
Cleaning the paintwork
!Do not affix:
Rstickers
Rfilms
Rmagnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected by
corrosion and damage caused by inadequate
care cannot always be completely repaired. In
such cases, visit a qualified specialist workshop.
XRemove impurities immediately, where pos-
sible, whilst avoiding rubbing too hard.
XSoak insect remains with insect remover and
rinse off the treated areas afterwards.
XSoak bird droppings with water and rinse off
the treated areas afterwards.
XRemove coolant, brake fluid, tree resin, oils,
fuels and greases by rubbing gently with a
cloth soaked in petroleum ether or lighter
fluid.
XUse tar remover to remove tar stains.
XUse silicone remover to remove wax.
Cleaning the windows
GWARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
!Do not fold the windshield wipers away from
the windshield unless the hood is closed. Oth-
erwise, you could damage the hood.
!Hold the wiper arm securely when folding
back. The windshield could be damaged if the
wiper arm smacks against it suddenly.
!Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vents to clean the inside of the windows. Do
not touch the insides of the windows with
hard objects, e.g. an ice scraper or ring. There
is otherwise a risk of damaging the windows. Before cleaning the windshield
XTurn the key to position
0in the ignition lock
or remove it.
XFold the windshield wiper arms away from the
windshield until you feel them engage.
Before switching the ignition on again, fold
the windshield wipers back into position.
Cleaning the windows
XClean the inside and outside of the windows
with a damp cloth and a cleaning agent that is
recommended and approved for Sprinter
vehicles.
Exterior
Cleaning the wheels
!Do not use any acidic or alkaline cleaning
agents. They can cause corrosion on the
wheel bolts (wheel nuts) or the retainer
springs for the wheel-balancing weights.
!Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after cleaning.
Braking heats the brake discs and the brake
pads/linings, thus drying them. The vehicle
can then be parked.
If you clean the wheels with a power washer,
observe the safety notes for the power washer
(
Ypage 235). You could otherwise damage the
tires.
Cleaning the wiper blades
GWARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
236Care
Maintenance and care

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Where will I find...?
Vehicle tool kit
General notes
The vehicle tool kit is in the stowage compart-
ment in the footwell on the front-passenger
side.
The vehicle tool kit consists of:
Ra towing eye
Ra screwdriver with Torx, Phillips and slotted
bits
If your vehicle is equipped with a spare wheel
bracket and a jack, the vehicle tool kit addition-
ally contains:
Ra lug wrench
Ra wrench
Ra pump lever rod
iThe jack has a maximum weight of 7.5 kg
depending on the vehicle's equipment.
The maximum payload of the jack can be
found on the sticker on the jack itself.
In the event of a malfunction, please contact a qualified specialist workshop.
Jack maintenance
XAfter use: clean all movable parts and grease
again.
XEvery six months: extend and retract the
piston fully.
Stowage compartment in the front-
passenger footwell
Unlocking and removing the cover
XTurn quick-release fastener :counter-clock-
wise or clockwise 2.
XSlightly raise and pull out the cover.
Removing the vehicle tool kit and the jack
XRemove vehicle tool kit A.
XPull up quick-release lever =and unhook the
retaining strap of jack ?.
XLift jack?upwards out of the holder.
iWhen stowing away the jack, place it in the
holder as shown in the illustration. Make sure
that the retaining strap of the jack is hooked
in and tensioned.
Inserting and engaging the cover
XSlide in the cover and fold it down.
XPress down quick-release fastener :until it
engages.
Where will I find...?241
Breakdown assistance

iJumper cables and further information
regarding jump starting can be obtained at
any qualified specialist workshop.
Before connecting the jumper cables
On vehicles with a battery main switch, check
whether the battery main switch is switched on
(
Ypage 118).
XApply the parking brake.
XMove the selector lever of the automatic
transmission to position P.
XSwitch off all electrical consumers, e.g. audio
equipment, blower.
XTurn the key to position0in the ignition lock
and remove it (Ypage 119).
XOpen the hood (Ypage 219).
Tow-starting and towing away
Important safety notes
GWARNING
Functions relevant to safety are restricted or
no longer available if:
Rthe engine is not running.
Rthe brake system or the power steering is
malfunctioning.
Rthere is a malfunction in the voltage supply or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely.
GWARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
GWARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible
gross weight of your vehicle, the:
Rthe towing eye could detach itself
Rthe vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Information on the gross vehicle weight can be
found on the vehicle identification plate
(
Ypage 276).
!Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could be
damaged.
!Observe the following points when towing
with a tow rope:
RSecure the tow rope on the same side on
both vehicles.
REnsure that the tow cable is not longer than
legally permitted. Mark the tow cable in the
middle, e.g. with a white cloth (30 x 30 cm).
This will make other road users aware that
the vehicle is being towed.
ROnly secure the tow cable to the towing
eye.
RObserve the brake lamps of the towing
vehicle while driving. Always maintain a dis-
tance so that the tow rope does not sag.
RDo not use steel cables or chains to tow
your vehicle. You could otherwise damage
the vehicle.
!Do not use the towing eye for recovery, this
could damage the vehicle. If in doubt, recover
the vehicle with a crane.
!When towing, pull away slowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
When towing away, you must observe the legal
requirements for the country in which you are
currently driving.
It is preferable to have the vehicle transported
on a transporter or trailer instead of towing it.
244Tow-starting and towing away
Breakdown assistance

There is a risk of an accident.
Follow recommended tire inflation pressures
and check the pressure of all the tires includ-
ing the spare wheel:
Rmonthly, at least
Rif the load changes
Rbefore beginning a long journey
Runder different operating conditions, e.g.
off-road driving
If necessary, correct the tire pressure.
iThe specifications shown on the sample Tire
and Loading Information placard and tire
pressure plate are examples. Tire pressure
data are vehicle-specific and may deviate
from the data illustrated here. The tire pres-
sure data applicable to your vehicle can be
found on the Tire and Loading Information
placard or tire pressure plate of your vehicle.
HEnvironmental note
Check the tire pressure regularly, at least
every 14 days.
General notes
You will find information on tire pressure for the
vehicle's factory-mounted tires on the plates
described here.
The recommended tire pressure can be found
on the Tire and Loading Information placard
4or
the tire pressure table on the B-pillar on the
driver's side of your vehicle.
Further information on tire pressure can be
obtained at a qualified specialist workshop.
Tire and Loading Information placard
Example: Tire and Loading Information placard4
The Tire and Loading Information placard is on
the B-pillar on the driver's side of the vehicle
(
Ypage 259).
The Tire and Loading Information placard con-
tains recommended tire pressures :for cold
tires. Recommended tire pressures :are valid
for the maximum permissible load and up to the
maximum permissible speed of the vehicle.
Tire pressure plate
Example: tire pressure table
The tire pressure plate is located on the B-pillar
on the driver's side of the vehicle (Ypage 259).
The tire pressure table contains recommended
tire pressures for cold tires. Recommended tire pressures are valid for the maximum permissi-
ble load and up to the maximum permissible
speed of the vehicle.
4Only for vehicles with a gross vehicle weight of less than 10,000 lbs (4,536 kg)
252Tire pressure
Wheels and tires

Important notes on tire pressure
GWARNING
If th etire pressur edrops repeatedly, th e
wheel, valv eor tire may be damaged. Tir e
pressur ethat is to olow may result in atire
blow-out .Ther eis aris kof an accident.
RChec kth etire for foreign objects .
RCheckwhether th ewhee lis losing air or th e
valv eis leaking .
If you are unable to rectify th edamage, con-
tac t a qualified specialist workshop.
Use asuitable pressur egauge to chec kth etire
pressure. The outer appearanc eof atire does
no tpermit any reliable conclusio nabout th etire
pressure. On vehicles equipped wit hth eelec -
tronic tire pressur emonitor, th etire pressur e
can be checke dusin gth eon-board computer.
The tire temperature and pressur eincreas e
when th evehicl eis in motion .This is dependen t
on th edriving spee dand th eload.
Therefore, you should only correc ttire pressur e
when th etires are cold.
The tires are cold:
Rif th evehicl ehas been parked for at least
three hour swithout direct sunligh ton th e
tires ,and
Rif th evehicl ehas no tbeen driven further than
1 mile (1. 6km)
Tir etemperature changes depending on th e
ambien ttemperature, driving spee dand tire
load. If th etire temperature changes by 18 ‡
(10 †), th etire pressur echa
nges by approx
-
imately 10 kP a(0.1 ba r/1.5psi) . Take this into
account when checking the pressure of warm
tires. Only correct the tire pressure if it is too low
for the current operating conditions. If you
check the tire pressure when the tires are warm,
it results in a higher value than when the tires
are cold. This is normal. Do not under any cir-
cumstances release the air in order to adjust the pressure to the prescribed value for cold tires.
The tire pressure would otherwise be too low. Observe the recommended tire pressures for
cold tires:
Ron the Tire and Loading Information placard5
on the B-pillar on the driver's side, or
Ron the tire pressure plate on the B-pillar on the
driver's side of the vehicle
Underinflated or overinflated tires
Underinflated tires:
GWARNING
Tires with pressure that is too low can over-
heat and burst as a consequence. In addition, they also suffer from excessive and/or irreg-
ular wear, which can severely impair the brak-
ing properties and the driving characteristics.
There is a risk of an accident.
Avoid tire pressures that are too low in all the
tires, including the spare wheel.
Underinflated tires can:
Rfail from being overheated
Radversely affect handling
Rwear excessively and/or unevenly
Rhave an adverse effect on fuel consumption
Overinflated tires
GWARNING
Tires with excessively high pressure can burst
because they are damaged more easily by
road debris, potholes etc. In addition, they
also suffer from irregular wear, which can
severely impair the braking properties and the driving characteristics. There is a risk of an
accident.
Avoid tire pressures that are too high in all the
tires, including the spare wheel.
Overinflated tires can:
Rincrease the braking distance
Radversely affect handling
Rwear excessively and/or unevenly
5Only for vehicles with a gross weight of less than 10,000 lbs (4,536 kg).
Tire pressure253
Wheels and tires
Z

Radversely affect ride comfort
Rbe more susceptible to damage
Maximum tire pressures
:Maximum permitted tire pressure (example)
Never exceed the maximum permissible tire
inflation pressure. When adjusting the tire pres-
sures always observe the recommended tire
pressure for your vehicle (
Ypage 251).
iThe actual values for tires are specific to
each vehicle and may deviate from the values in the illustration.
Tire valve
GWARNING
Tire valve that are not approved for your vehi-
cle by the distributor named on the inside
cover page may result in a loss of tire pres-
sure. This may affect road safety. There is a
risk of an accident.
Only use tire valve that are approved for your
vehicle by the distributor named on the inside
cover page. Always make sure you have the
correct tire valve type for the tires on your
vehicle.
!Do not screw additional weights (check
valves, etc.) onto the tire valves. The elec-
tronic components could thus be damaged.
Only for vehicles without a tire pressure moni-
tor:
For safety reasons, Mercedes-Benz recom-
mends that you only use tire valves that have
been tested for use on your vehicle.
Checking the tire pressure manually
In order to determine and adjust the tire pres-
sures, proceed as follows:
XRemove the valve cap of the tire you wish to
check.
XPress the tire pressure gauge securely onto
the valve.
XRead the tire pressure and compare it with the
recommended value on the loading informa-
tion table or the tire pressure table
(
Ypage 251).
XIf the tire pressure is too low, increase it to the
recommended value.
XIf the tire pressure is too high, release air by
pressing down the metal pin in the valve. Use
the tip of a pen, for example. Then, check the
tire pressure again using the tire pressure
gauge.
XScrew the valve cap onto the valve.
XRepeat the steps for the other tires.
Tire pressure monitor
Important safety notes
GWARNING
Each tire, including the spare (if provided),
should be checked at least once a month
when cold and inflated to the pressure rec-
ommended by the vehicle manufacturer on
the Tire and Loading Information placard on
the driver's door B-pillar or the tire pressure
label on the inside of the fuel filler flap. If your
vehicle has tires of a different size than the
size indicated on the Tire and Loading Infor-
mation placard or the tire pressure label, you
should determine the proper tire pressure for
those tires.
As an added safety feature, your vehicle has
been equipped with a tire pressure monitoring
system (TPMS) that illuminates a low tire pres-
sure telltale when one or more of your tires
are significantly underinflated. Accordingly,
when the low tire pressure telltale illuminates,
you should stop and check your tires as soon
as possible, and inflate them to the proper
pressure. Driving on a significantly underin-
254Tire pressure
Wheels and tires

Loading the vehicle
Instruction labels for tires and loads
GWARNING
Overloaded tires can overheat, causing a
blowout. Overloaded tires can also impair the steering and driving characteristics and lead
to brake failure. There is a risk of accident.
Observe the load rating of the tires. The load
rating must be at least half of the GAWR of
your vehicle. Never overload the tires by
exceeding the maximum load.
The Tire and Loading Information placard on the
driver’s door B-pillar
Two instruction labels on your vehicle show themaximum possible load.
(1) Only for vehicles with a gross weight of less than 10,000 lbs (4,536 kg):
Tire and Loading Information placard :is
on the B-pillar on the driver's side. Tire and
Loading Information placard :shows the
permissible number of occupants and the
maximum permissible load of the vehicle. It
also contains details of the tire sizes and
corresponding pressures for tires mounted
at the factory.
(2) The vehicle identification plate is located on the base of the driver's seat. The vehicle
identification plate informs you of the gross
vehicle weight rating. It is made up of the
vehicle weight, all vehicle occupants, the
fuel and the cargo. You can also find infor-
mation about the maximum Gross Axle
Weight Rating on the front and rear axle.
The maximum gross axle weight rating is
the maximum weight that can be carried by
one axle (front or rear axle). Do not exceed
the maximum gross vehicle weight or the maximum gross axle weight rating for the
front or rear axle.
Tire and Loading Information placard
General notes
Only vehicles with a gross weight of less than
10,000 lbs (4,536 kg) have a Tire and Loading
Information placard on the B-pillar on the driv-
er's side.
Maximum permissible gross vehicle
weight rating
:Maximum number of seats
;Maximum permissible gross vehicle weight
rating
XSpecification for maximum gross vehicle
weight ;is listed in the Tire and Loading
Information placard: "The gross weight of
occupants and luggage must not exceed XXX
kilograms or XXX lbs."
The gross weight of all vehicle occupants, cargo,
luggage and trailer load/noseweight (if applica-
ble) must not exceed the specified value.
iThe details on the Tire and Loading Infor-
mation placard illustration are only an exam-
ple. The maximum permissible gross vehicle
weight rating is vehicle-specific and may dif-
fer from that which is illustrated. You can find
the valid maximum permissible gross vehicle
weight rating for your vehicle on the Tire and
Loading Information placard.
Loading the vehicle259
Wheels and tires
Z

Number of seats
:Maximum number of seats
;Maximum permissible gross vehicle weight
rating
Maximum number of seats :determines the
maximum number of occupants allowed to
travel in the vehicle. This information can be
found on the Tire and Loading Information plac-
ard.
iThe details on the Tire and Loading Infor-
mation placard illustration are only an exam-
ple. The number of seats is vehicle-specific
and can differ from the details shown. The
number of seats in your vehicle can be found
on the Tire and Loading Information placard.
Determining the maximum load
Individual steps
The following steps have been developed as
required of all manufacturers under Title 49, Code of U.S. Federal Regulations, Part 575 in
accordance with the "National Traffic and Motor
Vehicle Safety Act of 1966".
XStep 1:
Locate the statement "The combined
weight of occupants and cargo should never
exceed XXX kg or XXX lbs." on your vehicle's
Tire and Loading Information placard.
XStep 2: Determine the combined weight of
the driver and passengers that will be travel-
ing in your vehicle.
XStep 3: Subtract the combined weight of the
driver and passengers from XXX kilograms or
XXX lbs.
XStep 4: The resulting figure equals the avail-
able amount of cargo and luggage load capa- city. For example, if the "XXX" amount equals
1400 lbs and there will be five 150 pound
passengers in your vehicle, the amount of
available cargo and luggage load capacity is
650 lbs (1400 Ò750 (5 x 150) = 650 lbs).
XStep 5: Determine the combined weight of
luggage and cargo being loaded on the vehi-
cle. For reasons of safety, that weight must
not exceed the available cargo and luggage
cargo capacity calculated in step 4.
XStep 6 (if applicable): If you intend to tow a
trailer behind your vehicle, the load on the
trailer is transferred to your vehicle. Please
consult the Tire and Loading Information plac-
ard, to determine how this reduces the avail-
able cargo and luggage load capacity of your
vehicle.
Example: Steps 1 to 3
The following table shows examples of how to calculate total load and cargo capacities with varying seating configurations and number and size of occupants. The following examples use a maximum
load of 1500 lbs (680 kg). This is for illustration purposes only. Make sure you are using the
actual load limit for your vehicle stated on your vehicle's Tire and Loading Information placard .
Example 1Example 2Example 3
Step 1Combined maximum
weight of occupants
and cargo (data from
the Tire and Loading
Information placard)1500 lbs
(680 kg)1500 lbs
(680 kg)1500 lbs
(680 kg)
260Loading the vehicle
Wheels and tires