2018 Ram 3500 Chassis Cab Owner's Manual

NOTE:The Remote Start Comfort System can be activated
and deactivated through the Uconnect System. Refer to
“Uconnect Settings” in “Multimedia” for further informa-
tion on Remote Start Comfort System operation.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in- cluding interference that may cause undesired opera-
tion.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
SENTRY KEY
The Sentry Key Immobilizer System prevents unauthor-
ized vehicle operation by disabling the engine. The system
does not need to be armed or activated. Operation is
automatic, regardless of whether the vehicle is locked or
unlocked.
The system uses a key fob, an Ignition Node Module,
Keyless Push Button Ignition and a RF receiver to prevent
unauthorized vehicle operation. Therefore, only key fobs
that are programmed to the vehicle can be used to start and
operate the vehicle. The system will not allow the engine to
crank if an invalid key fob is used to start and operate the
vehicle. The system will shut the engine off in two seconds
if an invalid key fob is used to start the engine.
NOTE: A key fob that has not been programmed is also
considered an invalid key.
During normal operation, after placing the keyless ignition
in the ON/RUN position, the vehicle security light will
turn on for three seconds for a bulb check. If the light
remains on after the bulb check, it indicates that there is a
problem with the electronics. In addition, if the light begins
to flash after the bulb check, it indicates that someone used
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GETTING TO KNOW YOUR VEHICLE 31

an invalid key fob to try to start the engine. Either of these
conditions will result in the engine being shut off after two
seconds.
If the vehicle security light turns on during normal vehicle
operation (vehicle running for longer than 10 seconds), it
indicates that there is a fault in the electronics. Should this
occur, have the vehicle serviced as soon as possible by an
authorized dealer.
CAUTION!
The Sentry Key Immobilizer system is not compatible
with some aftermarket remote starting systems. Use of
these systems may result in vehicle starting problems
and loss of security protection.
All of the key fobs provided with your new vehicle have
been programmed to the vehicle electronics.
Customer Key Programming
Programming key fobs may be performed at an authorized
dealer.
Replacement Keys
NOTE: Only key fobs that are programmed to the vehicle
electronics can be used to start and operate the vehicle.
Once a key fob is programmed to a vehicle, it cannot be
programmed to any other vehicle.
CAUTION!
• Always remove the key fobs from the vehicle and
lock all doors when leaving the vehicle unattended.
• For vehicles equipped with Keyless Enter-N-Go —
Ignition, always remember to place the ignition in
the OFF position.
NOTE: Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of programming
a blank key fob to the vehicle electronics. A blank key fob
is one that has never been programmed.
When having the Sentry Key Immobilizer System serviced,
bring all vehicle keys with you to an authorized dealer.
32 GETTING TO KNOW YOUR VEHICLE

General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2.
This device must accept any interference received, includ-
ing interference that may cause undesired operation.
NOTE:Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
VEHICLE SECURITY ALARM
The vehicle security alarm monitors the vehicle doors and
ignition for unauthorized operation. When the vehicle
security alarm is activated, interior switches for door locks
are disabled. The system provides both audible and visible
signals for the first three minutes. The horn will sound, the
headlights will turn on, the park lamps and/or turn signals
will flash and vehicle security light will flash repeatedly.
For an additional 15 minutes only, the headlights will turn
on, the park lamps and/or turn signals, and vehicle
security light will flash.
To Arm The System
Follow these steps to arm the vehicle security alarm:
1. Remove the key from the ignition system (refer to Starting The Engine inStarting And Operating for
further information).
• For vehicles equipped with Keyless Enter-N-Go —
Ignition, make sure the vehicle ignition system is
OFF.
• For vehicles not equipped with Keyless Enter-N-Go —
Ignition, make sure the vehicle ignition system is
OFF and the key is physically removed from the
ignition.
2. Perform one of the following methods to lock the vehicle:
• Push lock button on the interior power door lock
switch with the driver and/or passenger door open.
• Push the lock button on the exterior Passive Entry
Door Handle with a valid key fob available in the same
exterior zone (refer to Keyless Enter- N-Go — Passive
Entry inGetting To Know Your Vehicle for further
information).
• Push the lock button on the key fob.
3. If any doors are open, close them.
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GETTING TO KNOW YOUR VEHICLE 33

The vehicle security alarm will set when you use the power
door locks, or use the key fob to lock the doors. After all the
doors are locked and closed, the vehicle security light, in
the instrument panel cluster, will flash rapidly for about 16
seconds to indicate that the alarm is being set. After the
alarm is set, the vehicle security light will flash at a slower
rate to indicate that the system is armed.
To Disarm The System
The vehicle security alarm can be disarmed using any of
the following methods:
1. Push the unlock button on the key fob.
2. Grasp the Passive Entry Unlock Door Handle with avalid key fob within 5 ft (1.5 m) of the passive entry door
handle. If equipped, refer to Keyless Enter-N-Go —
Passive Entry inGetting To Know Your Vehicle for
further information.
3. Cycle the ignition out of the OFF position. •For vehicles equipped with Keyless Enter-N-Go —
Ignition, push the Keyless Ignition START/STOP but-
ton (requires at least one valid key fob in the vehicle).
• For vehicles not equipped with Keyless Enter-N-Go,
insert a valid key into the ignition switch and turn the
key to the ON position. The vehicle security alarm is designed to protect your
vehicle. However, you can create conditions where the
system will give you a false alarm. If one of the previously
described arming sequences has occurred, the vehicle
security alarm will arm regardless of whether you are in
the vehicle or not. If you remain in the vehicle and open a
door, the alarm will sound. If this occurs, disarm the
vehicle security alarm.
If the vehicle security alarm is armed and the battery
becomes disconnected, the vehicle security alarm will
remain armed when the battery is reconnected; the exterior
lights will flash, and the horn will sound. If this occurs,
disarm the vehicle security alarm.
Rearming Of The System
The vehicle security alarm will rearm itself after the 15
additional minutes of headlights and vehicle security light
flashing, if the system has not been disabled. If the condi-
tion which initiated the alarm is still present, the system
will ignore that condition and monitor the remaining doors
and ignition.
Security System Manual Override
The vehicle security alarm will not arm if you lock the
doors using the manual door lock plunger.
34 GETTING TO KNOW YOUR VEHICLE

DOORS
Manual Door Locks
Front and rear doors may be locked by moving the lock
knob down or unlocked by moving the lock knob up.
Front doors may be opened with the inside door handle
without lifting the lock knob.
Doors locked before closing will remain locked when
closed.The emergency key will unlock the driver door lock on
your vehicle.WARNING!
•
Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build-up may
cause serious injury or death.
• For personal security and safety in the event of an
collision, lock the vehicle doors as you drive as well
as when you park and leave the vehicle.
• Before exiting a vehicle, always shift the automatic
transmission into PARK or the manual transmission
into FIRST gear or REVERSE, apply the parking
brake, turn the vehicle OFF, remove the key fobs
from vehicle, and lock all doors. and lock your
vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Leaving children in a
vehicle unattended is dangerous for a number of
reasons. A child or others could be seriously or
fatally injured. Children should be warned not to
touch the parking brake, brake pedal or the gear
selector.
(Continued)
Door Lock Knob
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GETTING TO KNOW YOUR VEHICLE 35

WARNING!(Continued)
•Allowing children to be in a vehicle unattended is
dangerous for a number of reasons. A child or others
could be seriously or fatally injured. Children
should be warned not to touch the parking brake,
brake pedal or the gear selector.
• Do not leave the key fob in or near the vehicle, or in
a location accessible to children, and do not leave the
ignition of a vehicle equipped with Keyless Enter-
N-Go in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or move the
vehicle.
Power Door Locks — If Equipped
The power door lock switches are on each front door trim
panel. Use these switches to lock or unlock the doors.
NOTE: The key fob may not be able to be detected by the
vehicle Keyless Enter-N-Go system if it is located next to a
mobile phone, laptop or other electronic device; these
devices may block the key fob’s wireless signal and prevent
the Keyless Enter-N-Go system from starting the vehicle. If you push the power door lock switch while the key fob
is in the ignition, and any front door is open, the power
locks will not operate. This prevents you from accidentally
locking your key fob in the vehicle. Removing the key fob
or closing the door will allow the locks to operate. A chime
will sound if the key fob is in the ignition switch and a door
is open, as a reminder to remove the key fob.
Keyless Enter-N-Go — Passive Entry
The Passive Entry system is an enhancement to the vehi-
cle’s Remote Keyless Entry system and a feature of Keyless
Power Door Lock Switch
36 GETTING TO KNOW YOUR VEHICLE

Enter-N-Go. This feature allows you to lock and unlock the
vehicle’s door(s) without having to push the key fob lock
or unlock buttons.
NOTE:
•Passive Entry may be programmed ON/OFF. Refer to
“Uconnect Settings” in “Multimedia” for further infor-
mation.
• If wearing gloves on your hands, or if it has been
raining/snowing on the Passive Entry door handle, the
unlock sensitivity can be affected, resulting in a slower
response time.
• If the vehicle is unlocked by Passive Entry and no door
is opened within 60 seconds, the vehicle will re-lock and
if equipped will arm the security alarm.
• The vehicles security alarm can be armed/disarmed by
pushing the passive entry key fob lock/unlock buttons
(if equipped).
• The key fob may not be able to be detected by the vehicle
passive entry system if it is located next to a mobile
phone, laptop or other electronic device; these devices
may block the key fob’s wireless signal and prevent the
passive entry handle from locking/unlocking the ve-
hicle. To Unlock From The Driver’s Side:
With a valid Passive Entry key fob within 5 ft (1.5 m) of the
driver door handle, grab the front driver door handle to
unlock the driver’s door automatically. The interior door
panel lock knob will raise when the door is unlocked.
NOTE:
If “Unlock All Doors 1st Press” is programmed, all
doors will unlock when you grab hold of the front driver ’s
door handle. To select between “Unlock Driver Door 1st
Press” and “Unlock All Doors 1st Press,” refer to
“Uconnect Settings” in “Multimedia” for further informa-
tion.
Grab The Door Handle To Unlock
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GETTING TO KNOW YOUR VEHICLE 37

To Unlock From The Passenger Side:
With a valid Passive Entry key fob within 5 ft (1.5 m) of the
passenger door handle, grab the front passenger door
handle to unlock all doors automatically. The interior door
panel lock knob will raise when the door is unlocked.
NOTE:All doors will unlock when the front passenger
door handle is grabbed regardless of the driver ’s door
unlock preference setting (“Unlock Driver Door 1st Press”
or “Unlock All Doors 1st Press”).
Preventing Inadvertent Locking Of Passive Entry Key
Fob In Vehicle:
To minimize the possibility of unintentionally locking a
Passive Entry key fob inside your vehicle, the Passive Entry
system is equipped with an automatic door unlock feature
which will function if the ignition switch is in the OFF
position.
If one of the vehicle doors is open and the door panel
switch is used to lock the vehicle, once all open doors have
been closed the vehicle checks the inside and outside of the
vehicle for any valid Passive Entry key fobs. If one of the
vehicle’s Passive Entry key fobs is detected inside the
vehicle, and no other valid Passive Entry key fobs are
detected outside the vehicle, the Passive Entry System automatically unlocks all vehicle doors and chirps the horn
three times (on the third attempt ALL doors will lock and
the Passive Entry key fob can be locked in the vehicle).
To Lock The Vehicle’s Doors:
With one of the vehicle’s Passive Entry key fobs within 5 ft
(1.5 m) of the driver or passenger front door handles, push
the door handle lock button to lock all doors.
Do NOT grab the door handle when pushing the door
handle lock button. This could unlock the door(s).
Push The Door Handle Button To Lock
38 GETTING TO KNOW YOUR VEHICLE