Page 525 of 660
5258-2. Steps to take in an emergency
AVENSIS_OM_OM20C79E_(EE)
8
When trouble arises
Insert the towing eyelet into the
hole and tighten partially by
hand.
Insert a wheel nut wrench or
hard metal bar into the towing
eyelet parallel to the front
bumper surface.
To prevent damaging the vehicle,
cover the ends of the wheel nut
wrench or hard metal bar with rags,
tapes, etc.
Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the engine.
If the engine does not start, turn the engine switch to the “ON” posi-
tion (vehicles without smart entry & start system) or IGNITION ON
mode (vehicles with smart entry & start system).
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: P. 2 2 4
3
4
5
6
7
8
Page 526 of 660

5268-2. Steps to take in an emergency
AVENSIS_OM_OM20C79E_(EE)
■While towing
If the engine is not running, the power assist for the brakes and steering will
not function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is installed in the trunk or luggage compartment.
( P. 571, 556)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■ When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing eyelets, cables or chains. The towing eye-
lets, cables or chains may become damaged, broken debris may hit peo-
ple and cause serious damage.
● Do not turn the engine switch to the “LOCK” position (vehicles without
smart entry & start system) or off (vehicles with smart entry & start sys-
tem).
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
■ Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely. If not securely
installed, towing eyelets may come loose during towing.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground.
If the vehicle is towed with the front
wheels contacting the ground, the drive-
train and related parts may be damaged.
Page 527 of 660

5278-2. Steps to take in an emergency
AVENSIS_OM_OM20C79E_(EE)
8
When trouble arises
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Vehicles without smart entry & start system: Do not tow the vehicle from
the rear when the engine switch is in the “LOCK” position or the key is
removed. The steering lock mechanism is not strong enough to hold the
front wheels straight.
● Vehicles with smart entry & start system: Do not tow the vehicle from the
rear when the engine switch is off. The steering lock mechanism is not
strong enough to hold the front wheels straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
■ To prevent damage to the vehicle when using a flatbed truck
● Do not drive over the wheel chocks, as doing so may damage the tires.
● When lashing the front tires, do not tie down the vehicle over any parts
other than the tires (do not use parts such as the suspension).
Page 556 of 660
5568-2. Steps to take in an emergency
AVENSIS_OM_OM20C79E_(EE)
Sedan
*1: Use of the jack and wheel nut wrench. (if equipped) (P. 577)
A jack and wheel nut wrench can be purchased at any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repairer.
*2: Use of the wheel cap clip. (if equipped) ( P. 489)
Location of the emergency tire puncture repair kit, jack and tools
Wheel nut wrench*1
Towing eyelet
Parking brake release tool
Jack*1
Wheel cap clip*2
Jack handle*1
Emergency tire puncture
repair kit
1
2
3
4
5
6
7
Page 557 of 660
5578-2. Steps to take in an emergency
AVENSIS_OM_OM20C79E_(EE)
8
When trouble arises
Wagon
*1: Use of the jack and wheel nut wrench. (if equipped) (P. 577)
A jack and wheel nut wrench can be purchased at any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repairer.
*2: Use of the wheel cap clip. (if equipped) ( P. 489)
Towing eyelet
Parking brake release tool
Jack*1
Jack handle*1
Rear auxiliary box
Wheel cap clip*2
Emergency tire puncture
repair kit
Wheel nut wrench*1
1
2
3
4
5
6
7
8
Page 571 of 660
5718-2. Steps to take in an emergency
AVENSIS_OM_OM20C79E_(EE)
8
When trouble arises
Vehicles with compact spare tire
Vehicles with full-size spare tire
Location of the spare tire, jack and tools (sedan)
Towing eyelet
Jack
Jack handle
Spare tire
Wheel nut wrench
Parking brake release tool
1
2
3
4
5
6
Jack
Towing eyelet
Spare tire
Jack handle
Parking brake release tool
Wheel nut wrench
1
2
3
4
5
6
Page 572 of 660
5728-2. Steps to take in an emergency
AVENSIS_OM_OM20C79E_(EE)
Vehicles with compact spare tire
Vehicles with full-size spare tire
Location of the spare tire, jack and tools (wagon)
Rear auxiliary box
Jack handle
Spare tire
Jack
Wheel nut wrench
Parking brake release tool
Towing eyelet
1
2
3
4
5
6
7
Rear auxiliary box
Jack handle
Spare tire
Parking brake release tool
Towing eyelet
Wheel nut wrench
Jack
1
2
3
4
5
6
7
Page 581 of 660
5818-2. Steps to take in an emergency
AVENSIS_OM_OM20C79E_(EE)
8
When trouble arises
Lower the vehicle.
Firmly tighten each nut two or
three times in the order shown
in the illustration.
Tightening torque:
103 N•m (10.5 kgf•m, 76 ft•lbf)
Vehicles with full wheel orna-
ment, reinstall the wheel orna-
ment.
Align the cutout of the wheel orna-
ment with the valve stem as
shown.
Stow the flat tire, tire jack and all tools.
3
4
5
6