Connectingamobile phone
(COMAND)
Requirements
For telephony via th eBluetooth®interface, you
require aBluetooth®-capable mobile phone. The
mobile phonem ust support Hands-Free Profile
1. 0ora bove.
Multimedia system:
XSelect VehicleQSystem Set‐tingsQActivate Bluetooth.
XActivate Bluetooth®O.
Mobilep hone:
XActivate Bluetooth®and,ifn ecessary, Blue-
tooth®visibilityf or other devices (see the
manufacturer'so peratinginstructions).
The Bluetooth
®device names for all of onem an-
ufacturer'sp roductsmightbei dentical. To
mak eitp ossible to clearly identif yyour mobile
phone, chang ethe device nam e(see th eman-
ufacturer'so peratinginstructions).
If th emobile phones upportsthe PBA P(Phone
B oo kAccess Profile) and MAP( Message
Acc ess Profile )Bluetooth
®profiles, th efollow-
ing informatio nwill be transmitte dafter you
connect:
RPhoneb ook
RCall lists
RTextmessages and e-mail
iFurther informatio nonsuitable mobile
phones can be foun dat:http://
www.mercedes-benz.com/connect
iIn th eUSA,you can get in touch witht he
Mercedes-Ben zCustome rAssistanc eCenter
on 1-800-FOR-MERCedes (1-800-367-6372 ).
In Canada, you can get in touch with the Cus-
tomer Relations Center on 1-800-387-0100.
Searchin gfor and authorizing (connect-
ing) amobile phone
Before using you rmobilep hone with the multi-
media system for the first time, you willn eed to
search for the phone and then authorize (con-
nect) it. Depending on the mobilep hone, author-
ization either takes place by means of Secure
Simple Pairing or by entering apasskey.T he
multimedia system automatically makes the procedure that is relevant for you
rmobilep hone
available. The mobilep hone is always connec-
ted automatically after authorization. Further
information on using amobilep hone with the
multimedia system (see the Digital Operator's
Manual).
If the multimedia system does not detect your
mobilep hone, this may be due to particular
security settings on you rmobilep hone (see the
manufacturer's operating instructions).
Only one mobilep hone can be connected to the
multimedia system at any one time.
Searchin gfor am obile phone
Multimedia system:
XSelect Tel/®QConn.DeviceQSearc hfor PhonesQStartSearch.
The available mobilep hones are displayed.
Symbols in the devicel ist
Sym-
bolExplanation
ÏNew mobilephone found, not yet
authorized.
ÑMobilep hone is authorized, but is
not connected.
Connecting amobile phone
Authorization using Secure Simple Pairing:
XSelect mobilep hone.
Ac ode is displaye dinthe multimedia system
and on the mobilep hone.
XIf codesmatch: select Yeson the multimedia
system.
XConfirm code on the mobilep hone. Depend-
ing on the mobilep hone used,confirm the
connection to the multimedia system and for
the PBAP and MAP Bluetooth
®profiles. The
prompt to confirm may take up to two
minutes to be displaye d(see the manufactur-
er's operating instructions).
XIf the code sare different: selectNoon the
multimedia system.
The process is canceled.
Repeat authorization.
Operating system215
Multimedia system
Z
Authorization by enteringapasskey( passcode):
XSelect the Bluetooth®nameoft he mobile
phone.
The input menu for the passkeyisd isplayed.
XChoos eaone to sixteen-digitn umbercombi-
nation as apasskey.
XEnter the passkeyont he multimedia system.
XPress¬to confirm.
XEnter and confirm the passkeyont he mobile
phone. Depending on the mobil ephone used,
confirm the connectio ntothe multimedia sys-
tem and for the PBAP and MAP Bluetooth
®
profiles. The prompt to confirm mayt ake up
to two minutes to be displayed (se ethe man-
ufacturer's operating instructions).
Connectin gamobilephon e(Au dio 20)
Requirements
For telephony via the Bluetooth®interface, you
require at leas tone Bluetooth®-capable mobile
phone depending on us eofone-telephone
mode ortwo-telephon emode.The mobile
phone must support Hands-FreeP rofile1.0 or
above.
In two-telephon emode youc an us eallthe
functions of the multimedia system with the
main telephone .Witht he additional tele-
phone ,you can receive incoming calls.
Multimedia system:
XSelect VehicleQSystem Set‐tingsQActivate Bluetooth.
XActivate Bluetooth®O.
Mobil ephone:
XActivate Bluetooth®and ,ifn ecessary,B lue-
tooth®visibility for othe rdevice s(seet he
manufacturer's operating instructions).
The Bluetooth
®device names for al lofone man-
ufacturer's products might be identical .To
make it possibl etoclearly identify your mobile
phone, change the device nam e(seet he man-
ufacturer's operating instructions). If the mobil
ephone supports the PBAP ( Phone
Book Access Profile )and MAP ( Message
A ccess Profile) Bluetooth
®profiles, the follow-
ing informatio nist ransmitte dafteryou connect
the main telephone:
RPhone book
RCall lists
RText messages and e-mail
iFurther informatio nonsuitabl emobile
phones can be found at: http://
www.mercedes-benz.com/connect
iIn the USA, yo ucan getint ouch with the
Mercedes-Benz Customer Assistance Center
on 1-800-FOR-MERCedes (1-800-367-6372).
In Canada, yo ucan getint ouch with the Cus-
tomerR elations Center on 1-800-387-0100.
Searching for and authorizing (connect-
ing) amobile phone
Before using your mobile phone with the multi-
media system for the first time, you will need to
search for the phone and then authorize (con-
nect)i t. Depending on the mobile phone, author-
ization either takes place by means of Secure
Simple Pairing or by enteringap asskey. The
multimedia system automatically makes the
procedure that is relevant for your mobile phone
available. The mobile phone is always connec-
ted automatically after authorization. Further
information on using amobile phone with the
multimedia system (see the Digital Operator's
Manual).
If the multimedia system does not detect your
mobile phone, this may be due to particular
security settings on your mobile phone (see the
manufacturer's operating instructions).
Searching for amobile phone
Multimedia system:
XSelect Tel/®QConn. DeviceQCon‐nect New Device.
XSelectConnect via Vehicle.
XSelect mobile phone.
Connecting amobile phone
XOne-telephone mode: selectConnect as
New Main Phone.
XTwo-telephone mode: selectConnect as
Additional Phonewhenamobile phone is
already connected.
216Operating system
Multimedia system
XAuthorizationusingS ecur eSimple Pai r-
ing:
Ac odeisd isplayed inthem ultimedia system
and on th emobile phone.
XConfir mcodeont hemob ilephone. Depend-
ing on th emobile phoneu sed, confirm the
connection to th emultimedia system and for
th eP BAPa nd MAPB luetooth
®profiles. The
prompt to confirm may tak euptotwo
minute stobed isplayed (see th emanufactur-
er' so peratin ginstructions).
XIfth ec odes are different :select Noon the
multimedia system.
The proces siscanceled.
Repeat authorization.
or
XAuthorizatio nbyentering apasskey
(passcode): enterany one- to sixteen-digit
number sequenc ewhichy ou have chosen
yourself int othe passke yinput menu.
XPress ¬to confirm.
XEnterand confirm th epasske yonthe mob ile
phone. Dependin gonthemob ilephoneu sed,
confirm th econnectio ntothemultimedia sys-
te ma nd for th ePBAPa nd MAPB luetooth
®
profiles. The prompt to confirm may tak eup
to two minute stobedisplayed (see th eman-
ufacturer' soperatin ginstructions).
Symbols in th edevice manager
The symbols are shown in color dependingon
their use.
SymbolExplanation
Mobile phonec onnected to the
multimedia system
Main telephone withfull range of
functions
Ad ditional telephone for incoming
calls intwo telephone mode
Media mode
General notes
If you wish toplay external medi asources ,the
appropriat emediam odem ust alread ybeturned
on.F urther informatio nonmediam ode(see the
Digital Operator's Manual). The followinge
xternalmediasources can be
used:
RApple®device s(e.g. iPhone®)
RUSBd evices(e.g. USBs tick ,M P3 player)
(Ypage 218)
RCD
RDV D(COMAND)
RSD cards
Rvia device sconnected byBluetooth®
iInformation on single CD/DV DdriveorD VD
changer (see th eDigital Operator's Manual).
Selecting usin gthe device list
Multimedia system:
XSelectMediaQDevices.
The available medi asources willbe shown.
The #dot indicates th ecurren tsetting.
XSelect th emediasource.
Playable filesare played.
Inserting/removing an SD card
Important safety notes
GWARNING
SD cardsare smal lparts. They can beswal-
lowed and caus echoking. This posesa n
increased ris kofinjury or eve nfatal injury.
Keep th eSDc ardo ut of th ereac hofc hildren.
If aS Dc ardiss wallowed, seek medical atten-
tio nimmediately.
!If you are no longer usingt heSD card,you
should remove it and store itoutside thev ehi-
cle .Hight em peratures can damag ethe card.
Insertin ganSDc ard
TheSDcardslot islocate donthecontrol panel.
XInsertt heSD cardintot he SD cardslot until
th eS Dc arde ngages.T he side withthe con-
tacts must fac edown.
Removing an SD card
XPress th eSDc ard.
The SD car disejected.
XRemo vetheS Dc ard.
Operatin gsystem217
Multimedia system
Z
Stowage areas
Stowage spaces
Important safety notes
GWARNING
If object sinthe passenger compartmenta re
stowed incorrectly, they can slide or be
thrown around and hit vehicle occupants. In
addition, cup holders, open stowage spaces
and mobile phone brackets cannot always
retain all object sthey contain. There is arisk
of injury, particularly in the event of sudden
braking or asudden change in direction.
RAlways stow object ssothat they cannot be
thrown around in such situations.
RAlways make sure that object sdonot pro-
trude from stowage spaces, parcel nets or
stowage nets.
RClose the lockable stowage spaces before
startin gajourney.
RAlways stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or bulky object sin
the trunk.
Glove box
XTo open: pull handle :and open glove box
flap ;.
XTo close: fold glove box flap ;up until it
engages.
The glove box flap contains brackets for coins,
pens, and credit and service cards.
The glove box can be locked and unlocked using
the mechanical key.
XTo lock: insert the mechanical key into the
lock and turn it to position 2.
XTo unlock:insert the mechanical key into the
lock and turn it to position 1.
Stowage compartment/telephone
compartment under the armrest
XTo open:push button :up and raise arm-
rest ;.
The stowage compartmentc an be locked and
unlocked centrally using the SmartKey
(
Ypage 65).
iDepending on the vehicle equipment, aUSB
port and aMedia Interface is installed in the
stowage compartment. AMedia Interface is a
universal interface for mobile audio equip-
ment,e .g. for an iPod
®or MP3 Player.
Stowage areas219
Stowage and features
Z
Reversible floor panelinthe trunk
The trunk floor is level when yo uusethe outer
sid eoft he reversibl efloor panel.Ify outurn the
floor panel over, yo ucan transpor tobjects such
as ab everage crate on the undersid eofthe
panel.
Twof lexible straps ;are attached to the rever-
sible floor panel,u sethesetos ecure objects,
such as wind screen =,whenr eversibl efloor
panel :hasb eent urne dover.
Roo fcarrier
!
Thisv ehicleisn ot designed to transport
item sont he roof. Roof carriers and other
device swhich are mounted on the rooft hat
have not bee nspecifically approved for this
model by Mercedes-Benz mus tnot be used as
they could damag ethe vehicl eand the
retractable hardto p(vario-roof).
At the time of going to print, Mercedes-Benz
doe snot offera ny roofcarrieroro therr oof-
installed device sfor this model.
!Thisv ehicleisn ot designed to transpor tany
item sont he trunk li dortoallowluggage car-
riers or equipment of any kind to be installed to the trunk lid. Otherwise the vehicl
eand the
retractable hardto pcould be damaged.
Features
Cup holder
Important safety notes
GWARNING
If objects in the passenger compartment are
stowed incorrectly, they can slide or be
throwna round and hit vehicl eoccupants. In
addition, cup holders, ope nstowag espaces
and mobil ephone brackets canno talway s
retain al lobjects they contain. There is arisk
of injury, particularly in the event of sudden
braking or asudde nchange in direction.
RAlway sstow objects so that they canno tbe
throwna round in such situations.
RAlwaysmake sure that objects do not pro-
trud efrom stowag espaces, parcel nets or
stowag enets.
RClose the lockable stowag espaces before
starting ajourney.
RAlway sstow and secure heavy, hard, poin-
ted, sharp-edged, fragile or bulky objects in
the trunk.
GWARNING
The heating elements of the cup holder can
become very hot. Yo ucould burn yourselfo n
them.
There is ariskofi njury.
Do not touch the hot heating elements of the
cup holder .Alway smake sure that children
canno taccess the hot heating elements of the
cup holder .Neverl eave children unsuper-
vised in the vehicle.
!Only us ethe cup holder sfor containers of
the right size and which have lids. The drinks could otherwise spill.
!Do not expose drinks bottles in the cup
holder in the center console to continuous,
strong and direct sunlight. The passenger
compartment in the are aofthe center con-
Features221
Stowage and features
Z
Ashtray
XTo open :push th elower section of cover :.
The cover opens.
XTo remove th einsert: lift insert =up; and
out .
XTo re-install th einsert: press insert =into
th eh older until it engages.
Cigarette lighter
GWARNIN G
You can burn yourself if you touch th ehot
heating elemen torthesocke tofthecigarette
lighter.
In addition ,flammabl ematerials can ignit eif:
Rtheh ot cigarette lighte rfall s
Rac hild hold sthe hot cigarette lighte rto
objects ,for exampl e
There is ariskoff irea nd injury.
Always hold th ecigarette lighte rbytheknob.
Always mak esuret hatthe cigarette lighte ris
out of reac hofchildren .Never leav echildren
unsupervised in th evehicle.
Your attention mus talways be focused on th e
traffic conditions. Only use th ecigarette lighte r
when road and traffic condition spermit .
XTurn th eSmartKey to position 2in th eigni-
tion loc k(Ypage 116).
XTo open :push th elower section of cover :.
The ashtray opens.
XPress in cigarette lighte r;.
Cigarette lighte r; will pop out automatically
when th eheating elemen tisred-hot .
12Vsocke ts
Gene raln otes
XTurn th eSmartKey to position 1in th eigni-
tion loc k(Ypage 116).
The sockets can be used for accessories wit ha
maximum draw of 18 0W(15 A) .Acces sorie s
include suc hitems as chargers for mobile
phones.
If you use th esockets for lon gperiods when th e
engin eisswitched off ,the battery may dis-
charge .
iAn emergenc ycut-out ensures that th eon-
boar dvoltag edoes no tdropt oo low. If th eon-
boar dvoltag eistoolow, th epowe rtot he
sockets is automatically cut .This ensures
that there is sufficien tpowe rtos tart th e
engine.
Socket in th efront center console
XTo open :push th elower section of cover :.
The stowage compartmen topens.
XLiftupt hecover of socke t;.
Features223
Stowage and features
Z
mbrace
General notes
Yo um usth aveal icens eagreemen ttoactivate
the mbrac eservice. Make sure tha tyou rsystem
is activate dand operational .Tologin, press the
ï MB Info call button. If any of the steps
mentioned ar enot carried out, the syste mmay
not be activated.
If yo uhaveq uest ions abou tthe activation, con-
tac tone of the following telephone hotlines:
RUSA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
RCanada: Customer Service at
1-888-923-8367
Shortlya fter successfull yregistering with the
service, auserIDa nd password will be sent to
yo ubyp ost.
USA only: yo ucan uset hisp assword to lo gonto
the mbrac eareau nder "Owners Online "at
http://www.mbusa.com .
Th es ystemisa vailable if:
Rit hasbeena ctivate dand is operational
Rthe corresponding mobil ephone network is
availabl efor transmitting data to the Cus-
tome rCenter
Ras ervice subscription is available
Rthe starterb atter yiss ufficiently charged
iDetermining the locatio nofthe vehicl eona
mapiso nlyp ossibl eif:
RGP Sreceptio nisa vailable.
Rthe vehicl eposit ionc an be forwarde dto
the Customer Assistanc eCenter.
The mbrac esystem
To adjus tthe volum edurin gac all,procee das
follows:
XPress the WorX button on the multi-
function steering wheel.
or
XUse the volum econtrolle rofthe audi osys-
tem/COMAND.
Th es ystemo ffers variou sservices ,e.g.:
RAutomatic and manua lemergency call
RRoadside Assistanc ecall
RMB Info call USA only: yo
ucan find information and a
description of al lavailable features under "Own-
ers Online "athttp://www.mbusa.com.
System self-test
Aftery ouhave switched on the ignition, the sys-
tem carries ou taself-diagnosis.
Am alfunctio nint he syste mhasbeen detected
if one of the following occurs:
RTh eindicator lamp in the SOS button does not
com eond uringthe syste mself-test.
RTheindicator lamp in the FRoadside
Assistanc ebutton does not ligh tupd urin g
self-diagnosis of the system.
RTh eindicator lamp in the ïMB Info call
button does not ligh tupd urin gself- diagnosis
of the system.
RTh eindicator lamp in one or mor eofthe fol-
lowing buttons continue stolightup red after
the syste mself-diagnosis:
-SOS button
-F Roadside Assistanc ecallb utton
-ï MB Info call button
RAftert he syste mself-diagnosis ,the Inoper‐ativeorServiceNotActivatedmessage
appear sinthe multifunction display.
If am alfunctio nisindicated as outlined above,
the syste mmaynot operate as expected. In the
event of an emergency,h elpw illh avetob e
summoned by other means.
Have the syste mchecked at the neares tauthor-
ize dM ercedes-Benz Center or contact the fol-
lowing service hotlines:
RUSA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
RCanada: Customer Service at
1-888-923-8367
224Features
Stowag eand featur es
Emergency call
Important safety notes
GWARNING
It can be dangerous to remain in th evehicle,
even if you have pressed th eSOS button in an
emergency if:
Ryou see smoke inside or outside of th evehi-
cle ,e.g.ift here is afirea fter an accident
Rthev ehicle is on adangerous sectio nof
road
Rth ev ehicle is no tvisible or canno teasily be
seen by other road users, particularly when
dark or in poor visibilityc onditions
Thereisar isk of an accidenta nd injury.
Leavet hevehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Movetoas afe locationalongw ith other vehi-
cle occupants. In suchs ituations,secure the
vehicle in accordanc ewith national regula-
tions ,e.g.w ith aw arning triangle.
You must have alicens eagreementtoa ctivate
th em brace service. Makes ure that your system
is activated and operational. To register, press
the ï MB Info call button.Ifa ny of thesteps
mentioned are no tcarried out,t hesystem may
no tbea ctivated.
If you have questionsa bout theactivation,c on-
tac tone of th efollowingt elephone hotlines:
RUSA: Mercedes-Ben zCustomerA ssistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372 )or1 -866-990-9007
RCanada: Customer Service at
1-888-923-8367
General notes
An emergencyc all is dialed automatically if an
air bag or Emergency TensioningD evice is trig-
gered.
iYou cannot end an automatically triggered
emergency
c all yourself.
An emergencyc all can also be initiated man-
ually.
As soon as the emergencyc all has been initi-
ated, the indicator lamp in the SOS button
flashes. The multifunction display shows the
Connecting Call
message. The audio output is muted.
Once the connection has been made, the
Call
Connectedmessage appears in the multifunc-
tion display.
All important information on the emergencyi s
transmitted, for example:
Rcurrent location of the vehicle (as determined
by the GPS system)
Rvehicle identification number
Rinformation on the severity of the accident
Shortly after the emergencyc all has been initi-
ated, avoice connection is automatically estab-
lished between the Customer Assistance Center
and the vehicle occupants.
RIf the vehicle occupantsr espond, the
Mercedes-Benz Customer Assistance Center
attempt stoget more information on the
emergency.
RIf there is no response from the vehicle occu-
pants, an ambulance is immediately sent to
the vehicle.
If no voice connection can be established to the
Mercedes-Benz Customer Assistance Center,
the system has been unable to initiate an emer-
gency call.
This can occur, for example, if the relevant
mobile phone network is not available. The indi-
cator lamp in the SOS button flashes continu-
ously.
The Call Failed
message appears in the mul-
tifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call
Features225
Stowage and features
Z