2018 TOYOTA C-HR Owners Manual

4337-2. Steps to take in an emergency
7
When trouble arises
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NOTICE
■Be careful when driving over bumps with the compact spare tire
installed on the vehicle.
The vehicle height may become lower when driving with the compact
spare tire, compared to when driving with standard tires. Be careful
when driving over uneven road surfaces.
■Driving with tire chains and the compact spare tire
Do not fit tire chains to the compact spare tire.
Tire chains may damage the vehicle body and adversely affect driving
performance.
■When replacing the tires
When removing or fitting the wheels, tires or the tire pressure warning
valve and transmitter, contact your Toyota dealer as the tire pressure
warning valve and transmitter may be damaged if not handled correctly.
■To avoid damage to the tire pressure warning valves and transmit-
ters
When a tire is repaired with liquid sealants, the tire pressure warning
valve and transmitter may not operate properly. If a liquid sealant is
used, contact your Toyota dealer or other qualified service shop as soon
as possible. Make sure to replace the tire pressure warning valve and
transmitter when replacing the tire. ( →P. 354)

4347-2. Steps to take in an emergency
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If the engine will not start
One of the following may be the cause of the problem:
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● The engine may be flooded.
Try to restart the engine again following correct starting procedures.
(→ P. 162, 165)
● There may be a malfunction in the engine immobilizer system.
(→ P. 74)
One of the following may be the cause of the problem:
● The battery may be discharged. ( →P. 439)
● The battery terminal connections may be loose or corroded.
The engine starting system may be malfunctioning due to an electrical
problem such as electronic key battery depletion or a blown fuse.
However, an interim measure is available to start the engine.
( → P. 435)
If the engine will not start eve n though correct starting proce-
dures are being followed ( →P. 162, 165), consider each of the fol-
lowing points:
The engine will not start even though the starter motor operates
normally.
The starter motor turns over slowly, the interior lights and head-
lights are dim, or the horn does not sound or sounds at a low
volume.
The starter motor does not turn over (vehicles with a smart key
system)

4357-2. Steps to take in an emergency
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When trouble arises
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One of the following may be the cause of the problem:
●One or both of the battery terminals may be disconnected.
● The battery may be discharged. ( →P. 439)
● There may be a malfunction in th e steering lock system. (vehicles
with a smart key system)
Contact your Toyota dealer if the problem cannot be repaired, or if repair
procedures are unknown.
When the engine does not start, the following steps can be used as an
interim measure to start the engine if the engine switch is functioning
normally:
Set the parking brake.
Shift the shift lever to P.
Turn the engine switch to ACCESSORY mode.
Press and hold the engine switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the engine can be started using the above steps, the system
may be malfunctioning. Have the ve hicle inspected by your Toyota
dealer.
The starter motor does not turn over, the interior lights and head-
lights do not turn on, or the horn does not sound.
Emergency start function (vehicles with a smart key system)
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4367-2. Steps to take in an emergency
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If the electronic key does not operate
properly (vehicles with a smart key system)
Use the mechanical key (→P. 100) in order to perform the following
operations:
Locks all the doors
Closes the windows (turn and
hold)
*
Unlocks the door
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 3 seconds
unlocks the other doors.
Opens the windows (turn and
hold)
*
*
: These settings must be customized at your Toyota dealer. ( →P. 474)
If communication between the electronic key and vehicle is
interrupted ( →P. 121) or the electronic key cannot be used
because the battery is depleted, the smart key system and
wireless remote control cannot be used. In such cases, the
doors can be opened and the engine can be started by follow-
ing the procedure below.
Locking and unlocking the doors

4377-2. Steps to take in an emergency
7
When trouble arises
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Ensure that the shift lever is in P and depress the brake pedal.
Touch the Toyota emblem side
of the electronic key to the
engine switch.
When the electronic key is
detected, a buzzer sounds and the
engine switch will turn to IGNITION
ON mode.
When the smart key system is
deactivated in customization set-
ting, the engine switch will turn to
ACCESSORY mode.
Firmly depress the brake pedal and check that and mes-
sages are shown on the multi-information display.
Press the engine switch.
In the event that the engine still ca nnot be started, contact your Toyota
dealer.
Starting the engine
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4387-2. Steps to take in an emergency
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■Stopping the engine
Set the parking brake, shift the shift lever to P and press the engine switch as
you normally do when stopping the engine.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(→P. 373)
■ Changing engine switch modes
Release the brake pedal and press the engine switch in step above. The
engine does not start and modes will be changed each time the switch is
pressed. ( →P. 166)
■ When the electronic key does not work properly
●Make sure that the smart key system and push button start has not been
deactivated in the customization setting. If it is off, turn the function on.
(Customizable features: →P. 474)
● Check if battery-saving mode is set. If it is set, cancel the function.
(→P. 120)
WARNING
■ When using the mechanical key and operating the power windows
Operate the power window after checking to make sure that there is no pos-\
sibility of any passenger having any of their body parts caught in the side
window.
Also, do not allow children to operate the mechanical key. It is possible for
children and other passengers to get caught in the power window.
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4397-2. Steps to take in an emergency
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7
When trouble arises
If the vehicle battery is discharged
If you have a set of jumper (or booster) cables and a second vehicle
with a 12-volt battery, you can jump start your vehicle by following the
steps below.
Open the hood. ( →P. 338)
Remove the engine cover.
Pull up the both ends of the cover
vertically.
The following procedures may be used to start the engine if the
vehicle’s battery is discharged.
You can also call your Toyota de aler or a qualified repair shop.
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4407-2. Steps to take in an emergency
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Connect the jumper cables according to the following procedure:Connect a positive jumper cable clamp to the positive (+) battery
terminal on your vehicle.
Connect the clamp on the other e nd of the positive cable to the
positive (+) battery terminal on the second vehicle.
Connect a negative cable clamp to the negative (-) battery termi-
nal on the second vehicle.
Connect the clamp at the other end of the negative cable to a
solid, stationary, unpainted metallic point away from the battery
and any moving parts, as shown in the illustration.
Start the engine of the second v ehicle. Increase the engine speed
slightly and maintain at that level for approximately 5 minutes to
recharge the batter y of your vehicle.
Vehicles with a smart key system: Open and close any of the doors
of your vehicle with the engine switch off.3
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