to detect and rectify malfunctions and to opti-
mize vehicle functions. Most of these data are
volatile and processed only in the vehicle itself.
Only a small part of the data is stored in event or
malfunction memories.
When you use services, the technical data from
the vehicle can be read out by service network
employees or third parties. Services can include
repair services, maintenance processes, war-
ranty cases and quality assurance measures.
The data is read out via the legally prescribed
diagnostics connection in the vehicle. The rele-
vant offices in the service network or third par-
ties collect, process and use the data. These
data document the vehicle's technical states,
are used to help in finding malfunctions and
improving quality and are sent to the manufac-
turer where necessary. In addition, the manu-
facturer is subject to product liability. The man-
ufacturer needs technical data from vehicles for
this purpose.
Malfunction memories in the vehicle can be
reset by a service center during repair or service
work.
You can incorporate data into the vehicle's com-
fort and infotainment functions yourself as part
of the s
elected equipment.
These include, for example:
Rmultimedia data such as music, films or pho-
tos for playback in an integrated multimedia
system
Raddress book data for use in conjunction with
an integrated hands-free system or an inte-
grated navigation system
Rnavigation destinations that have been
entered
Rdata about using Internet services
These data can be saved locally in the vehicle or are located on a device that you have connected
to the vehicle. If this data is saved in the vehicle,
you can delete it at any time. These data are sent
to third parties only at your request, particularly
when you use online services in accordance with
the settings that you have selected.
You can save and change comfort settings/
customizations in the vehicle at any time.
Depending on the piece of equipment in ques-
tion, these can include, for example:
Rseat and steering wheel position settings
Rsuspension and climate control settings
Rcustom settings such as interior lighting If your vehicle is equipped appropriately, you
can connect your smartphone or another mobile
end device to the vehicle. You can control this by
means
of th
e control elements integrated in the
vehicle. The smartphone's picture and sound
can be output via the multimedia system. Spe-
cific items of information are also sent to your
smartphone.
Depending on the type of integration, this can
include:
Rgeneral vehicle information
Rposition data
This allows the use of selected smartphone
apps, such as navigation or music player apps.
There is no additional interaction between the
smartphone and the vehicle, particularly active
access to vehicle data. The type of additional
data processing is determined by the provider of
the app being used. Whether you can configure settings for it and, if so, which ones, depends on
the app and your smartphone's operating sys-
tem.
Service provider
Wireless network connection
If your vehicle has a wireless network connec-
tion, data can be exchanged between your vehi- cle and other systems. The wireless network
connection is made possible by the vehicle's
own transmitter and receiver or by mobile devi-
ces that you have brought into the vehicle (e.g.
smartphones). Online functions can be used via
this wireless network connection. These include
online services and applications/Apps provided
by the manufacturer or other providers.
Services provided by the manufacturer
In the case of the manufacturer's online serv-
ices, the manufacturer describes the functions
in a suitable place and the associated informa-
tion subject to data protection legislation. Per-
sonal data can be used in order to provide online
services. The data exchange for this takes place
via a secure connection, e.g. with the manufac-turer's IT systems intended for the purpose. Col-
lecting, processing and using personal data
beyond the provision of services is permitted
only on the basis of a statutory permit or decla-
ration of consent.
Dat astored in the vehicle33
Introduction
Z
