Page 497 of 516
497
Index
C-HR_OM_USA_OM10526UWhat to do if...
(Troubleshooting) .................... 498
Alphabetical index ..................... 502
Page 498 of 516

498What to do if... (Troubleshooting)
C-HR_OM_USA_OM10526U
What to do if... (Troubleshooting)
●If you lose your keys or mechanical keys, new genuine keys or mechanical
keys can be made by your Toyota dealer. ( →P. 100)
●If you lose your keys or electronic keys, the risk of vehicle theft increases
significantly. Contact your Toyota dealer immediately. (→P. 104)
●Is the key battery weak or depleted? ( →P. 373)
●Vehicles with a smart key system:
Is the engine switch in IGNITION ON mode?
When locking the doors, turn the engine switch off. ( →P. 166)
●Vehicles with a smart key system:
Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of the radio
wave. ( →P. 101, 121)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. (→P. 109)
If you have a problem, check the following before contacting
your Toyota dealer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The rear door cannot be opened
Page 499 of 516

499What to do if... (Troubleshooting)
C-HR_OM_USA_OM10526U
●Is the shift lever in P? (→P. 162)
●Is the steering wheel unlocked? ( →P. 163)
●Is the battery discharged? (→P. 439)
●Did you press the engine switch while firmly depressing the brake pedal?
(→P. 165)
●Is the shift lever in P? ( →P. 167)
●Is the electronic key anywhere detectable inside the vehicle? ( →P. 118)
●Is the steering wheel unlocked? (→P. 168)
●Is the electronic key battery weak or depleted?
In this case, the engine can be started in a temporary way. (→P. 437)
●Is the battery discharged? (→P. 439)
●Vehicles without a smart key system:
Is the engine switch in the “ON” position?
If you cannot release the shift lever by depressing the brake pedal with the
engine switch in the “ON” position. ( →P. 174)
●Vehicles with a smart key system:
Is the engine switch in IGNITION ON mode?
If you cannot release the shift lever by depressing the brake pedal with the
engine switch in IGNITION ON mode. ( →P. 174)
If you think something is wrong
The engine does not start (v ehicles without a smart key sys-
tem)
The engine does not start (vehicles with a smart key system)
The shift lever cannot be shifted from P even if you depress
the brake pedal
Page 500 of 516

500What to do if... (Troubleshooting)
C-HR_OM_USA_OM10526U
●Vehicles without a smart key system:
It is locked to prevent theft of the vehicle if the key is pulled from the engine
switch. (→P. 163)
●Vehicles with a smart key system:
It is locked automatically to prevent theft of the vehicle. ( →P. 168)
●Is the window lock switch pressed?
The power window except for the one at the driver’s seat cannot be oper-
ated if the window lock switch is pressed. ( →P. 140)
●The auto power off function will be operated if the vehicle is left in ACCES-
SORY or IGNITION ON mode (the engine is not running) for a period of
time. ( →P. 167)
●The seat belt reminder light is flashing
Are the driver and the front passenger wearing the seat belts? ( →P. 411)
●The brake system warning light is on
Is the parking brake released? (→P. 177)
Depending on the situation, other types of warning buzzer may also sound.
( →P. 408, 418)
The steering wheel cannot be turned after the engine is
stopped
The windows do not open or close by operating the power
window switches
The engine switch is tu rned off automatically
(vehicles with a smart key system)
A warning buzzer sounds during driving
Page 501 of 516
501What to do if... (Troubleshooting)
C-HR_OM_USA_OM10526U
●Is the electronic key left inside the vehicle?
Check the message on the multi-information display. (→P. 418)
●When a warning light turns on or a warning message is displayed, refer to
P. 408, 418.
●Stop the vehicle in a safe place and replace the flat tire with the spare tire.
(→P. 423)
●Try the procedure for when the vehicle becomes stuck in mud, dirt, or
snow. ( →P. 446)
A warning buzzer sounds when leaving the vehicle
(vehicles with a smart key system)
A warning light turns on or a warning message is displayed
When a problem has occurred
If you have a flat tire
The vehicle becomes stuck
Page 502 of 516

502Alphabetical index
C-HR_OM_USA_OM10526U
Alphabetical index
A/C ............................................ 290Air conditioning filter ............. 370
ABS (Anti-lock Brake System)...... 279 Warning light ......................... 409
Air conditioning filter .............. 370
Air conditioning system .................................... 290
Air conditioning filter ............. 370
Airbags ....................................... 32 Airbag operating conditions .... 41
Airbag precautions for
your child .............................. 35
Correct driving posture ........... 24
Curtain shield airbag
operating conditions ............. 41
Curtain shield airbag
precautions ........................... 38
General airbag precautions .... 35
Locations of airbags................ 32
Modification and disposal of airbags ............... 40
Side airbag operating
conditions ............................. 41
Side airbag precautions .......... 35
Side and curtain shield airbags operating conditions ............. 41
Side and curtain shield airbags precautions ........................... 35
SRS airbags............................ 32
SRS warning light ................. 409
Anchor brackets ........................ 57
Anti-lock Brake System (ABS) ...................................... 279 Warning light ......................... 409
Assist grips .............................. 316
Automatic High Beam ............. 190
Automatic light control system .................................... 185
Auxiliary boxes ........................ 308 Back door ................................. 112
Back-up lights
Replacing light bulb .............. 387
Wattage ................................ 457
Battery ...................................... 349
Checking............................... 349
If the vehicle has discharged battery ................................ 439
Preparing and checking before winter ...................... 285
Warning light......................... 408
Bottle holders .......................... 305
Brake Fluid ...................................... 455
Parking brake ....................... 177
Warning light......................... 408
Brake assist ............................. 279
Break-in tips ............................ 149
Brightness control Instrument panel
light control ........................... 88
AB
Page 503 of 516

503Alphabetical index
C-HR_OM_USA_OM10526U
Care................................... 320, 324Aluminum wheels.................. 321
Exterior ................................. 320
Interior................................... 324
Seat belts .............................. 325
Cargo capacity ......................... 159
Cargo hooks............................. 307
Chains....................................... 286
Child restraint system ............... 55 Fixed with a LATCH system ......... ......................... 67
Fixed with a seat belt .............. 61
Front passenger occupant classification syst em............. 46
Points to remember ................ 55
Riding with children................. 54
Types of child restraint system installation
method ................................. 57
Using an anchor bracket ......... 70 Child safety ................................ 54
Airbag precautions.................. 35
Battery precautions....... 351, 442
Child restraint system ............. 55
How your child should wear
the seat belt.......................... 28
Installing child restraints ......... 57
Power window lock switch .... 140
Power window precautions ... 143
Rear door child-protectors .... 109
Removed wireless remote control
battery precautions............. 376
Seat belt extender
precautions........................... 31
Seat belt precautions .............. 30
Seat heater precautions ....... 298
Child-protectors ...................... 109
Cleaning ........................... 320, 324 Aluminum wheels ................. 321
Exterior ................................. 320
Interior .................................. 324
Seat belts.............................. 325
Clock......................................... 314
Condenser................................ 346
Console box ............................. 304
Continuously variable transmission.......................... 171 If the shift lever cannot be shifted from P ..................... 174
M mode................................. 172
Cooling system........................ 345 Engine overheating............... 443
Cruise control .......................... 236
Cup holders ............................. 306
Curtain shield airbags............... 33
Customizable features ............ 474
C
Page 504 of 516

504Alphabetical index
C-HR_OM_USA_OM10526U
Daytime running light system .................................... 187
Deck board ............................... 308
Defogger Outside rear view
mirrors ................................ 293
Rear window ......................... 293
Windshield ............................ 293
Dimensions .............................. 450
Dinghy towing .......................... 161
Display Multi-information display ......... 89
Warning message ................ 418
Do-it-yourself maintenance .... 335
Door lock
Back door.............................. 112
Side doors............................. 105
Smart key system ......... 105, 112
Wireless remote control ........ 105
Key........................................ 106
Doors Back door.............................. 112
Door lock........................ 105,112
Door windows ....................... 140
Open door warning buzzer......................... 110, 113
Outside rear view mirrors...... 137
Rear door child-protector ...... 109
Side doors............................. 105
Drive information ....................... 90
Driving ...................................... 146
Break-in tips .......................... 149
Correct posture ....................... 24
Procedures ........................... 146
Winter drive tips .................... 285 Eco Driving Indicator ................ 85
Electric Power Steering
(EPS) ...................................... 279 Warning light......................... 409
Electronic key ............................ 98
Battery-saving function ......... 120
If the electronic key does not operate
properly .............................. 436
Replacing the battery............ 373
Emergency, in case of
If a warning buzzer sounds................................ 408
If a warning light turns on ..... 408
If a warning message is
displayed ............................ 418
If the battery is discharged ... 439
If the electronic key
does not operate
properly .............................. 436
If the engine will not start ...... 434
If you have a flat tire ............. 423
If you think something is wrong ................................. 406
If your vehicle becomes stuck ................................... 446
If your vehicle has to be
stopped in an emergency ... 397
If your vehicle needs to be towed.................................. 399
If your vehicle overheats....... 443
DE