2018 MERCEDES-BENZ GLC COUPE towing

Index....................................................... 4
Digital Operator's Manual..................26
Introduction .......................................... .26
Operation ............................................... 26
Introduction ......................................... 27
Protecting the environment ...................2 7
Genuine Mercedes-Benz parts .............. .27
Operator's Manual ................................. 28
Service and vehicle operation ................2 8
Operating safety .................................... 30
QR codes for the rescue card ................3 2
Data stored in the vehicle ...................... 32
Information on copyright ....................... 34
At a glance ........................................... 35
Cockpit .................................................. 35
Instrument cluster ................................. 36
Multifunction steering wheel ................. 37
Center console ...................................... 38
Overhead control panel .........................4 1
Door control panel ................................. 42
Safety ................................................... 43
Panic alarm ............................................ 43
Occupant safety .................................... 43
Children in the vehicle ........................... 59
Pets in the vehicle ................................. 64
Driving safety systems ........................... 65
Protection against theft .........................7 5
Opening and closing...........................77
SmartKey ............................................... 77
Doors ..................................................... 83
Cargo compartment .............................. .84
Side windows ......................................... 89
Sliding sunroof ....................................... 93
Seats, steering wheel and mirrors ....96
Correct driver's seat position ................ 96
Seats ..................................................... 96
Steering wheel ..................................... 101
Mirrors ................................................. 104 Memory function ................................. 107
Lights and windshield wipers
..........108
Exterior lighting ................................... 108
Interior lighting .................................... 112
Replacing bulbs ................................... 112
Windshield wipers ................................ 114
Climate control ................................. 118
Overview of climate control systems ... 118
Operating the climate control sys-
tems .................................................... 121
Air vents .............................................. 127
Driving and parking ..........................129
Notes on breaking-in a new vehicle ..... 129
Driving ................................................. 129
DYNAMIC SELECT switch .................... 138
Automatic transmission ....................... 140
Refueling ............................................. 149
Parking ................................................ 151
Driving tips .......................................... 154
Driving systems ................................... 159
Towing a trailer .................................... 200
On-board computer and displays ....206
Important safety notes ........................ 206
Displays and operation ........................ 206
Menus and submenus ......................... 210
Display messages ................................ 225
Warning and indicator lamps in the
instrument cluster ............................... 254
Multimedia system ...........................266
General notes ...................................... 266
Important safety notes ........................ 266
Function restrictions ............................ 266
Operating system ................................ 267
Stowage and features ......................276
Stowage areas ..................................... 276
Features .............................................. 287
2Contents

Maintenance and care......................303
Engine compartment ........................... 303
ASSYST PLUS ...................................... 307
Care ..................................................... 308
Breakdown assistance .....................316
Where will I find...? .............................. 316
Flat tire ................................................ 318
Battery (vehicle) .................................. 322
Jump-starting ....................................... 325
Towing and tow-starting ...................... 327
Fuses ...................................................3 30
Wheels and tires............................... 333
Important safety notes ........................ 333
Operation ............................................ 333
Winter operation .................................. 335
Tire pressure ....................................... 336
Loading the vehicle .............................. 343
All about wheels and tires ................... 346
Changing a wheel ................................ 353
Wheel/tire combination ......................3 57
Technical data................................... 359
Information regarding technical data ... 359
Vehicle electronics .............................. 359
Identification plates .............................3 60
Service products and filling capaci-
ties ...................................................... 361
Vehicle data ......................................... 366
Trailer tow hitch ................................... 367
Contents3

Pulling away ................................... 133
Starting the engine ........................ 132
Steering wheel paddle shifters ...... 146
Trailer towing ................................. 144
Transmission position display
(DIRECT SELECT lever) ................... 142
Transmission positions .................. 142
Automatic transmission emer-
gency mode ....................................... 149
Axle load, permissible (trailer tow-
ing) ...................................................... 368
B
Back button ....................................... 267
Backup lamp
Display message ............................ 237
Bag hook ............................................ 282
Ball coupling
Installing ........................................ 202
Removing ....................................... 204
BAS (Brake Assist System) ................. 66
Battery (SmartKey)
Checking .......................................... 80
Important safety notes .................... 80
Replacing ......................................... 80
Battery (vehicle)
Charging ........................................ 324
Display message ............................ 239
Important safety notes .................. 322
Jump starting ................................. 325
Belt warning ......................................... 48
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 218
Display message ............................ 244
Notes/function .............................. 191
see Active Blind Spot Assist
Blower
see Climate control
Bluetooth
®
Searching for a mobile phone ........ 273
see also Digital Operator's Man-
ual .................................................. 266
Brake
Active Brake Assist with cross-
traffic function ................................. 72 Brake Assist
see BAS (Brake Assist System)
Brake assistance
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 231
Notes ............................................. 364
Brake force distribution
see EBD (electronic brake force
distribution)
Brake linings
Display message ............................ 231
Brakes
ABS .................................................. 65
Adaptive Brake Assist ...................... 67
BAS .................................................. 66
Brake fluid (notes) ......................... 364
Display message ............................ 226
EBD .................................................. 72
Hill start assist ............................... 134
HOLD function ............................... 168
Important safety notes .................. 156
Maintenance .................................. 157
Parking brake ................................ 153
Riding tips ...................................... 156
Warning lamp ................................. 256
Breakdown assistance
Where will I find...? ........................ 316
see Flat tire
see Towing away
Brightness control (instrument
cluster lighting) ................................... 35
Buttons o
n the steering wheel ......... 207
C
California
Important notice for retail cus-
tomers and lessees .......................... 28
Calling up a malfunction
see Display messages
Calling up the climate control bar
Multimedia system ........................ 271
Calling up the climate control
menu
Multimedia system ........................ 271
Camera
see 360° camera
6Index

ESP®(Electronic Stability Pro-
gram) ............................................... 68
Important safety information ........... 65
Overview .......................................... 65
STEER CONTROL ............................. 75
Driving system
AIR BODY CONTROL ...................... 170
AMG sports suspension based on
AIR BODY CONTROL ...................... 172
Distance Pilot DISTRONIC ............. 161
Distance Pilot DISTRONIC with
Steering Pilot ................................. 167
Parking assist PARKTRONIC .......... 177
Parking Pilot .................................. 174
Driving systems
360°camera .................................. 185
Active Blind Spot Assist ................. 195
Active Lane Keeping Assist ............ 198
ATTENTION ASSIST ........................ 189
Blind Spot Assist ............................ 191
Cruise control ................................ 159
Display message ............................ 242
Driving Assistance Plus package ... 195
HOLD function ............................... 168
Lane Keeping Assist ...................... 193
Lane Tracking package .................. 191
Rear view camera .......................... 180
Traffic Sign Assist .......................... 191
Driving tips
Automatic transmission ................. 143
Brakes ........................................... 156
Break-in period .............................. 129
Distance Pilot DISTRONIC ............. 166
Downhill gradient ........................... 156
Drinking and driving ....................... 155
Driving in winter ............................. 158
Driving on flooded roads ................ 158
Driving on wet roads ...................... 158
Exhaust check ............................... 155
Fuel ................................................ 155
General .......................................... 154
Hydroplaning ................................. 158
Icy road surfaces ........................... 158
Important safety notes .................. 129
Limited braking efficiency on sal-
ted roads ....................................... 157
Snow chains .................................. 335
Subjecting brakes to a load ........... 157 The first 1000 miles (1500 km) ..... 129
Towing a trailer .............................. 201
Wet road surface ........................... 157
DVD video
Operating (on-b
oard computer) ..... 215
see also Digital Operator's Man-
ual .................................................. 266
DYNAMIC SELECT switch
Automatic transmission ................. 138
Climate control (dual-zone auto-
matic climate control) .................... 121
E
EASY-ENTRY featureFunction/notes ............................. 103
EASY-EXIT feature
Function/notes ............................. 103
EBD (electronic brake force distri-
bution)
Display message ............................ 228
Function/notes ................................ 72
ECO display
Function/notes ............................. 155
On-board computer ....................... 211
ECO start/stop function
Automatic engine start .................. 135
Automatic engine switch-off .......... 135
Deactivating/activating ................. 136
General information ....................... 135
Important safety notes .................. 134
Introduction ................................... 134
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP
®(Electronic Stability Program)
Electronic Traction System
see ETS/4ETS (Electronic Trac-
tion System)
Emergency
Automatic measures after an acci-
dent ................................................. 58
Emergency braking
see BAS (Brake Assist System)
Emergency release
Driver's door .................................... 84
Vehicle ............................................. 84
10Index

Distribution of the vehicle occu-
pants (definition) ............................ 353
DOT (Department of Transporta-
tion) (definition) ............................. 351
DOT, Tire Identification Number
(TIN) ............................................... 350
GAWR (Gross Axle Weight Rating)
(definition) .....................................351
GVW (Gross Vehicle Weight) (def-
inition) ...........................................3 52
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 352
Important safety notes .................. 333
Increased vehicle weight due to
optional equipment (definition) ...... 351
Information on driving .................... 333
Kilopascal (kPa) (definition) ........... 352
Labeling (overview) ........................ 348
Load bearing index (definition) ...... 353
Load index ..................................... 350
Load index (definition) ................... 352
Maximum load on a tire (defini-
tion) ............................................... 352
Maximum loaded vehicle weight
(definition) ..................................... 352
Maximum permissible tire pres-
sure (definition) ............................. 352
Maximum tire load ......................... 350
Maximum tire load (definition) ....... 352
MOExtended tires .......................... 335
Optional equipment weight (defi-
nition) ............................................ 353
PSI (pounds per square inch) (def-
inition) ........................................... 352
Replacing ....................................... 353
Service life ..................................... 334
Sidewall (definition) ....................... 352
Snow chains .................................. 335
Speed rating (definition) ................ 352
Storing ........................................... 354
Structure and characteristics
(definition) ..................................... 351
Summer tires in winter .................. 335
Temperature .................................. 347
TIN (Tire Identification Number)
(definition) ..................................... 353
Ti re b
ead (definition) ...................... 352
Tire pressure (definition) ................ 352 Tire pressures (recommended) ...... 351
Tire size (data) ............................... 357
Tire size designation, load-bearing
capacity, speed rating .................... 348
Tire tread ....................................... 334
Tire tread (definition) ..................... 352
Total load limit (definition) ............. 353
Traction ......................................... 347
Traction (definition) ....................... 353
Tread wear ..................................... 347
Uniform Tire Quality Grading
Standards ...................................... 346
Uniform Tire Quality Grading
Standards (definition) .................... 351
Wear indicator (definition) ............. 353
Wheel and tire combination ........... 357
Wheel rim (definition) .................... 351
see Flat tire
Top Tether ............................................ 61
Touchpad
Changing the station/music
track .............................................. 269
Character suggestions ................... 268
Deleting characters ....................... 268
Entering a space ............................ 268
Entering characters ....................... 268
Gesture control .............................. 268
Handwriting recognition ................ 268
Operating the touchpad ................. 268
Overview ........................................ 268
Quick access for Audio .................. 269
Switching ....................................... 268
Switching input line ....................... 268
Tow-starting
Emergency engine starting ............ 330
Important safety notes .................. 327
Towing a trailer
Axle load, permissible .................... 368
Cleaning the trailer tow hitch ......... 313
Coupling up a trailer ...................... 202
Decoupling a trailer ....................... 204
Driving tips .................................... 201
ESP
®(Electronic Stability Pro-
gram) ............................................... 71
Important safety notes .................. 200
Installing the ball coupling ............. 202
Lights display message .................. 237
Power supply ................................. 204
22Index

Pulling away with a trailer .............. 134
Removing the ball coupling ............ 204
Trailer loads ................................... 367
Towing away
Important safety guidelines ........... 327
Installing the towing eye ................3 28
Notes for 4MATIC vehicles ............ 330
Removing the towing eye ...............3 29
Transporting the vehicle ................ 329
With both axles on the ground ....... 329
Towing eye ......................................... 317
Traction system
see ETS/4ETS (Electronic Trac-
tion System)
Traffic reports
see also Digital Operator's Man-
ual ..................................................2 66
Traffic Sign Assist
Activating/deactivating the warn-
ing function ....................................2 18
Display message ............................ 245
Function/notes .............................1 91
Important safety notes .................. 191
Instrument cluster display ............. 191
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights ............................................... 204
Trailer towing
Active Blind Spot Assist ................. 197
Active Lane Keeping Assist ............ 200
Blind Spot Assist ............................ 193
Permissible trailer loads and
drawbar noseweights ..................... 204
Transfer case ..................................... 149
Transmission
Display message ............................ 251
see Automatic transmission
Transmission oil
Temperature (on-board computer,
Mercedes-AMG vehicles) ...............2 21
Transmission position display ......... 142
Transporting the vehicle .................. 329
Trim pieces (cleaning instruc-
tions) ..................................................3 14
Trip computer (on-board com-
puter) ..................................................2 11Trip odometer
Calling up ....................................... 210
Resetting (on-board computer) ...... 212
Trunk
see Cargo compartment
Turn signals
Display message ............................ 237
Rep lacing bu
lbs (front) ................... 114
Switching on/off ........................... 109
Two-way radio
Frequencies ................................... 359
Installation ..................................... 359
Transmission output (maximum) .... 359
Type identification plate
see Vehicle identification plate
U
UnlockingEmergency unlocking ....................... 84
From inside the vehicle (central
unlocking button) .............................8 3
USB devices
Connecting to the Media Inter-
face .............................................. .275
V
Vanity mirror (in the sun visor) ........288
Vehicle
Correct use ...................................... 31
Data acquisition ............................... 32
Display message ............................ 250
Electronics ..................................... 359
Equipment ....................................... 28
Individual settings .......................... 217
Limited Warranty .............................3 2
Loading .......................................... 343
Locking (in an emergency) ............... 84
Locking (SmartKey) .......................... 77
Lowering ........................................ 357
Maintenance .................................... 29
Operating safety .............................. 30
Operation outside the USA/
Canada ............................................ 29
Parking .......................................... 151
Parking for a long period ................ 154
Pulling away ................................... 133
Raising ........................................... 354
Index23

Reporting problems........................ .31
Securing from rolling away ............ 354
Technical data ............................... 359
Towing away .................................. 327
Transporting .................................. 329
Unlocking (in an emergency) ........... 84
Unlocking (SmartKey) ...................... 77
Vehicle data ................................... 366
Vehicle data
Dimensions .................................... 366
Vehicle emergency locking ................ 84
Vehicle identification number
see VIN
Vehicle identification plate .............. 360
Vehicle level
AIR BODY CONTROL ...................... 171
Display message ............................ 242
Vehicle maintenance
see ASSYST PLUS
Video
Operating the DVD ......................... 215
see also Digital Operator's Man-
ual .................................................. 266
VIN
Seat ............................................... 361
Type plate ...................................... 360
W
Warning and indicator lampsABS ................................................ 257
Active Brake Assist ........................ 263
Airbag ............................................ 260
Brakes ........................................... 256
Coolant .......................................... 261
Distance warning ........................... 263
Engine diagnostics ......................... 260
ESP
®.............................................. 257
ESP®OFF ....................................... 259
Fuel tank ........................................ 260
General notes ................................ 254
Overview .......................................... 36
Parking brake ................................ 260
PASSENGER AIR BAG ...................... 44
Reserve fuel ................................... 260
Restraint system ............................ 260
Seat belt ........................................ 255
SPORT handling mode ................... 259 Steering ......................................... 265
Tire pressure monitor .................... 264
Warranty .............................................. 28
Washer fluid
Display message ............................ 253
Weather display (COMAND)
see also Digital Operator's Man-
ual .................................................. 266
Wheel and tire combinations
Tires ............................................... 357
Wheel bolt tightening torque ........... 357
Wheel chock ...................................... 354
Wheels
Changing a wheel .......................... 353
Checking ........................................ 333
Cleaning ......................................... 311
Important safety notes .................. 333
Information on driving .................... 333
Interchanging/changing ................ 353
Mounting a new wheel ................... 356
Mounting a wheel .......................... 354
Removing a wheel .......................... 356
Snow chains .................................. 335
Storing ........................................... 354
Tightening torque ........................... 357
Wheel size/tire size ....................... 357
Window curtain air bag
Display message ............................ 234
Operation ......................................... 50
Windows
see Side windows
Windshield
Defrosting ...................................... 124
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 307
Important safety notes .................. 365
Windshield wipers
Problem (malfunction) ................... 117
Replacing the wiper blades ............ 115
Switching on/off ........................... 114
Winter driving
Important sa
fety notes .................. 335
Slippery road surfaces ................... 158
Snow chains .................................. 335
Winter operation
Radiator cover ............................... 304
24Index

PRE-SAFE®takes the following measures
depending on the hazardous situation detected:
Rthe front seat belts are pre-tensioned.
Rif the vehicle skids, the side windows and the
sliding sunroof are closed.
Rvehicles with the memory function for the
front-passenger seat: the front-passenger
seat is adjusted if it is in an unfavorable posi-
tion.
If the hazardous situation passes without result-
ing in an accident, PRE-SAFE
®slackens the belt
pre-tensioning. All settings made by PRE-SAFE®
can then be reversed.
If the seat belt pre-tensioning is not reduced:
XMove the seat backrest or seat back slightly
when the vehicle is stationary.
The seat belt pre-tensioning is reduced and
the locking mechanism is released.
The seat-belt adjustment is an integral part of
the PRE-SAFE
®convenience function. Informa-
tion about the convenience function can be
found under "Belt adjustment" (
Ypage 47).
PRE-SAFE®PLUS (anticipatory occu-
pant protection system PLUS)
Introduction
PRE-SAFE®PLUS is only available in vehicles
with the Driving Assistance package.
Using the radar sensor system, PRE-SAFE
®
PLUS is able to detect that a head-on or rear-end
collision is imminent. In certain hazardous sit-
uations, PRE-SAFE
®PLUS takes pre-emptive
measures to protect the vehicle occupants.
Important safety notes
The intervention of PRE-SAFE®PLUS cannot
prevent an imminent collision.
The driver is not warned about the intervention
of PRE-SAFE
®PLUS.
PRE-SAFE®PLUS does not intervene:
Rif the vehicle is backing up
Rwhen the vehicle is towing a trailer and there
is a risk of a rear-end collision
When driving, or when parking or exiting a park- ing space with assistance from Parking Pilot,
PRE-SAFE
®PLUS will not apply the brakes.
Function
PRE-SAFE®PLUS intervenes in certain situa-
tions if the radar sensor system detects an
imminent head-on or rear-end collision.
PRE-SAFE
®PLUS takes the following measures
depending on the hazardous situation detected:
Rif the radar sensor system detects that a
head-on collision is imminent, the seat belts
are pre-tensioned.
Rif the radar sensor system detects that a rear-
end collision is imminent:
-the brake pressure is increased if the driver
applies the brakes when the vehicle is sta- tionary.
-the seat belts are pre-tensioned.
The PRE-SAFE®PLUS braking application is can-
celed:
Rif the accelerator pedal is depressed when a
gear is engaged
Rif the risk of a collision passes or is no longer
detected
Rif Distance Pilot DISTRONIC indicates an
intention to pull away
If the hazardous situation passes without result-
ing in an accident, the original settings are
restored.
Automatic measures after an acci-
dent
Immediately after an accident, the following
measures are implemented, depending on the
type and severity of the impact:
Rthe hazard warning lamps are switched on
Rthe emergency lighting is activated
Rthe vehicle doors are unlocked
Rthe front side windows are lowered
Rvehicles with a memory function: the electri-
cally adjustable steering wheel is raised when
the driver's door is opened
Rthe engine is switched off and the fuel supply
is cut off
Rvehicles with mbrace: automatic emergency
call
58Occupant safety
Safety