2018 MERCEDES-BENZ GLS SUV navigation

Favorites button
You can assign predefinedfunction susin gth e
g favorite sbutto nand call them up by press-
ing th ebutto n (
Ypage 294).
Favorites
Calling up and exiting favorites
XTo call up :press th eg buttonon th econ-
troller .
XSelect afavorite ,e.g. Vehicl e.
The favorite sare displayed.
XTo exit :press th eg buttonagain .
Adding favorites
Adding predefined favorites
XPress th eg button.
XCOMAND: slide6thecontroller.
XAudio 20: slide5or6 thecontroller.
The men ubar is displayed.
XSelec tReassign.
The categories are displayed.
XSelec t acategory.
The favorite sare displayed.
XSelec t afavorite .
XCOMAND: to add thefavorite to th edesired
position ,tur nand press th econtroller.
If afavorite has already been added at this
position ,it will be overwritten.
XAudio 20: to add thefavorite to th edesired
position ,turn, slide 5or6 and press th e
controller.
If afavorite has already been added at this
position ,it will be overwritten.
Adding your own favorites
You can add climat econtrol as afavorite ,for
example.
XSelec tVehicl eQVehicle Settings.
XPress and hold th eg buttonuntil th e
favorite sare displayed.
XAd d a favorite to th edesired position .
If afavorite has already been added at this
position ,it will be overwritten.
Navigation mode
Important safety notes
GWARNIN G
If you operate information systems and com-
munication equipmen tintegrate din th evehi-
cle when driving ,you may be distracte dfrom
th etraffic situation .You could also lose con-
trol of th evehicle. Ther eis aris kof an acci-
dent.
Only operate this equipmen twhen th etraffic
situation permits. If you are no tsure that this
is possible ,park th evehicl epayin gattention
to traffic condition sand operate th eequip-
men twhen th evehicl eis stationary.
You must observ eth elegal requirements for th e
country in whic hyou are currentl ydriving when
operating th enavigation system.
General notes
Amon gother things, correct functioning of th e
navigation system depend son GPS reception .In
certai nsituations, GPS reception may be
impaired ,there may be interferenc eor there
may be no reception at all, e.g. in tunnels or
parking garages.
Audio 20 is equipped wit hGarmin
®MA PPILOT
(see th emanufacturer' soperating instructions).
The Garmin
®MA PPILOT operating instruction s
are store don th eSD car das aPD Ffile .The SD
car dbox contains aquic kguide .
The followin gdescription sapply to navigation
wit hCOMAND .Further information can be
foun din th eDigital Operator's Manual.
Selecting a route type and route options
Multimedia system:
XSelec tNav iQNavigation.
The map shows th evehicle's curren tposition .
XSlide6thecontroller.
XSelec tOption sQRout eSettings.
Notes for rout etypes:
REco Route
RDynami cTraffi cRoute
294Operating system
Multimedia system

Traffic reports on the route for the route guid-
ance are taken into account (not available in
all countries).
RDynamic TRF. Route After Request
You can decide whether or not current trafficreports should be included in the route cal-
culation (not available in all countries).
RCalculate Alternative Routes
Different routes are being calculated. In order
to do so, instead of Start, select the menu
item Continue.
XTo avoid/use route options: selectAvoid
Options.
XSelect a route option.
Notes for route options:
RUse Toll Roads
The route calculation includes roads which
require you to pay a usage fee (toll).
RNumber of Occupants in the Vehicle:(only available in the USA)
Prerequisite: your vehicle meets the access
conditions for carpool lanes.
Carpool lanes will be included if the carpool
lanes option is activated.
Entering an address
Multimedia system:
XSelect NaviQNavigation.
The map shows the vehicle's current position.
XSlide 6the controller.
XSelect DestinationQAddress Entry.
Enter an address, e.g. as follows:
Rcity or ZIP code, street, house number
Rstate/province, city or ZIP code
Rcity or ZIP code, center
Rstreet, city or ZIP code, intersection
XSelect City.
The city in which the vehicle is currently loca-
ted (current vehicle position) is at the top.
Below this, you will see locations for which
route guidance has already been carried out.
XEnter the city.
The Gsymbol: the location is contained on
the digital map multiple times.
XTo switch to the list: slide5the control-
ler.
XSelect the location.
If available, the ZIP code is shown. If there are
different ZIP codes available for the location,
the corresponding digits are displayed with an
X
.
XEnter the street and house number.
The address is in the menu.
Further options for destination entry:
Rsearch for a keyword
The keyword search finds destinations using
fragments of words.
Rselect the last destination
Rselect a contact
Rselect a POI
You can search for a POI by location, name or
telephone number.
Rselect destination on the map
Renter intermediate destination
You can map the route to the destination
yourself with up to four intermediate destina-
tions.
Rselect destinations from Mercedes-Benz
Apps
Rselect geo-coordinates
Calculating the route
Prerequisite: the address has been entered and
is in the menu.
XSelect StartorContinue.
The route is calculated with the selected route
type and the selected route options.
If route guidance has already been activated,
a prompt will appear asking whether you wish
to end the current route guidance.
XSelect Cancel Active Route Guidanceor
Set as Intermediate Destination.
Cancel Active Route Guidancecancels
the current route guidance and starts route
calculation to the new destination.
Set as Intermediate Destination
adds
the new destination in addition to the existing
destination and opens the intermediate des-
tinations list.
Operating system295
Multimedia system
Z

lished between the Customer Assistance Center
and the vehicle occupants.
RIf the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Center
attempts to get more information on the
emergency.
RIf there is no response from the vehicle occu-pants, an ambulance is immediately sent to
the vehicle.
RIf the relevant mobile phone network is not
available, no emergency call can be initiated.
The indicator lamp in the SOS button flashes
continuously.
No voice connection can be established to the
Mercedes-Benz Customer Assistance Center.
The Call
Failedmessage appears on the mul-
tifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call
XTo initiate an emergency call manually:
press cover :briefly to open.
XPress and hold the SOS button for at least one
second ;.
The indicator lamp in SOS button ;flashes
until the emergency call is concluded.
XWait for a voice connection to the Mercedes-
Benz Customer Assistance Center.
XAfter the emergency call, close cover :.
If the mobile phone network is unavailable,
mbrace will not be able to make the emergency
call. If you leave the vehicle immediately after
pressing SOS button ;, you do not know if
mbrace has successfully made the emergency
call. In this case, always summon assistance by
other means.
Breakdown assistance button
XTo call: press Roadside Assistance but-
ton :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside Assistance
button :flashes while the call is active. The
Connecting Call
message appears in the
multifunction display. The audio output is
muted.
If a connection can be established, the Call
Connectedmessage appears in the multifunc-
tion display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
RCurrent location of the vehicle
RVehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(
Ypage 319).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest Mercedes-Benz
Service Center.
You may be charged for services such as repair
work and/or towing.
316Features
Stowage and features

You can find more information in the separate
mbrace manual.
The system has not been able to initiate a Road-
side Assistance call, if:
RtheF indicator lamp for the Roadside
Assistance call button is flashing continu-
ously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed
message appears in the mul-
tifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending a phone call.
Info call button
XTo call: press Info call button :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Info call button :
flashes while the connection is being made.
The Connecting Call
message appears in
the multifunction display. The audio output is muted.
If a connection can be established, the Call
Connectedmessage appears in the multifunc-
tion display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
RCurrent location of the vehicle
RVehicle identification number The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest Mercedes-Benz Ser-
vice Center and about other products and serv-
ices from Mercedes-Benz.
You can find further information on the mbrace
system under "Owners Online" at
http://www.mbusa.com.
The system was unable to initiate an Info call if:
Rthe indicator lamp in the
ïInfo call button
is flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center has been estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed
message appears in the mul-
tifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending a phone call.
Call priority
When service calls are active, e.g. Roadside
Assistance or Info calls, an emergency call can
still be initiated. In this case, an emergency call
will take priority and override all other active
calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the
Mercedes-Benz Customer Assistance Center.
All other calls can be ended by pressing:
Rthe ~ button on the multifunction steering
wheel
Rthe corresponding button in the multimedia
system to end the voice call
When a call is initiated, the audio system is
muted.
Features317
Stowage and features
Z

The mobile phone is no longer connected to the
multimedia system.
However, if you want to use your mobile phone,
do so only when the vehicle is stationary and in
a safe location.
Downloading destinations in COMAND
Downloading destinations
Downloading destinations gives you access to a
database with over 15 million points of interest
(POIs). These can be downloaded on the navi-
gation system in your vehicle. If you know the
destination, the address can be downloaded.
Alternatively, you can obtain the location of
Points of Interest (POIs)/important destinations
in the vicinity.
Furthermore, you can download routes with up
to four way points.
You are prompted to confirm route guidance to
the address entered.
XSelect Yesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No
the address can be stored in
the address book.
The destination download function is available
if:
Rthe vehicle is equipped with a navigation sys-
tem.
Rthe relevant mobile phone network is availa-
ble and data transfer is possible.
Route Assistance
This service is part of the mbrace PLUS Package
and cannot be purchased separately.
You can use the Route Assistance function even
if the vehicle is not equipped with a navigation
system.
Within the framework of this service, you receive
a professional and reliable form of navigation
support without having to leave your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's cur-
rent position and the desired destination. You
will then be guided live through the current route
section.
Search and Send
General notes
To use "Search & Send", your vehicle must be
equipped with mbrace and a navigation system.
Additionally, an mbrace service subscription
must be completed.
"Search & Send" is a service for entering desti-
nations in the navigation system. A destination
address which is found on Google Maps
®can be
transferred via mbrace directly to your vehicle's
navigation system.
Specifying and sending the destination
address
XGo to the website http://maps.google.com
and enter a destination address into the entry
field.
XTo send the destination address to the e-
mail address of your mbrace account:
click on the corresponding button on the web-
site.
Example:
If you select "Send to vehicle" and then
"Mercedes-Benz", the destination address
will be sent to your vehicle.
XWhen the "Send" dialog window appears:
Enter the e-mail address you specified when
setting up your mbrace account into the cor-
responding field.
XClick "Send".
Information on specific commands such as
"Address entry" or "Send" can be found on the
website.
Calling up a transmitted destination
address
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 140).
The transmitted destination address is loaded
into the vehicle's navigation system.
A display message appears, asking whether
navigation should be started.
XSelect Yesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No
the address can be stored in
the address book.
318Features
Stowage and features

existing call, vehicle data is transferred to the
Customer Assistance Center.
The customer service representative can use
the received data to decide what kind of assis-
tance is required. You are then, for example,
guided to the nearest Mercedes-Benz Service
Center or a recovery vehicle is called.
If vehicle data need to be transferred during an
Info call or a Roadside Assistance call, this is
initiated by the Customer Assistance Center.
TheRoadside Assistance Connected
mes-
sage appears in the display. If the Vehicle Health
Check can be started, the Request
forVehi‐cle Diagnostics Received Start vehi‐cle diagnostics?message appears in the
display.
XPress the Yesbutton to confirm the message.
XIf theVehicle Diagnostics PleaseStart Ignitionmessage appears: turn the
SmartKey to key position 2in the ignition
lock (
Ypage 140).
XIf the Please follow the instructionsreceivedbyphoneandmoveyourvehi‐cle to a safe position.message
appears: please follow the instructions
received by phone and move your vehicle to a
safe position.
The message in the display disappears.
The vehicle operating state check begins.
During this procedure, you will see the Vehi‐
cle Diagnostics Activemessage.
If you select Cancel
, the Vehicle Health
Check is canceled completely.
When the check is complete, the Sending
vehicle diagnostics data. (Voice con‐nection may be interrupted duringdatatransfer)message appears. The vehicle
data can now be sent.
XPress the OKbutton to confirm the message.
The voice connection with the Customer
Assistance Center is terminated.
The Vehicle Diagnostics: Transfer‐
ring Data...message appears.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice connec-
tion is re-established after the transfer is com-
plete. If necessary, you will be contacted at a
later time by another means, e.g. by e-mail or
phone. Another function of the Vehicle Health Check is
the transfer of service data to the Customer
Assistance Center. If a service is due, the display
shows a message to this effect together with
information about any special offers at your
workshop.
This information can also be called up under
"Owners Online" at
http://www.mbusa.com.
Information on the data stored in the vehicle
(
Ypage 32).
Information on Roadside Assistance
(
Ypage 29).
Downloading routes
Downloading routes allows you to transfer and
save predefined routes in the navigation sys-
tem.
A route can be prepared and sent either by a
customer service representative or under "Own-
ers Online" at http://www.mbusa.com.
Each route can include up to four way points.
Once a route has been received by the naviga-
tion system, you will see the Do
youwanttostart route guidance? DestinationReceived destination has been savedin "Previous destinations".message on
the multimedia system display.
The route is saved.
XTo start route guidance: selectYes.
An overview of the route is shown in the dis-
play.
If you select No
, the saved route can be called
up later in the navigation menu.
XSelect Start.
Route guidance starts.
Downloaded and saved routes can be called up
again.
Speed alert
You can define the upper speed limit, which
must not be exceeded by the vehicle.
If the vehicle exceeds the set speed, a message
is sent to the Customer Assistance Center. The
Customer Assistance Center then forwards this
information to you.
You can select the way in which you receive this
information beforehand. Possible options
include text message, e-mail or an automated
call.
320Features
Stowage and features

the household rubbish. They
must be collected separatelyand recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
!Have the battery regularly checked at a
qualified specialist workshop.
For more information, please contact a quali-
fied specialist workshop.
!Always have work on batteries carried out at
a qualified specialist workshop.
Should it, in exceptional circumstances, be
absolutely necessary to disconnect the 12-
volt battery yourself, please observe the fol-
lowing:
RSecure the vehicle to prevent it from rolling
away.
RSwitch off the ignition.
RDisconnect the negative terminal first and
then the positive terminal.
The transmission is locked in position j
after disconnecting the battery.
After the work has been done, install the bat-
tery and replace the cover of the positive ter-
minal clamp firmly.
Comply with safety precautions and take pro-
tective measures when handling batteries.
Risk of explosion.
Fire, open flames and smoking are
prohibited when handling the bat-
tery. Avoid creating sparks.
Battery acid is caustic. Avoid contact
with skin, eyes or clothing.
Wear suitable protective clothing,
especially gloves, apron and face-
guard. Rinse any acid spills immediately
with clear water. Contact a physician
if necessary.
Wear eye protection.
Keep children away.
Observe this Operator's Manual.
For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have
been tested and approved for your vehicle by
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehicle
occupants from suffering acid burns should the
battery be damaged in the event of an accident.
In order for the battery to achieve the maximum
possible service life, it must always be suffi-
ciently charged.
Like other batteries, the vehicle battery may
discharge over time if you do not use the vehicle.
In this case, have the battery disconnected at a
qualified specialist workshop. However, you can also charge the battery with a charger recom-
mended by Mercedes-Benz. Contact a qualified
specialist workshop for further information.
Have the battery condition of charge checked
more frequently if you use the vehicle mainly for
short trips or if you leave it standing idle for a
lengthy period. Consult a qualified specialist
workshop if you wish to leave your vehicle
parked for a long period of time.
Remove the SmartKey if you park the vehicle
and do not require any electrica l co
nsumers.
The vehicle will then use very little energy, thus conserving battery power.
If the power supply has been interrupted, e.g. if
you reconnect the battery, you will have to:
Rset the clock; see the Digital Operator's Man-
ual
On vehicles with a multimedia system and
navigation system, the clock is set automati-
cally.
Rreset the function for folding the exterior mir-
rors in/out automatically, by folding the mir-
rors out once (
Ypage 111)
Battery (vehicle)345
Breakdown assistance
Z