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6018-2. Steps to take in an emergency
RAV4-HV_OM_OM42B81U_(U)
8
When trouble arises
NOTICE
■When handling jumper cables
When connecting the jumper cables, ensure that they do not become entan-
gled in the cooling fans, etc.
■ To prevent damaging the vehicle
The exclusive jump starting terminal is to be used when charging the 12-volt
battery from another vehicle in an emergency. It cannot be used to jump
start another vehicle.
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8-2. Steps to take in an emergency
If your vehicle overheats
●The needle of the engine coolant temperature gauge ( →P. 9 3 )
enters the red zone, or a loss of hybrid system power is experi-
enced. (For example, the vehicle speed does not increase.)
● “Engine Coolant Temp high” or “Hybrid System Overheated” is
shown on the multi-information display. ( →P. 566, 570)
● Steam comes out from under the hood.
■If the needle of the engine coolant temperature gauge enters
the red zone or “Engine Coolant Temp high” is shown on the
multi-information display
Stop the vehicle in a safe place and turn off the air conditioning
system, and then stop the hybrid system.
If you see steam:
Carefully lift the hood after the steam subsides.
If you do not see steam:
Carefully lift the hood.
After the hybrid system has cooled down sufficiently, inspect the
hoses and radiator core (radiator) for any leaks.
Radiator
Cooling fans
If a large amount of coolant
leaks, immediately contact
your Toyota dealer.
The following may indicate that your vehicle is overheating.
Correction procedures
1
2
3
1
2
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6038-2. Steps to take in an emergency
RAV4-HV_OM_OM42B81U_(U)
8
When trouble arises
The coolant level is satisfactory if it is between the “FULL” and
“LOW” lines on the reservoir.
Reservoir
“FULL” line
“LOW” line
Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
Start the hybrid system and turn the air conditioning system on to
check that the radiator cooling fans operate and to check for
coolant leaks from th e radiator or hoses.
The fans operate when the air conditioning system is turned on immedi-
ately after a cold start. Confirm that the fans are operating by checking
the fan sound and air flow. If it is difficult to check these, turn the air con-
ditioning system on and off repeatedly. (The fans may not operate in
freezing temperatures.)
If the fans are not operating:
Stop the hybrid system immediately and contact your Toyota
dealer.
If the fans are operating:
Have the vehicle inspected at the nearest Toyota dealer.
4
1
2
3
5
6
7
Page 604 of 680
6048-2. Steps to take in an emergency
RAV4-HV_OM_OM42B81U_(U)■
If “Hybrid System Overheated” is shown on the multi-informa-
tion display
Stop the vehicle in a safe place.
Stop the hybrid system and carefully lift the hood.
After the hybrid system has cooled down, inspect the hoses and
radiator core (radiator) for any leaks.
Radiator
Cooling fans
If a large amount of coolant
leaks, immediately contact
your Toyota dealer.
The coolant level is satisfactory if it is between the “FULL” and
“LOW” lines on the reservoir.
Reservoir
“FULL” line
“LOW” line
Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
1
2
3
1
2
4
1
2
3
5
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6058-2. Steps to take in an emergency
RAV4-HV_OM_OM42B81U_(U)
8
When trouble arises
Start the hybrid system and check for the multi-information dis-
play.
If the message does not disappear:
Stop the hybrid system and contact your Toyota dealer.
If the message is not displayed:
Have the vehicle inspected at the nearest your Toyota dealer.
WARNING
■ When inspecting under the hood of your vehicle
Observe the following precautions.
Failure to do so may result in serious injury such as burns.
● If steam is seen coming from under the hood, do not open the hood until
the steam has subsided. The engine compartment may be very hot.
● After the hybrid system has been turned off, check that the “READY” indi-
cator is off.
When the hybrid system is operating, the gasoline engine may automati-
cally start, or the cooling fan may suddenly operate even if the gasoline
engine stops. Do not touch or approach rotating parts such as the fan,
which may lead to fingers or clothing (especially a tie, a scarf or a muffler)
getting caught, resulting in serious injury.
● Do not loosen the coolant reservoir cap while the hybrid system and radia-
tor are hot.
High temperature steam or coolant could spray out.
6
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6068-2. Steps to take in an emergency
RAV4-HV_OM_OM42B81U_(U)
NOTICE
■When adding engine/power control unit coolant
Add coolant slowly after the hybrid system has cooled down sufficiently.
Adding cool coolant to a hot hybrid system too quickly can cause damage to
the hybrid system.
■ To prevent damage to the cooling system
Observe the following precautions:
● Avoid contaminating the coolant with foreign matter (such as sand or dust
etc.).
● Do not use any coolant additive.
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8-2. Steps to take in an emergency
8
When trouble arises
If the vehicle becomes stuck
Stop the hybrid system. Set the parking brake and shift the shift
lever to P.
Remove the mud, snow or sand from around the stuck tire.
Place wood, stones or some other material to help provide traction
under the tires.
Restart the hybrid system.
Shift the shift lever to D or R and release the parking brake. Then,
while exercising caution, depress the accelerator pedal.
■ When it is difficult to free the vehicle
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Press to turn off TRAC.
1
2
3
4
5
Page 608 of 680
6088-2. Steps to take in an emergency
RAV4-HV_OM_OM42B81U_(U)
WARNING
■When attempting to free a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the
surrounding area is clear to avoid striking other vehicles, objects or people.
The vehicle may also lunge forward or lunge back suddenly as it becomes
free. Use extreme caution.
■ When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may
cause an accident resulting in death or serious injury.
NOTICE
■To avoid damaging the hybrid transmission and other components
● Avoid spinning the wheels and depressing the accelerator pedal more
than necessary.
● If the vehicle remains stuck even after these procedures are performed,
the vehicle may require towing to be freed.