2019 AUDI Q3 Owners Manual

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Media



Audio files Video files
Character-| up to maximum 320 kbit/s and |48kHzsampling| up to maximum 10 Mbit/s and
istics 48 kHz sampling frequencies frequency 1920x1080 px at maximum 30 fps
Number | USB mass storage device and memory cards: max. 50,000 files per medium; max. 1,000
of files files per playlist/folder

G) Tips
— The media drives do not support the Win-
dows Media Audio 9 Voice format.
— For compressing MP3 files, AUDI AG recom-
mends a bit rate of at least 160 kbit/s. The
display showing the remaining play time
may differ for audio files with variable bit
rate.
not always display, depending on the sys-
tem language.
— The manufacturer of the storage device can
provide information about its “USB Device
Subclass”.
— Some MTP player functions are not support-
ed, such as rating music tracks and video
playback.
— Special characters (such as those in ID3 tag
information) may display differently or may
Troubleshooting
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.

Problem Solution

Audi music interface/Bluetooth
audio player: the mobile device is
not supported.
Read the instructions in the chapter > page 184, Multimedia
connections/=> page 182, Bluetooth audio player. You can learn
about supported mobile devices in the Audi database for mobile
devices at www.audiusa.com/bluetooth.

Audi music interface: The portable
device is not recognized as a
source.
For many mobile phones or mobile devices, playback is not possi-
ble when the battery level is too low (less than 5% charge level).
The mobile device will only be recognized as a media source in
the MMI after connecting if the battery charge level is sufficient.

Audi music interface: Problems
with playback from iPod/iPhone.
The Bluetooth audio player function is switched on. Switch this
function off > page 196 when you are not using the Bluetooth
audio player.

Audi music interface: Audio play-
back using the connected mobile
device is not possible.
Make sure the USB mode M7P is selected in the settings on your
mobile device.

Bluetooth audio player: interfer-
ence with track display and audio
playback.
Playback interference can occur when using the Bluetooth audio
player if a music player app from a third party provider is open.
AUDI AG recommends using the integrated media player on your
Bluetooth device (such as a smartphone).

Online media: connection failed
between the MMI and the myAudi
app.

To establish a connection to the MMI, the MMI connection switch
must be switched on in the myAudi app status screen.

191

Media
Online media: no playback of on- | Check if a suitable data plan has been purchased.
line media.
Wi-Fi hotspot: your Wi-Fi device is | Make sure the network optimization functions are switched off in
disconnected from the Wi-Fi hot- | the Wi-Fi settings or in the network settings for your Wi-Fi de-
spot. vice. For additional information, refer to the user guide for your
Wi-Fi device.



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Audi smartphone interface

Audi smartphone
interface
Setup
Applies to: vehicles with Audi smartphone interface
You can connect your smartphone to the MMI
with a cable or wirelessly* using the Audi smart-
phone interface. Certain content on your smart-
phone is adapted in the MMI while driving and
can be operated through the MMI.
Requirement
The vehicle must be stationary and the ignition
must be switched on.
iPhone generation 5 or higher with Lightning
connector and iOS 7.1.2 operating system or
higher, or
A smartphone with the Android Auto app and An-
droid 5.0 Lollipop operating system or higher is
required.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Audi smart-
phone interface > New connection.
> Connect your smartphone to the Audi music in-
terface > page 184 using a USB adapter
=> page 184, fig. 134, or
> To connect your iPhone wireless*, switch on the
Bluetooth function and Wi-Fi on your iPhone.
Open the CarPlay settings in your iPhone. In the
MMI, press on your smartphone in the list of
displayed devices.
> To update the list, press O.
> Follow the system instructions.
>» Pay attention to any additional system prompts
on your smartphone, if applicable.
Applies to: MMI: If you declined use of Apple Car-
Play or Android Auto the first time you connected
your smartphone, then select on the home
screen: SETTINGS > Connected devices > Audi
smartphone interface > a smartphone.
> Follow the system instructions.


mobile devices while driving, because this in-
creases the risk of an accident.


ZA\ WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-

sponsibility for safety in traffic. Never operate

() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 154.
G) Tips
— The functions that can be used depend on
the following factors, among others:
—The brand of your smartphone
—The version of the operating system in
your smartphone
— The software version of the app used
— The USB adapter cable and correct connec-
tion
— Your cell phone service provider
— The customized settings on your smart-
phone
— One of the factors above or a combination
of any of them could cause your smart-
phone to be incompatible with the Audi
smartphone interface. Compatibility cannot
be guaranteed for all types of smartphones.
For more information and assistance, refer
to the user guide and the manufacturer of
your smartphone.
— Please note that you can only connect your
smartphone via the front Audi music inter-
face in order to use the Audi smartphone in-
terface.
— Wireless CarPlay* is not available in all
countries.
— Wireless CarPlay* is only available if your ve-
hicle is registered through a certain option
in the mobile phone network > page 155,
Embedded SIM card. Make sure the function
= page 150, Turn on car phone or data
module is switched on. Make sure an eSIM
is installed and active or a personal SIM card
is in the SIM card reader.
— If the connected smartphone has voice con-
trol, you can operate your smartphone using
the external voice recognition system
=> page 25.
193

Audi smartphone interface

— The menu language shown in the MMI is
based on the settings in your smartphone.
— Some MMI functions are not available when
there is an active Audi smartphone interface
connection.
— You cannot connect any mobile devices via
Bluetooth when an Apple CarPlay connec-
tion is active.
Troubleshooting
Applies to: vehicles with Audi smartphone interface
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
— Usage of the Audi smartphone interface de-
pends on the availability of services through
third party providers.
— AUDI AG merely provides access to third
party services through the MMI and does
not assume any responsibility for the con-
tent of these services.

Problem Solution

Audi smartphone Check the battery charge level on your smartphone.
interface cannot be | Check the USB cable and use a different one if necessary.
opened.
cle is being operated.
Check if Android Auto or Apple CarPlay is available in the country where the vehi-

Android Auto: Check if the Android Auto app is installed on your smartphone.

Connecting the Make sure that you are using the correct USB adapter and check if the USB
smartphone to the | adapter is connected correctly to your smartphone and the Audi music interface
MMI failed. => page 184.

Apple CarPlay: Check if Apple CarPlay is activated on your smartphone.

cles.
Android Auto: Check in the Android Auto app if Android Auto permits new vehi-

Wireless connection: open the settings for Bluetooth and CarPlay on your
smartphone. Remove your vehicle. Open the connection manager in the MMI
= page 196. Delete your smartphone in the Telephone 1 and Audi smartphone
interface submenus. Repeat the connection process. Restart the MMI
= page 18. Restart your smartphone.

The smartphone is | Make sure that you are using the correct USB adapter and check if the USB
not automatically
detected. => page 184.

adapter is connected correctly to your smartphone and the Audi music interface
Check if the requirements needed to connect a smartphone have been met.

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Additional settings

Additional settings
System settings
Introduction
General settings are described in this chapter.
You can find specific settings in the chapters
about
those settings. The available settings de-
pend on the vehicle equipment.
Date and time
> Applies to: MMI: Select on the home screen:
SETTINGS > General > Date & time.
Possible settings:
— Set date and time automatically
— Date format
— Use 24h time format
— Automatic time zone
— Time zone
— Automatic daylight saving time
— Manual daylight saving time
CERT Taal lat ae ay
> Applies to: MMI: Select on the home screen:
SETTINGS > General > Measurement units.
Possible settings:
— Speed
— Distance
— Temperature
— Pressure
— Consumption (engine)
— Volume
Language and keyboard
> Applies to MMI: Select on the home screen:
SETTINGS > Language & keyboard.
Language
You can change the languages for the display,
navigation announcements, and the voice recog-
nition system.
Keyboard
See > page 22.
Requirement: an audio source must be selected.
> Applies to MMI: Select on the home screen:
SETTINGS > Sound.
Possible settings:
— Treble
— Bass
— Balance/fader
— Speed-dependent volume control
— Subwoofer
— Surround Level
Focus
You can optimize the sound distribution for vari-
ous locations in the vehicle.
3D effect
You can adjust the intensity of the 3D effect.
With the Medium setting, you will hear an opti-
mal 3D effect for all sources.
Announcements and tones
> Applies to: MMI: Select on the home screen:
SETTINGS > Announcements & tone.
Possible settings:
— Volume of announcements
— Welcome sound

ZA\ WARNING
To reduce the risk of an accident, adjust the
volume of the audio system so that audible
signals from outside the vehicle, such as po-
lice and fire sirens, can be heard easily at all
times.
G) Tips
The volume is automatically adjusted to a pre-
set level when the MMI is switched on.

195

Additional settings

Bluetooth
Applies to: vehicles with Bluetooth
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Bluetooth.
Bluetooth
You can select a setting for visibility of the MMI
to other Bluetooth devices. To connect a new
Bluetooth device, the Visible setting must be se-
lected. If Invisible is selected, a Bluetooth con-
nection will only be possible with paired devices.
If Off is selected, no Bluetooth device can be con-
nected.
Bluetooth audio player
When this function is switched on, the profile
will load automatically when your Bluetooth au-
dio player is within range.
Bluetooth name
The MMI’s Bluetooth name is displayed and can
be changed.
Toya MU olor ha)
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Software
update.
> If necessary, insert a storage medium with the
update data into the corresponding drive
=> page 190.
> Press Search for updates.
> Select the corresponding update.
> Press Next.
> Follow the instructions in the display.

A WARNING
— Perform the installation only when the vehi-
cle is stationary. Otherwise, this increases
the risk of an accident
— If the installation fails, contact an author-
ized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction
corrected.


196
@) Note
The connection costs for the software update
are included in the Audi connect pricing.
G) Tips
The length of the process depends on the size
of the update.
Factory default settings
Restore factory settings
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Restore
factory settings.
> Select the desired functions individually, or
> Select the option Select all.
> Press Apply. The settings will be reset.
> To completely delete a smartphone that is
paired with the Audi smartphone interface, re-
set Audi smartphone interface and Bluetooth.
G) Tips
— Make sure that not only the settings were
deleted but also the stored data, if necessa-
ry.
— The system may restart when the settings
are reset. This may take a few minutes.
Connected devices
(atau ele (1s
Requirement: The vehicle must be stationary and
the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices.
Possible menu items:
— Telephone 1
— Telephone 2
— Data connection
— Audio player
— WLAN hotspot
— Headset

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Additional settings

myAudi app
This function is available if the myAudi app is in-
stalled on your mobile device and started, and if
the mobile device is connected with the vehicle’s
Wi-Fi hotspot.
Audi smartphone interface
You can connect your smartphone to the MMI
=> page 193.
@) Note
Always follow the information found in
=> page 154.
Connection options
Requirement: the connected devices menu must
be displayed > page 196.
Connecting a device
Requirement: Bluetooth visibility must be acti-
vated in the MMI & page 196 and mobile device.
> Select a menu item, for example Telephone 1.
> To search for and connect your mobile device,
press the New connection button > page 140.
Selecting a connected device
> Select a menu item, for example Telephone 1.
> Select your mobile device from the list of con-
nected devices. The connection will be made.
Disconnecting a connected device
> Select a menu item, for example Telephone 1.
> Press on the connected mobile device. The se-
lected mobile device will be disconnected from
the MMI.
Additional options
Depending on the selected function, additional
options
may be available.
> Applies to: MMI: Press and hold a Bluetooth de-
vice until the Options menu is displayed.
>» Select one of the items in the menu.
Bluetooth profiles
You can switch desired profiles on or off sepa-
rately in the MMI.
Favorite
To set a paired mobile device as the default
phone, activate this function in the MMI.
When the mobile device is in range and the Blue-
tooth function on the mobile device and in the
MMI is switched on, the default phone will be
given priority over the other Bluetooth devices
and will be connected directly to the MMI.
Legal information
General information
Information on the software licenses can be
found online at www.audi.com/softwareinfo.
Accessing information in the MMI
— Applies to: MMI: Select on the home screen:
SETTINGS > General.
License subscription
Version information
Legal information
Possible options:
— Software information
— About Audi connect
Audi smartphone interface
Applies to: vehicles with Audi smartphone interface
Requirement: a smartphone must be connected
to the MMI > page 193.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Audi smart-
phone interface.
> Press and hold an item until the associated op-
tions are displayed.
> Press Legal notes.
197

Additional settings

ida aaa
Requirement: the vehicle must be stationary.
> Select in the instrument cluster: Vehicle func-
tions tab > page 12.
> Press the =] button on the multifunction steer-
ing wheel until the display appears.
Possible options:
— Engine code
— Software information
— Version information
198