2018 VOLKSWAGEN TRANSPORTER Owners Manual

A WARNING
Failure to switch off the adaptive cruise con-trol (ACC) in the above-mentioned situations can cause accidents and result in serious in-juries.
Special driving situations
A WARNING (Continued)
• Always switch off the adaptive cruise con-trol (ACC) in critical driving situations.
m Failure to switch off the adaptive cruise con-L!:..J trot (ACC) in the above-mentioned situations can cause a violation of legal requirements. ... __
( B>G.0028
Fig. 242 @Vehicle in a bend.]) Motorbike in front is outside the range of the radar sensor.
Fig. 243 [Cl A vehicle is changing lanes. [li] Turning vehicle, stationary vehicle.
n"'n First read and observe the introductory L-J,:,.lJ information and safety warnings & on page 298.
The adaptive cruise control (ACC) has physical and system-related limits. As a result, certain adaptive cruise control (ACC) system reactions may occur, from the driver's perspective, unexpect-edly or with some delay. You should therefore al-ways be prepared to take full control of the vehicle if necessary.
The following traffic situations, for example, require particular vigilance:
Deceleration to standstill, only vehicles with dual clutch gearbox DSG®
If a vehicle travelling ahead brakes to a standstill, the adaptive cruise control (ACC) will also brake your vehicle to a standstill. The vehicle is then held stationary by the brakes.
Stationary phase, only vehicles with dual clutch gearbox DSG®
After the adaptive cruise control (ACC) has slowed down the vehicle to standstill, the vehicle is kept stationary for a short period of time. During the sta-tionary phase the driver is prompted to depress the brake pedal 300. If the brake pedal is de-pressed, the adaptive cruise control (ACC) is switched off. If the brake pedal is not depressed within the stationary phase, the adaptive cruise control (ACC) is switched off automatically.
Overtaking
If the tu m signal is activated when starting an over-taking manoeuvre, the adaptive cruise control (ACC) accelerates the vehicle automatically and thus reduces the distance to the vehicle in front.
If you move your vehicle into the overtaking lane and there is no vehicle ahead of you, the adaptive cruise control (ACC) will automatically increase the speed to your set level and maintain it. .,..
Driver assist systems I 305

Acceleration can be stopped at any time by de-pressing the brake pedal or pressing the(@ or @ button on the multifunction steering wheel 302.
When driving through bends
While driving through bends, the radar sensor may sometimes lose the vehicle travelling ahead or may react to a vehicle in the next lane 242 !Al. In such situations, the vehicle might decelerate unnecessarily or not react to the vehicle in front. In this case the driver must override the adaptive cruise control (ACC) by depressing the accelerator, or interrupt the braking procedure by depressing the brake pedal or pressing or @ button on the multifunction steering wheel 302.
Driving in tunnels
The radar sensor function may be restricted in tun-nels. Switch off the adaptive cruise control (ACC) in tunnels.
Narrow vehicles and a zig-zag traffic situation
Narrow vehicles and vehicles travelling slightly to the left or right of your vehicle will only be recog-nised by the radar sensor once they have entered the radar range 242@ This applies in par-ticular to narrow vehicles such as motorbikes. If re-quired, brake the vehicle yourself.
Vehicles with special load or special equipment
Any load or accessories on other vehicles that pro-trude from the side, rear or over the roof of the ve-hicle may not be detected by the adaptive cruise control (ACC) .
Switch off the adaptive cruise control (ACC) when the vehicle ahead has special load or special equipment, or while overtaking vehicles of this kind. If required. brake the vehicle yourself.
When other vehicles change lanes
Vehicles that are very close when they move into your lane can only be detected by the radar sen-sors when they have moved into the sensor range. This means that the adaptive cruise control (ACC) may have a delayed reaction =>Fig. 243@]. If re-quired, brake the vehicle yourself.
Stationary vehicles
The adaptive cruise control (ACC) does not detect stationary objects during a journey, e.g. stationary traffic or a vehicle that has broken down.
306 I While driving
If a stationary vehicle is hidden behind a vehicle that has been detected by the adaptive cruise con-trol (ACC) and this vehicle turns off the road or changes lane, the adaptive cruise control (ACC) will not be able to react to the stationary vehicle 243 [Q]. If required, brake the vehicle your-self.
Oncoming vehicles and vehicles crossing your path
The adaptive cruise control (ACC) does not react to approaching vehicles or vehicles crossing your path.
Metal objects
Metal objects, such as tracks in the road or metal plates used in roadworks, can confuse the radar sensor and cause incorrect reactions from the adaptive cruise control (ACC) .
Possible radar sensor function impairments
The adaptive cruise control (ACC) will switch off temporarily if the radar sensor function is impaired, e.g. due to heavy rain, spray, snow, ice or mud. A corresponding message will appear on the instru-ment cluster display. Clean the radar sensors as required.
The adaptive cruise control (ACC) will automatical-ly be available again as soon as the radar sensors are no longer impaired. The message on the in-strument cluster display goes out, and the adaptive cruise control (ACC) can be reactivated.
Strong reflected radiation of the radar signal, e.g. in multi-storey car parks, can impair the function of the radar sensor.
Towing a trailer
The adaptive cruise control (ACC) operates with reduced dynamics when the vehicle is towing a trailer.
Overheated brakes
If the brakes overheat, e.g. following heavy braking or when driving down steep inclines for long peri-ods, the adaptive cruise control (ACC) may be de-activated temporarily. A corresponding message will appear on the instrument cluster display. lt is then not possible to activate the adaptive cruise control (ACC).
As soon as the temperature of the brakes has de-creased sufficiently, the adaptive cruise control (ACC) can be activated again. The message on the instrument cluster display goes out. If the mes-sage ACC not ava i 1 able does not go out for a long time, there is a fault. Go to a qualified work-shop. Volkswagen recommends using a Volkswa-gen dealership for this purpose.

Area monitoring system (Front Assist)
COJ Introduction
This chapter contains information on the following subjects:
Displays . . . . . . . . . 308
Radar sensor . . 309
Front scan system (Front Assist) 309 Temporarily switch off the front scan system (Front Assist) in the following situations 310
City Emergency Brake function 311
System limits . . . . . . . . . . . . . . . . 312
The area monitoring system (Front As-
sist) can help to avoid rear-end colli-
sions.
Within the limits of the system, Front Assist can warn the driver about imminent collisions, prepare the vehicle for emergency braking in case of dan-ger, assist with braking, and initiate automatic braking.
Front Assist is not a substitute for the full con-centration of the driver.
Additional information and warnings:
• Exterior views 5
• Volkswagen information system 24
• Cruise control system (CCS) 295
• Adaptive cruise control (ACC) 298
• Accessories, modifications, repairs and renewal of parts 394
Distance warning
If the system detects danger from driving too close to the vehicle in front, within the speed range of approx. 60 km/h (37 mph) up to 210 km/h (130 mph), the system warns the driver by showing a corresponding message on the instrument clus-ter display 244 [ID.
The warning period varies according to the traffic situation and the driver's response.
Advance warning
If the system detects a danger of collision with the vehicle ahead, within the speed range of approx. 30 km/h (18 m ph) up to 210 km/h (130 mph), the system warns the driver by emitting a signal tone and showing a corresponding message on the in-strument cluster display 245.
The warning period varies according to the traffic situation and the driver's response. At the same time it prepares the vehicle for possible emergency
Urgent warning
If the driver fails to respond to the advance warn-ing, within a speed range of approx. 30 km/h (18 mph) to 210 km/h (130 mph), the system can initiate a quick jolt of the brake in order to draw the driver's attention to the increasing danger of a colli-sion. The warning period varies according to the traffic situation and the driver's response.
Automatic braking
If the driver does not react to the acute warning, within a speed range of approx. 4 km/h (2.5 mph) to 210 km/h (130 mph), the vehicle can brake auto-matically using brake pressure with gradually in-creasing intensity. By reducing speed during a pos-sible collision the system can help to minimise the consequences of an accident.
Brake assistance
If the system detects that the driver is not braking sufficiently when there is a risk of collision, the sys-tem can increase the braking force and thereby help to prevent a collision from speeds of approxi-mately 4 km/h (2.5 mph) to 210 km/h (130 mph). Brake assistance works only for as long as the brake pedal is pressed hard.
A WARNING
The Intelligent technology used in Front As-sist cannot overcome the laws of physics, and functions only within the limits of the system. The driver Is always responsible for braking in time. If Front Assist issues a warn-ing, immediately apply the foot brake to slow the vehicle down or avoid the obstacle, de-pending on the traffic situation.
• Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic conditions.
• Front Assist cannot prevent accidents and serious injuries on Its own.
• Front Assist can issue unnecessary warn-Ings and carry out unwanted braking inter-ventions in certain complex driving situa-tions, e.g. at traffic Islands.
Driver assist systems 307

A WARNING (Continued)
• Front Assist can Issue unnecessary warn-ings and carry out unwanted braking inter-ventions when Its function is Impaired, e.g. if the position of the radar sensor has been soiled or changed.
• The Front Assist does not react to per-sons, animals or vehicles crossing or ap-proaching In the same lane.
• The driver must be prepared to take full control of the vehicle at all times.
m The brake pedal feels "harder" when Front W Assist triggers the brakes.
Displays
A
m Automatic brake intervention by Front Assist W can be stopped by using the accelerator or through steering intervention.
m Deactivate Front Assist if it does not function W as described in this chapter, e.g. if multiple unwanted interventions occur, deactivate Front As-sist and have the system checked by a qualified workshop as soon as possible. Volkswagen recom-mends using a Volkswagen dealership for this pur-pose. <1
BSG 0075
Fig. 244 In the instrument cluster display: Assist deactivated . ..!!. Distance warning lamp.
Fig. 245 The display in the instrument cluster: ad-vance warning display.
,....--m First read and observe the Introductory l.-.J,:.,U information and safety warnings & on page 307.
308 I While dnving
Distance warning
If the safe distance to the vehicle in front drops be-low the minimum level, a distance warning will ap-pear in the instrument cluster display ::.Fig. 244 !ID.
Increase the distance.
Advance warning
The system detects a potential collision with a ve-hicle in front ::.Fig. 245.
Brake or take avoiding action!
A WARNING
Failure to observe illuminated warning lamps and displays can cause accidents and seri-ous Injuries.
• Never ignore Illuminated warning lamps
La_n_d __

m When Front Assist is switched on, the display L!J in the instrument cluster can be overwritten by displays related to other functions, e.g. an in-coming telephone call. Radar sensor
Fig. 246 In the bumper under the Volkswagen badge: radar sensor® and area around the radar sensor to be kept clear@.
r-f"'n First read and observe the Introductory l.-lo:-1.1 Information and safety warnings & on page 307.
A radar sensor is fitted to the front bumper to moni-tor the traffic situation =>Fig. 246 @.Vehicles trav-elling ahead can thus be detected up to a distance of approximately 120 m.
The efficacy of the radar sensor can be impaired by contamination such as slush or snow, or by en-vironmental conditions such as heavy rain or spray. In this case the area monitoring system (Front As-sist) will not work. The instrument cluster display shows the message Front Assist: no sensor view!. Clean the radar sensors as required => Front Assist will automatically be available again as soon as the radar sensor is no longer impaired.
Strong reflected radiation of the radar signal, e.g. in multi-storey car parks, can impair the function of Front Assist.
Front scan system (Front Assist)
r-f"'n First read and observe the introductory l.-lo:-1.1 information and safety warnings & on page 307.
The area in front of and around the radar sensor @ must not be covered by objects such as stick-ers, auxiliary headlights, face plates for number plates or the like, as this can impair the function of the Front Assist.
Any structural modifications to the vehicle, e.g. lowering the vehicle or making alterations to the front end trim, can impair the function of Front As-sist. Structural modifications should therefore al-ways be carried out by a qualified workshop. Volkswagen recommends using a Volkswagen dealership for this purpose.
Incorrectly performed repairs to the front end of the vehicle can alter the position of the radar sensor and therefore impair the function of Front Assist. Repair work should therefore only be carried out by a qualified workshop. Volkswagen recommends using a Volkswagen dealership for this purpose.
Switch off Front Assist if you suspect that the radar sensor has been damaged or its position has been altered. This can help to prevent sec-ondary damage. Have the radar sensor real-Igned.
• The radar sensor could be moved if it is hit, for example In parking manoeuvres. Readjust-Ing the sensor could impair the performance of the system or cause it to be switched off.
• Repair work on the radar sensor will require special knowledge and tools. Volkswagen rec-ommends using a Volkswagen dealership for this purpose.
• Remove snow with a brush, and remove Ice preferably with a solvent-free de-leer spray. The front scan system (Front Assist) is activated automatically when the ignition is switched on.
The system also retains the programmed setting when the ignition is next switched on. 1>
Driver assist systems 309

Volkswagen recommends that Front Assist is switched on at all times. Exceptions =>page 310, Temporarily switch off the front scan system (Front Assist) in the following situations.
Activating and deactivating the front scan system
The front scan system can be activated and deacti-vated using the Front Assist option in the As-sistant submenu of the Settings menu. A tick indicates that a driver assist system is switched on.
The advance warning and distance warning are deactivated as well when the front scan system is deactivated.
If the front scan system is deactivated, a confirma-tory symbol is shown in the instrument cluster dis-play =>page 308
Activating and deactivating the advanced warning
The advance warning can be activated and deacti-vated using the Front Assist option in the As-sistant submenu of the Settings menu.
Activating or deactivating the distance warning
Depending on the vehicle equipment, the distance warning can be activated and deactivated using the Front Assist option in the Assistant sub-menu of the Settings menu.
Volkswagen recommends that the distance warn-ing is switched on at all times. Temporarily switch off the front scan system (Front Assist) in the
following situations
r-T'n First read and observe the introductory l-J,::JJ information and safety warnings & on page 307.
The area monitoring system (Front Assist) should be switched off in the following situations due to system limitations => &:
• If the vehicle is being towed.
• If the vehicle is on a rolling road test bed.
• If the vehide is utilised in a capacity beyond us-age on public roads, e.g. off-road or racing.
• If the radar sensor is faulty.
310 I While drivtng
• On external force on the radar sensor, e.g. after a rear-end collision.
• In the event of multiple unwanted interventions.
• If the radar sensor is covered temporarily by any auxiliary equipment, e.g. auxiliary headlights.
• If the vehicle is being loaded onto a truck, car ferry or motorail train.
A WARNING
Failure to switch off Front Assist in the situa-tions mentioned can cause accidents and se-rious Injuries.

City Emergency Brake function
Fig. 247 The display in the instrument cluster: ad-vance warning display.
,...-m First read and observe the introductory information and safety warnings & on page 307.
The City Emergency Brake function is part of the area monitoring system (Front Assist) and is active when Front Assist is switched on.
The front scan system and thus the City Emergen-cy Brake function can be activated and deactivated using the Assistant menu in the Volkswagen in-formation system or the Front Assist option in the Assistant submenu of the Settings menu 24.
The City Emergency Brake function gathers infor-mation on the traffic situation up to a distance of about 10 m in front of the vehicle within a speed range of about 5 km/h (3 m ph) to 30 kmlh (19 mph).
The system prepares the vehicle for emergency braking if it detects a possible collision with a vehi-cle ahead &.
If the driver does not react to a possible serious collision, the system can automatically stop the ve-hicle with brake pressure with increasing intensity so as to reduce the speed in a possible collision. Hence the system can help minimise the conse-quences of an accident.
Display
Automatic deceleration by the City Emergency Brake function will be shown by the advance warn-ing display in the instrument Fig. 247.
A wARNING
The intelligent technology used in the City Emergency Brake cannot overcome the laws of physics, and functions only within the lim-its of the system. The driver is always re-sponsible for braking In time.
• Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic conditions.
• The City Emergency Brake function can-not prevent accidents and serious injuries by itself.
• The City Emergency Brake function can carry out unwanted brake interventions in certain complex driving situations, e.g. at building sites and metal tracks.
• The City Emergency Brake can carry out unwanted braking interventions when its function is impaired, e.g. if the position of the radar sensor has been contaminated or changed.
• The City Emergency Brake function does not react to persons, animals or vehicles crossing or approaching in the same lane.
m The brake pedal feels "harder" when the City l!J Emergency Brake function triggers the brakes.
m Automatic brake intervention by the City l!J Emergency Brake function can be stopped by using the accelerator or through steering interven-tion.
m The City Emergency Brake function can L!J brake the vehicle to a standstill. The vehicle will not be held for any extended period by the braking system. Depress the brake.
m Switch off Front Assist and the City Emergen-L!J cy Brake function in the event of multiple un-wanted interventions. Go to a qualified workshop. Volkswagen recommends using a Volkswagen dealership for this purpose.
m Multiple interventions can lead to automatic l!J deactivation of the City Emergency Brake function. Driver assist systems 311

System limits
r-('n First read and observe the Introductory L-J,:.U Information and safety warnings & on page 307.
The area monitoring system (Front Assist) has physical and system-related limits. The driver may therefore feel that, in certain circumstances, some Front Assist reactions occur unexpectedly or with a delay. You should therefore always be prepared to take full control of the vehicle if necessary.
The following conditions can prevent Front Assist from reacting, or cause a delay in its reaction:
• In tight bends.
• If the accelerator is fully depressed.
• If Front Assist is switched off or there is a fault.
• If TCS or ESC is switched off manually.
• If the ESC is taking corrective action.
• If there is a fault in several brake lights on the vehicle or on a trailer with an electrical connection to the vehicle.
• If the radar sensor is dirty or covered.
• If the vehicle is reversing.
• Under hard acceleration.
• In snow or heavy rain.
• In case of narrow vehicles, e.g. motorbikes.
• If vehicles are travelling slightly to the left or right of your vehicle.
• If vehicles are crossing in front of your vehicle.
• If there is oncoming traffic.
• In uncertain traffic situations.
• 1/Vhen loads or attachment parts on other vehi-cles protrude to the side, rear or above the normal dimensions of the vehicle. Lane change assist system (Side Assist)
COJ Introduction
This chapter contains information on the following subjects:
Indicator lamp ... .
Operation ....... .
Driving situations ..........•.............
313
314
315
The lane change assist system (Side As-
sist) provides assistance when checking
for traffic behind the vehicle.
The lane change assist system cannot be switched on if the factory-fitted towing bracket is electrically connected to the trailer. The lane change assist system must be switched off manually for non-fac-tory-fitted towing brackets.
The lane change assist system has been designed for use on surfaced roads only.
Additional information and warnings:
• Exterior views =<>page 5
• Volkswagen information system =<>page 24
• Accessories, modifications, repairs and renewal of parts =<>page 394.
3121 While drivmg
A WARNING
The Intelligent technology of the lane change assist system (Side Assist) cannot change the laws of physics or the system-related ve-hicle limitations. Always take care when us-Ing the lane change assist system as you could otherwise cause accidents or Injuries. The system Is not a substitute for the full concentration of the driver.
• Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic conditions.
• Your hands should always be on the steer-Ing wheel so that you can steer at any time.
• Pay attention to the visual displays in the exterior mirror housing and in the Instrument cluster display, and respond to the com-mands.
• The lane change assist system may react to special roadside structures, e.g. high or offset crash barriers. This can lead to error warnings. ,..