
Use the head restraint pad to adjust the head
restraint so that it is as close as possible to the
back of your head.
Before the journey, make sure the head
restraints have been correctly set for each of the
vehicle's passengers (
Ypage 78).
Driver's and front-passenger seat
:Seat fore-and-aft adjustment
;Lumbar support adjustment
=Seat backrest adjustment
?Seat height adjustment
ASeat cushion angle adjustment
BSeat suspension adjustment
CSeat suspension lock
iDepending on the seat model, some adjust-
ments may not be available.
You can find information on rotating the front
seats under "Swiveling front seats"
(
Ypage 75).
XTo adjust the seat fore-and-aft position:
pull lever :up.
XSlide the seat forward or back.
XRelease lever :.
XSlide the seat forward or back until you hear it
engage.
XTo adjust the backrest: turn handwheel=
towards the front.
The seat backrest moves to a vertical posi-
tion.
XTurn handwheel =towards the rear.
The seat backrest tilts towards the rear.
XTo adjust the seat height: press or pull
lever ?repeatedly until you have reached
the desired seat height.
XTo adjust the seat angle: turn handwheelA
towards the front.
The front of the seat cushion tilts down.
XTurn handwheel Atowards the rear.
The front of the seat cushion tilts up.
iThe lumbar support allows you to use the
backrest to increase the support provided to
the lumbar spine.
When the lumbar support is correctly adjus-
ted, it reduces strain on your back while driv-
ing.
XTo adjust the lumbar support: turn hand-
wheel ;up.
This increases the support provided to the
lumbar region.
XTurn handwheel ;down.
This reduces the support provided to the lum-
bar region.
The seat suspension must be adapted to your
body weight. Adjust the seat suspension only
while the seat is unoccupied.
XTo adjust the seat suspension: take your
weight off the seat.
XUsing handwheel B, set your body weight
(40 to 120 kg) for optimum seat suspension.
The seat suspension will become more rigid
the higher you set the weight. It will then not
move as far.
If the seat moves up and down frequently and to a great extent, you can lock the seat in the lower
range.
XTo engage the seat suspension lock: turn
lever Cup.
When it next moves, the seat will lock in posi-
tion.
XTo release the seat suspension lock: turn
lever Cto the right.
The seat can now move up and down agai n.
Swiveling front seats
GWARNING
If the driver's and front-passenger seats are
not engaged facing the direction of travel
Seats75
Seats, steering wheel and mirrors
Z

nobody is standing between the vehicle and the
trailer.
A trailer which is incorrectly coupled to the tow-ing vehicle could break away. A correctly cou-
pled trailer must be positioned horizontally
behind the towing vehicle.
Ensure that the following weights are not excee-
ded:
Rthe permissible noseweight
Rthe permissible trailer load
Rthe permissible rear axle load of the towing
vehicle
Rthe maximum permissible gross vehicle
weight of both the towing vehicle and the
trailer
Rthe permissible gross combination weight rat-
ing
The applicable permissible values that may not
be exceeded can be found:
Rin your vehicle documents
Ron the type plates for the trailer tow hitch
Ron the type plates for the trailer
Ron the vehicle identification plate
(Ypage 276)
Where the values differ, the lowest is valid.
You will find values approved by the manufac-
turer on the identification plates and those for
the towing vehicle in the "Permissible trailer
loads and trailer drawbar noseweights" section
(
Ypage 158).
Your vehicle behaves differently with a trailer
than without one.
The vehicle/trailer combination:
Ris heavier
Ris restricted in its acceleration and gradient-
climbing capability
Rhas an increased braking distance
Ris more susceptible to strong crosswinds
Rrequires more sensitive steering
Rhas a larger turning circle
This may impair the handling characteristics.
When towing a trailer, always adjust your speed
to suit the road and weather conditions. Drive
carefully. Maintain a safe distance.
If you require any further explanation of the
information contained in the Operator's Manual, please contact an authorized Sprinter dealer.
General notes
RObserve the legally prescribed maximum
speed for vehicle/trailer combinations in the
relevant country, state or Canadian province.Before setting off, check the vehicle docu-
ments of the your trailer to find out the per-
missible maximum speed.
This reduces the risk of accidents.
RInstall only an approved trailer coupling on
your vehicle. Only use a ball coupling that is
approved for your vehicle and Sprinter trailer
tow hitch. More information on the availabil-
ity, mounting and installation of the trailer
electrics is available at any qualified specialist
workshop.
RThe trailer coupling is one of the most impor-
tant vehicle parts with regard to road safety.
The notes on operation, care and mainte-
nance issued by the manufacturer should be
observed.
RThe bumpers of your vehicle are not suitable
for installing detachable trailer couplings.
RDo not attach rented trailer tow hitches or
other detachable trailer tow hitches to the
bumper.
RMinimize the risk of damage to the ball cou-
pling. If you do not require the ball coupling,
remove it from the ball coupling recess.
Weight information can be found in the “Per-
missible trailer and drawbar noseweig hts” se
c-
tion (Ypage 158).
iThe height of the ball neck changes accord-
ing to the load on the vehicle. If this is case,
use a trailer with a height-adjustable trailer
drawbar.
Driving tips
The maximum permissible speed for vehicle/
trailer combination depends on the type of
trailer. Before setting off, check the vehicle
documents of the your trailer to find out the
permissible maximum speed. Observe the
legally prescribed maximum speed for vehicle/
trailer combinations in the relevant country,
state or Canadian province.
When towing a trailer, your vehicle's handling
characteristics will be different in comparison to when driving without a trailer and it will con-
sume more fuel.
On long, steep downhill slopes you must select
shift range 3,2 or 1in good time.
Towing a trailer155
Driving an d parking
Z

iThis also applies if cruise control is activa-
ted.
This enables you to utilize the engine's braking
effect and you do not need to brake so heavily to
keep the correct speed. This relieves the load on
the brake system and prevents the brakes from
overheating and wearing too quickly. If you need
to brake additionally, to not depress the brake
pedal constantly, but periodically.
Driving tips
If the trailer begins to swing from side to side:
XDo not accelerate.
XDo not counter-steer.
XBrake if necessary.
iYou can reduce the risk of the trailer swing-
ing and rocking by retrofitting anti-roll bars or trailer stability programs. More information is
available from your authorized Sprinter
Dealer.
RMaintain a greater distance than you would
when driving without towing a trailer.
RAvoid sudden braking. Apply the brakes gen-
tly at first to allow the trailer brake to overrun.
Then, increase the brake force quickly.
RThe figures for the gradient climbing capabil-
ities from a standstill refer to sea level. When
driving in mountainous areas, note that the
power output of the engine, and with it its
gradient climbing capability, decrease with
increasing altitude.
Coupling up a trailer
Trailer coupled ready for use
XMake sure the selector lever of the automatic
transmission is in position P.
XApply the vehicle's parking brake.
XClose all doors.
XPosition the trailer horizontally behind your
vehicle.
iThe height of the ball neck changes accord-
ing to the load on the vehicle. In this case, use
a trailer with a height-adjustable trailer draw-
bar.
XCouple the trailer.
XEstablish all electrical and other connections to the trailer. When doing so, hook the break-
away cable of the trailer into eyelet :on the
ball coupling.
XRemove the objects that are preventing the
trailer from rolling, e.g. wheel chocks.
XRelease the trailer parking brake.
iThe subharness of the vehicle has a cable
connection to the brake lamp indicator lamp.
Observe the maximum permissible trailer
dimensions (width and length).
Most federal states and all Canadian provinces
require by law:
Rsafety chains between the towing vehicle and the trailer. The chains should be cross-wound
under the trailer drawbar. They must be fas-
tened to the vehicle's trailer coupling, not to
the bumper or the axle.
Leave enough slack in the chains. This allows
you to drive round tight corners.
Ra separate brake system for certain types of
trailer.
Ra safety shut-off for braked trailers. Find out
the specific requirements according to the
applicable laws.
If the trailer becomes detached from the tow-
ing vehicle, the safety feature triggers the
trailer brakes.
Towing a trailer
There are numerous legal requirements con-
cerning the towing of a trailer, e.g. speed restric-tions.
Many states require a separate functional brak-
ing system for your trailer once a certain weight
limit is exceeded. For your safety, it is recom-
mended to use a separate functional braking
system on any towed vehicle.
Make sure your vehicle/trailer combination
complies with local laws. This not only means
where you live, but also anywhere you are driv-
156Towing a trailer
Driving and parking

Permissible trailer loads and trailer
drawbar noseweights
Weight information
!On vehicles with a permissible gross vehicle
weight of 11030 lbs (5003 kg), the permissi-
ble gross combination weight is less than the total of the permissible gross vehicle weight
and the permissible trailer load. Exceeding
the permissible gross combination weight can
lead to damage to the drivetrain, to the trans-
mission or to the trailer tow hitch.
If the vehicle or the trailer is fully laden, the
relevant value for the permissible gross vehi-
cle weight or the permissible trailer load is
therefore lower. In this case, the trailer or the
vehicle may only be partially loaded.
The gross trailer weight (GTW) is calculated by
adding the weight of the trailer to the weight of
the load and equipment. If the trailer is equipped with a separate functional braking system, then
the maximum gross trailer weight is 5000 lbs
(2268 kg) or 7500 lbs (3402 kg).
GWARNING
If you tow a trailer without a separate func-
tional braking system and a gross trailer
weight (GTW) of more than 1635 lbs (750 kg),
then the vehicle brake system may overheat.
This increases the braking distance and the
brake system may even fail. There is an
increased risk of accident and injury, possibly
even fatal.
Always use a trailer with a separate functional
braking system when towing a trailer with a
gross trailer weight (GTW) of more than
1635 lbs (750 kg).
The maximum permissible trailer drawbar nose-
weight on the ball coupling is 500 lbs (227 kg) or
750 lbs (340 kg). The actual noseweight may not
exceed the value given on the identification
plates of the trailer tow hitch or the trailer. If the
values vary, the lowest value always applies.
The gross combination weight rating (GCWR) is
calculated by adding the gross weight of the
trailer to the gross vehicle weight including a
driver's weight of approximately 150 lbs (68 kg).
The maximum permissible gross combination
weight is vehicle-specific and equipment-
dependent. When driving with a trailer, you should not
exceed the maximum permitted gross combi-
nation weight rating (GCWR).
The permissible values, which must not be
exceeded, can be found in your vehicle docu-
ments and on the trailer tow hitch type plates for
the trailer and the vehicle (
Ypage 276). The
basic values approved by the manufacturer can
also be found in the "Technical data" section
(
Ypage 288). If the values vary, the lowest
value always applies.
Loading a trailer
!Utilize the maximum permissible nose-
weight as fully as possible. Do not allow the
weight to fall below the minimum permissible
noseweight, otherwise the trailer may come
loose.
RThe load must be distributed over the vehicle
and the trailer so as not to exceed either the
maximum permissible values for the gross
vehicle weight rating (GVWR) and gross trailer
weight (GTW), the gross combination weight
rating (GCWR), nor the maximum permissible gross axle weight rating (GAWR) and trailer
drawbar noseweight rating of your vehicle.
RAdd the drawbar noseweight on the ball cou-
pling (TWR) to the rear axle load. This will pre-
vent you from exceeding the permissible
gross axle weight (GAWR).
RAdd the drawbar noseweight on the ball cou-
pling (TWR) to the vehicle payload. This will
ensure that you do not exceed the permissi-
ble gross vehicle weight rating (GVWR).
Checking the vehicle and trailer weight
RMake sure the weights of the towing vehicle
and the trailer comply with the maximum per-missible values. Have the vehicle/trailer com-
bination weighed on a calibrated weigh-
bridge. The vehicle/trailer combination con-
sists of the towing vehicle including the driver,
passengers and load, as well as the loaded
trailer.
RCheck the maximum permissible gross axle
weight rating of the front and rear axles
(GAWR), the gross trailer weight (GTW), the
gross combination weight rating (GCWR) and
the noseweight of the trailer drawbar (TWR).
158Towing a trailer
Driving and parking

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Loading guidelines
Important safety notes
GWARNING
As a result of improperly placed or unevenly
distributed loads, the center of gravity of the
load being transported may be too high or too
far back. This can significantly impair handling
as well as steering and braking characteris-
tics. There is a risk of an accident.
Always make sure that the center of gravity of
the load is:
Rbetween the axles
and
Ras low as possible, near the rear axle.
GWARNING
When objects are unsecured or inadequately
secured, they can slip, turn over or be thrown
about, striking vehicle occupants. This also
applies to:
Rluggage or loads
Ra rear bench seat which has been removed
and is being transported in the vehicle in an
exceptional case.
There is a risk of injury, particularly in the
event of braking maneuvers or abrupt
changes in direction.
Always stow objects in such a way that they
cannot be tossed about. Before traveling,
secure objects, luggage or loads to prevent
them slipping or tipping over. If you remove a
rear bench seat, it is advisable to store it out- side the vehicle.
GWARNING
When the permissible wheel loads, axle loads
and/or the maximum permissible gross vehi-
cle weight are exceeded, driving safety is
compromised. The handling as well as steer-
ing and braking characteristics may be signif-
icantly impaired. Overloaded tires may over-
heat, causing them to burst. There is a risk of
an accident.
When transporting a load, always observe the
permissible wheel loads, axle loads and the
maximum permissible gross vehicle weight
for the vehicle (including occupants).
GWARNING
When you load the roof, the center of gravity
of the vehicle rises and the driving character-
istics change. If you exceed the maximum roof
load, the driving characteristics, as well as
steering and braking, will be greatly impaired.
There is a risk of an accident.
Never exceed the maximum roof load and
adjust your driving style.
!If you are using a roof carrier, observe the
maximum roof load and maximum roof carrier
load.
You will find information about the maximum
roof load in the "Technical data" section
(
Ypage 287) and information about roof carri-
ers in the "Carrier systems" section
(
Ypage 217).
RDo not stack luggage or loads higher than the
backrests.
RStow objects preferably in the cargo com-
partment.
RWhen transporting luggage, always use the
cargo tie-down rings and a parcel net, if pres-
ent.
RUse cargo tie-down rings and fasteners which
are suitable for the weight and size of the
load.
Always observe the operating instructions of the respective manufacturer when using suitable
load securing aids or tie downs. In particular, the
information on service life.
Loading guidelines213
Transporting loads
Z

Load securing aids and tie downs may not be
used, for example, if:
Ridentification marks are missing or illegible
Rthere are yarn breakages, damage to bearingseams or other signs of tearing
Rthere are signs of shearing, deformation,
pinching or other damage
Rthere is damage to clamping or connecting
elements
Such load securing aids and tie downs are worn;
they should not be used and must be replaced. If
you use load securing aids or tie downs which
are worn, the load may not be sufficiently
secured and could cause damage to property.
After an accident, the following must be
checked at a specialist workshop:
RCargo compartment floor
RLoad surface
RCargo tie-down rings
RTie downs
Otherwise, the load may not be correctly
secured the next time anything is stowed.
Even if you follow all loading guidelines, the load
increases the risk of injury in the event of an
accident. Observe the tips in the "Securing lug-
gage/loads" (
Ypage 215) and "Load distribu-
tion" (Ypage 215) sections.
Before loading
!
The anti-slip mats cannot be used for secur-
ing goods and must be replaced when they
show signs of:
RPermanent deformation and crushing
RCrack formation
RCuts
XTire pressure: check the tire pressure and
correct if necessary (Ypage 251).
XCargo compartment floor: clean the cargo
compartment floor.
The cargo compartment floor must be free
from oil and dust, dry and swept clean to pre-
vent the load from slipping.
XPlace non-slip mats (anti-slip mats) on the
cargo compartment floor if necessary.
During loading
!
On passenger van versions with maximum
seating layout, the permissible rear axle load
would be exceeded if the full payload were to
be loaded in the cargo compartment.
XObserve the gross axle weight rating and per-
missible gross vehicle weight for your vehicle.
Take into account that your vehicle's curb
weight is increased if accessories or optional equipment are installed. The maximum pay-
load is thus reduced.
XObserve the notes on load distribution
(Ypage 215).
The overall center of gravity of the load should
always be as low as possible, centered and
between the axles near the rear axle.
XSecure the load (Ypage 215).
Observe the legal requirements of the country
in which you are currently driving.
Checks after loading
GWARNING
Combustion engines emit poisonous exhaust
gases, such as carbon monoxide. If the sliding door or rear door is open when the engine is
running, exhaust gases can enter the vehicle
interior, especially during the journey. There
is a risk of poisoning.
Always switch off the engine before opening
the sliding door or rear door. Never drive the
vehicle when the sliding door or rear door is
open.
XSecuring loads: check that the load is secure
before every journey and at regular intervals
during a long journey, and correct if neces-
sary.
XDoors: close the sliding doors and rear doors.
XTire pressure: adjust the tire pressures
according to the vehicle load (Ypage 251).
XDriving style: adapt your driving style
according to the vehicle load.
214Loading guidelines
Transporting loads

Load distribution
General notes
!
Excessive loads on individual points of the
cargo floor or on the load surface impair vehi-
cle handling characteristics and could cause
damage to the floor covering.
The overall center of gravity of the load should
always be as low as possible, centered and
between the axles near the rear axle.
On Cargo Vans and Passenger Vans:
XAlways transport loads in the cargo compart-
ment.
XAlways place the load against the backrests of the rear bench seat.
XMove large and heavy loads as far towards the
front of the vehicle as possible against the
rear bench seat. Stow the load flush with the
rear bench seat.
XAlways additionally secure the load with suit-
able load-securing aids or tie downs.
Observe the following notes:
RDo not stack loads higher than the upper edge
of the backrests.
RTransport loads behind seats that are not
occupied.
RIf the rear bench seat is not occupied, insert
the seat belts crosswise into the buckle of the
opposite seat belt.
Securing loads
Important safety notes
GWARNING
If you attach the tie-down incorrectly when
securing the load, the following may occur in
the event of abrupt changes in direction, brak- ing maneuvers or an accident:
Rthe cargo tie-down rings may become
detached or the tie-down may tear if the
permissible load is exceeded
Rthe load may not be restrained.
This may cause the load to slip, tip over or be
tossed about, striking vehicle occupants.
There is a risk of an accident and injury.
Always tension the tie-downs in the proper
manner and only between the described
cargo tie-down rings. Always use tie-downs
designed specifically for the loads.
!Observe the information on the maximum
loading capacity of the individual cargo tie-
down points.
If you use several cargo tie-down points to
secure a load, you must always take the max-
imum loading capacity of the weakest cargo
tie-down point into account.
If you brake hard, for example, the forces act- ing could be up to several times the weight
force of the load. Always use multiple cargo
tie-down points in order to distribute the force
absorption. Load the anchorages evenly.
Spread the load evenly between the cargo tie-
down points or tie-down rings.
Please also refer to the notes about qualified
specialist workshops (
Ypage 27).
Always observe the operating instructions or the
notes of the lashing strap manufacturer for the
operation of the lashing strap.
Information about the maximum loading capa-
city of the cargo tie-down points can be found in
the "Technical data" section (
Ypage 287).
As the driver, you are responsible for ensuring
that:
RThe load is secured against slipping, tipping,
rolling or falling off. This applies both in nor-
mal traffic conditions and if the vehicle must
swerve to avoid an obstacle, in the event of
full brake application and on poor road sur
fa-
ces.
RThe applicable requirements and guidelines
relating to load-securing practices must be
met.
If this is not the case, this may constitute a
punishable offense, depending on local legis-
lation and any ensuing consequences.
You should therefore observe the respective
legal requirements for the relevant country.
Make sure that the load is secure before every
journey and at regular intervals during a long
journey. Correct an incorrectly or inadequately
secured load if necessary.
You can obtain information about securing the
load correctly from the manufacturer of the load
securing aids or tie down for securing the load.
Securing loads215
Transporting loads
Z

XFill spaces between the load and the cargo
compartment walls or wheel housings (form-
locking). Use rigid load securing aids, such as
wedges, wooden fixings or padding.
XAttach secured and stabilized loads in all
directions. Use the cargo tie-down points or
cargo tie-down rings and the loading rails in
the cargo compartment or on the cargo area.
Only use tie downs, such as lashing rods or
lashing nets and lashing straps, that have
been tested in accordance with current
standards (e.g. DIN EN).
Always use the cargo tie-down rings closest to
the load to secure it and pad sharp edges for
protection.
Loads, and heavy loads in particular, should
preferably be secured using the cargo tie-
down rings.
iTie downs tested in accordance with current
standards (e.g. DIN EN) are available at any
qualified specialist workshop.
Cargo tie-down points (example: Passenger Van)
:
Cargo tie-down rings
Cargo tie-down point (example: Cargo Van without
loading rails)
:
Cargo tie-down rings
Cargo tie-down points (example: Cargo Van with
loading rails)
:
Cargo tie-down rings
;Load rails
Secure loose loads with a tested lashing net or a
tarpaulin.
XAlways fasten the lashing net or tarpaulin to
all available cargo tie-down points. Make sure
that the retaining hooks are secured against
accidental opening.
If your vehicle is equipped with loading rails ;
in the floor, you can place lashing rods directly in
front of and behind the load. The lashing rods
directly absorb the potential shifting forces.
Securing loads on the cargo compartment floor
by lashing them down is only recommended for
lightweight loads. Place non-slip mats (anti-slip
mats) under the load to increase load security.
216Securing loads
Transporting loads