2019 Acura TLX ECO mode

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Troubleshooting
Troubleshooting
Map, Voice, Entering Destinations
ProblemSolution
The Startup Confirmation screen is displayed
every time I start the vehicle.This is normal. The Startup Confirmati on screen reminds you and your guest
drivers to always operate the navigation system in a safe manner. The Startup
Confirmation screen goes off after a certain period of time and the top screen of
the last mode is displayed.
The navigation system reboots by itself
(returns to the opening screen).A reboot can be caused by extreme temperatures or shock from bumpy roads, and
does not necessarily indicate a problem. If this happens frequently, please see a
dealer.
How do I specify a de stination when an
entered city or street could not be found?●Try entering the street first. Some cities are lumped in with a major metro area.
In rural “unverified” areas or new subdivisions, streets may be missing or only
partially numbered.
●Try selecting the destination directly from the map.
2 Select using Map P. 136
How do I delete Personal Addresses,
Previous Destinations, or the Home Address?1.Press the SETTINGS button. Select Navigation Settings > Personal Info to
display the types of information.
2. Select the type of address to delete.
2 Address Book P. 38
2 Home Address P. 44
2 Previous Destination P. 46
I cannot hear the navigation system voice.1.Press the SETTINGS button. Select System Settings > Feedback and check
that Guidance Volume is not set to 0.
2. Select System Settings > Voice Reco. and set Voice Prompt to On.
Why is Call grayed out on the Calculate
Route screen?Your phone is not paired to Bluetooth® HandsFreeLink ® or, if paired, your phone
is in use.
2 Bluetooth ® HandsFreeLink ® P. 264
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uuTroubleshooting uUpdate, Coverage, Map Errors
Troubleshooting
Update, Coverage, Map Errors
Display, Accessories
Miscellaneous Questions
ProblemSolution
My city is not part of a fully verified detailed
coverage area.The mapping database is constantly under going revision. You can access the most
recent information on the internet.
2 Map Coverage P. 369
Does the navigation system work outside North
America?The navigation system contains maps for the 50 U.S. states, Canada, Puerto Rico,
and Mexico. The navigation system will not work in other countries.
2 Map Coverage P. 369
How do I report errors I find in the database?Minor errors are bound to occur in a large database. If you encounter major errors,
see a dealer.
2Visiting Your Dealer P. 368
ProblemSolution
The display appears dim when starting the vehicle in
really cold weather.This is normal. The display will become brighter after a few minutes.
ProblemSolution
My battery was disconnected or went dead, and the
navigation system is asking for a code.Set the power mode to ON, and press and hold the (Power) button for two
seconds. The system should reactivate. If y ou have installed an aftermarket system,
contact a dealer.
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359
uuError Messages uPandora ®
Troubleshooting
Pandora ®
If an error occurs while playing Pandora ®, you may see the follo wing error messages.
If you cannot clear the error message, contact a dealer.
Error MessageCauseSolution
This USB device is incompatible.
Please see your owner’s manual for more details.Appears when an inco mpatible device is
connected.Disconnect the device. Then turn the
audio system off, and turn it again. Do
not reconnect the device that caused
the error.
There is an unsu pported device detected. When
safe, please reconnect your device.Appears when there is a problem with
the audio system.Check if the device is compatible with
the audio system.
No stations have been created.
When safe, please create a station on the device.Appears when there is no station list on
the device.Use the device to create a station.
There is no active station.
This PANDORA station is currently not available.
Please select another station.
Music licenses force us to limit the number of tracks
you may skip each hour.Appears when you try to skip a track or
select Dislike over the predetermined
number of times in an hour.Try again later.
The system is unable to save rating.Appears when the commanded
operation is failed.Try again later.
The system is unable to save bookmark.
The system is unable to skip.
No dataAppears when no data is available with
Pandora ® activated.Reboot the app and reconnect the
device.
U.S. models
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Reference Information
System Initialization
The navigation system must be initialized if
power to the navigation system is
interrupted for any reason (e.g., the battery
was disconnected).
Entering the Security Code
In most cases, you do not need to enter a
security code. Follow the steps to reactivate
the system.
1. Set the power mode to ON, and turn on
the audio system.
2. Press and hold the (Power) button for
more than two seconds.
u The system is reactivated when the
system’s control unit recognizes that
the system is in your vehicle.
If the control unit fails to recognize,
you must go to a dealer and have the
system checked.
Acquiring GPS Information
Depending on the length of time the power
was interrupted, your system may require
GPS initialization.
If initialization is not necessary, the system
proceeds directly to the Startup
Confirmation screen.
If the system fails to locate a sufficient
number of satellites to locate your position
within 10 minutes, the following screen is
displayed.
If you are experiencing GPS reception
problems:
2 GPS P. 366
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Voice Commands
Voice Commands
Voice Portal Screen
When the (Talk) button is pressed,
available voice commands appear on the
screen.
For a complete list of commands, say “Voice
Help ” after the beep.
*1: U.S. models only
The screen changes th e navigation screen.
Address (English only)*1
Place Name (English only)*1
Find Nearest
Go Home
Previous Destination
Back
Cancel
When the system recognizes the Audio
command, the screen will change the
dedicated screen for the voice recognition
of the audio. Tune to FM <87.7-107.9>
Tune to AM <530-1710>
SiriusXM Channel <0-999>
SiriusXM <0-999>
More
Back
Cancel
Play Artist
Play
Play Album
Play
Play Song
Play
Play Composer
■ Navigation
■Audio
Play
Play Genre
Play
Play Playlist
Play
List Artist
List
List Album
List
List Composer
List
List Genre
List
List Playlist
List
This can be only used when the phone is
connected. When the system recognizes the
Phone command, the screen will change
the dedicated screen for the voice
recognition of the phone. Dial by Number
Redial
Back
Cancel
Call
Dial
Call
■ Phone
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