are then, for example, guided to the nearest
Mercedes-Benz Service Center or a recovery
vehicle is called.
If vehicle data needs to be transferred during an
MB Info call or a Roadside Assistance call, this is
initiated by the Customer Assistance Center.
You will see theRoadside Assistance Con‐
nectedmessage in the COMAND display. If the
vehicle remote malfunction diagnosis can be
started, the Request for vehicle diagno‐
sisreceived.Startvehiclediagnosis?message appears in the display.
XConfirm the message with Yes.
XWhen theVehicle diagnosis: Pleasestart ignitionmessage appears, turn the
SmartKey to position 2in the ignition lock
(
Ypage 122).
XWhen the Please follow the instruc‐tions received by phone and moveyour vehicle to a safe positionmes-
sage appears, follow the customer service
representative's instructions.
The message in the display disappears.
If you select Cancel
the remote malfunction
diagnosis is canceled completely.
The vehicle operating state check begins. You
will see the Vehicle
diagnosisactivatedmessage.
When the diagnosis is completed, the Trans‐
fer vehicle diagnostics data (Voiceconnection may be interrupted duringdatatransfer)message appears. The vehicle
data can now be sent to the Customer Assis-
tance center.
XPress OKto confirm the message.
The voice connection with the Customer
Assistance Center is terminated.
You will see the Vehicle diagnosis:
Transferring data...message.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice connec-
tion is re-established after the transfer is com-
plete. If necessary, you will be contacted at a
later time by another means, e.g. by e-mail or
phone.
Another function of the Vehicle Health Check is
the transfer of service data to the Customer
Assistance Center. If a service is overdue, the
COMAND display shows a message about vari-
ous special offers at your workshop. USA only: this information can also be called up
under "Owners Online" at http://
www.mbusa.com.
Information on the data stored in the vehicle
(
Ypage 29).
Information on Roadside Assistance
(
Ypage 26).
Garage door opener
General notes
The HomeLink®garage door opener integrated
in the rear-view mirror allows you to operate up
to three different door and gate systems.
Use the integrated garage door opener only on
garage doors that:
Rhave safety stop and reverse features and
Rmeet current U.S. federal safety standards
Once programed, the integrated garage door
opener in the rear-view mirror will assume the
function of the garage door system's remote
control. Please also read the operating instruc-
tions for the garage door system.
When programming a garage door opener, park
the vehicle outside the garage. Do not run the
engine while programming.
Certain garage door drives are incompatible
with the integrated garage door opener. If you
have difficulty programing the integrated garage door opener, contact an authorized Mercedes-
Benz Center.
Alternatively, you can call the following tele-
phone assistance services:
RUSA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
RCanada: Customer Service at
1-800-387-0100
RHomeLink®hotline 1-800-355-3515 (free of
charge)
More information on HomeLink
®and/or com-
patible products is also available online at
http://www.homelink.com.
Notes on the declaration of conformity
(
Ypage 27).
USA: FCC ID: CB2HMIHL4
Canada: IC: 279B-HMIH L4
252Features
Stowage and features
