasthecur-
rentstreetbeingdrivenonorpointsofinterest
alongthecurrentroute>page214,fig.196,can
be switchedon/offorcanbeminimizedonthe
displayofupcomingmaneuvers.
Automaticzoom
On:themapscaleisadaptedautomaticallyde-
pendingonthetypeof roadbeingtraveled(ex-
pressway,highway,otherroads)sothatyoual-
wayshaveanoptimaloverviewoftheroadahead.
Thescalewillalsobeautomaticallyadapted
whenthereareupcomingmaneuverstoprovidea
betterdetailedview.
Intersection:whenrouteguidanceisactive,the
maptemporarilyzoomsintoadetailedscale
whenthereareupcomingmaneuverssothatyou
can seethestreetorturnbetter.
Off:themapscaleyouhavechosenismain-
tained.
MMImapcontents
Youcanswitchthedisplayofadditionalinforma-
tiononthemapintheInfotainmentsystemdis-
playonoroff.
Theweatherforecastisdisplayedona3mi(5
km)scaleonthemap.
Instrumentclustermapcontents
Youcanalsosetwhichmapcontentdisplaysin
theinstrumentcluster>page168.

))AUDIAGprovidesaccesstoservicesfromthirdpartypro-
viders.Permanentavailabilitycannotbeguaranteed,be-
causethatdependsonthethirdpartyprovider.
Satellitemap
Appliesto:vehicleswithnavigationsystem andAudiconnect
Infotainment
You candisplaythenavigationmapwithsatel-
liteimages.
SFigueroaSt
Fig.198Example:satellitemap
WWashingtonBlvd
LosAngeles

Requirement:therequirementsforAudiconnect
servicesmustbemet>page193.

>Pressthe [NAV/MAP]buttonrepeatedlyuntil
themapisdisplayed.
>Select:rightcontrolbutton>Mapsettings>
Mapdisplay>Satellitemap).

Themapdisplayisbasedondatareceivedfrom
theInternetintheformofsatelliteimages,
whicharethencombinedwiththeroadwaysfrom
theStandardmapview.Therearetwogigabytes
ofmemoryspaceintheMMImemorythatcanbe
usedtotemporarilystorethemapornavigation
datathatwasreceived.Thisisroughlythe
amountrequiredforthemap/navigationdatafor
a2,485mile(4,000km)route.Aslongasthe
satelliteimagesloadedforrouteguidanceare
stored,youcan usethemwithouthavinganac-
tivedataconnection.
GTips
—Thestoredsatellitemap”datacanbede-
letedinFactorysettings>Navigationand
onlinememory>page248.
~Thesatellitemap!)isupdatedregularly
wheneverthefunctionisopened.Theproc-
essmaytakeseveralseconds.
—Whenthesatellitemapdisplayisswitched
on)withthe3Dpositionmaptype,the
217
>

Navigation

MMIdisplayautomaticallyswitchestothe
2Dmaptypewhendrivingthroughtunnels.
—Also readtheinformationinthechapter
=page193,Audiconnect.
—Foradditionalinformation,visitwww.
audiusa.com.
Mapupdate
Appliesto:vehicleswithnavigationsystem
Therearemultipleoptionsavailableforupdating
yourmapmaterial:
—Mapupdatesthroughthe onlinemapupdate*
>page218.
—ImportmapupdatesfromtheSDcard*toyour
MMI.Youcanfindadditionalinformationon-
lineatwww.audiusa.com/myaudi.
—MapupdateatanauthorizedAudidealeror au-
thorizedAudiServiceFacility.Thiscanresultin
additionalcosts.
Onlinemapupdate
Appliesto:vehicleswithnavigationsystemandAudiconnect
Infotainment
Usingtheonlinemapupdate,youcanupdate
themapmaterialinyournavigationsystemdi-
rectlyfromyourvehicle.
Recommendedregions->Confirmation
[RAH-8624]LOTRolRUTae Neenrteetneas)
Cannelel
BTCCelTe)
Fig.199Example:displayofanewonlinemapupdate
OMGriceetcare)
GecmaeuteCRiees
io
Fy)iecf
ereReteeleERI)
Allregions
Fig.200Example:selectionofacountrypackage
218

Requirement:therequirementsforAudiconnect
Infotainmentservicesmustbemet>page193.
YoumusthaveamyAudiaccountandhaveas-
signedyourvehicletoit.
Usingyourvehicleposition,theMMIidentifies
regionswhichyouarefrequentlyin.Basedon
this,theMMIsuggestsupdatepackagesfor
theseregions,iftheyareavailable.
»Selectandconfirm@Startdownload
=>fig.199ifthemessageforanewmapupdate
appearsintheInfotainmentsystemdisplay.Or:
>Select:[MENU]button>Settings>leftcontrol
button>Systemmaintenance>Systemup-
date>Onlineupdate.


Aselectionwiththeavailableupdatepackages
appearsintheInfotainmentsystemdisplay
>fig.200.
Selectingtheonlinemapupdate
—Selectanupdatepackagefromthelist%)@
>fig.200.
—Confirmyourselectionwiththe[BACK]button
and gobacktotheselection.
—Thenumberandamountofdatafortheselect-
edupdatepackagearenowdisplayedintheIn-
fotainmentsystem.


Startingthedownload
—SelectandconfirmStartdownload.
—ConfirmthesecuritypromptbyselectingStart
downloadagain.
Theupdatepackagesbegintodownloadandthe
statusofthedownloadprogressisshowninthe
Infotainmentsystemdisplay.
Installationofonlinemapupdates
Thedownloadedmapmaterialinstallsafteryou
stopyourvehicle.Thenewupdatepackagesin-
stallonlyafteryouswitchofftheignition.After
restartingtheMMI,theInfotainmentsystemdis-
playindicatesiftheupdatesinstalledsuccessful-
ly.
—ConfirmthesuccessfulupdatewithOK.
Thenewmapmaterialcannowbeusedfornavi-
gation.

Navigation


>Pressthe LNAV/MAP]buttonrepeatedlyuntil
themapisdisplayed.
>Select:leftcontrolbutton>Trafficmessages.

Anoverviewofallthetrafficmessagesisdis-
playedintheInfotainmentsystem.
—Openingadetailedviewoftrafficinformation:
selectandconfirmthetrafficinformationfrom
thelist.
G)Tips
—TMCtrafficreportsarenotavailableinCan-
ada.Formoreinformation,pleasecontact
SiriusCanada.
—Criticaltrafficinformation,suchaswarnings
aboutwrong-waydrivers,isautomatically
displayed.Tohidethetrafficinformation,
pressthe[BACK] buttonorthecontrolknob.
1X1tacoA)
Appliesto:vehicleswithnavigationsystem andbetterroute


ByreceivingtrafficinformationthroughTMC,
yourMMIcalculatesabetterrouteifavailable
andthepossibletimesavedcomparedtothe
currentroute.Youcandecidewhichrouteyou
wouldliketouse.

>Pressthe LNAV/MAP|buttonrepeatedlyuntil
themapisdisplayed.

Requirement:routeguidancemustbeactive.
IfyourMMIhascalculatedabetterroutethan
thecurrentrouteguidance,themessageAbetter
routeisavailable.appearsforseveralseconds
alongwiththetimethatmaybesaved.Abetter
routeisindicatedinthemapviewbythesymbol
"©page214,fig.197.
Amessagewillalsoappearinthetrafficinforma-
tionoverview@)>page219,fig.201.
Applybetterroute
—Presstherightcontrolbutton.

2)AUDIAGprovidesaccesstoservicesfromthirdpartypro-
viders.Permanentavailabilitycannotbeguaranteed,be-
causethatdependsonthethirdpartyprovider.
220
—Selectandconfirmthebetterroute.Or:Select
andconfirmDetails todisplaydetailsaboutthe
betterroute.Youcanzoominoroutonthe
mapusingtheMMItouchcontrolpad.Require-
ment:theremustbemorethanoneoptimized
routecalculated.Pressthecontrolknobto
switchtothenextrouteinthedetailedview.
Closingthedetailedview:pressthe[BACK
button.
—Afteryouhaveselectedabetterroute,the
routewillberecalculated.
OnlinetraTeemulcd)
Appliesto:vehicleswithnavigationsystem andAudiconnect
Infotainment


TheMMIcanreceivereal-timeonlinetrafficin-
formationaboutcongestion,accidents,road
construction,andotherincidents.
Requirement:TherequirementsforAudiconnect
Infotainmentmustbemet>page193.
>Switchingonlinetrafficinformationonand
off:select[NAV/MAP]button>rightcontrol
button>Onlinetrafficdataon()oroff(
>Pressthe [NAV/MAP]buttonrepeatedlyuntil
themapisdisplayed.
>Select:leftcontrolbutton>Trafficmessages.





Theonlinetrafficinformationwillalsobedis-
playedonthesatellitemap)>page217oron
thestandardmap>page214,fig. 196.

If[ONLINE]trafficinformationcannotbere-
ceived,thentrafficinformationwillautomatically
bereceivedthrough[TMC]>page219.
@Tips
—Onlinetrafficinformationisnotavailablein
Canada.
—Alwaysreadthechapter>page193,Audi
connect.
—HavingtheOnlinetrafficdatafunction
switchedonprovidesthemostaccuratere-
portsoftrafficsituationsaswellastraffic
forecasting.Yourvehicletransmitsand

Media

—Thestatusofthedeletingprocessisshownin
theMMI.Jukeboxplaybackstopsduringthede-
letingprocessandstartsagainautomatically
oncethedeletioniscomplete.
@)Note
Donotimportaudio/videofileswhentheen-
gineisturnedoffbecausethiswilldrainthe
vehiclebattery.
@)Tips
—TracksfromaudioCDscannotbeimported
totheJukeboxforlegalreasons.
—Filesthathavealreadybeenimportedare
automaticallyrecognizedandcannotbe
copiedtotheJukeboxagain.
—Itisnotpossible toplay audio/video*files
intheCD/DVD*drivewhileimportingthem.
— TheJukeboxdoesnotprovidean export
functionduetolegalreasons.
—Filesortrackswithoutadditionalstoredin-
formationarelistedasUnknown.Audirec-
ommendsaddingadditionalinformation
(such asID3tags)toaudiofiles.
—ResettheJukeboxtothefactorydefaultset-
tingswhensellingyourvehicle>page248.
Bluetoothaudioplayer
Appliesto:vehicleswithBluetoothaudioplayer
WiththeBluetoothaudioplayer,youcanplay
musicwirelesslyfrom yourBluetooth-capable
device(suchasacellphone)throughtheMMI.
Requirement:thevehiclemustbestationaryand
theignitionmustbe switchedon.TheBluetooth
settingswillopenonyourmobiledeviceduring
theconnectionsetup.TheBluetoothfunctionand
visibilityoftheMMI>page250andmobilede-
vicemustbe switchedon.TheBluetoothaudio
player>page250mustbeswitchedoninthe
MMI.
—ConnectingaBluetoothdevice:pressthe
MEDIA]button.Presstheleftcontrolbutton
untilthesourcesoverviewisdisplayed.Select
andconfirmBluetoothaudioplayer@)
>page235,fig.213.


230
—Ifnecessary,selectandconfirmNotconnected
>ConnectBluetoothaudioplayer.TheBlue-
toothdevicesearchstarts.Followtheinstruc-
tionsintheMMI.
—SelectandconfirmthedesiredBluetoothdevice
fromthelist.TheMMIgeneratesaPINforthe
connection.
—SelectandconfirmYes.
—EnterthePINforconnectingonyourBluetooth
device.Or:ifthePINisalreadydisplayedon
yourBluetoothdevice,confirmitintheBlue-
toothdeviceandintheMMI.Thetimeallowed
forenteringthePINislimitedtoapproximately
30seconds.
Themediaisstartedandoperatedthroughthe
mobiledeviceortheMMI,dependingonthede-
vicebeingused.
(i)Tips
—Checkforanyconnectionrequestsonyour
Bluetoothdevice.
—MultipleBluetoothaudioplayerscan be
connectedtotheMMI,butonlyonemobile
devicecanbeactive.
—BluetoothprotocolsAVRCP(1.0/1.3/1.4)
andA2DParesupported.
—NotethevolumesettingonyourBluetooth
device.Audirecommendssettingyourmo-
biledevicetothemaximumvolumewhen
usingitasaBluetoothaudioplayer.
— Thesupportedmediafunctions(suchas
shuffle)dependontheBluetoothdevicebe-
ingused.
—Formoreinformationonsupporteddevices,
visitwww.audiusa.com/bluetoothorcon-
tactanauthorizedAudidealerorauthorized
AudiServiceFacility.