2019 AUDI Q7 emergency towing

Tableofcontents

Additionalsettings..................238
Supportedmediaandfileformats......241
Troubleshootingwoz:« &seesseorsssee243
Audismartphoneinterface......245
S@tUp=twa¢ 2ean:Haws3 xNewSFXReneG245
Operating).«viewvswinewearsem«>mee¥ o246
TrOUBLESHOOEIAGvcsivessverminoesuenetnrewwven246
SYSTEMSECtINGS:.««casiswes sce247
Settingthedateandtime.............247
MMIsettings...............00eee eee247
Connectionmanager.................248
System:updater+ «areneseeermeseonewes251
Soundsettings.............-.-000005251
NVOLUMESEELINGSwienx sgame< ¢cams5aoe252
RestartingtheMMI..................253
Softwarelicenseinformation..........253
SafetyFIrst).«sscessssic42sree26ower254
Drivingsafety....................254
BaSiCS):5 s4acaa& 2Gaieu©maeF&HaTaEe254
Correctpassengerseatingpositions.....25S
Pedalarea.......00...cee eeeeeeeee 258
SATStYDELS«e652spenssewes« 2eee260
Generalinformation.................260
Whyusesafetybelts?................261
Safetybelts;cows«=sewssyseusayepee263
Beltstemsionens«sciseosa «evasarea 0ncaners& aoan266
Airbagsystem....................268
Importantinformation...............268

Frontairbags
MonitoringtheAdvancedAirbagSystem.280
Sidevairbagssvesssscesosows=oarenes3&ore284
Sidecurtainairbags..............00..287
GCHUESSPSCYois«eves5eenoeeRai290
Importantinformation...............290
Childsafetyseats.............002000296
Securingchildsafetyseats............301
LATCHsystem(loweranchoragesand
tethersforchildren)..............20.304
Additionalinformation...............308
MaintenanceandCare...........309
CheckingandFilling.............309
FUGlisves:2 2wom< 2somesvfwea&5aueoea 2oe309
Reftielingcrosseeccsnesewanesxeawisoneeere310
Catalyticconverter...............0005312
OnBoardDiagnosticSystem(OBD)......312
Enginecompartment..............00%313
Engineoil........2...eeeeeeeee315
CoolingSYStEM. < =seesscteesdeeeeswe319
BrakePluidiic.«+aessovworvaeoucoteooawe320
Electricalsystem.............0..000.321
Bateenysa« 5nasissoSRSA5Am GKBasezc322
Windshieldwashersystem............324
Serviceintervaldisplay...............324
Whe6US «sescseeeeoseeeeseee2a326
WheelsiandTires¢sccusiassccmaueeoanemone© 0326
Tirepressuremonitoringsystem.......343
RUfi=flattIreSs:= =ses= 2caer Careandcleaning................346
Generalinformation.................346
Garwashesis«meusomannamamwwoma2346
Cleaningandcareinformation.........347
Takingyourvehicleoutofservice.......351
DoTtVOUnSeUEwes.5cpesice5save6sore352
Emergencyassistance...........352
Generalinformation..............0..352
Equipmentwiccaocvcccaswo+women% 6wine3wo352
Tiremobilitykit.................000.352
Changing’atire’:=eesx =eensseeeeeee354
Fusesandbulbs..................359
FUSESses¢ »comes 2OSsyFESeyRGEe359
BulbStecaasiz9cowerovsoos6amenwu@eo363
Emergencysituations............364
Genial«sews:ooaconoomcm2 aseamocee 364
Startingbypushingortowing..........364
Startingwithjumpercables...........364
Usingthejumpstartcable............365
Towingwithatowtruck...............366
Raisingthevehicle................0-5368

4M0012721BG
Driving

Start/stopsystem:malfunction!Function
unavailable.PleasecontactService
ThereisamalfunctionintheStart/Stopsystem.
DrivethevehicletoanauthorizedAudidealeror
authorizedServiceFacilityassoonaspossibleto
havethemalfunctioncorrected.
Electromechanical
parkingbrake
nR
& = & a

Fig.84Centerconsole:parkingbrake
Yourvehicleisequippedwithanelectromechani-
calparkingbrake@©fig.84.Theparkingbrake
isdesignedtopreventthevehiclefromrolling
unintentionallyandreplacesthehandbrake.
Setting/manuallyreleasingtheparking
brake
>Pullthe©switchto settheparkingbrake.The
LEDintheswitchturnson.TheZin(USAmod-
els)/[@(Canadamodels)indicatorlightalso
turnsonintheinstrumentclusterdisplay.
>Toreleasetheparkingbrakemanually,press
thebrakeoracceleratorpedalwhiletheigni-
tionisswitchedonandpressthe©)switchat
thesametime.TheLEDinthebuttonandthe
indicatorlightinthedisplayturnoff.
Releasingtheparking brake automatically
Requirement:
thedoorsmustbeclosedandthe
driver'ssafetybeltmustbefastened.
>Tostartdrivingandreleasetheparkingbrake
automatically,presstheacceleratorpedalas
usual.
Inadditiontoreleasingtheparkingbrakeauto-
matically,otherconvenienceandsafetyfunctions

are availablewhenyoustartdriving>page82,
Startingtodrive.
Preventingtheautomaticparkingbrake
release
Thevehiclecouldbeginrollingunintentionally
whentheparkingbrakeisreleasedifthevehicle
isonahillortowingatrailer.
>Topreventtheparkingbrakefromreleasingau-
tomatically,pullandholdthe©)switchand
presstheacceleratorpedal.Theparkingbrake
remainssetandpreventsthevehiclefromroll-
ingbackward.
>Youcanreleasethe©)switchagainonceyou
aresurethatyouaregivingenoughdriving
force tothewheelsbypressingtheaccelerator
pedal.
Emergencybrakingfunction
Youcan usetheemergencybrakingfunctioninan
emergency
situation,orifthestandardbrakes
aremalfunctioningorthepedalisobstructed.
> Pullandholdthe©)switch.
>»Assoonasyoureleasethe©)switchoracceler-
ate,thebrakingstops.
Pullingandholdingthe©)switchwhiledriving
thevehicleactivatestheemergencybrakingfunc-
tion.Thehydraulicbrakesystemwillbrakeall
fourwheels.Thebrakingeffectissimilartoheavy
braking>A\.
Toreducetheriskofactivatingtheemergency
brakingby mistake,awarningtone(buzzer)
soundswhenthe©)switchispulled.Emergency
brakingstopsassoonasthe©)switchisreleased
ortheacceleratorpedalispressed.
Parking
>Pressthebrakepedaltostopthevehicle.
> Pullthe©)switchto settheparkingbrake.
>Selectthe"P"selectorleverposition.
>Turn theengineoff>/\.
>Turnthesteeringwheelwhenparkingonin-
clinesso thatthewheelswillrollintothecurb
ifthevehiclestartsmoving.
81

Driving

>Todothis,pressthereleasebutton@onthe
selectorlever>fig.86.
>Toengagethenearestselectorleverposition,
movetheselectorleverforwardorbackuntil
youfeelthefirstpressurepoint.Theselector
leverwillreturntoitsoriginalposition.
>Toshiftbeyondthenearestselectorleverposi-
tion,movetheselectorleverpastthepressure
pointintothedesiredposition.Theselectorlev-
erwillreturntoitsoriginalposition.
Forexample,youcanskipoverthe"N"positionif
youwouldliketogodirectlyfrom"D"into"R".

Selectorleverlock
Theselectorleverlockreducestheriskofselect-
ingapositionunintentionally,whichcan cause
thevehicletoroll.Whenengagingsomeselector
lever positions,youmustpressthereleasebut-
ton@ontheselectorleverand/orpressthe
brakepedal>fig.86.
Youmustpressthebrakepedaltoengagease-
lectorleverpositionwhentheengineisrunning
andthevehicleisstationary.
Youdonothavetopressthebrakepedalifyou
shiftfromadrivegear("D/S")to reversegear
("R")withinonesecond.Thisallowsyouto“rock”
thevehicletofreeitwhenitisstuck.
P-Park
Thisselectorleverpositionpreventsthevehicle
fromrolling.Onlyshiftintoparkwhenthevehicle
isstationary>A\.Toselectthe"P"selectorlever
position,pressthe"P"button()ontheselector
lever>fig.86.Pappearsnexttotheselectorlev-
er.
Youcanonlyshiftoutofparkwhentheengineis
runningandyouarepressingthebrakepedal.To
releasetheparkinglock,pressthebrakepedal,
pressthereleasebutton(@ontheselector lever,
andselectthedesiredposition>fig.86.
“P"engagesautomaticallyifyouswitchtheen-
gineoffwhiletheselectorleverisin"D","E", "S",
"R",ormanualmode.
Ifyouswitchtheengineoffwhenthe"N"selector
leverpositionisselected,thetransmissionre-
mainsin"N"forapproximately30minutesand
86
then"P"isengaged.Thevehicleisnotsecured
fromrollinginthe"N"selectorleverposition,so
youneedtosettheparkingbrake©)>page81.
Youmustusetheparkinglockemergencyrelease
beforetowingthevehicle>page90.
R-Reverse
Thereversegearisengagedinthisposition.Only
selectreversegearwhenthevehicleisstationary
andtheengineisrunningatidlespeed>A.To
engagethe"R"selectorleverposition,pressthe
brakepedal,pressthereleasebutton(@onthe
selectorlever,andselectthe"R"position
>fig.86.
Atonewillsoundwhenthereversegearisengag-
ed.
N-Neutral(idle)
Thetransmissionisinidleinthisposition.Toen-
gagethe"N"selectorleverposition,pressthere-
leasebutton@ontheselectorleverandshiftin-
tothe"N"position>fig.86.
Ifyouswitchtheengineoffwhenthe"N"selector
leverpositionisselected,thetransmissionre-
mainsin"N"forapproximately30minutesand
then"P"isengaged.
Youcannotselectthe"N"positionwhentheigni-
tionisswitchedoff.Whendrivingthroughanau-
tomaticcarwash,firstselectthe"N"positionand
thenturntheengineoff.
For safetyreasons,thevehiclecannotbelocked
whenthetransmissionisinthe"N"position.
D/S-Drivingforward
Whenthetransmissionisinthe"D/S"position,it
canbeoperatedeitherinthenormal"D"modeor
inthe"S"sportmode.Movetheselectorlever
backtoengagethe"S"sportmode.Youcanonly
selectthe"S"selectorleverpositionwhenthe"D"
or"E"positionisselected.Toselectthe"D"or"E"
positionagainwhen"S"isengaged,movethese-
lectorleverback>A\.Toshiftfrom"N"to"D"
when
travelingatspeedsbelow1mph(2km/h),
pressthebrakepedalandshiftintothe"D"posi-
tion>A.

Driving

Thetransmissiontemperaturehasincreasedsig-
nificantly.Driveverycautiouslyortakeabreak
fromdrivinguntilthetemperaturereturnstothe
normalrangeandtheindicatorlightturnsoff.
fs}Transmission:malfunction!Youcancontin-
uedriving.Seeowner'smanual
Thereisasystemmalfunctioninthetransmis-
sion.Youmaycontinuedriving.Drivetoanau-
thorizedAudidealerorauthorizedAudiService
Facilitysoontohavethemalfunctioncorrected.
fs}Transmission:malfunction!Youcancontin-
uedrivinginDuntilengineisoff
Thereisasystemmalfunctioninthetransmis-
sion.Thetransmissionisswitchingtoemergency
mode.Ifyouturntheengineoff,youwillnotbe
abletoselectanyotherselectorleverpositions
afterstartingtheengineagain.Drivetoanau-
thorizedAudidealerorauthorizedAudiService
Facilityimmediatelytohavethe malfunctioncor-
rected.
is}Transmission:malfunction!Youcancontin-
uedrivingwithlimitedfunction.Pleasecontact
Service
Thereisasystemmalfunctioninthetransmis-
sion.Thetransmissionisswitchingtoemergency
mode.Thismodeonlyshiftsintocertaingearsor
maynolongershiftatall.Theenginemaystall.
DrivetoanauthorizedAudidealerorauthorized
AudiServiceFacilityimmediatelytohavethe
malfunctioncorrected.
fs}Transmission:malfunction!Youcancontin-
uedrivingwithlimitedfunction.Noreverse
gear
Thereisasystemmalfunctioninthetransmis-
sion.Thetransmissionisswitchingtoemergency
mode.Thismodeonlyshiftsintocertaingearsor
maynolongershiftatall.Theenginemaystall.
Youcannotengagethereversegear.Drivetoan
authorizedAudidealerorauthorizedAudiService
Facilityimmediatelytohavethe malfunctioncor-
rected.
fs}Dangerofrollingaway!Pnotpossible.
Pleaseapplyparkingbrake
90
—Theparkinglockwasreleasedusingtheemer-
gencyrelease>page90.Or
—Theparkinglockcannolongerbeengaged.
DrivetoanauthorizedAudidealerorauthor-
izedAudiServiceFacilityimmediatelytohave
themalfunctioncorrected.
Moveselectorlevertoautomaticposition
Thereisamalfunctioninthetiptronicmode.End
tiptronicmodebypushingtheselectorleverto
theleftintothe"D/S"position.
Parkinglockemergencyrelease
@

B4M-0189


®


Fig.89Driver'ssidefootwell:releasingtheparkinglock
usingtheemergencyrelease
Theemergencyreleaseislocatedunderthefloor
matonthedriver'sside.Readandfollowtheim-
portantinstructionsabouttowing>page366.
Releasingthe parkinglockusingthe
emergencyrelease
>Topreventyourvehiclefromrollingaway,set
theparkingbrake©)>page81.
>Prythecoveroffatoneoftheopeningsusing
thescrewdriverfromthevehicletoolkit.
>Insertthe socketwrenchfromthevehicletool
kitintotheopening>fig.89.
»Turn thesocketwrenchclockwise(4)untilit
stopsandpressitdownward()untilitlocksin-
toplace.
>Leavethesocketwrenchinserted.
Resettingtheparkinglock
>Graspthe socketwrenchwithbothhandsand
carefullypullitupwardtoremove.
>Installthecover.

4M0012721BG
Driving

Iftheparkinglockisreleasedwiththeemergen-
cyrelease,thefa}indicatorlightturnsoninthe
instrumentclusterand“N”isengaged.Themes-
sageDangerofrollingaway!Pnotpossible.
Pleaseapplyparkingbrakealsoappears.

ZXWARNING
— Theparkinglockmustonlybereleasedus-
ingtheemergencyreleasebeforetowingthe
vehicle.
—Theparkinglockmayonlybereleasedusing
theemergencyreleaseiftheparkingbrake
isset.Ifitisnotworking,securethevehicle
fromrollingusingthebrake pedalorother
suitablemeans,suchasblockingafrontand
arearwheel.Anunsecuredvehiclemayroll
away,whichincreasestheriskofanacci-
dent.
—Onlyactivatetheemergencyreleasewhile
onalevelsurfaceoraslightslope.
—Toreducetheriskofanaccident,youmust
notdrivewhentheemergencyreleaseisac-

tivated.

91

4M0012721BG
Assistsystems


ZA\WARNING
—Presensefrontcannotovercomethelawsof
physics.Itisasystemdesignedtoassistand
itcannotpreventacollisionineverycircum-
stance.Thedrivermustalwaysintervene.
Thedriverisalwaysresponsibleforbraking
atthecorrecttime.Donotlettheincreased
safetyprovidedtemptyouintotakingrisks.
Thiscouldincreaseyourriskofacollision.
— Thesystemcandeployincorrectlydueto
system-specificlimits.
—Pleasenotethatthesensorsandthecamera
donotalwaysdetectallobjects or lane
markings.This increasestheriskofanacci-
dent.
—Presensefrontdoesnotreacttopeople,an-
imalsor objectsthatarecrossingthevehi-
cle'spathorthataredifficulttodetect>AV
inGeneralinformationonpage102.
—Reflectiveobjectssuchasguardrailsorthe
entrancetoatunnel,heavyrainandicecan
affectthefunction oftheradarsensorsand
thesystem'sabilitytodetectacollisionrisk.

Audipresenserear
Appliesto:vehicleswithAudisideassist
Iftheriskofacollisionwithavehicleaheadisde-
tected,thefollowing functionscanbetriggered:
—Reversibletensioning ofthefront safetybelts
atthecorrespondingspeeds
—Closingthewindowsandsunroof*.
—Inflatingthesidebolsters*intheseat backrest
andseatsurface
—Activatingtheemergencyflashersandmaking
themflashmorequickly))
ThemessageAudipresensewy>page112,
fig.109willwarnyouaboutthedanger.
Audidriveselect*:thefunctionisnotactivede-
pendingonthemodeselected.


()Note
Thesensorscanbedisplacedbyimpactsor
damagetothebumper,wheelhousingand
underbody.Presensefrontcanbeimpairedby
this.HaveanauthorizedAudidealeror au-
thorizedAudiServiceFacilitychecktheirfunc-
tion.
G)Tips
—Youcancancelthebrakingwithincreasing
forcethatisinitiatedbythesystembybrak-
ingyourself,byacceleratingnoticeablyorby
swerving.
—Keepinmindthatpresensefrontcanbrake
unexpectedly.Alwayssecureanycargoor
objects
thatyouaretransportingtoreduce
theriskofdamageorinjury.
—Specificpresensefrontfunctionsswitchoff
whentheESCisrestrictedorswitchedoff
=page147orthehillholdassistisswitch-
edon>page148.
ZA\WARNING
—Toreducetheriskofanaccident,please
notethatthesideassist*radarsensorsdo
notalwaysdetecteveryobject.
—Presensereardoesnotreacttopeople,ani-
malsorobjectsthatarecrossingthevehi-
cle'spathorthataredifficulttodetect.
—Reflectiveobjectssuchasguardrails,heavy
rainandicecanimpairthefunctionofthe
radarsensorsandtheabilitytodetectacol-
lisionrisk.


D_Thisisnotavailableinsomecountries.
@)Note
Theradarsensorscanbedisplacedbyimpacts
ordamagetothebumper,wheelhousingand
underbody.Presenserearcanbeimpairedby
this.HaveanauthorizedAudidealeror au-
thorizedAudiServiceFacilitychecktheirfunc-
tion.
(i)Tips
—Thepresenserearfunctionsswitchoff
whentowingatrailer.
—Thepresenserearfunctionsmayalso
switchoffifthereisamalfunctioninthe
sideassist*system.
113

4M0012721BG
Assistsystems

@)Tips
—Youcancancelthesystembrakinginterven-
tionifyouaccelerateconsiderablyorswerve
away.
— Keepinmindthatpresensecitycanbrake
unexpectedly.Alwayssecureanycargoor
objects
thatyouaretransportingtoreduce
theriskofdamageorinjury.
—Specificpresensecityfunctionsswitchoff
whentheESCislimitedorswitchedoff
=page147orthehilldescentassistis
switchedon>page148.
—Whenthereisamalfunctioninthecamera,
thepresensecityfunctionsalsoswitchoff.
SettingsintheInfotainmentsystem
Appliesto:vehicleswithAudipresense

MENU >SelectintheInfotainmentsystem:but-
ton>Vehicle> leftcontrolbutton>Driveras-
sistance>Audipre sense.

Turnon/offAudipresense-thepresensefunc-
tionscanbe turnedonandoff.
Ifthesystemisswitchedoff,itswitchesonagain
automaticallyoncetheignitionisswitchedon
again.
Prewarning-theearlywarningcan be switched
offorthepresensecity/frontwarningpointcan
beset(Early/Medium/Late).
Setthewarningtimefortheearlywarningto
Earlyatfirst.Ifthiscausesundesiredearlywarn-
ingstoappear,thensetthewarningtimetoMe-
dium. TheLatewarningtimeshouldonlybeset
inspecialcircumstances.
@)Tips
Yoursettings areautomaticallystoredandas-
signedtothevehiclekeybeingused.
Appliesto:vehicleswithAudipresense
Biaudipresense:malfunction!Pleasecontact
Service
Thismessageappearswhenthepresensefunc-
tionisaffected.Forexample,thiscouldbe


causedbyafaultysensor.Drivetoanauthorized
AudidealerorauthorizedAudiServiceFacilityim-
mediatelytohavethemalfunctioncorrected.
Audipresense:currentlylimited.Sensor
viewlimitedduetosurroundings.Seeowner's
manual
Thismessageappearsiftheradarsensorand
cameraviewisobstructed,forexamplebyleaves,
snow,heavysprayordirt.Ifnecessary, cleanthe
sensorsandtheareaaroundthecamera
=page102,fig.96or>page120,fig.116.
Audipresense:currentlylimited.Trailer
towingmode
Forvehicleswithatrailerhitchinstalledatthe
factory,thepresenserearfunctionsswitchoff
whentheelectricalconnectoratthesocketis
pluggedin.Thereisnoguaranteethefunctions
willswitchoffwhenusingaretrofittedtrailer
hitch.
Audipresense:currentlyrestricted
ThismessageappearsiftheESCisrestrictedor
switchedoff,forexample.
Audipresense:currentlylimited.Seeown-
er'smanual
Thismessageappearswhenthereisatemporary
failureinasubsystem,suchastheESC.Ifthis
messageappearsrepeatedly,drivetoanauthor-
izedAudidealerorauthorizedAudiServiceFacili-
tytohave themalfunctioncorrected.
Audipresense:emergencybrakingsystem
off
Thismessageappearsifthepresensefunctions
areswitchedoffthroughtheInfotainmentsys-
temorifthesystemisnotready.
Audiactivelaneassist
Appliesto:vehicleswithAudiactivelaneassist
Activelaneassist(lanedeparturewarning)de-
tectslane markerlineswithinthelimitsofthe
systemusingacamerainthewindshield.Ifyou
areapproachingadetectedlanemarkerlineand
itappearslikelythatyouwillleavethelane,the
115
>

Emergencyassistance

Inflatingatire
>Movetheswitch(8)>fig.274onthecompres-
sorintopositionI.
>Inflatethetiretobetween29psi(200kPA)
and36psi(250kPA)andreadthepressureon
thegauge.
>Ifthistirepressureisnotreached,removethe
fillerhose.Driveslowlyapproximately33feet
(10m)forwardorinreversesothatthesealant
canbedistributedinthetire.Inflatethetire
again>A\.
Z\WARNING
—Readandfollowthemanufacturer'ssafety
precautionsonthecompressorandinthein-
structionsonthebottleofsealant.
—Ifatirepressureof29psi(200kPA)cannot
reachedafterinflatingfor6minutes,then
thetireistooseverelydamaged.Donotcon-
tinuedriving.
—Ifthetirecannotberepairedwiththetire
sealant,seeanauthorizedAudidealerorau-
thorizedAudiServiceFacilityforassistance.
G)Tips
Donotoperatethecompressorformorethan
sixminutescontinuously,oritcanoverheat.
Oncethecompressorhascooled,youcancon-
tinuetouseit.
Completing
>Affixthestickerthatsays"max.50mph(max.
80km/h)"thatisprovidedwiththetiremobili-
tykitwithinthedriver'sfieldofvision.
>Stopthevehicleafterdrivingforabout10mi-
nutesandcheckthetirepressure.
>
Ifthetirepressureislowerthan19psi(130
kPA),thenthetireistooseverelydamaged.Do
notcontinuedriving.


ZA\WARNING
Payattentiontothefollowingafterrepairing
thetire:
—Donotdrivefasterthan50mph(80km/h).
—Avoidhardacceleration,heavybraking,and
fastcornering.

354

— Thevehiclemaybecomemoredifficultto
control.
—Ifthetireistooseverelydamaged,seean
authorizedAudidealerorauthorizedAudi
ServiceFacilityforassistance.

@)Forthesakeoftheenvironment
Youcangivetheusedtiresealantbottletoan
authorizedAudidealerorauthorizedAudi
ServiceFacilityfor disposal.
G)Tips
Remembertoobtainanewbottleofsealant
fromanauthorizedAudidealerorauthorized
AudiServiceFacilityafterrepairingatire.
Changingatire
Youmustcompletethepreparationbefore
changingatire.
>Readandfollowtheimportantsafetyprecau-
tions>page352.
>Set theparkingbrake.
>Selectthe"P"selectorleverposition.
>Whentowingatrailer:disconnectthetrailer
fromyourvehicle.
>Layout thevehicletoolkit>page352andthe
sparetire.
>Switchonwheelchangemode*intheInfotain-
mentsystem:[MENU]button>Vehicle> left
controlbutton>Service&checks>Airsuspen-
sion:wheelchange.
>Switchtheignitionoff.


Thevehiclejackmode*switchesoffautomatically
atspeedsabove6mph(10km/h).

ZA\WARNING
Whenusingthevehiclejack*onaroadwitha
steephillorwhenoffroad,youmusttakeex-
tra
precautionstopreventthevehiclefrom
rolling.Usesuitableobjectstoblockthefront
andbackofthewheelthatisdiagonalfrom
thewheelwiththeflattire.>