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old the vehicle on the gradient in all situations or brake it 
sufficiently on all slopes going downhill (e.g. if the ground is slippery or icy). 
 
WARNING 
Always be prepared to brake the vehicle. Accidents and injuries could occur if you are not prepared 
to brake. 
The downhill speed control is only a support function and may not be able to brake the vehicle 
sufficiently in all situations when driving downhill. 
The vehicle may become faster despite the downhill speed control being in operation. 
Steering 
Information on steering 
The steering should be locked every time you leave the vehicle to make it more difficult for the 
vehicle to be stolen. 
The steering 
The power steering is not hydraulic, but is an electromechanical system. The advantage of this 
steering system is that no hydraulic hoses, hydraulic oil, pumps, filter or other parts are required. 
The electromechanical system reduces fuel consumption. A hydraulic system requires constant oil 
pressure in the system, whereas an electromechanical steering system only needs an energy supply 
while steering. 
In vehicles with driving profile selection, the selected driving profile can affect the behaviour of the 
power steering Driving profile selection and 4MOTION Active Control 
Electronic steering column lock in vehicles with a starter button 
The steering column will be locked if the driver door is opened when the ignition is switched off. For 
this, the vehicle should be stationary and, if necessary, the gear selector lever should be in position 
P. 
If the ignition is not switched off until after the driver door is opened, the electronic steering column 
will only be locked when the vehicle is locked using the sensor in the door handle or the vehicle key. 
Mechanical steering column lock (steering lock) in vehicles with an ignition lock 
The steering column is locked if the vehicle key is removed from the ignition lock when the vehicle is 
stationary. Turn the steering wheel slightly until the steering lock audibly engages. 
Insert the vehicle key into the ignition lock to unlock the steering lock. Turn the steering wheel 
slightly to relieve the load on the steering lock mechanism. Hold the steering wheel in this position 
and turn the ignition on. 
Electromechanical steering  
     
        
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Petrol 
Refuelling 
 Checking the engine oil level and refilling the engine oil 
Jump starting the vehicle 
If you notice misfiring, loss of power or uneven running when driving, reduce speed immediately and 
have the vehicle checked by a qualified workshop Troubleshooting
enter the exhaust system and escape into the atmosphere. The catalytic converter can also be 
damaged by overheating. 
 
The emissions may have a sulphur-like smell even when the exhaust purification system is working 
properly. 
Particulate filter 
First read and observe the introductoryinformation and safety warnings
Function 
Fuel standards 
Refuelling 
Engine oil sta
Jump starting the vehicle 
Periodic regeneration 
The soot in the particulate filter is burnt off at high temperatures on a periodic basis. 
To assist the regeneration of the particulate filter, Volkswagen recommends that you avoid making 
only short journeys. 
Noises, slight smells and increased engine speeds may occur during regeneration. The radiator fan 
may run on while the vehicle is moving or when the engine has been switched off. 
 
During the periodic regeneration process, the yellow indicator lamp does not light up. 
Troubleshooting 
First read and observe the introductoryinformation and safety warnings
Irregular engine running and faults 
  
     
        
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You can check whether your vehicle is equipped for the Flexible Service QI6 (Longlife) or Fixed 
Service QI1, QI2, QI3, QI4, QI7 (dependent on time or mileage) in the vehicle data Technical data
or on the inside cover of this owner's manual. 
Permitted engine oil standards 
Petrol engineswith particulate filter1) 
Flexible ServiceVW 508 00 or alternatively VW 504 002)Fixed ServiceVW 502 00 
Petrol engineswithout particulate filter 
Flexible ServiceVW 508 00 or alternatively VW 504 00Fixed ServiceVW 502 00 
Diesel engineswith particulate filter1) 
Flexible ServiceVW 507 00Fixed ServiceVW 507 00 
Diesel engineswithout particulate filter 
Flexible ServiceVW 507 00Fixed ServiceVW 505 01 
Volkswagen recommends engine oils. 
 
NOTICE 
additives is not covered by the warranty. 
Using other engine oils can cause engine damage. 
d engine oils are not 
available. To avoid damaging the engine, a maximum quantity of 0.5 litres of the following engine oil 
may be used only once until the next oil change: 
 SN (API SM). 
ards ACEA C3 or API CJ-4. 
1) Check with a qualified workshop if you are unsure whether your vehicle is equipped with a 
particulate filter. Volkswagen recommends using a Volkswagen dealership for this purpose. 
2) Using VW 504 00 instead of VW 508 00 may cause the vehicle's emissions values to increase 
slightly. 
Changing engine oil 
First read and observe the introductoryinformation and safety warnings 
     
        
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cable to 
your vehicle Service 
The engine oil and filter change should be carried out by a qualified workshop due to the special 
tools and knowledge required, this also applies to the disposal of used oil. Volkswagen recommends 
using a Volkswagen dealership for this purpose. 
More details on the service intervals can be found in the chapter on service Service 
Additives in the engine oil can cause new engine oil to discolour quickly. This is normal and does not 
mean that the engine oil should be changed more frequently. 
 
WARNING 
If, in exceptional cases, you have to carry out an oil change yourself, please observe the following: 
 
 
al when removing the oil drain plug with your fingers to help prevent oil 
from running down your arm. 
engine filling quantity. 
l in empty food containers, bottles or any other non-original containers as 
people finding these containers may not know that they contain engine oil. 
 
 
Before changing the engine oil, first find out where old oil can be disposed of properly near you. 
 
Used oil must be disposed of in accordance with regulations governing the protection of the 
environment. Never dispose of used oil in locations such as gardens, woods, sewerage systems, on 
streets and roads, or in rivers and waterways. 
Engine oil consumption 
First read and observe the introductoryinformation and safety warnings
Engine oil consumption can vary from engine to engine and can change during the service life of an 
engine. 
The vehicle may consume up to 1.0 litre of engine oil per 2,000 km, depending on your driving style 
and the conditions in which the car is used. In new vehicles, consumption may be higher for the first 
5,000 km. The engine oil level must therefore be checked at regular intervals, preferably each time 
the vehicle is refuelled and before long journeys.