2018 MERCEDES-BENZ GLS SUV emergency towing

Features .............................................. 308
Maintenance and care......................325
Engine compartment ........................... 325
ASSYST PLUS ...................................... 329
Care ..................................................... 330
Breakdown assistance .....................338
Where will I find...? .............................. 338
Flat tire ................................................ 339
Battery (vehicle) .................................. 344
Jump-starting ....................................... 346
Towing and tow-starting ...................... 349
Fuses ................................................... 352
Wheels and tires ............................... 354
Important safety notes ........................ 354
Operation ............................................ 354
Winter operation .................................. 356
Tire pressure ....................................... 357
Loading the vehicle .............................. 364
All about wheels and tires ................... 367
Changing a wheel ................................ 374
Wheel and tire combinations ............... 379
Emergency spare wheel ....................... 380
Technical data ................................... 384
Information regarding technical data ... 384
Vehicle electronics .............................. 384
Identification plates ............................. 385
Service products and filling capaci-
ties ...................................................... 386
Vehicle data ......................................... 392
Vehicle data for off-road driving .......... 393
Trailer tow hitch ................................... 395
Contents3

AIRMATICpackage
ADS (Adaptive Damping System) .. .188
Function/notes .............................1 88
Alarm
ATA (Anti-Theft Alarm system) ......... 75
Switching off (ATA) .......................... 75
Switching the function on/off
(ATA) ................................................ 75
Alarm system
see ATA (Anti-Theft Alarm system)
AMG
Adaptive sport suspension sys-
tem ................................................ 191
AMG menu (on-board computer) ..... 245
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-skid chains
see Snow chains
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Approach/departure angle .............. 173
Ashtray ............................................... 311
Assistance display (on-board com-
puter) ..................................................2 41
Assistance menu (on-board com-
puter) ..................................................2 41
ASSYST PLUS
Displaying a service message ........3 29
Hiding a service message .............. 329
Resetting the service interval dis-
play ................................................ 329
Service message ............................ 329
Special service requirements ......... 330
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 75
Function ...........................................7 5
Switching off the alarm .................... 75
ATTENTION ASSIST
Activating/deactivating ................. 242
Display message ............................ 265
Function/notes ............................. 207
Audio menu (on-board computer) .... 239
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshop
see Qualified specialist workshop AUTO lights
Display message ............................ 260
see Lights
Automatic car wash (care) ............... 330
Automatic engine start (ECO start/
stop function) .................................... 145
Automatic engine switch-off (EC
O
start/stop function) .......................... 144
Automatic headlamp mode .............. 115
Automatic transmission
Accelerator pedal position ............. 150
Changing gear ............................... 150
DIRECT SELECT lever ..................... 148
Display message ............................ 275
Drive program ................................ 151
Drive program display .................... 149
Driving tips .................................... 150
DYNAMIC SELECT controller ......... 147
Emergency running mode .............. 155
Engaging drive position .................. 149
Engaging neutral ............................ 149
Engaging park position automati-
cally ............................................... 148
Engaging reverse gear ................... 148
Engaging the park position ............ 148
Important safety notes .................. 148
Kickdown ....................................... 151
Manual shifting .............................. 152
Oil temperature (on-board com-
puter, Mercedes-AMG vehicles) ..... 245
Overview ........................................ 148
Problem (malfunction) ................... 155
Pulling away ................................... 143
Starting the engine ........................ 142
Steering wheel paddle shifters ...... 152
Trailer towing ................................. 151
Transmission position display ........ 149
Transmission positions .................. 150
Automatic transmission emer-
gency mode ....................................... 155
AUX jacks
CD/DVD drive ............................... 299
Axle load, permissible (trailer tow-
ing) ...................................................... 395
B
Back button ....................................... 293
Index5

AMG adaptive sport suspension
system ........................................... 191
ATTENTION ASSIST ........................ 207
Blind Spot Assist ............................ 209
Cruise control ................................ 174
Display message ............................ 265
Driving Assistance Plus package ... 213
HOLD function ............................... 187
Lane Keeping Assist ...................... 211
Level control (vehicle with the Off-
Road Engineering package) ........... 184
Rear view camera .......................... 199
Traffic Sign Assist .......................... 208
Driving tips
Automatic transmission ................. 150
Brakes ........................................... 166
Break-in period .............................. 139
Distance Pilot DISTRONIC ............. 182
Downhill gradient ........................... 166
Drinking and driving ....................... 165
Driving in winter ............................. 169
Driving on flooded roads ................ 168
Driving on sand .............................. 172
Driving on wet roads ...................... 168
Driving over obstacles ................... 173
Exhaust check ............................... 165
Fuel ................................................ 164
General .......................................... 164
Hydroplaning ................................. 168
Icy road surfaces ........................... 169
Limited braking efficiency on sal-
ted roads ....................................... 167
Off-road driving .............................. 170
Off-road fording ............................. 169
Snow chains .................................. 356
The first 1000 miles (1500 km) ..... 139
Tire ruts ......................................... 172
Towing a trailer .............................. 225
Traveling uphill ............................... 173
Wet road surface ........................... 167
DSR (Downhill Speed Regulation)
Display message ............................ 267
Function/notes ............................. 218
DVD video
Operating (on-board computer) ..... 239
see also Digital Operator's Man-
ual .................................................. 292 DYNAMIC SELECT controller
Automatic transmission ................. 147
E
EASY-ENTRY featureActivating/deactivating ................. 244
Function/notes ............................. 109
EASY-EXIT feature
Crash-responsive ........................... 110
Function/notes ............................. 109
Switching on/off ........................... 244
EBD (electronic brake force distri-
bution)
Display message ............................ 251
Function/notes ................................ 72
ECO display
Function/notes ............................. 165
On-board computer ....................... 237
ECO start/stop function
Automatic engine start .................. 145
Automatic engine switch-off .......... 144
Deactivating/activating ................. 145
General information ....................... 144
Important safety notes .................. 144
Introduction ................................... 144
Electronic Stability Program
see ESP
®(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent ................................................. 59
Emergency release
Driver's door .................................... 84
Vehicle ............................................. 84
Emergency spare wheel
General notes ................................ 380
Important safety notes .................. 380
Removing ....................................... 381
Storage location ............................ 381
Stowing .......................................... 381
Emergency Tensioning Devices
Activation ......................................... 56
Emergency unlocking
Tailgate ............................................ 88
Emissions control
Service and warranty information .... 28
Engine
Check Engine warning lamp ........... 288
10Index

Sensor range ................................. 193
Towing a trailer .............................. 192
Warning display ............................. 194
Parking assistance
see Driving system
Parking brake
Applying automatically ................... 163
Applying or releasing manually ...... 163
Display message ............................ 251
Electric parking brake .................... 162
Emergency braking ........................ 164
General notes ................................ 162
Releasing automatically ................. 163
Warning lamp ................................. 287
Parking lamps
Switching on/off ........................... 116
Parking Pilot
Canceling ....................................... 199
Detecting parking spaces .............. 196
Display Message ............................ 269
Exiting a parking space .................. 198
Function/notes ............................. 195
Important safety notes .................. 195
Parking .......................................... 197
PASSENGER AIR BAG
Display message ............................ 258
Indicator lamps ................................ 45
Problem (malfunction) ................... 258
Pets in the vehicle ............................... 65
Phone book
see also Digital Operator's Man-
ual .................................................. 292
Plastic trim (cleaning instruc-
tions) .................................................. 335
Power locks ......................................... 84
Power washers .................................. 331
Power windows
see Side windows
PRE-SAFE
®(anticipatory occupant
protection)
Display message ............................ 255
Operation ......................................... 58
PRE-SAFE
®PLUS (anticipatory
occupant protection PLUS)
Display message ............................ 255
Operation ......................................... 59 Protection against theft
ATA (Anti-Theft Alarm system) ......... 75
Immobilizer ...................................... 75
Protection of the environment
General notes .................................. 27
Pulling away
Automatic transmission ................. 143
General notes ................................ 143
Hill start assist ............................... 143
Trailer ............................................ 143
Q
QR codeMercedes-Benz Guide App ................. 1
Rescue card ..................................... 32
Qualified specialist workshop ........... 31
R
RACE TIMER (on-board computer,
Mercedes-AMG vehicles).................. 246
Radiator cover ................................... 326
Radio
Selecting a station ......................... 239
Radio mode
see also Digital Operator's Man-
ual .................................................. 292
Radio-controlled devices (instal-
ling) ..................................................... 324
Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 30
Reading lamp ..................................... 119
Rear bench seat
Folding forwards/back .................. 304
Rear compartment
Exit/entry position (3rd row of
seats) ............................................. 103
Setting the air vents ...................... 137
Setting the temperature ................ 132
Rear fog lamp
Display message ............................ 260
Switching on/off ........................... 116
Rear Seat Entertainment System
AUX jacks ...................................... 299
AUX jacks CD/DVD drive .............. 299
Index17

Average weight of the vehicle
occupants (definition) .................... 372
Bar (definition) ............................... 372
Changing a wheel .......................... 374
Characteristics .............................. 372
Checking ........................................ 354
Curb weight (definition) ................. 373
Definition of terms ......................... 372
Direction of rotation ...................... 375
Display message ............................ 273
Distribution of the vehicle occu-
pants (definition) ............................ 374
DOT (Department of Transporta-
tion) (definition) ............................. 372
DOT, Tire Identification Number
(TIN) ............................................... 371
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 372
GTW (Gross Trailer Weight) (defi-
nition) ............................................ 373
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 373
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 373
Important safety notes .................. 354
Increased vehicle weight due to
optional equipment (definition) ...... 372
Information on driving .................... 354
Kilopascal (kPa) (definition) ........... 373
Labeling (overview) ........................ 369
Load bearing index (definition) ...... 374
Load index ..................................... 371
Load index (definition) ................... 373
M+S tires ....................................... 356
Maximum load on a tire (defini-
tion) ............................................... 373
Maximum loaded vehicle weight
(definition) ..................................... 373
Maximum permissible tire pres-
sure (definition) ............................. 373
Maximum tire load ......................... 371
Maximum tire load (definition) ....... 373
MOExtended tires .......................... 356
Optional equipment weight (defi-
nition) ............................................ 374
PSI (pounds per square inch)(de
f-
inition) ........................................... 373
Replacing ....................................... 374 Service life ..................................... 355
Sidewall (definition) ....................... 374
Snow chains .................................. 356
Speed rating (definition) ................ 373
Storing ........................................... 375
Structure and characteristics
(definition) ..................................... 372
Summer tires in winter .................. 356
Temperature .................................. 368
TIN (Tire Identification Number)
(definition) ..................................... 374
Tire bead (definition) ...................... 373
Tire pressure (definition) ................ 373
Tire pressures (recommended) ...... 372
Tire size (data) ............................... 379
Tire size designation, load-bearing
capacity, speed rating .................... 369
Tire tread ....................................... 355
Tire tread (definition) ..................... 373
Total load limit (definition) ............. 374
Traction ......................................... 368
Traction (definition) ....................... 374
Tread wear ..................................... 368
TWR (permissible trailer drawbar
noseweight) (definition) ................. 374
Uniform Tire Quality Grading
Standards ...................................... 367
Uniform Tire Quality Grading
Standards (definition) .................... 372
Wear indicator (definition) ............. 374
Wheel and tire combination ........... 379
Wheel rim (definition) .................... 372
see Flat tire
Tool
see Vehicle tool kit
Top Tether ............................................ 63
Tow-starting
Emergency engine starting ............ 352
Important safety notes .................. 349
Towing a trailer
Axle load, permissible .................... 395
Cleaning the trailer tow hitch ......... 335
Coupling up a trailer ...................... 227
Decoupling a trailer ....................... 229
Driving tips .................................... 225
Important safety notes .................. 224
Installing the ball coupling ............. 226
Lights displ ay me
ssage .................. 260
22Index

Mounting dimensions .................... 395
Parking Assist PARKTRONIC ..........192
Power supply ................................. 230
Pulling away with a trailer .............. 143
Removing the ball coupling ............ 229
Trailer loads ................................... 395
Towing away
Important safety guidelines ........... 349
Installing the towing eye ................ 350
Notes for 4MATIC vehicles ............ 351
Removing the towing eye ...............3 50
Transporting the vehicle ................ 351
With both axles on the ground ....... 350
Towing eye ......................................... 339
Traffic reports
see also Digital Operator's Man-
ual ..................................................2 92
Traffic Sign Assist
Activating/deactivating the warn-
ing function ....................................2 41
Display message ............................ 268
Function/notes .............................2 08
Important safety notes .................. 209
Instrument cluster display ............. 209
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights ............................................... 229
Trailer towing
Active Blind Spot Assist ................. 215
Active Lane Keeping Assist ............ 218
Blind Spot Assist ............................ 211
Permissible trailer loads and
drawbar noseweights ..................... 229
Transfer case ..................................... 155
Transmission
see Automatic transmission
Transmission position display ......... 149
Transporting the vehicle .................. 351
Traveling uphill
Brow of hill ..................................... 174
Driving downhill .............................1 74
Maximum gradient-climbing capa-
bility ............................................... 173
Trim pieces (cleaning instruc-
tions) ..................................................3 36Trip computer (on-board com-
puter)
..................................................2 36
Trip odometer
Calling up ................................... .... 236
R

esetting (on-board computer) ...... 237
Trunk
see Tailgate
Turn signals
Display message ............................ 260
Replacing bulbs (front) ................... 122
Switching on/off ........................... 116
Two-way radio
Frequencies ................................... 384
Installation ..................................... 384
Transmission output (maximum) .... 384
TWR (Tongue Weight Rating) (defi-
nition) ................................................. 374
Type identification plate
see Vehicle identification plate
U
UnlockingEmergency unlocking ....................... 84
From inside the vehicle (central
unlocking button) ............................. 83
Upshift indicator (on-board com-
puter, Mercedes-AMG vehicles) ....... 245
USB devices
Connecting to the Media Inter-
face ............................................... 299
V
Vanity mirror (in the sun visor) ........ 310
Vehicle
Correct use ...................................... 31
Data acquisition ............................... 32
Display message ............................ 275
Equipment ....................................... 28
Individual settings .......................... 243
Limited Warranty ............................. 32
Loading .......................................... 364
Locking (in an emergency) ............... 84
Locking (SmartKey) .......................... 77
Lowering ........................................ 378
Maintenance .................................... 29
Operating safety .............................. 30
Index23

Parking .......................................... 161
Parking for a long period ................164
Pulling away ................................... 143
Raising ...........................................3 76
Reporting problems ......................... 31
Securing from rolling away ............ 375
Towing away .................................. 349
Transporting .................................. 351
Unlocking (in an emergency) ........... 84
Unlocking (SmartKey) ......................7 7
Vehicle data ................................... 392
Vehicle battery
see Battery (vehicle)
Vehicle data ....................................... 392
Vehicle data (off-road driving)
Approach/departure angle ............ 394
Fording depth ................................ 393
Maximum gradient climbing abil-
ity .................................................. 394
Vehicle dimensions ........................... 392
Vehicle emergency locking ................ 84
Vehicle identification number
see VIN
Vehicle identification plate .............. 385
Vehicle level
AIRMATIC ...................................... 190
Vehicle level (display message) ....... 265
Vehicle tool kit .................................. 339
Video
Operating the DVD .........................2 39
see also Digital Operator's Man-
ual ..................................................2 92
VIN ...................................................... 385
Seat ............................................... 386
Type plate ...................................... 385
W
Warning and indicator lamps ABS ................................................ 282
Brakes ...........................................2 81
Coolant .......................................... 288
Distance Pilot DISTRONIC ............. 290
Distance warning ........................... 290
Engine diagnostics ......................... 288
ESP
®.............................................. 284
ESP®OFF ....................................... 285
Fuel tank ........................................ 288 Overview .......................................... 37
Parking brake ................................ 287
PASSENGER AIR BAG ...................... 45
Reserve fuel ................................... 288
Restraint system ............................ 287
Seat belt ........................................ 280
Tire pressure monitor .................... 291
Warranty .............................................. 28
Washer fluid
Display message ............................ 278
Weather display (COMAND)
see also Digital Operator's Man-
ual .................................................. 292
Wheel and tire combinations
Tires ............................................... 379
Wheel bolt tightening torque ........... 378
Wheel chock ...................................... 375
Wheels
Changing a wheel .......................... 374
Checking ........................................ 354
Cleaning ......................................... 333
Emergency spare wheel ................. 380
Important safety notes .................. 354
Information on driving .................... 354
Interchanging/changing ................ 374
Mounting a new wheel ................... 377
Mounting a wheel .......................... 375
Overview ........................................ 354
Removing a wheel .......................... 377
Snow chains .................................. 356
Storing ........................................... 375
Tightening torque ........................... 378
Wheel size/tire size ....................... 379
Window curtain air bag
Display message ............................ 257
Operation ......................................... 51
Windows
see Side windows
Windshield
Defrosting ...................................... 133
Infrared reflective .......................... 324
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 329
Important safety notes .................. 391
Windshield wipers
Problem (malfunction) ................... 124
24Index

lished between the Customer Assistance Center
and the vehicle occupants.
RIf the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Center
attempts to get more information on the
emergency.
RIf there is no response from the vehicle occu-pants, an ambulance is immediately sent to
the vehicle.
RIf the relevant mobile phone network is not
available, no emergency call can be initiated.
The indicator lamp in the SOS button flashes
continuously.
No voice connection can be established to the
Mercedes-Benz Customer Assistance Center.
The Call
Failedmessage appears on the mul-
tifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call
XTo initiate an emergency call manually:
press cover :briefly to open.
XPress and hold the SOS button for at least one
second ;.
The indicator lamp in SOS button ;flashes
until the emergency call is concluded.
XWait for a voice connection to the Mercedes-
Benz Customer Assistance Center.
XAfter the emergency call, close cover :.
If the mobile phone network is unavailable,
mbrace will not be able to make the emergency
call. If you leave the vehicle immediately after
pressing SOS button ;, you do not know if
mbrace has successfully made the emergency
call. In this case, always summon assistance by
other means.
Breakdown assistance button
XTo call: press Roadside Assistance but-
ton :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside Assistance
button :flashes while the call is active. The
Connecting Call
message appears in the
multifunction display. The audio output is
muted.
If a connection can be established, the Call
Connectedmessage appears in the multifunc-
tion display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
RCurrent location of the vehicle
RVehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(
Ypage 319).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest Mercedes-Benz
Service Center.
You may be charged for services such as repair
work and/or towing.
316Features
Stowage and features