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4927-2. Steps to take in an emergency
■Warning messages
The warning messages explained below may differ from the actual messages
according to operation conditions and vehicle specifications.
■ System warning lights
The master warning light does not come on or flash in the following cases.
Instead, a separate system warning light will come on along with a message
shown on the multi-information display.
●Malfunction in the ABS
The ABS warning light comes on. ( →P. 481)
● Malfunction in the brake system
The brake system warning light (yellow) comes on. ( →P. 480)
● Malfunction in the tire pressure warning system
The tire pressure warning light comes on. ( →P. 483)
● Remaining fuel level is low
The low fuel level warning light comes on. ( →P. 483)
■ If a message instructing to refer to the Owner’s Manual is displayed
● If the following messages are shown, there may be a malfunction.
Immediately stop the vehicle in a safe place and contact your Toyota dealer.
Continuing to drive the vehicle may be dangerous.
• “Low Braking Power Stop in a Safe Place See Owner’s Manual”
• “Oil Pressure Low Stop in a Safe Place See Owner’s Manual”
• “Charging System Malfunction Stop in a Safe Place See Owner’s Man-
ual”
● If the following message is shown, there may be a malfunction.
Immediately have the vehicle inspected by your Toyota dealer.
• “Hybrid System Malfunction”
• “Check Engine”
• “Hybrid Battery System Malfunction”
• “Accelerator System Malfunction”
• “Smart Key System Malfunction See Owner’s Manual”
● If “Engine Coolant Temp High Stop in a Safe Place See Owner’s Manual” is
displayed, follow the instructions accordingly. ( →P. 519)
● If “Maintenance Required for Traction Battery Cooling Parts See Owner’s
Manual” is displayed, follow the instructions accordingly. ( →P. 493)
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4937-2. Steps to take in an emergency
7
When trouble arises
■If “Hybrid System Overheated Re duced Output Power” is shown
This message may be displayed when driving under severe operating condi-
tions. (For example, when driving up a long steep hill.)
Handling method: →P. 519
■ If “Maintenance Required for Tracti on Battery Cooling Parts See Owner’s
Manual” is shown
The filter may be clogged, the air intake vent may be blocked or there may be
a gap in the duct.
● If the air intake vent or filter is dirty, refer to P. 450 for cleaning the air intake
vent and filter.
● If the message is being displayed and the air intake vent and filter are not
dirty, have the vehicle inspected at your Toyota dealer.
■ If “Traction Battery Needs to be Protected Refrain From the Use of N
Position” is shown
This message may be displayed when the shift lever is in N.
As the hybrid battery (traction battery) cannot be charged when the sh\
ift lever
is in N, when the vehicle is to be stopped for a long period of time, shift the
shift lever to P.
■ If “Traction Battery Needs to be Pr otected Shift into P to Restart” is
shown
Message is displayed when the remaining charge for the hybrid battery (trac-
tion battery) is low, because vehicle has been shifted N for a long period of
time.
When operating the vehicle, shift the shift lever to P and restart the hybrid
system.
■ If “Shift to P Before Exiting Vehicle” is shown
Message is displayed when the driver’s door is opened without turning the
power switch off with the shift lever in any position other than P.
Shift the shift lever to P.
■ If “Shift Is in N Release Acceler ator Before Shifting” is shown
Message is displayed when the accelerator pedal has been depressed and
the shift lever is in N. Release the accelerator pedal and shift the shift lever to
D or R.
■ If “Press Brake When Vehicle Is Sto pped Hybrid System May Overheat”
is shown
Message is displayed when the accelerator pedal is depressed to maintain
the vehicle position when stopped on a upward slope, etc.
If this continues, the hybrid system may overheat.
Release the accelerator pedal and depress the brake pedal.
Page 496 of 596
4967-2. Steps to take in an emergency
●Stop the vehicle in a safe pl ace on a hard, flat surface.
● Set the parking brake.
● Shift the shift lever to P.
● Stop the hybrid system.
● Turn on the emergency flashers. ( →P. 474)
If you have a flat tire
Your vehicle is equipped with a spare tire. The flat tire can be
replaced with the spare tire.
For details about tires: →P. 4 2 8
WARNING
■If you have a flat tire
Do not continue driving with a flat tire.
Driving even a short dist ance with a flat tire can damage the tire and the
wheel beyond repair, which could result in an accident.
Before jacking up the vehicle
Location of the spare tire, jack and tools
Luggage floor cover
Wheel nut wrench
Jack Spare tire
Jack handle1
2
3
4
5
Page 502 of 596

5027-2. Steps to take in an emergency
WARNING
■Replacing a flat tire
●Do not touch the disc wheels or the area around the brakes immedi-
ately after the vehicle has been driven.
After the vehicle has been driven the disc wheels and the area around
the brakes will be extremely hot. To uching these areas with hands, feet
or other body parts while changing a tire, etc. may result in burns.
●Failure to follow these precautions could cause the wheel nuts to
loosen and the tire to fall off, resulting in death or serious injury.
• Have the wheel nuts tightened wit h a torque wrench to 76 ft•lbf (103
N•m, 10.5 kgf•m) as soon as possible after changing wheels.
• Do not attach a heavily damaged wheel ornament, as it may fly off the wheel while the vehicle is moving.
• When installing a tire, only use w heel nuts that have been specifi-
cally designed for that wheel.
• If there are any cracks or deforma tions in the bolt screws, nut
threads or bolt holes of the wheel, have the vehicle inspected by
your Toyota dealer.
• When installing the wheel nuts, be sure to install them with the
tapered ends facing inward. ( →P. 447)
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5057-2. Steps to take in an emergency
7
When trouble arises
WARNING
■When using the compact spare tire
●Remember that the compact spare tire provided is specifically
designed for use with your vehicle. Do not use your compact spare tire
on another vehicle.
●Do not use more than one compact spare tires simultaneously.
●Replace the compact spare tire with a standard tire as soon as possi-
ble.
●Avoid sudden acceleration, abrupt steering, sudden braking and shift-
ing operations that cause sudden engine braking.
■When the compact spare tire is attached
The vehicle speed may not be correctly detected, and the following sys-
tems may not operate correctly:
*:If equipped
■Speed limit when using the compact spare tire
Do not drive at speeds in excess of 50 mph (80 km/h) when a compact
spare tire is installed on the vehicle.
The compact spare tire is not designed for driving at high speeds. Fail-
ure to observe this precaution may lead to an accident causing death or
serious injury.
■After using the tools and jack
Before driving, make sure all the tools and jack are securely in place in
their storage location to reduce the po ssibility of personal injury during a
collision or sudden braking.
• ABS & Brake assist
• VSC
•TRAC
• EPS
• Automatic High Beam
•AFS (Adaptive Front-lighting
System)
*
• Dynamic radar cruise control with full-speed range
• LDA (Lane Departure Alert with steering control) • PCS (Pre-Collision System)
• Tire pressure warning system
• BSM (Blind Spot Monitor)
*
• Intuitive parking assist*
• Intelligent Clearance Sonar
(ICS)
*
• Rear view monitor system*
• Toyota parking assist monitor*
• Panoramic view monitor*
• Navigation system*
Page 508 of 596

5087-2. Steps to take in an emergency
One of the following may be the cause of the problem:
●The 12-volt battery may be discharged. ( →P. 512)
● One or both of the 12-volt batter y terminals may be disconnected.
( → P. 424)
Contact your Toyota dealer if the problem cannot be repaired, or if repair
procedures are unknown.
When the hybrid system does not start, the following steps can be
used as an interim measure to star t the hybrid system if the power
switch is functioning normally.
Do not use this starting procedure except in case of emergency.
Set the parking brake.
Shift the shift lever to P.
Turn the power switch to ACCESSORY mode.
Press and hold the power switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the hybrid system can be started using the above steps, the
system may be malfunctioning. Have the vehicle inspected by your
Toyota dealer.
The interior lights and headlight s do not turn on, or the horn
does not sound.
Emergency start function
1
2
3
4
Page 510 of 596
5107-2. Steps to take in an emergency
■Tr u n k
Turn the mechanical key clock-
wise to open.
Ensure that the shift lever is in P and firmly depress the brake
pedal.
Touch the Toyota emblem side
of the electronic key to the
power switch.
When the electronic key is
detected, a buzzer sounds and the
power switch will turn to ON mode.
When the smart key system is
deactivated in customization set-
ting, the power switch will turn to
ACCESSORY mode.
Firmly depress the brake pedal and check that is displayed
on the multi-information display.
Press the power switch shortly and firmly.
In the event that the pow er switch still cannot be started, contact your
Toyota dealer.
Starting the hybrid system
1
2
3
4
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5117-2. Steps to take in an emergency
7
When trouble arises
■Stopping the hybrid system
Shift the shift lever to P and press the power switch as you normally do when
stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(→P. 455)
■ Changing power switch modes
Release the brake pedal and press the power switch in step above.
The hybrid system does not start and modes will be changed each time the
switch is pressed. ( →P. 205)
■ When the electronic key does not work properly
●Make sure that the smart key system has not been deactivated in the cus-
tomization setting. If it is off, turn the function on.
(Customizable features: →P. 551)
● Check if battery-saving mode is set. If it is set, cancel the function.
(→P. 162)
WARNING
■ When using the mechanical key an d operating the power windows or
moon roof
Operate the power window or moon roof after checking to make sure that
there is no possibility of any passenger having any of their body parts
caught in the window or moon roof. Also, do not allow children to operate
the mechanical key. It is possible for children and other passengers to get
caught in the power window or moon roof.
3