If the drive wheels get trapped on loose or
muddy ground, recover the vehicle with the
utmost care. This is especially the case if the
vehicle is laden.
Never attempt to recover a vehicle with a trailer
attached.
Pull out the vehicle backwards, if possible, using
the tracks it made when it became stuck.
Transporting the vehicle
!
You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
Tow-starting (emergency engine
starting)
Vehicles with automatic transmission
!Vehicles with automatic transmission must
not be tow-started. You could otherwise dam-
age the automatic transmission.
You can find information on jump-starting under
"Jump-starting“ (
Ypage 243).
Electrical fuses
The fuse allocation chart and further information
on the electric fuses and relays can be found in the "Fuse allocation chart" supplement.
Electrical fuses247
Breakdown assistance
Z
Mounting a wheel
Vehicle preparation
XStop the vehicle as far away as possible from
traffic and on a level, firm and non-slip sur-
face.
XIf your vehicle poses a risk to approaching
traffic, switch on the hazard warning lamps.
XApply the parking brake.
XTurn the front wheels to the straight-ahead
position.
XMove the selector lever of the automatic
transmission to position P.
XSwitch off the engine.
XPassengers should leave the vehicle. Make
sure that the passengers are not endangered
as they do so.
XMake sure that no one is near the danger area
while the wheel is being changed. Anyone
who is not directly assisting in the wheel
change should, for example, stand behind the
barrier.
XPlace the warning triangle or warning lamp at
a suitable distance.
Observe legal requirements.
XSecure the vehicle to prevent it from rolling
away.
iObserve the safety notes on parking in the
section on "Driving and parking"
(
Ypage 129).
XOn level terrain: place chocks or other suit-
able objects under the front and rear of the
wheel that is diagonally opposite the wheel to
be changed.
XOn slight inclines: place chocks or other
suitable objects under the wheels on the front and rear axles opposite the wheel to be
changed.
XTake the vehicle tool kit and the jack from the
footwell on the front-passenger side
(
Ypage 241).
XRemove the spare wheel from the spare wheel
bracket (Ypage 274). Observe the safety
notes in the "Spare wheel" section
(
Ypage 273).
XOn wheels with wheel bolts, remove the hub
caps.
XAssemble the lug wrench extension using the
middle rod and the rod with the largest diam-
eter from the three-piece jack pump lever.
XStarting with the middle rod, slide the lug
wrench extension as far as it will go onto the
lug wrench.
XUsing lug wrench :, loosen the wheel bolts/
wheel nuts on the wheel to be changed by
about one full turn. Do not unscrew the wheel bolts/nuts completely.
Raising the vehicle
GWARNING
If you do not position the jack correctly at the
appropriate jacking point of the vehicle, the
jack could tip over with the vehicle raised.
There is a risk of injury.
Only position the jack at the appropriate jack-
ing point of the vehicle. The base of the jack
must be positioned vertically, directly under
the jacking point of the vehicle.
GWARNING
On uphill and downhill slopes, the jack could
tip over with the vehicle raised. There is a risk
of injury.
Do not change wheels on uphill or downhill
gradients. Notify a qualified specialist work-
shop.
!Only position the jack on the jacking points
intended for this purpose. You could other-
wise damage the vehicle.
268Changing wheels
Wheels and tires
Observe the following when raising the vehicle:
RWhen raising the vehicle, only use the jack
which Mercedes-Benz has specifically
approved for your vehicle.
RThe vehicle's jack is intended only to raise the
vehicle for a short time when changing a
wheel. It is not suited for performing mainte-
nance work under the vehicle.
RAvoid changing the wheel on uphill and down-
hill slopes.
RBefore raising the vehicle, secure it from roll-
ing away by applying the parking brake and
inserting wheel chocks. Never disengage the
parking brake while the vehicle is raised.
RThe jack must be placed on a firm, flat and
non-slip surface. On a loose surface, a large,
load-bearing underlay must be used. On a
slippery surface, a non-slip underlay must be
used, e.g. rubber mats.
RMake sure that the distance between the
underside of the tires and the ground does not
exceed 1.2 in(3 cm).
RNever place your hands or feet under the
raised vehicle.
RNever lie under the raised vehicle.
RNever start the engine when the vehicle is
raised.
RNever open or close a door when the vehicle
is raised.
RMake sure that no persons are present in the
vehicle when the vehicle is raised.
!Only use the jack pump lever middle rod and
the rod with the largest diameter as a lug
wrench extension. Only slide the middle rod
as far as it will go onto the lug wrench. The
rods may otherwise bend and be distorted to
such an extent that they can no longer be
used as a pump lever for the jack.
!Do not place the jack on the leaf spring or
the differential case.
Hydraulic jack
Preparing the hydraulic jack
XInsert the third rod of jack pump lever :into
the lug wrench extension.
Jack pump lever :is assembled.
XClose pressure release screw ;.
XTo do this, use the flattened section on pump
lever:to turn pressure release screw ;
clockwise to the stop.
iDo not turn pressure release screw ;more
than one or two full turns. Hydraulic fluid
could otherwise escape.
XInsert pump lever :into the recess on the
jack and secure by turning it clockwise.
XPlace the jack vertically beneath the jacking
points described below.
Jacking point, front axle
XPlace the jack under the jacking point in front of the front axle.
XVehicles with all-wheel drive: unscrew jack
spindle =counter-clockwise as far as it will
go.
Changing wheels269
Wheels and tires
Z
Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Vehicle electronics
Tampering with the engine electron-
ics
!
Only have engine electronics and the corre-
sponding parts, such as control units, actua-
tors, sensors or connector leads, serviced at a
qualified specialist workshop. Otherwise, the
vehicle parts may wear more quickly. This can
lead to loss of the New Vehicle Limited War-
ranty.
Installing electrical or electronic
equipment
You and others can suffer health-related dam-
age through electromagnetic radiation. By using
an exterior antenna, a possible health risk
caused by electromagnetic fields, as discussed
in scientific circles, is taken into account. Only
have the exterior antenna installed by a qualified specialist workshop.
Electrical and electronic devices may have a
detrimental effect on both the comfort and the
operating safety of the vehicle. If equipment of
this kind is installed, its electromagnetic com-
patibility must be checked and verified.
If these devices are linked to functions associ-
ated with resistance to interference, they must
have type approval. This applies to the device or
its interfaces to the vehicle electronics, e.g.
charging brackets.
A telephone or two-way radio to be installed in
the vehicle must be approved. Further informa-
tion can be obtained from any Sprinter Dealer.
For operation of mobile phones and two-way
radios, Mercedes-Benz recommends connec- tion to an approved exterior antenna. This is the
only way to ensure optimum reception quality
inside the vehicle and to minimize mutual inter-
ference between the vehicle electronics, mobile
phones and two-way radios.
The transmission output of the mobile phone or
two-way radio may not exceed the following
maximum transmission output (PEAK):
Frequency rangeMaximum trans-
mission output
(PEAK)
Shortwave
(f < 50 MHz)100 W
4 m waveband30 W
2 m waveband50 W
Trunked radio/Tetra35 W
70 cm waveband35 W
GSM/UMTS/LTE10 W
Identification plates
Vehicle identification plate with vehi-
cle identification number (VIN)
Vehicle identification plate on the driver's side B-
pillar
276Identification plates
Technical data
Vehicle identification plate for vehicles or chassis
on the base of the driver's seat
XOpen the driver’s door.
You will see vehicle identification plate:
with the vehicle identification number (VIN),
the paint code and the permissible weight
data.
Example: vehicle identification plate (US vehicles)
Example: chassis identification plate (US vehicles)
Example: chassis identification plate (vehicles for
Canada)
;
VIN
=Paint code
Engine compartment
?
VIN (stamped on the rear wall of the engine
compartment)
AEngine number (stamped on the crankcase)
BEmission Control Information and engine
oil10instruction labels
XOpen the hood (Ypage 219).
Example: Emission Control Information label
10Also observe the notes on engine oil for diesel engines in the "Technical data" section.
Identification plates277
Technical data
iSuch data is vehicle-specific and may differ
from that shown. Always observe the specifi-
cations on your vehicle's identification plate.
Engine number
The engine number is stamped on the crank-
case. More information may be obtained at any
qualified specialist workshop.
Service products and capacities
Important safety notes
GWARNING
Service products may be poisonous and haz-
ardous to health. There is a risk of injury.
Comply with instructions on the use, storage
and disposal of service products on the labels
of the respective original containers. Always
store service products sealed in their original
containers. Always keep service products out
of the reach of children.
HEnvironmental note
Dispose of service products in an environ-
mentally responsible manner.
Service products include the following:
RFuels, e.g. diesel
RAdditives for the exhaust gas aftertreatment,
e.g. Diesel Exhaust Fluid (DEF)
RLubricants, e.g. engine oil, transmission oil
RCoolant
RBrake fluid
RWasher fluid
RClimate control system refrigerants
Approved service products comply with the
highest quality standards and are listed in the
MB Specifications for Service Products. Only
use service products approved for the vehicle.
This is an important condition for the warranty.
You will recognize the approved service prod-
ucts by the inscription on the container: MB
Approval (e.g. MB Approval 228.5)
Other identifications and recommendations
refer to quality level or a specification according to an MB Sheet Number (e.g. MB 228.5). They
are therefore not necessarily approved.
More information can be obtained at any quali-
fied specialist workshop.
Additives for approved service products are nei-
ther required nor permitted. Approved fuel addi- tives are the exception. Additives can cause
engine damage and must therefore not be
added to the service products.
The use of additives is always the responsibility
of the vehicle operator. The use of additives may
result in the restriction or loss of you
r Limited
Warranty entitlements.
Fuel
Important safety notes
GWARNING
Fuel is highly flammable. Improper handling of
fuel creates a risk of fire and explosion.
Avoid fire, open flames, smoking and creating
sparks under all circumstances. Switch off the
engine and, if applicable, the auxiliary heating
before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
RIf fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
RImmediately change out of clothing which
has come into contact with fuel.
278Service products and capacities
Technical data
When handling, storing and disposing of fuels,
please observe the relevant regulations.
Tank contents
Depending on equipment, the total capacity of
the fuel tank may vary.
Total capacity
All-wheel-drive vehicles:
All modelsApprox-imately
24.6 US gal (93 l)
Cargo Van/Passenger Van:
All modelsApprox-imately
24.6 US gal (93 l)
Cab Chassis/chassis:
All modelsApprox-imately
26.4 US gal (100 l)
of which reserve fuel
Models with approximately
24.6 US gal (93 l) total capa-
cityApprox-imately
5.0 US gal (19 l)
Models with approximately
26.4 US gal (100 l)total capa-
cityApprox- imately
4.8 US gal (18 l)
Diesel
Fuel grade
GWARNING
If you mix diesel fuel with gasoline, the flash
point is lower than that of pure diesel fuel.
When the engine is running, exhaust system
components could overheat without being
noticed. There is a risk of fire.
Never refuel with gasoline. Never mix gasoline with diesel fuel.
!Filter the fuel before transferring it to the
vehicle if you are refueling the vehicle from
barrels or containers. This will prevent malfunctions in the fuel sys-
tem due to contaminated fuel.
!You will damage the diesel engine if you do
not refuel with ULSD or a diesel fuel with a
sulfur content of more than 15 ppm.
!Do not use the following:
Rmarine diesel
Rheating oil
Rvegetable oil
Rgasoline
Rparaffin
Rkerosene
Do not mix such fuels with diesel fuel and do
not use any special additives. This can other-
wise lead to engine damage. This does not
include flow improvers. For further informa-
tion, see "Flow improvers".
Usually you will find information about the fuel
grade on the filling pump. If there is no identifi-
cation on the filling pump, consult a gas station
attendant.
For mo
re information about refueling
(Ypage 126).
Diesel at very low outside temperatures
GWARNING
If you heat fuel system components, e.g. with
a hot-air gun or open flame, these compo-
nents could be damaged. This can cause fuel
to escape and ignite. Depending on the type
of damage, fuel may also not escape until the
engine is running. There is a risk of fire and
explosion.
Never heat fuel system components. Contact
a qualified specialist workshop to rectify the
malfunction.
Refill only with commercially available ULTRA-
LOW SULFUR DIESEL (ULSD, maximum sulfur
content 15 ppm), which fulfills the ASTM D975
standard.
The flow properties of diesel may be inadequate
at low outside temperatures due to paraffin sep-
aration.
iMalfunctions resulting from paraffin sepa-
ration can only be rectified by heating the
entire fuel system. Park the vehicle in a
heated garage, for example.
Service products and capacities279
Technical data
Z
To prevent operating problems, diesel with bet-
ter flow qualities is available during the winter
months. You can obtain information at the gas
station or from your fuel supplier.
Your vehicle is equipped with a fuel preheating
system. This improves the flow properties of the
diesel by approximately 14.5 ‡ (8 †). ULTRA-
LOW SULFUR DIESEL can be used without risk
of malfunction down to an outside temperature
of approximately 14 ‡ (Ò10 †).
Fuel additives
!Do not add gasoline or kerosene to diesel
fuel to improve its flow characteristics. Gas-
oline or kerosene impairs the lubricating
properties of the diesel fuel. This can result in
damage to the fuel injection system, for
example.
B20 fuels with bio-diesel content
!Continuous use of fuels with bio-diesel con-
tent over 5% (B20 fuels) can lead to fuel filter
clogging. Deposits may also form on the fuel
injector. This may reduce the engine output.
Unburned fuel can get into the oil pan. This
causes the engine oil level to rise. This can
cause engine mechanical damage.
To avoid damages and performance degrada-
tion, observe the following points:
RFill up with fuels with bio-diesel content of
5% (ULSD) or less, whenever possible.
RRegularly monitor your engine oil level if
you use B20 fuels on a regular basis.
RStrictly follow the oil change intervals quo-
ted in the instrument cluster and within
your maintenance booklet.
RUse only engine oils and filters approved for
use in your vehicle.
RIf you do not plan to drive your vehicle for
several weeks, completely fill the fuel tank
in advance with ULSD fuel.
For more information, consult the gas station
staff. The identification of fuels with bio-diesel
content (ULSD or B20) must be clear. If the
marking does not make this clear, do not refuel
from that pump.
Do not refuel with any fuels that have not been
approved for your vehicle.
For more information about refueling
(
Ypage 127).
Information on fuel consumption
HEnvironmental note
CO
2(carbon dioxide) is the gas which scien-
tists believe to be principally responsible for
global warming (the greenhouse effect). Your
vehicle's CO
2emissions are directly related to
fuel consumption and therefore depend on:
Refficient use of the fuel by the engine
Rdriving style
Rother non-technical factors, such as envi-
ronmental influences, road conditions or
traffic flow
You can minimize your vehicle's CO
2emis-
sions by driving carefully and having it serv-
iced regularly.
Fuel consumption depends on:
Rthe vehicle version
Rthe style of driving
Rthe operating conditions
Rthe type or quality of the fuel used
The vehicle will use more fuel than usual in the
following situations:
Rat very low outside temperatures
Rin city traffic
Rduring short journeys
Ron mountainous terrain
Rwhen towing a trailer
To keep fuel consumption low, observe the
advice in the "Protection of the environment"
section (
Ypage 25).
The following components of the different vehi-
cle versions influence fuel consumption:
Rtire sizes, tire tread, tire pressure, tire condi-
tion
Rbody
Rtransmission ratios for the drive assemblies
Radditional equipment (e.g. air-conditioning
system, auxiliary heating system)
For these reasons, the actual consumption fig-
ures for your vehicle may deviate from the con-
sumption figures determined according to EU
Directive 80/1268/EE C.
Data concerning fuel consumption are recorded in the on-board computer; use the steering
280Service products and capacities
Technical data