2018 MERCEDES-BENZ METRIS phone

Function/notes ............................. 152
ATTENTION ASSIST
see ATTENTION ASSIST
Audio 10
Important safety notes .................. 232
Audio 15
Bluetooth
®settings ....................... 236
Display overview ............................ 235
Entering the passkey ..................... 236
Important safety notes .................. 232
Making a call ................................. 238
Media mode ................................... 237
Navigation ..................................... 238
Overview ........................................ 234
Telephone mode ............................ 238
Authorized workshop
see Qualified specialist workshop
AUTO lamp
Display messages (vehicle with-
out steering wheel buttons) ........... 198
AUTO lights
Display messages (vehicle with
steering wheel buttons) ................. 212
see Lights
Automatic car wash (care) ............... 266
Automatic engine start (ECO start/
stop function) .................................... 126
Automatic engine switch-off (ECO
start/stop function) .......................... 126
Automatic headlamp mode ................ 97
Automatic locking ............................... 74
Automatic transmission
Accelerator pedal position ............. 132
Changing gear ............................... 130
DIRECT SELECT lever ..................... 128
Display message ............................ 220
Drive program display .................... 130
Driving tips .................................... 132
Emergency running mode .............. 134
Engaging drive position .................. 129
Engaging neutral ............................ 129
Engaging reverse gear ................... 129
Engaging the park position ............ 129
Gearshift recommendation ............ 133
Important safety notes .................. 128
Kickdown ....................................... 132
Manual shifting .............................. 132 Overview ........................................ 128
Problem (malfunction) ................... 134
Program selector button ................ 131
Rocking the vehicle free ................ 132
Shift ranges ................................... 130
Starting the engine ........................ 124
Steering wheel paddle shi
fters ...... 132
T
railer towing ................................. 132
Transmission oil change ................ 310
Transmission position display
(DIRECT SELECT lever) ................... 130
Transmission positions .................. 129
Automatic transmission emer-
gency mode ....................................... 134
Axle load, permissible (trailer tow-
ing) ...................................................... 316
B
Backup lamp
Display messages (vehicle with
steering wheel buttons) ................. 213
Backup lamps
Display messages (vehicle with-
out steering wheel buttons) ........... 199
Replacing bulbs ............................. 105
BAS (Brake Assist System)
Function/notes ................................ 65
Basic settings
see Settings
Battery (SmartKey)
Checking .......................................... 71
Important safety notes .................... 71
Replacing ......................................... 72
Battery (vehicle)
Care ............................................... 265
Charging ........................................ 264
Connecting and installing .............. 263
Disconnecting and removing ......... 261
Display messages (vehicle with
steering wheel buttons) ................. 214
Display messages (vehicle with-
out steering wheel buttons) ........... 200
Important safety notes .................. 260
Jump starting ................................. 274
Location ......................................... 261
Before driving off
Important safety notes .................. 123
Index5

Oil level (note) ...............................254
Viscosity ........................................ 310
Equipment and conversions
see Vehicle bodies
ESC (Electronic Stability Control)
see ESP
®(Electronic Stability Program)
ESP®(Electronic Stability Pro-
gram)
Activating/deactivating (vehicle
with steering wheel buttons) ......... 186
Activating/deactivating (vehicle
without steering wheel buttons) .... 176
Crosswind Assist .............................6 7
Deactivating/activating ................... 66
Display message (vehicle with
steering wheel buttons) ................. 210
Display message (vehicle without
steering wheel buttons) ................. 196
Function/notes ................................ 65
Important safety information ........... 66
Trailer stabilization ........................... 67
Warning lamp ................................. 224
Exhaust check ................................... 138
Exterior lighting
see Lights
Exterior mirrors
Adjusting ......................................... 94
Out of position (troubleshooting) ..... 94
Eyeglasses compartment ................. 240
F
First-aid kit......................................... 274
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 299
Fogged-up windows
see Climate control
Frequencies
Mobile phone ................................. 305
Two-way radio ................................ 305
Front fog lamps
Changing bulbs .............................. 102
Display messages (vehicle with
steering wheel buttons) ................. 213
Display messages (vehicle with-
out steering wheel buttons) ........... 199
Switching on/off .............................. 97 Front-passenger seat
see Seats
Fuel
Additives (gasoline) ........................ 308
Consumption information .............. 308
Consumption statistics (vehicle
with steering wheel buttons) ......... 181
Consumption statistics (vehicle
without steering wheel buttons) .... 174
Displaying the current consump-
tion (vehicle with steering wheel
buttons) ......................................... 180
Displaying the current consump-
tion (vehicle without steering
wheel buttons) ............................... 175
Displaying the range (vehicle with
steering wheel buttons) ................. 180
Displaying the range (vehicle with-
out steering wheel buttons) ........... 175
Driving abroad ............................... 139
Driving tips .................................... 138
Fuel content display (vehicle with-
out steering wheel buttons) ........... 173
Fuel gauge (vehicle with steering
wheel buttons) ................................. 39
Grade (gasoline) ............................ 307
Important safety notes .................. 307
Problem (malfunction) ................... 135
Refueling ........................................ 134
Tank content/reserve fuel ............. 307
Fuel content
Display (vehicle without steering
wheel buttons) ............................... 173
F
uel level
Gauge (vehicle with steering
wheel buttons) ................................. 39
Fuel tank
Problem (malfunction) ................... 135
Fuel tank
see Fuel tank
Fuel tank reserve level
Display messages (vehicle with
steering wheel buttons) ................. 215
Display messages (vehicle with-
out steering wheel buttons) ........... 201
Fuses .................................................. 278
12Index

G
Gasoline............................................. 307
Gearshift recommendation
Display (vehicle with steering
wheel buttons) ...............................1 79
Display (vehicle without steering
wheel buttons) ............................... 173
Genuine parts ...................................... 33
Glove box ...........................................2 40
GTW (Gross Trailer Weight) (defini-
tion) .................................................... 296
Guide rail
Maximum tensile strength ............. 315
H
Handbrakesee Parking brake
Handling control system
see ESP
®(Electronic Stability Program)
Hands-free system
see Mobile phone
Hazard warning lamps ........................ 98
Head restraints
Adjusting (electrically) ..................... 91
Adjusting (manually) ........................ 91
Important safety notes .................... 90
Removing/installing ........................ 91
Headlamps
Changing bulbs (halogen head-
lamps) ............................................ 102
Fogging up ....................................... 99
see Automatic headlamp mode
Heating
see Climate control
High-beam headlamps
Display messages (vehicle with
steering wheel buttons) ................. 212
Display messages (vehicle with-
out steering wheel buttons) ........... 199
Replacing bulbs .............................1 04
Switching on/off .............................. 98
Hill start assist .................................. 125
Hood
Closing ...........................................2 53
Display messages (vehicle with
steering wheel buttons) ................. 221 Display messages (vehicle with-
out steering wheel buttons) ........... 204
Important safety notes .................. 252
Opening ......................................... 253
Hydroplaning ..................................... 141
I
Ignition lock
see SmartKey positions (ignition lock)
Immobilizer .......................................... 67
Indicator lamps
see Warning and indicator lamps
Indicators
see Turn signals
Insect protection on the radiator ...... 33
Instrument cluster
Buttons (vehicle without steering
wheel buttons) ............................... 173
Overview (vehicle with steering
wheel buttons) ................................. 39
Overview (vehicle without steer-
ing wheel buttons) ........................... 37
Warning and indicator lamps
(vehicle with steering wheel but-
tons) ................................................ 40
Warning and indicator lamps
(vehicle without steering wheel
buttons) ...........................................3 8
Instrument cluster lighting .............. 171
Interior lighting
Automatic control ............................ 99
Delayed switch-off (on-board
computer) ...................................... 190
General notes .................................. 99
Manual control .............................. .100
Notes on changing bulbs ...............1 00
Overview .......................................... 99
Reading lamp ................................... 99
Rear interior light in the grab han-
dle ................................................. 100
Replacing bulbs .............................1 00
Switching the cargo compartment
lighting on/off (cargo compart-
ment) ............................................. 100
Switching the cargo compartment
lighting on/off (dashboard) ........... 100
Index13

Turn signals .....................................98
Limited Warranty ................................ 27
Load distribution ...............................245
Load protection net ........................... 249
Loading guidelines ............................ 244
Loading rails
Maximum tensile strength ............. 315
Loads
Securing ........................................ 246
Transporting .................................. 244
Locking
see Central locking
Locking (doors)
Emergency locking ........................... 71
Locking centrally
see Central locking
Low-beam headlamps
Display messages (vehicle with
steering wheel buttons) ................. 211
Display messages (vehicle with-
out steering wheel buttons) ........... 198
Driving abroad ............................... 139
Replacing bulbs .............................1 03
Switching on/off .............................. 97
Lumbar support ................................... 87
Lumbar support
see Lumbar support
M
M+S tires ............................................ 281
Maintenance ...................................... 259
Maintenance points under the
hood .................................................... 254
Maximum speed
Speed limitation .............................1 38
Mechanical key
Function/notes ................................ 70
Inserting .......................................... 71
Locking vehicle ................................ 71
Removing ......................................... 71
Media Interface
Connections ..................................... 42
Memory card (audio) ......................... 184
Memory function
Seats, steering wheel, exterior
mirrors ............................................. 94 Mercedes-Benz Commercial Van
Center
see Qualified specialist workshop
Mercedes-Benz Service24h .............. 274
Message memory
On-board computer (vehicle with
steering wheel buttons) ................. 205
On-board computer (vehicle with-
out steering wheel buttons) ........... 191
Messages
see Warning and indicator lamps
Mirrors
Exterior mirrors ................................ 94
Important safety notes .................... 93
Rear-view mirror .............................. 94
see Vanity mirror
Mobile phone
Type approval/frequency .............. 305
Mobile phone
see Telephone
Model designation
see Vehicle identification plate
Modifying the programming
(SmartKey) ...........................................7 0
Motor oil additives
see Additives
Mounting wheels
Lowering the vehicle ...................... 301
Mounting a new wheel ................... 300
Preparing the vehicle .....................2 99
Raising the vehicle ......................... 299
Removing a wheel .......................... 300
Removing and mounting the spare
wheel ............................................. 303
Securing the vehicle against roll-
ing away ........................................ 299
MP3
Operation ....................................... 184
N
NavigationMenu (on-board computer) ............ 182
Notes on breaking-in a new vehi-
cle ....................................................... 122
Index15

O
Occupant Classification System
(OCS)Conditions ....................................... 52
Faults ............................................... 56
Operation ......................................... 53
System self-test .............................. .55
Occupant safety
Air bags .......................................... .49
Automatic measures after an acci-
dent ................................................. 58
Belt warning .....................................4 9
Childr eninthe vehicle .................... .58
Important safety notes .................... 45
Introduction to the restraint sys-
tem .................................................. 45
Occupant Classification System
(OCS) ............................................... 52
PASSENGER AIR BAG indicator
lamps ............................................... 46
Pets in the vehicle ........................... 64
Restraint system warning lamp ........ 45
Seat belt .......................................... 46
OCS
Conditions ....................................... 52
Faults ............................................... 56
Operation .........................................5 3
System self-test ............................... 55
Odometer
Displaying (vehicle with steering
wheel buttons) ............................... 180
Displaying (vehicle without steer-
ing wheel buttons) ......................... 174
Setting the display unit (vehicle
with steering wheel buttons) ......... 188
Setting the display unit (vehicle
without steering wheel buttons) .... 177
Off-road driving
Checklist after driving off-road ...... 143
Important safety notes .................. 142
Rules for driving off-road ............... 142
Oil
see Engine oil
O

n-board computer (vehicle with
steering wheel buttons)
Assistance menu ........................... 185
Audio menu ................................... 183 Date menu ..................................... 189
Display messages .......................... 205
Factory settings ............................. 190
Important safety notes .................. 171
Instrument cluster menu ............... 188
Lights menu ................................... 189
Menu overview .............................. 180
Message memory .......................... 205
Navigation menu ............................ 182
Operating ....................................... 178
Permanent display ......................... 188
Service menu ................................. 187
Setting the date ............................. 189
Setting the display ......................... 188
Setting the display language .......... 188
Setting the language ...................... 188
Setting the time ............................. 189
Settings menu ............................... 188
Standard display ............................ 180
Telephone menu ............................ 184
Time menu ..................................... 189
Trip menu ...................................... 180
Vehicle menu ................................. 190
On-board computer (vehicle with-
out steering wheel buttons)
Coolant temperature display
menu ............................................. 175
Current fuel consumption menu .... 175
Date menu ..................................... 178
Digital speedometer menu ............. 175
Display messages .......................... 191
Distance menu ............................... 174
Factory settings ............................. 176
Important safety notes .................. 171
Menu overview .............................. 174
Message memory .......................... 191
Operating ....................................... 173
Permanent display ......................... 177
Range menu ................................... 175
Setting the date ............................. 178
Setting the display ......................... 177
Setting the display language .......... 176
Setting the language ...................... 176
Setting the time ............................. 178
Settings menu ............................... 176
Standard display menu .................. 174
Time menu ..................................... 178
Trip computer menu ...................... 174
16Index

Recyclingsee Protection of the environment
Refrigerant (air-conditioning sys-
tem)
Important safety notes .................. 312
Refueling
Fuel filler flap ................................. 135
Fuel gauge (vehicle with steering
wheel buttons) ................................. 39
Fuel gauge (vehicle without steer-
ing wheel buttons) ......................... 173
Refueling procedure (fuel) ............. 135
see Fuel
Remote control
see Key
Replacing bulbs
Important safety notes .................. 102
Reporting safety defects .................... 32
Rescue card ......................................... 34
Reserve (fuel tank)
see Fuel
Reserve fuel
Display messages (vehicle with
steering wheel buttons) ................. 215
Display messages (vehicle with-
out steering wheel buttons) ........... 201
Warning lamp ................................. 227
Residual heat (climate control) ........ 119
Restraint system
Display message (vehicle with
steering wheel buttons) ................. 211
Display message (vehicle without
steering wheel buttons) ................. 197
Introduction ..................................... 45
Warning lamp ................................. 226
Warning lamp (function) ................... 45
Reverse warning feature .................. 125
Reversing feature
Electric sliding door ......................... 76
Side windows ................................... 82
Roadside Assistance (breakdown) .... 28
Roof carrier
Maximum payload .......................... 315
Notes ............................................. 250
Roof lining and carpets (cleaning
guidelines) ......................................... 271
Roof load (roof carrier) ..................... 315S
Safety
Children in the vehicle ..................... 58
Operating safety .............................. 30
see Occupant safety
Safety system
see Driving safety systems
Seat belts
Adjusting the height ......................... 48
Cleaning ......................................... 271
Correct usage .................................. 48
Fastening ......................................... 48
Important safety guidelines ............. 47
Introduction ..................................... 46
Releasing ......................................... 49
Warning lamp ................................. 222
Warning lamp (function) ................... 49
Seats
Adjusting (electrically) ..................... 86
Adjusting (manually) ........................ 86
Adjusting lumbar support ................ 87
Adjusting the head restraint ............ 90
Armrest ............................................ 92
Cleaning the cover ......................... 270
Correct driver's seat position ........... 85
Important safety notes .................... 85
Seat heating .................................... 92
Storing settings (memory func-
tion) ................................................. 94
Selecting gear
see Automatic transmission
Selector lever
Cleaning ......................................... 270
see Automatic transmission
Sensors (cleaning instructions) ....... 268
Service interval display
Calling up the service due date ...... 260
Hiding service messages ............... 260
Notes ............................................. 259
Service menu (on-board com-
puter) .................................................. 187
Service phone number ...................... 274
Service products
Brake fluid ..................................... 311
Coolant (engine) ............................ 311
Engine oil ....................................... 309
Fuel ................................................ 307
Index19

Start/stop functionsee ECO start/stop function
Starting
see Starting (engine)
Starting (engine) ................................ 124
Status overview (on-board com-
puter) .................................................. 186
Steering
Display messages (vehicle with
steering wheel buttons) ................. 221
Display messages (vehicle with-
out steering wheel buttons) ........... 204
Warning lamps ...............................2 31
Steering wheel
Adjusting ......................................... 93
Button overview ............................... 41
Buttons (on-board computer) ......... 178
Cleaning ......................................... 270
Paddle shifters ............................... 132
Steering wheel paddle shifters ........132
Stickers
General safety notes ........................ 29
Stowage net ....................................... 241
Stowage spaces
see Stowage spaces and stowage
compartments
Stowage spaces and stowage com-
partments
Eyeglasses compartment ...............2 40
Glove box ....................................... 240
Important safety notes .................. 240
Stowage net ................................... 241
Summer opening
see Convenience opening feature
Summer tires ..................................... 281
Sun visor
Changing a bulb (mirror lamp) ....... 101
Overview ........................................ 241
Surround lighting (on-board com-
puter) ..................................................1 89
Switching air-recirculation mode
on/off ................................................. 118
Switching off the alarm (ATA) ............ 68
T
Tachometer........................................ 172 Tail lamps
Display messages (vehicle with-
out steering wheel buttons) ........... 198
Replacing bulbs .............................1 05
Trailer display messages (vehicle
with steering wheel buttons) ......... 212
Trailer display messages (vehicle
without steering wheel buttons) .... 198
Tailgate
Changing bulbs (ambient lamp) ..... 101
Changing bulbs (signal and ambi-
ent light) ........................................ 102
Display messages (vehicle with
steering wheel buttons) ................. 221
Display messages (vehicle with-
out steering wheel buttons) ........... 204
Important safety notes .................... 79
Opening dimensions ......................3 13
Opening/closing from the out-
side ..................................................7 9
Tank contents
Displaying the range (vehicle with
steering wheel buttons) ................. 180
Displaying the range (vehicle with-
out steering wheel buttons) ........... 175
Technical data
Capacities ...................................... 306
Cargo tie-down points .................... 314
Guide rail ....................................... 315
Loading rails .................................. 315
Roof carrier .................................... 315
Tires/wheels ................................. 302
Trailer tow hitch ............................. 315
Vehicle data ................................... 313
Vehicle dimensions ........................ 313
Telephone
Accepting a call ............................. 185
Display message ............................ 221
Introduction ................................... 184
Number from the phone book ........ 185
Redialing ........................................ 185
Rejecting/ending a call ................. 185
Temperature
Coolant (display in the instrument
cluster) .......................................... 172
Coolant (display in the on-board
computer) ...................................... 175
Outsi de te
mperature ...................... 172
Index21

Benz, LLC has been informed in writing of
the necessity of such a repair.
(2) the same defect or damage, although less serious than described in (1), has been
repaired at least four times and Mercedes-
Benz has been informed of the necessity of
such a repair in writing.
(3) the vehicle cannot be operated for more than 30 calendar days due to repairs result-
ing from the same or other major defects ordamage.
Please send written notification to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
USA only:
Always bring the Maintenance Booklet with you
when taking the vehicle to a Mercedes-Benz
Commercial Van Center. Your customer service
advisor enters each service into the Mainte-
nance Booklet.
Canada only:
Have every service carried out by a qualified
specialist workshop recorded in your service
report.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gram provides you with technical assistance in
the case of a breakdown. Your toll-free calls to
the Roadside Assistance Hotline are answered
by our staff around the clock. 365 days a year.
1-800-FOR-MERCedes (1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
Further information can be found in the
Mercedes-Benz Roadside Assistance-Program
brochure (USA) or the "Roadside Assistance"
section of the Service and Warranty Information booklet (Canada). Both are located in your vehi-
cle document wallet.
Change of address or owner
Please use the "Notice of Change of Address"
form in the Service and Warranty Information
booklet to inform us of a change of address, or
simply phone the Mercedes-Benz Customer
Assistance Center (USA) on hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) on
1-800-387-0100. This enables us, if necessary,
to contact you at any time.
If you sell your Mercedes, please leave all the
literature in the vehicle so that it is available for
the next owner.
If your vehicle was purchased as a used vehicle,
please send us the "Notice of Purchase of Used
Car" from the Service and Warranty Information
booklet or phone the Mercedes-Benz Customer
Assistance Center (USA) on hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) on
1-800-387-0100.
Operating the vehicle outside of the
USA and Canada
When traveling abroad with your vehicle,
observe the following points:
RService facilities or replacement parts may
not be available immediately.
RUnleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
can cause damage to the catalytic converter.
RThe fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Certain Mercedes-Benz models are available in
Europe through our European Delivery Program.
Please consult a Mercedes-Benz Commercial
Van Center for further information, or write to
one of the following addresses:
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
28Introduction