2018 VOLKSWAGEN TRANSPORTER Owners Manual

• Close all windows and doors.
• Pull up the button for the window and hold it in this position for at least one second.
• Let go of the button then pull it up again and hold it in this position. One-touch opening and closing is now ready for operation.
The one-touch function can be restored for individ-ual windows or for several windows at the same time.
Convenience opening and closing
There are three different ways of opening and clos-ing all electric windows simultaneously when the ignition is switched off:
• Press and hold the locking or unlocking button in the remote control key.
• To interrupt this function, let go of the locking or unlocking button.
• OR: hold the vehicle key in the driver door lock cylinder in either the locking or the unlocking posi-tion until all windows are either opened or closed.
• To interrupt this function, turn the vehicle key in the opposite direction.
• OR: after switching the ignition off and opening the driver and front passenger doors, push or pull the@ button in the required direction for at least two seconds.
During convenience closing, first the windows and then the sliding/tilting roof will be closed.
A WARNING
Careless or unsupervised use of the electric windows can cause serious Injuries.
• The electric windows should only be opened or closed when you are sure that no-body is in their operating area.
• Never leave children or people requiring assistance alone In the vehicle when the ve-hicle is locked. The windows can no longer be opened In an emergency.
• Always take all vehicle keys with you ev-ery time you leave the vehicle. The windows can still be operated using the buttons sever-al minutes after the Ignition has been switch-ed off, provided that the driver door and front passenger door are not opened.
m One-touch opening and closing and the roii-L!J back function will not work if there is a fault in the electric windows. Go to a qualified workshop. Roll-back function for the electric windows
l"""l'l1 First read and observe the Introductory l-J,a,IJ Information and safety warnings & on page 55.
The roll-back function for the electric windows can reduce the risk of Injuries when the windows are closing :) &. If the one-touch closing function for a window does not work because it is stiff or is being obstructed, the window will automatically open again.
• Check to see why the window has not closed.
• Try to close the window again.
• If the window is again prevented from closing within approximately 10 seconds of the first at-tempt because it is stiff or obstructed, the automat-ic closing function is switched off for approximately 10 seconds.
• If the window is still obstructed, the window stops at this point. To close the window without the roll-back function, press the button again within 1 0 seconds :) &.
Closing the window without the roll-back function
• Try to close the window again within approxi-mately 10 seconds by holding the button. The roll-back function will be deactivated for a small section of the path of the closing window.
• If the closing procedure takes longer than ap-proximately 10 seconds, the roll-back function will be reactivated. The window will then stop again if it is stiff or meets another obstacle.
• Please go to a qualified workshop if the window still cannot be closed.
A WARNING
Closing the electric windows without the roll-back function could lead to severe Injuries.
• Always take care when closing electric windows. 11>
Opening and closing

A WARNING (Continued)
• Ensure that nobody obstructs the path of the electric windows, especially if the roll-back function is not active.
Opening and closing sliding windows
r-T'n First read and observe the introductory L-.lr::.U information and safety warnings & on page 55.
Opening the sliding window in the side panel
• Press the window handle and pull it towards the inside of the vehicle.
• Keep the window handle in this position and open the sliding window.
• Make sure that the sliding window is securely engaged in one of the available positions.
Closing the sliding window in the side panel
• Press the window handle and pull it towards the inside of the vehicle.
• Keep the window handle in this position and close the sliding window.
• Push the window frame below the window han-dle to the front to ensure that the sliding window locks properly.
Sliding/tilting roof
0::0 Introduction
This chapter contains information on the following subjects:
Opening and closing the sliding/tilting roof . . . 59
Sliding/tilting roof-functions . . . . . . . . . . . . 59 Roil-back function for the sliding/tilting roof 60
Additional information and warnings:
• Volkswagen information system 24
• Central locking system 39
• Manual pop-up roof, California 218
• Electric pop-up roof, California 221
• Manual opening and closing 413
58 Before the journey
A WARNING (Continued)
• The roll-back function does not prevent fingers or other body parts from being press-ed against the window frame and sustaining injury.
m The roll-back function is also activated if the W windows are closed using convenience clos-ing 57. Opening and closing the sliding window in the partition
• Pull the window handle and open or close the sliding window.
A WARNING
In the event of a sudden braking manoeuvre or accident, a window not securely engaged could move forward and cause injuries.
• Always make sure that the sliding window is securely engaged in one of the 3 positions. A WARNING
Improper or unsupervised use of the sliding/ tilting roof can cause serious Injuries.
• The sliding/tilting roof should therefore only be opened or closed when you are sure that nobody is In its operating area.
• Always take all vehicle keys with you ev-ery time you leave the vehicle. 11>

A WARNING (Continued)
• Never leave children or people requiring assistance alone in the car, particularly if they have access to the vehicle key. Unsuper-vised use of the vehicle key can lock the ve-hicle, start the engine, switch on the ignition and operate the sliding/tilting roof.
• The sliding/tilting roof can be operated for a short period after the ignition has been switched off, provided that the driver door and front passenger door are not opened.
CD
• In order to avoid damage in winter, remove ice and snow from the roof of the vehicle be-fore opening or tilting the sliding/tilting roof.
• The sliding/tilting roof should always be closed when you leave the vehicle or when it starts to rain. Any rain entering the vehicle when the sliding/tilting roof is open could cause considerable damage to the electrical system. This can result in further damage to the vehicle.
m Leaves and other loose items must be re-L.!:J moved from the guide rails of the sliding/tilt-ing roof at regular inteNals, either by hand or using a vacuum cleaner.
m If there is a fault in the sliding/tilting roof, the L.!:J roil-back function will not work properly. Go to a qualified workshop. Opening and closing the sliding/tilting roof
Fig. 38 In the roof: rotary switch for the sliding/tilt-ing roof.
r-T'n First read and observe the Introductory L-J,::.jJ information and safety warnings & on page 58.
Sliding/tilting roof-functions
r-T'n First read and obseNe the Introductory L-J,::.jJ information and safety warnings & on page 58.
Convenience closing
The sliding/tilting roof can also be closed from out-side the vehicle using the driver door lock:
Turn the rotary knob 38 to the required posi-tion to select the following positions for the sliding/ tilting roof:
® Closed
@ Convenience position
© Fully open
@Tilted
The sliding/tilting roof will only work when the igni-tion is switched on. The sliding/tilting roof can be operated several minutes after the ignition has been switched off, provided the driver door and front passenger door are not opened.
Sliding headliner
The sliding headliner opens with the sliding/tilting roof and can be closed manually when the roof is closed. • Hold the vehicle key in the driver door lock in the closing position. The sliding/tilting roof closes.
• Turn the vehicle key to the opening position to interrupt this function.
During convenience dosing, first the windows and then the sliding/tilting roof closes. .,..
Opening and closing 159

m The sliding/tilting roof rotary switch remains W in the last position selected If the roof is closed from outside the vehicle using convenience closing. lt will have to be re-positioned the next time you drive. <1
Roll-back function for the sliding/tilting roof
r-111 First read and observe the introductory l..-J.::-1.1 Information and safety warnings & on page 58.
The roll-back function can reduce the risk of injury when closing the sliding/tilting roof => &. If the slid-ing/tilting roof is unable to close because it is stuck or obstructed, it will open again automatically.
• Check to see why the sliding/tilting roof has not closed.
• Try to close the sliding/tilting roof again.
• If the sliding/tilting roof is still obstructed, the sliding/tilting roof stops at this point. The sliding/tilt-ing roof then closes without the roll-back function.
Closing without the roll-back function
• Push the rotary knob at the front in position =>Fig. 38 ®until the sliding/tilting roof Is fully closed.
• The sliding/tilting roof then closes without the roll-back function.
• Please go to a qualified workshop if the sliding/ tilting roof still cannot be closed.
Before the journey
A WARNING
Closing the sliding/tilting roof without the roll-back function can lead to severe injuries.
• Always close the sliding/tilting roof care-fully.
• Ensure that nobody obstructs the operat-Ing area of the sliding/tilting roof, especially if the roll-back function Is not active.
• The roll-back function does not prevent fingers or other body parts from being press-ed against the roof frame and sustaining in-jury.
m The roll-back function is also activated if the W windows and sliding/tilting roof are closed us-ing the driver door lock for convenience clos-Ing =>page 57. <1

Sitting correctly and safely
Adjusting the seat position
COl Introduction
This chapter contains information on the following subjects:
The dangers of assuming an incorrect sitting position . . . .............. .
Correct sitting position . . . . . . ......... . Overview of seats ...................... .
Mechanical controls on the front seats ..... .
Electrical controls on the front seats ....... . Adjusting and removing head restraints .... .
Adjusting the steering wheel position ...... .
Additional information and warnings:
• Seat functions, front 69
• Seat functions, passenger compartment 72
• Seat belts 79
• Airbag system 87
• Child seats (accessories) 96
A WARNING
62
63
64
65
66
67
68
Assuming an incorrect sitting position in the vehicle can increase the risk of severe or fa-tal injuries during a sudden driving or brak-ing manoeuvre, in the event of a collision or accident, or if the airbags are triggered.
• All vehicle occupants must assume a cor-rect sitting position before setting off and maintain this position throughout the trip. This also applies to the fastening of seat belts.
• The number of vehicle occupants must never exceed the number of seats with seat belts in the vehicle.
• Always secure children in the vehicle in an authorised restraint system which Is suita-ble for their height and page 96, 87.
• Always keep your feet in the footweli while the vehicle is in motion. Never place your feet on the seat or dash panel, for example, and never ride with your feet out the window. When you are sat like this, the airbag and seat belt cannot provide optimal protection and could actually increase the risk of Injury during an accident.
A WARNING
Always adjust seats, seat belts and head re-straints to their correct position before any journey and ensure that ail passengers have fastened their seat belt.
• Push the front passenger seat as far back as possible.
• Adjust the driver seat so that there is at least 25 cm between your breastbone and the hub of the steering wheel. If your build makes it impossible to fulfil this requirement then you must contact a qualified workshop so they can make any necessary modifications.
• Never travel with the back rest tilted far back. The further back the backrest is tilted, the greater the risk of injury caused by incor-rect seat belt routing or an incorrect sitting position.
• Never travel with the back rest tilted far forwards. When a front airbag is triggered it could force the seat backrest backwards and injure vehicle occupants on the back seats.
• Adopt and maintain the greatest possible distance from the steering wheel and dash panel.
• You should always sit upright with your back against the seat back rest with the front seats properly adjusted. Do not position any body part too close where the airbags are fit-ted.
• The risk of serious injury Is increased for passengers on the rear seat if they are not sitting upright because the seat belts are in-correctly positioned.
A WARNING
Incorrect adjustment of the seats can cause accidents and serious injuries.
• The seats may only be adjusted when the vehicle is stationary, or else the seat could change position unexpectedly while the vehi-cle is in motion, leading to a loss of control of the vehicle. Furthermore, an incorrect seating position is adopted while adjusting the seat. .,.
Sitting correctly and safely 61

A WARNING (Continued)
• Only adjust the height and tilt of the seat or move lt forwards and backwards when the area around the seat is clear.
• There should be no objects in the adjust-ment area of the front seats.
• Make sure that there is no dirt in the areas within which the front seats can be adjusted (and locked In place).
A WARNING
Cigarette lighters in the vehicle could be damaged or accidentally lit. This could lead to serious burns and other Injuries.
• Before adjusting the seats always make sure that there is no lighter on or near the moveable parts of the seat.
• Before closing stowage areas or compart-ments always ensure that there Is no lighter in the way.
• Never stow lighters in stowage areas or compartments or on other surfaces In the ve-hicle. Cigarette lighters may self-Ignite on high-temperature surfaces, especially In sum-
The dangers of assuming an incorrect sitting position
.....-m First read and observe the Introductory L-.bU information and safety warnings & on page 61.
If the seat belts are not worn or are worn incorrect-ly, the risk of severe or fatal injuries increases. Seat belts can only provide optimal protection if the seat belt routing is correct. Assuming an incorrect sitting position considerably impairs the level of protection provided by a seat belt. This could lead to severe or even fatal injuries. The risk of severe or fatal injuries is especially increased when a de-ploying airbag strikes a vehicle occupant who has assumed an incorrect sitting position. The driver is responsible for all occupants transported in the ve-hicle, especially children.
The following list contains examples of sitting posi-tions that can be dangerous for all vehicle occu-pants.
Whenever the vehicle is in motion:
• Never stand in the vehicle.
• Never stand on the seats.
• Never kneel on the seats.
• Never tilt the backrest too far to the rear.
• Never lean against the dash panel.
• Never lie on the seats in the passenger com-partment.
• Never sit on the front edge of a seat.
• Never sit sideways.
Before the journey
• Never lean out of a window .
• Never put your feet out of a window.
• Never put your feet on the dash panel.
• Never place your feet on the seat cushion or seat backrest.
• Never travel in a footwell.
• Never sit on the armrest.
• Never travel on a seat without wearing the seat belt.
• Never use the bed.
• Never travel in the luggage compartment or on the load surface.
A WARNING
Every Incorrect sitting position In the vehicle Increases the risk of severe or fatal Injuries In the event of an accident or sudden driving or braking manoeuvre.
• All vehicle occupants must maintain a cor-rect sitting position and wear their seat belt properly while the vehicle Is In motion.
• Sitting In an incorrect position, not fasten-ing the seat belt, or too short a distance to the alrbag exposes the occupants to critical or fatal injuries, especially if the alrbags de-ploy and strike an occupant who has as-sumed an Incorrect sitting position.

Correct sitting position
Fig. 39 There must be a distance of at least 25 cm between the driver and the steering wheel. The distance to the dash panel must be at least 10 cm in the knee area.
f"'"""('n First read and observe the introductory L-Jc..l.l Information and safety warnings & on page 61.
The following details the correct sitting positions for the driver and passengers.
If any vehicle occupants cannot assume a correct sitting position due to their physical build, they should contact a qualified workshop to find out about possible special modifications. The seat belts and airbags can only provide a maximum lev-el of protection if a correct sitting position is as-sumed. Volkswagen Commercial Vehicles recom-mends using a Volkswagen Commercial Vehicles dealership for this purpose.
Volkswagen Commercial Vehicles recommends the following seating position for your own safety and to reduce the level of injury in the case of a sudden braking manoeuvre or an accident:
The following applies to all vehicle occupants:
• Adjust the head restraint so that its upper edge is at the same height as the top of the head, but not lower than eye level. Position the back of your head as close to the head restraint as possible 39 and 40.
• When adjusting for short people, push the head restraint all the way down, even if the head is then underneath the top edge of the head restraint.
• For taller people, push the head restraint up as far as it will go.
Fig. 40 Correct seat belt routing and head re-straint adjustment.
• Keep both feet in the footwell while the vehicle is in motion.
• Adjust and fasten seat belts properly 79.
Additional points for the driver:
• Move the backrest into an upright position so that your back rests fully against it.
• Adjust the steering wheel so that the distance between the steering wheel and your breastbone is at least 25 cm 39 and the circumference of the steering wheel can be held at the sides with the arms slightly bent.
• The steering wheel must always point towards the breastbone and not towards the face.
• Adjust the driver seat by moving it forwards or backwards so that you are able to press the pedals to the floor with your knees still slightly angled and the distance to the dash panel in the knee area is at least 10 cm 39.
• Adjust the height so that you can reach the highest point of the steering wheel.
• Always leave both feet in the footwell, to help ensure you maintain control of the vehicle at all times.
Additional points for the front passenger:
• Move the backrest into an upright position so that your back rests fully against it.
• Push the front passenger seat as far back as possible so that the airbag can provide maximum protection if it is deployed. Sitting correctly and safely

Overview of seats
Fig. 41 Overview of seats: short wheelbase (top), long wheelbase (bottom).
ro First read and observe the Introductory Information and safety warnings & on page 61.
Overview of seats 1)
Fig. 41 Short wheelbase Long wheelbase (7 seats max.) (8 seats max.)
1st seat row CD 2 single seats facing in direction of travel
2nd seat row® 1 or 2 single seats facing in direction of travel or in opposite direction of travel
3rd seat row 0 3-seat bench OR 2 single seats 1 or 2 single seats facing in direc-facing in direction of travel lion of travel
4th seat row @
Number of seats
The vehicle has a total of 8 seats: 2 at the front and up to 6 at the rear. Each seat is equipped with a seat belt.
Retrofitting seats
Additional seats can be retrofitted, provided that the maximum number of seats quoted by the man-ufacturer is not exceeded. For this purpose, seat
1> Use of seats 1n accordance with type approval.
Before the journey
-3-seat bench OR 2 single seats facing in direction of travel
anchor points should be fitted to the vehicle floor by a specialist workshop in accordance with Volks-wagen AG guidelines.
These additional seats must also have seat belt anchor points and suitable seat belts.
The Volkswagen Commercial Vehicles dealership can provide you with more information on retrofit-ting seats. .,.