2019 AUDI Q7 emergency towing

Emergencysituations

Emergencysituations
General
Thischapterisintendedfortrainedemergency
crewsandworkingpersonnelwhohavethenec-
essarytoolsandequipmenttoperformthese
operations.
Startingbypushingor
towing
@)Note
Vehicleswithanautomatictransmission
cannotbestartedbypushingortowing.
Startingwithjumper
cables
Ifnecessary,theenginecanbestartedbycon-
nectingittothebatteryofanothervehicle.
Iftheengineshouldfailtostartbecauseofadis-
chargedorweakbattery,thebatterycanbecon-
nectedtothebatteryofanothervehicle,usinga
pairofjumpercablestostarttheengine.
Jumpercables
Useonlyjumpercablesofsufficientlylargecross
sectiontocarrythestartercurrentsafely.Refer
tothemanufacturer'sspecifications.
Useonlyjumpercableswithinsulatedterminal
clampswhicharedistinctlymarked:
plus(+)cableinmostcasescoloredred
minus(-)cableinmostcasescoloredblack.


creasestheriskofanexplosionandchemi-
calburns.Afterjumpstartingthevehicle,
drivetoanauthorizedAudidealerorauthor-
izedAudiServiceFacilityimmediatelyto
havethevehiclebatterychecked.
—Donotallowbatteryacidtocontacteyesor
skin.Flushanycontactedareawithwater
immediately.
—Improperuseofaboosterbatterytostarta
vehiclemaycause anexplosion.
—Vehiclebatteriesgenerateexplosivegases.
Keepsparks,flameandlightedcigarettes
awayfrombatteries.
—Donottrytojumpstartanyvehiclewitha
lowacidlevelinthebattery.
— Thevoltageoftheboosterbatterymustalso
havea12-Voltrating.Thecapacity(Ah)of
the boosterbatteryshouldnotbelower
thanthatofthedischargedbattery.Useof
batteriesofdifferentvoltageorsubstantial-
lydifferent“Ah”ratingmaycause anexplo-
sionandpersonalinjury.
—Neverchargeafrozenbattery.Gastrapped
intheicemaycause anexplosion.
—Neverchargeoruseabatterythathasbeen
frozen.Thebatterycasemayhave beweak-
ened.
—Useofbatteriesofdifferentvoltageorsub-
stantiallydifferentcapacity(Ah)ratingmay
causeanexplosionandinjury.Thecapacity
(Ah)oftheboosterbatteryshouldnot be
lowerthanthatofthedischargedbattery.
—Beforeyoucheckanythingintheengine
compartment,alwaysreadandheedall
WARNINGS&page313.


Z\WARNING
Batteriescontainelectricity,acid,andgas.
Anyofthese cancauseveryseriousorfatalin-
jury.Followtheinstructionsbelowforsafe
handlingofyourvehicle’sbattery.
—Alwaysshieldyoureyesandavoidleaning
overthebatterywheneverpossible.
—Adeadbatterycanfreezeattemperatures
around
32°F(0°C).Ifthevehiclebatteryis
frozen,youmustthawitbeforeconnecting
thejumpstartcables.Ifyoudonot,thisin-

364
C)Note
—Applyingahighervoltageboosterbattery
willcauseexpensivedamagetosensitive
electroniccomponents,suchascontrol
units,relays,radio,etc.
—Theremustbe noelectricalcontactbetween
thevehiclesasotherwisecurrentcouldal-
readystarttoflowassoonasthepositive
(+)terminalsareconnected.

Emergencysituations


—Jumpercables mustbelongenoughsothat
thevehiclesdonottouch.
—Whenconnectingjumpercables,makesure
thattheycannotgetcaughtinanymoving
partsintheenginecompartment.
—Donotbendoverthebatteries-dangerof
chemicalburns!
—Thebatterycelllockingscrewsmustbe
tightenedsecurely.
—Beforeyoucheckanythingintheengine
compartment,alwaysreadandheedall
WARNINGS>page313.
@Note
Improperhook-upofjumpercablescanruin
thegenerator.
—AlwaysconnectPOSITIVE(+)toPOSITIVE
(+),andNEGATIVE(-)toNEGATIVE(-)
groundpostofthebatterymanagercontrol
unit.
—Checkthatallscrewplugsonthebattery
cellsarescrewedinfirmly.Ifnot,tighten
plugspriortoconnectingclamponnegative
batteryterminal.
—Pleasenotethattheprocedureforconnect-
ingajumpercableasdescribedaboveap-
pliesspecificallytothecaseofyourvehicle
beingjumpstarted.Whenyouaregivinga
jumpstarttoanothervehicle,donotcon-
nect
thenegative(-)cabletothenegative
(-)terminalonthedischargedbattery@)
>fig.288.Instead,securelyconnectthe
negative(-)cabletoeitherasolidmetal
componentthatisfirmlyboltedtotheen-
gineblockortotheengineblockitself.If
thebatterythatisbeingchargeddoesnot
vent
totheoutside,escapingbatterygas
couldigniteandexplode!


Towingwithatowtruck
YourAudirequires specialhandlingfortowing.
Thefollowinginformationistobeusedbycom-
mercialtowtruckoperatorswhoknowhowtoop-
eratetheirequipmentsafely.
366
—NevertowyourAudi,towingwillcausedam-
agetotheengineandtransmission.
—Neverwrapthesafetychainsorwinchcables
aroundthebrakelines.
—Topreventunnecessarydamage,yourAudi
mustbetransportedwithaflatbedtruck.
—Toloadthevehicleontotheflatbed,use the
towingloopfoundinthevehicletoolsandat-
tachtothefrontorrearanchorage>page366
and>page367.

Z\WARNING
Avehiclebeingtowedisnotsafeforpassen-
gers.Neverallowanyonetorideinavehicle
beingtowed,foranyreason.
Fronttowingloop
Onlyinstallthefronttowingloopwhenitis
needed.


B4M-0196


B4M-0197


Fig.290Frontbumper(trim):installingthetowingloop
Thethreadedopeningforthetowingloopislo-
catedontherightsideofthefrontbumper.
>Removethetowingloopfromthevehicletool
kit>page352.

4M0012721BG

Emergencysituations

>Pressthecapinwardwithbrief,strong pressure
>fig.289.Thecapwillloosenfromthe
bumper.
> Or:pullsharplyonthetriminthedirectionof
thearrowtoremove>fig.290.
>Tightenthetowingloopinthethreadedopen-
inguntilitstopsandthentightenitwitha
wheelwrench.
> Afterusing,placethetowingloopbackinthe
vehicletoolkit.

ZAWARNING
Ifthetowingloopisnot tighteneduntilit
stopswheninstalling,thethreadsmaybe
pulledoutwhentowingthevehicleandresult
inanaccident.

@)Note
Thetrimisattachedtothebumperwithsev-
eralhooks.Toreducetheriskofdamage,do
notuseanyforcewhenremovingandinstal-
ling.
Reartowingloop
2
is gz
==oa

Fig.291Rearbumper:installingthetowingloop
Vehicleswithatowingloop
Onvehicleswithoutafactory-installedtrailer
hitch*,thetowingloopthreadsarelocatedon
therightrear sideofthebumper.
>Removethetowingloopfromthevehicletool
kit>page352.
>Pressthecapinwardwithbrief,strong pressure
>fig.291.Thecapwillloosenfromthebump-
er.
>Tightenthetowingloopinthethreadedopen-
inguntilitstopsandthentightenitwitha
wheelwrench.
>Afterusing,placethetowingloopbackinthe
vehicletoolkit.
Vehicleswithatrailerhitch*
>Attachthetowbarorthetowingcabletothe
trailerhitch.
Vehicleswithafactory-installedtrailerhitch*are
notequippedwithtowingloopthreadsatthe
rear.

ZAWARNING
Ifthetowingloopisnottighteneduntilit
stopswheninstalling,thethreadsmaybe
pulledoutwhentowingthevehicleandresult
inanaccident.

Z\WARNING
Appliesto:vehicleswithtrailerhitch
—Onlyuseaspecialtowingbartoprevent
damagingtheballhitch.Thesetowingbars
havebeenspeciallydesignedfortrailertow-
inghitches.
—Onlyusespecialtowingcables.
CelleAMRe-Miciaeltemaata4


B4M-0244


Fig.292Vehicleonflatbedtruck
Fronthookup
>Alignthevehiclewiththecenterlineofthecar
carrierramp.
>Attachthewinchhooktothefronttowlineeye
previouslyinstalled.>
367

4M0012721BG
Emergencysituations

—Toavoiddamagetotheunderbodyor
chassisframe,arubberpadmustbein-
sertedbetweenthefloorjackandthelift
points.
—Beforedrivingoveraworkshophoist,
checkthatthevehicleweightdoesnot
exceedthepermissibleliftingcapacity of
thehoist.
—Beforedrivingoveraworkshophoist,en-
surethatthereissufficientclearancebe-
tweenthehoistandlowpartsoftheve-
hicle.
Vehicletransport
Appliesto:vehicleswithairsuspension
Thissectioncontainsinformationyoushould
knowabouttransportingyourvehicle.
@)Note
Whentransportingthevehicleonacarcarri-
er,train,ship,orbyothermeans,onlysecure
thevehicleattheoutercircumferenceofthe
tires(thetreadsurface).Securingthevehicle
attheaxlecomponents,suspensionstruts,or
towingeyesisnotpermittedbecausethe
pressureintheairsuspensionstrutscan
changeduringtransport.Thevehiclemight
notbesecuredsufficientlyifthishappens.
369