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5
1
9 7 6
5
4
3
2
8
7-1. Essential informationEmergency flashers .......... 474
If your vehicle has to be stopped in an
emergency ...................... 475
7-2. Steps to take in an emergency
If your vehicle needs to be towed ..................... 476
If you think something is wrong .............................. 479
If a warning light turns on or a warning buzzer
sounds ............................ 480
If a warning message is displayed ......................... 490
If you have a flat tire .......... 496
If the hybrid system will not start ........................... 507
If the electronic key does not operate properly ........ 509
If the 12-volt battery is discharged ...................... 512
If your vehicle overheats ... 519
If the vehicle becomes stuck................................ 523 8-1. Specifications
Maintenance data (fuel, oil level, etc.) .......... 526
Fuel information ................. 535
Tire information.................. 538
8-2. Customization Customizable features ....... 551
8-3. Items to initialize Items to initialize ................ 559
Reporting safety defects for U.S. owners ........................ 562
Seat belt instructions for Canadian owners
(in French)................................ 563
SRS airbag instructions for Canadian owners
(in French)................................ 565
What to do if... (Troubleshooting) ..................... 576
Alphabetical index ...................... 579
7When trouble arises8Vehicle specifications
9For owners
Index
For information regarding the equipment listed below, refer to “NAV-
IGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”.
• Navigation system
• Audio system
• Rear view monitor system• Toyota parking assist monitor
• Panoramic view monitor
• Toyota Entune
Page 407 of 596
4076-2. Maintenance
6
Maintenance and care
General maintenance
Listed below are the general maintenance items that should be
performed at the intervals specified in the “Owner’s Warranty
Information Booklet” or “Owner’s Manual Supplement/Sched-
uled Maintenance Guide”. It is recommended that any problem
you notice should be brought to the attention of your Toyota
dealer or qualified service shop for advice.
Engine compartment
ItemsCheck points
Brake fluidIs the brake fluid at the correct
level? ( →P. 422)
CoolantIs the coolant at the correct level?
(→P. 420)
Engine oilIs the engine oil at the correct level?
(→P. 417)
Exhaust systemThere should not be any fumes or
strange sounds.
Radiator/condenser
The radiator and condenser should
be free from foreign objects.
(→P. 421)
Washer fluidIs there sufficient washer fluid?
(→P. 423)
Tr u nk
ItemsCheck points
12-volt battery Check the connections. (→P. 424)
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4126-3. Do-it-yourself maintenance
Do-it-yourself service precautions
If you perform maintenance by yourself, be sure to follow the
correct procedure as given in these sections.
ItemsParts and tools
12-volt battery
condition
(→ P. 424)•Grease
• Conventional wrench (for terminal clamp bolts)
Brake fluid level
(→ P. 422)• FMVSS No.116 DOT 3 or SAE J1703 brake fluid
• Rag or paper towel
• Funnel (used only for adding brake fluid)
Engine/power
control unit cool-
ant level
(→ P. 420)
• “Toyota Super Long Life Coolant” or a similar high
quality ethylene glycol-based non-silicate, non-
amine, non-nitrite and non-borate coolant with long-
life hybrid organic acid technology
U.S.A.:
“Toyota Super Long Life Coolant” is pre-mixed with
50% coolant and 50% deionized water.
Canada:
“Toyota Super Long Life Coolant” is pre-mixed with
55% coolant and 45% deionized water.
• Funnel (used only for adding coolant)
Engine oil level
( → P. 417)• “Toyota Genuine Motor Oil” or equivalent
• Rag or paper towel
• Funnel (used only for adding engine oil)
Fuses ( →P. 457)• Fuse with same amperage rating as original
Hybrid battery
(traction battery)
air intake vent
(→ P. 450)
• Vacuum cleaner, etc.
• Phillips screwdriver
Light bulbs
(→ P. 460)• Bulb with same number and wattage rating as origi-
nal
• Flathead screwdriver• Wrench
Radiator/con-
denser (
→P. 421)⎯
Page 416 of 596
4166-3. Do-it-yourself maintenance
Engine compartment
Fuse boxes (→P. 457)
Engine oil filler cap ( →P. 418)
Engine oil level dipstick (→ P. 417)
Brake fluid reservoir (→ P. 422)
Radiator ( →P. 421) Electric cooling fan
Condenser (
→P. 421)
Power control unit
coolant reservoir ( →P. 420)
Engine coolant reservoir (→ P. 420)
Washer fluid tank ( →P. 423)1
2
3
4
5
6
7
8
9
10
Page 417 of 596
4176-3. Do-it-yourself maintenance
6
Maintenance and care
With the engine at operating temperature and turned off, check the oil
level on the dipstick.
■Checking the engine oilPark the vehicle on level ground. After warming up the engine
and turning it off the hybrid system, wait more than 5 minutes for
the oil to drain back into the bottom of the engine.
Holding a rag under the end,
pull the dipstick out.
Wipe the dipstick clean.
Reinsert the dipstick fully.
Holding a rag under the end, pull the dipstick out and check the
oil level.
Low
Normal
Excessive
The shape of the dipstick may
differ depending on the type of
vehicle or engine.
Wipe the dipstick and reinsert it fully.
Engine oil
1
2
3
4
5
1
2
3
6
Page 418 of 596

4186-3. Do-it-yourself maintenance
■Adding engine oil
If the oil level is below or near
the low level mark, add engine
oil of the same type as that
already in the engine.
Make sure to check the oil type and prepare the items needed
before adding oil.Remove the oil filler cap by turning it counterclockwise.
Add engine oil slowly, c hecking the dipstick.
Install the oil filler cap by turning it clockwise.
■Engine oil consumption
A certain amount of engine oil will be consumed while driving. In the following
situations, oil consumption may increase, and engine oil may need to be
refilled in between oil maintenance intervals.
●When the engine is new, for example directly after purchasing the vehicle or
after replacing the engine
● If low quality oil or oil of an inappropriate viscosity is used
● When driving at high engine speeds or with a heavy load, or when driving
while accelerating or decelerating frequently
● When leaving the engine idling for a long time, or when driving frequently
through heavy traffic
Engine oil selection →P. 529
Oil quantity
(Low → Full) 1.6 qt. (1.5 L, 1.3 Imp. qt.)
Items
Clean funnel
1
2
3
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4196-3. Do-it-yourself maintenance
6
Maintenance and care
WARNING
■Used engine oil
● Used engine oil contains potentially harmful contaminants which may
cause skin disorders such as inflammation and skin cancer, so care
should be taken to avoid prolonged and repeated contact. To remove used
engine oil from your skin, wash thoroughly with soap and water.
● Dispose of used oil and filters only in a safe and acceptable manner. Do
not dispose of used oil and filters in household trash, in sewers or onto the
ground.
Call your Toyota dealer, service station or auto parts store for information
concerning recycling or disposal.
● Do not leave used engine oil within the reach of children.
NOTICE
■To prevent serious engine damage
Check the oil level on a regular basis.
■ When replacing the engine oil
● Be careful not to spill engine oil on the vehicle components.
● Avoid overfilling, or the engine could be damaged.
● Check the oil level on the dipstick every time you refill the vehicle.
● Be sure the engine oil filler cap is properly tightened.
■ If oil is spilled on the engine cover
To prevent the engine cover from being damaged, remove any engine oil
from the engine cover as soon as possible using a neutral detergent.
Do not use an organic solvent such as brake cleaner.
Page 492 of 596

4927-2. Steps to take in an emergency
■Warning messages
The warning messages explained below may differ from the actual messages
according to operation conditions and vehicle specifications.
■ System warning lights
The master warning light does not come on or flash in the following cases.
Instead, a separate system warning light will come on along with a message
shown on the multi-information display.
●Malfunction in the ABS
The ABS warning light comes on. ( →P. 481)
● Malfunction in the brake system
The brake system warning light (yellow) comes on. ( →P. 480)
● Malfunction in the tire pressure warning system
The tire pressure warning light comes on. ( →P. 483)
● Remaining fuel level is low
The low fuel level warning light comes on. ( →P. 483)
■ If a message instructing to refer to the Owner’s Manual is displayed
● If the following messages are shown, there may be a malfunction.
Immediately stop the vehicle in a safe place and contact your Toyota dealer.
Continuing to drive the vehicle may be dangerous.
• “Low Braking Power Stop in a Safe Place See Owner’s Manual”
• “Oil Pressure Low Stop in a Safe Place See Owner’s Manual”
• “Charging System Malfunction Stop in a Safe Place See Owner’s Man-
ual”
● If the following message is shown, there may be a malfunction.
Immediately have the vehicle inspected by your Toyota dealer.
• “Hybrid System Malfunction”
• “Check Engine”
• “Hybrid Battery System Malfunction”
• “Accelerator System Malfunction”
• “Smart Key System Malfunction See Owner’s Manual”
● If “Engine Coolant Temp High Stop in a Safe Place See Owner’s Manual” is
displayed, follow the instructions accordingly. ( →P. 519)
● If “Maintenance Required for Traction Battery Cooling Parts See Owner’s
Manual” is displayed, follow the instructions accordingly. ( →P. 493)