When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
Have the vehicle checked and repaired immedi-
ately at a qualified specialist workshop. If you
become aware when continuing the journey that
driving safety has been effected, stop as soon as
possible in accordance with the traffic condi-
tions. In such cases, consult a qualified special- ist workshop.
Declaration of conformity
Radio-based vehicle components
USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: 1) These
devices may not cause harmful interference. 2.
This device must accept any interference
received, including interference that may cause
undesired operation. Changes or modifications
not expressly approved by the party responsible
for compliance could void the user’s authority to
operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions: 1) These devices may not
cause interference, and 2) these devices must
accept any interference received, including
interference that may cause undesired opera-
tion of the device".
Diagnostics connection
The diagnostics connection is only intended for the connection of diagnostic equipment at a
qualified specialist workshop.
GWARNING
If you connect equipment to a diagnostics
connection in the vehicle, it may affect the
operation of vehicle systems. As a result, the
operating safety of the vehicle could be affec-
ted. There is a risk of an accident.
Only connect equipment to a diagnostics con-
nection in the vehicle, which is approved for
your vehicle by Mercedes-Benz.
Changing the engine power output
!
Increases in engine power can:
Rchange the emission values
Rcause malfunctions
Rcause consequential damage
The operating reliability of the engine is not
guaranteed in all cases.
Any tampering with the engine management
system in order to increase the engine power
output will lead to the loss of the New Vehicle
Limited Warranty and other warranty entitle-
ments.
If you sell the vehicle, inform the purchaser
about the changes to the engine power output of
the vehicle. If you do not inform the buyer, this
may constitute a punishable offense under
national legislation.
Qualified specialist workshops
An authorized Sprinter Dealer is a qualified spe-
cialist workshop.
A qualified specialist workshop has the neces-
sary specialist knowledge, tools and qualifica-
tions to correctly carry out the work required on
the vehicle.
This is especially the case for work relevant to
safety. Observe the notes in the Maintenance or
Service Booklet.
The following work should always be carried out
at qualified specialist workshop:
Rwork relevant to safety
Rservice and maintenance work
Rrepair work
Rmodifications as well as installations and
alterations
Rwork on electronic components
For this reason, we recommend an authorized
Sprinter Dealer.
!Only have work carried out on the engine
electronics and its associated parts, such as
control units, sensors, actuating components
and connector leads, at a qualified specialist
Introduction27
Z
Further information can be obtained at any
authorized Sprinter Dealer.
GWARNING
The function of systems or components can
be affected by conversions or modifications
to the vehicle. They might not function prop-
erly anymore and/or jeopardize the opera-
tional safety of the vehicle. There is an
increased risk of an accident and injury.
Conversions or modifications should always
be carried out at qualified specialist work-
shop.
If you intend to make modifications to your vehi-
cle, we strongly recommend that you contact
the distributor named on the inside of the front
cover. There you will receive all the necessary
information and a charge may be levied.
You alone accept the responsibility if body man-
ufacturers or dealers make modifications that
affect the final certification of the engine, the
vehicle or the equipment. This also applies to
the identification and documentation of modifi-
cations to the affected vehicle components.
You are responsible for certification and confir-
mation that:
Rall the applicable standards and regulations
that are affected by the vehicle modification
are met
Rthe modified vehicle fulfills the vehicle safety standards and emissions laws and regula-
tions
Rthe modifications or installation of accesso-
ries does not affect the safety of the vehicle
We are not responsible for the final certification,
product liability or warranty claims which result
from the modifications. This applies to:
Rthe modified components, assemblies or sys-
tems
Rany resulting noncompliance with any of the
emissions laws and regulations or the motor
vehicle safety standards
Rany consequences arising from the changes
that make the vehicle less safe or even render it defective
We do not assume responsibility as the final-
stage manufacturer or for the consequential
product liability.
Notes on the radiator
Even seemingly small changes to the vehicle,
such as attaching a radiator trim for winter driv-
ing, is not permitted. Do not cover up the radi-
ator. Do not use thermal mats, insect protection
covers or anything similar.
Otherwise, the values of the diagnostic system
may be affected. Some of these values are
legally prescribed and must always be correct.
Information on the cargo compartment
floor
!The wooden or plastic cargo area floor fitted
at the factory is an integral component of the
vehicle structure. The vehicle body could be
damaged if you have the load area floor
removed. This then affects the securing of
loads and the maximum loading capacity of
the lashing points is no longer guaranteed.
Therefore, do not have the load area floor
removed.
Genuine Mercedes-Benz parts
!
Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
HEnvironmental note
We supply reconditioned assemblies and
parts which are of the same quality as new
parts. The same New Vehicle Limited War-
ranty applies as for new parts.
Introduction29
Z
The operating safety of the vehicle could be
jeopardized if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
systems, e.g. the brake system. Only use genu-
ine Mercedes-Benz parts or parts of equal qual-ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
We test genuine Sprinter parts, as well as con-
version parts and accessories that have been
specifically approved for the type of vehicle, for:
RReliability
RSafety
RSuitability
Despite ongoing market research, Mercedes-
Benz is unable to assess other parts. Therefore,
we accept no responsibility for the use of such
parts in Sprinter vehicles, even if they have been
officially approved or independently approved
by a testing center.
In some countries, certain parts are only offi-
cially approved for installation or modification if
they comply with legal requirements. All genu-
ine Sprinter parts satisfy these requirements.
Make sure that all parts are suitable for your
vehicle.
Always specify the vehicle identification number
(VIN) and engine number when ordering genuine Sprinter parts (
Ypage 276).
QR code for rescue card
The QR Code stickers are affixed to the B-pillar
on the driver's and front-passenger side.
In the event of an accident the rescue services
use the QR Code to quickly find the rescue card
for your vehicle. The current rescue card con-
tains the most important information on your
vehicle, e.g. the electric cable routes, in a com-
pact form.
Further information can be found at http://
www.mercedes-benz.de/qr-code.
Data stored in the vehicle
Information from electronic control
units
There are electronic control units installed in
your vehicle. Some of these are necessary for
your vehicle to operate safely, while some offer
support during driving (driver assistance sys-
tems). In addition, your vehicle offers comfort
and entertainment functions that are also made
possible by electronic control units.
Electronic control units contain data storage
systems that can temporarily or permanently
save technical information concerning the vehi-
cle's condition, component stress and mainte-
nance requirements as well as technical events
and malfunctions.
This information generally documents the con-
dition of a component, a module, a system or the
surroundings, for example:
ROperating conditions of system components
(e.g. levels, battery status, tire pressure)
RStatus messages concerning the vehicle or its
individual components (e.g. wheel revolution
number / speed, deceleration in movement,
lateral acceleration, display showing fastened
belts)
RMalfunctions and defects in key system com-
ponents (e.g. lights, brakes)
RInformation about events leading to vehicle
damage
RSystem responses in special driving situa-
tions (e.g. air bag deployment, intervention of
stability control systems)
RAmbient conditions (e.g. temperature, rain
sensor)
In addition to performing the actual control unit function, these data are used by manufacturers
to detect and rectify malfunctions and to opti-
mize vehicle functions. Most of these data are
volatile and processed only in the vehicle itself.
Only a small part of the data is stored in event or
malfunction memories.
When you use services, the technical data from
the vehicle can be read out by service network
employees or third parties. Service activities
include repairs, maintenance, warranty claims
and quality assurance measures. The data are
read out via the connection for OBD (on-board
diagnostics) in the vehicle, which is required by
law. The relevant offices in the service network
or third parties collect, process and use the
30Introduction
RAlways lean against the backrest while driv-
ing. Do not lean forward or lean against the
door or side window. You may otherwise be in
the deployment area of the air bags.
RAlways keep your feet in the footwell in front
of the seat. Do not put your feet on the dash-
board, for example. Your feet may otherwise
be in the deployment area of the air bag.
RFor this reason, always secure persons less
than 5 ft (1.50m)tall in suitable restraint sys-
tems. Up to this height, the seat belt cannot
be worn correctly.
If a child is traveling in your vehicle, also
observe the following notes:
RAlways secure children under twelve years of age and less than 5 ft (1.50 m)tall in suitable
child restraint systems.
RChild restraint systems should be installed on
the rear seats.
RAlways secure a child in a rearward-facing
child restraint system on a suitable rear seat.
The front-passenger front air bag cannot be
deactivated.
RAlways observe the instructions and safety
notes on "Children in the vehicle"
(
Ypage 49) and on the "Child restraint sys-
tem on the front-passenger seat"
(
Ypage 52) in addition to the child restraint
system manufacturer's installation and oper-
ating instructions.
Objects in the vehicle interior may prevent
an air bag from functioning correctly. Before
starting your journey and to avoid risks resulting from the speed of the air bag as it deploys, make
sure that:
Rthere are no people, animals or objects
between the vehicle occupants and an air bag
Rthere are no objects between the seat, door
and B-pillar
Rthere are no hard objects, e.g. coat hangers,
hanging on the grab handles or coat hooks
Rno accessories, such as cup holders, are
attached to the vehicle within the deployment
area of an air bag, e.g. to doors or side win-
dows
Rno heavy, sharp-edged or fragile objects are in
the pockets of your clothing. Store such
objects in a suitable place
GWARNING
If you modify the air bag cover or affix objects
such as stickers to it, the air bag can no longer
function correctly. There is an increased risk
of injury.
Never modify an air bag cover or affix objects
to it.
GWARNING
Sensors to control the air bags are located in
the doors. Modifications or work not per-
formed correctly to the doors or door panel-
ing, as well as damaged doors, can lead to the
function of the sensors being impaired. The air
bags might therefore not function properly
anymore. Consequently, the air bags cannot
protect vehicle occupants as they are
designed to do. There is an increased risk of
injury.
Never modify the doors or parts of the doors.
Always have work on the doors or door pan-
eling carried out at a qualified specialist work-
shop.
Front air bags
Driver's air bag :deploys in front of the steer-
ing wheel. Front-passenger front air bag ;
deploys in front of and above the glove box and
the center console.
When deployed, the front air bags offer addi-
tional head and thorax protection for the occu-
pants in the front seats.
Side impact air bags
Depending on the vehicle's equipment, some
front seats are equipped with a side impact air
bag; see the AIRBAG label on the outer side of
the seat backrest.
46Occupant safety
Safety
If the alarm system is armed, a visual and audi-
ble alarm is triggered by the following:
RUnlocking the vehicle from inside
ROpening a door
ROpening the hood
iThe alarm is not switched off, even if you
immediately close the open door that has trig-
gered it, for example.
XTo stop the alarm: press the%button on
the remote control.
or
XInsert the key into the ignition lock.
The alarm stops.
Tow-away alarm
Operation
A visual and audible alarm is triggered if the
inclination of the vehicle changes when the tow- away alarm is armed. This can be the case if the
vehicle is raised on one side, for example.
Arming and disarming
The tow-away alarm is automatically armed
approximately 20 seconds after you lock the
vehicle.
The tow-away alarm is automatically deactiva-
ted when you unlock the vehicle.
Disarming
XRemove the key from the ignition lock.
XPress button :.
When the button is released, indicator
lamp ;in the button lights up for about five
seconds.
XLock the vehicle.
The tow-away alarm is disarmed.
The tow-away alarm remains disarmed until you
lock the vehicle again.
Disarm the tow-away alarm when locking your
vehicle and:
Rloading and/or transporting the vehicle, on a
ferry or car transporter, for example
Rparking on a moving surface, e.g. a split-level
garage
This will prevent false alarms.
Interior motion sensor
Operation
If the armed interior motion sensor detects
motion in the vehicle interior, a visual and acous-
tic alarm is triggered. This can happen if some-
one reaches into the vehicle interior, for exam-
ple.
Arming
XClose the side windows.
XMake sure that nothing (such as mascots or
coat hangers) are hanging on the rear-view
mirror or on the grab handles on the head-
liner.
This will prevent false alarms.
XLock the vehicle.
The interior motion sensor is armed after
approximately 40 seconds.
Switching off
XUnlock vehicle.
The interior motion sensor automatically
switches off.
Theft deterrent locking system59
Safety
Z
Disarming
XRemoveth eke yfrom th eignition lock.
XPress butto n:.
Whe nth ebutto nis released, indicator
lamp ;in th ebutto nlights up fo rabout fiv e
seconds.
XLoc kth evehicle.
The interio rmotion sensor is deactivated.
The interio rmotion sensor remain sdeactivated
until you loc kth evehicle again .
Deactivat eth einterio rmotion sensor when
locking your vehicle:
Rwit hpeople or animals remainin ginsid e
Rwithth esid ewindows remainin gope n
Rwhen transporting it on aferr yor car trans -
porter, fo rexample
Thi swill preven tfalse alarms .
60Theft deterrent locking system
Safety
The daytime running lamps function must be
activated using the on-board computer:
Rvehicles with steering wheel buttons
(Ypage 170)
Rvehicles without steering wheel buttons
(Ypage 163)
XTo switch on:turn the light switch to the
$ position.
The low-beam headlamps, parking lamps and
license plate lamp are switched on when the
engine is running. The Lindicator lamp in
the instrument cluster lights up.
iUSA only:
If you turn the light switch to the TorL
position, the parking lamps or low-beam
headlamps switch on. If you turn the light
switch to the Ãposition, the daytime run-
ning lamps remain switched on.
iCanada only:
If you turn the light switch to the Lposi-
tion, the low-beam headlamps are switched
on. If you turn the light switch to the Tor
à position, the daytime running lamps
remain switched on.
Automatic headlamp mode
GWARNING
When the light switch is set to Ã, the low-
beam headlamps may not be switched on
automatically if there is fog, snow or other
causes of poor visibility due to the weather
conditions such as spray. There is a risk of an
accident.
In such situations, turn the light switch to
L.
Automatic headlamp mode is only a driving aid.
You are responsible for the vehicle lighting at all
times.
Depending on ambient light, the rain and light
sensor automatically switches on the parking
lamps, low-beam headlamps and the license
plate lamp. This excludes weather-related
impairments to visibility, such as snow, fog or
spray.
If there is fog, snow or spray, turn the light
switch quickly from ÃtoL. You could
otherwise briefly interrupt operation of the
headlamps.
XTo switch on automatic headlamp mode:
turn the light switch to Ã.
Key in position 1in the ignition lock: the park-
ing lamps switch on or off automatically
depending on the ambient light.
When the engine is running: if you activate the
"daytime running lamps" function using the
on-board computer, the daytime running
lamps are switched on. The parking lamps and
low-beam headlamps also switch on or off
automatically, depending on the ambient
light.
When the low-beam headlamps are switched
on, the Lindicator lamp in the instrument
cluster lights up.
Fog lamps/rear fog lamp
GWARNING
If you suspect that driving conditions will be
foggy, turn the light switch to Lbefore you
start your journey. Your vehicle may other-
wise not be visible and you could endanger
yourself and others.
GWARNING
In low ambient lighting or foggy conditions,
only switch from position ÃtoL with
the vehicle at a standstill in a safe location.
Switching from ÃtoL will briefly
switch off the headlamps. Doing so while driv-
ing in low ambient lighting conditions may
result in an accident.
XTurn the key to position 2in the ignition lock
or start the engine.
XTurn the light switch to LorT.
iIf your vehicle is only equipped with one rear
fog lamp, you must turn the light switch to
L.
iWhen the light switch is set to Ãyou
cannot switch on the front and rear fog lamps.
XTo switch on the front fog lamp: pull the
light switch out to the first detent.
The green Nindicator lamp on the light
switch lights up.
Exterior lighting83
Lights and windshield wipers
Z
Highbeam Assist
General notes
You can use this function to set the headlamps
to change between low beam and high beam
automatically. The system recognizes vehicles
with their lights on, either approaching from the
opposite direction or traveling in front of your
vehicle, and consequently switches the head-
lamps from high beam to low beam.
Once the system no longer detects any other
vehicles, it reactivates the high-beam head-
lamps.
The system's optical sensor is located behind
the windshield near the overhead control panel.
Important safety notes
GWARNING
Highbeam Assist does not recognize road
users:
Rwho have no lights, e.g. pedestrians
Rwho have poor lighting, e.g. cyclists
Rwhose lighting is blocked, e.g. by a barrier
In very rare cases, Highbeam Assist may fail to
recognize other road users who have lights, or
may recognize them too late. In this or similar situations, the automatic high-beam head-
lamps will not be deactivated or will be acti-
vated regardless. There is a risk of an acci-
dent.
Always carefully observe the traffic conditions
and switch off the high-beam headlamps in
good time.
Highbeam Assist cannot take into account road,
weather or traffic conditions. Highbeam Assist
is only an aid. You are responsible for adjusting
the vehicle's lighting to the prevailing light, vis-
ibility and traffic conditions.
In particular, the detection of obstacles can be
restricted if there is:
Rpoor visibility, e.g. due to fog, heavy rain or
snow
Rdirt on the sensors or anything else covering
the sensors
Activating/deactivating Highbeam
Assist
XTo activate: switch on the Highbeam Assist
function using the on-board computer
(
Ypage 170).
XTurn the light switch to the Ãposition.
XPress the combination switch beyond the
pressure point in the direction of arrow :
(
Ypage 84).
Highbeam Assist is active.
The _ or
indicator lamp in the
multifunction display lights up when it is dark
and the light sensor activates the low-beam
headlamps.
If you are driving at speeds above approx-
imately 22 mph (35 km/h) and no other road
users have been detected:
The high-beam headlamps are switched on
automatically. The Kindicator lamp in the
instrument cluster also lights up.
If you are driving at speeds below approx-
imately 19 mph (30 km/h), other road users
have been detected or the roads are ade-
quately lit:
The high-beam headlamps are switched off
automatically. The Kindicator lamp in the
instrument cluster goes out. The _or
indicator lamp in the multifunction
display remains lit.
XTo deactivate: move the combination switch
back to its normal position or move the light
switch to another position.
The _ or
indicator lamp in the
multifunction display goes out.
Headlamps fogged up on the inside
The headlamps may fog up on the inside if there is high atmospheric humidity.
XSwitch on the low-beam headlamps and drive
off.
The level of moisture diminishes, depending
on the length of the journey and the weather
conditions (humidity and temperature).
If the level of moisture does not diminish:
XHave the headlamps checked at a qualified
specialist workshop.
86Exterior lighting
Lights and windshield wipers