2018 MERCEDES-BENZ GLC COUPE change time

If a connection can be made, theCallConnec‐tedmessage appears in the multifunction dis-
play.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
RCurrent location of the vehicle
RVehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(
Ypage 298).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest Mercedes-Benz
Service Center.
You may be charged for services such as repair
work and/or towing.
The system has not been able to initiate a Road- side Assistance call, if:
Rthe F indicator lamp for the roadside
assistance call button is flashing continu-
ously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call
Failedmessage appears on the mul-
tifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending a phone call.
Info call button
XTo call: press Info call button :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Info call button :
flashes while the connection is being made.
The Connecting Call
message appears in
the multifunction display. The audio output is muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
RCurrent location of the vehicle
RVehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest Mercedes-Benz Ser-
vice Center and about other products and serv-
ices from Mercedes-Benz.
You can find further information on the mbrace
system under "Owners Online" at http://
www.mbusa.com.
Features295
Stowage and features
Z

Information about Service
Resetting the ASSYST PLUS service
interval display
!If th eASSYS TPLU Sservic einterval display
has been inadvertentl yreset ,this setting can
be correcte dat aqualified specialist work-
shop.
Hav eservic ewor kcarried out as describe din
th eMaintenance Booklet .This may otherwise
lead to increased wear and damag eto th e
major assemblies or th evehicle.
A qualified specialist workshop, e.g. an author-
ize dMercedes-Ben zCenter, will reset th e
ASSYS TPLU Sservic einterval display after th e
servic ewor khas been carried out .You can also
obtain further information on maintenance
work, for example.
Special service requirements
The specifie dmaintenance interval takes only
th enormal operation of th evehicl eint o
account. Under arduous operating condition sor
increased load on th evehicle, maintenance
wor kmust be carried out mor efrequently, for
example:
RRegular cit ydriving wit hfrequen tintermedi-
ate stops
RIf th evehicl eis primarily used to travel short
distances
RUse in mountainous terrain or on poor road
surfaces
RIf th eengin eis often lef tidlin gfor lon gperiods
Under these or similar conditions, have, for
example, th eair filter, engin eoil and oil filter
replace dor changed mor efrequently. Under
arduous operating conditions, th etires must be
checke dmor eoften .Further information can be
obtained at aqualified specialist workshop, e.g.
an authorize dMercedes-Ben zCenter.
Driving abroad
An extensive Mercedes-Ben zService network is
also available in other countries .You can obtain
further information from any authorize d
Mercedes-Ben zCenter.
Care
General notes
!
When cleaning your car ,do no tuse:
Rdry, coars eor har dcloth s
Rabrasive cleaning agents
Rsolvents
Rcleaning agents containing solvents
Do no tscrub.
Do no ttouch th esurfaces and film swit hhar d
objects ,e.g. rings or ice scrapers. Otherwise,
you may scratch or damag eth esurfaces and
films.
!Do no tpark your vehicl efor alon gperiod of
time directly after cleaning ,particularly after
cleaning th ewhee lrim wit hwhee lcleaner.
Whee lcleane rcan lead to th eincreased cor-
rosion of th ebrak edisc sand pads. Therefore,
driv efor afew minute safter cleaning .By
heating up th ebrakes, th ebrak edisc sand
pads dry. The vehicl ecan then be parked for a
lon gperiod of time.
HEnvironmental not e
Dispose of empty packaging and cleaning
cloth sin an environmentally responsible man -
ner.
Regular car eof your vehicl eis acondition for
retaining th equalit yin th elon gterm .
Use car eproducts and cleaning agents recom-
mended and approve dby Mercedes-Benz.
Washing the vehicle and cleaning the
paintwork
Automatic car wash
GWARNIN G
Braking efficiency is reduce dafter washing
th evehicle. Ther eis aris kof an accident.
Afte rth evehicl ehas been washed, brak e
carefully while payin gattention to th etraffic
condition suntil full braking power is restored .
!When Active Brake Assist,Distanc ePilot
DISTRONI Cor th eHOLD function is activated,
th evehicl ebrakes automatically in certain
situations.
308Care
Maintenance and care

cleaning. This could lead to irreparable dam-
age to the display.
XBefore cleaning the display, make sure that it
is switched off and has cooled down.
XClean the display surface using a commer-
cially available microfiber cloth and TFT/LCD
display cleaner.
XDry the display surface using a dry microfiber
cloth.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents containing solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
!Never attach the following to plastic surfa-
ces:
Rstickers
Rfilms
Rperfume oil container or similar
You could otherwise damage the plastic.
!Do not allow cosmetics, insect repellent or
sunscreen to come into contact with the plas-
tic trim. This maintains the high-quality look of
the surfaces.
XWipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
XHeavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and selec-
tor lever
XThoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning genuine wood and trim ele-
ments
!Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, polishes
or waxes. There is otherwise a risk of damag-
ing the surface.
!Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are
mostly made of anodized aluminum and can
lose their shine if chrome polish is used. Use
a damp, lint-free cloth instead when cleaning
the trim pieces.
If the chrome-plated trim pieces are very
dirty, you can use a chrome polish. If you are unsure as to whether the trim pieces are
chrome-plated or not, consult an authorized
Mercedes-Benz Center.
XWipe the wooden trim and trim pieces with a
damp, lint-free cloth, e.g. a microfiber cloth.
XTrim elements with piano black finish:
wipe with a soft, damp cotton cloth. Use clean
water.
XHeavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
Cleaning the seat covers
General notes
!Do not use a microfiber cloth to clean covers
made out of real leather, artificial leather or
DINAMICA. If used often, these can damage
the cover.
Note that regular care is essential to ensure that
the appearance and comfort of the covers is
retained over time.
Genuine leather seat covers
!To retain the natural appearance of the
leather, observe the following cleaning
instructions:
RClean genuine leather covers carefully with a damp cloth and then wipe the covers
down with a dry cloth.
RMake sure that the leather does not
become soaked. It may otherwise become
rough and cracked.
ROnly use leather care agents that have
been tested and approved by Mercedes-
314Care
Maintenance and care

Maximum tire pressures
:Example: maximum permissible tire pres-
sure
Never exceed the maximum permissible tire
inflation pressure. Always observe the recom-
mended tire pressure for your vehicle when
adjusting the tire pressure (
Ypage 336).
iThe actual values for tires are vehicle-spe-
cific and may deviate from the values in the
illustration.
Checking the tire pressures
Important safety notes
Observe the notes on tire pressure
(Ypage 336).
Information on air pressure for the tires on your
vehicle can be found:
Ron the vehicle's Tire and Loading Information
placard on the B-pillar
Rin the tire pressure table in the fuel filler flap
(Ypage 336)
Rin the "Tire pressure" section
Checking tire pressures manually
To determine and set the correct tire pressure,
proceed as follows:
XRemove the valve cap of the tire that is to be
checked.
XPress the tire pressure gauge securely onto
the valve.
XRead the tire pressure and compare it to the
recommended value on the Tire and Loading
Information placard or the tire pressure table (
Ypage 336).
XIf the tire pressure is too low, increase the tire
pressure to the recommended value.
XIf the tire pressure is too high, release air. To
do so, press down the metal pin in the valve,
using the tip of a pen for example. Then check
the tire pressure again using the tire pressure
checker.
XScrew the valve cap onto the valve.
XRepeat these steps for the other tires.
Tire pressure loss warning system
General notes
While the vehicle is in motion, the tire pressure
loss warning system monitors the set tire pres-
sure using the rotational speed of the wheels.
This enables the system to detect significant
pressure loss in a tire. If the speed of rotation of
a wheel changes as a result of a loss of pressure,
a corresponding warning message will appear in
the multifunction display.
You can recognize the tire pressure loss warning
by the Run Flat Indicator Active
Press'OK' to Restartmessage which appears in
the Servicemenu of the multifunction display.
Information on the message display can be
found in the "Restarting the tire pressure loss
warning system" section (
Ypage 340).
Important safety notes
The tire pressure warning system does not warn you of an incorrectly set tire pressure. Observe
the notes on the recommended tire pressure
(
Ypage 336).
The tire pressure loss warning does not replace
the need to regularly check the tire pressure. An
even loss of pressure on several tires at the
same time cannot be detected by the tire pres-
sure loss warning system.
The tire pressure monitor is not able to warn you
of a sudden loss of pressure, e.g. if the tire is
penetrated by a foreign object. In the event of a
sudden loss of pressure, bring the vehicle to a
halt by braking carefully. Avoid abrupt steering
movements.
The function of the tire pressure loss warning
system is limited or delayed if:
Rsnow chains are mounted on your vehicle's
tires.
Rroad conditions are wintry.
Tire pressure339
Wheels and tires
Z

too low. The tire pressure monitor is not mal-
functioning.
Rif the warning lamp flashes for around a
minute and then remains lit constantly, the
tire pressure monitor is malfunctioning.
In addition to the warning lamp, a message
appears in the multifunction display. Observe
the information on display messages
(
Ypage 248).
It may take up to ten minutes for a malfunction
of the tire pressure monitor to be indicated. A
malfunction will be indicated by the tire pres-
sure warning lamp flashing for approximately
one minute and then remaining lit. When the
malfunction has been rectified, the tire pressure
warning lamp goes out after a few minutes of
driving.
The tire pressure values indicated by the on-
board computer may differ from those meas-
ured at a gas station with a pressure gauge. The
tire pressures shown by the on-board computer
refer to those measured at sea level. At high
altitudes, the tire pressure values indicated by a
pressure gauge are higher than those shown by
the on-board computer. In this case, do not
reduce the tire pressures.
The operation of the tire pressure monitor can
be affected by interference from radio transmit-
ting equipment (e.g
. radio headphones, two-way
radios) that may be being operated in or near the
vehicle.
Checking the tire pressure electroni-
cally
XMake sure that the SmartKey is in position 2
(Ypage 130) in the ignition lock.
XPress òon the steering wheel to call up
the menu list.
XPress 9or: on the steering wheel to
select the Servicemenu.
XConfirm by pressing aon the steering
wheel.
XPress 9or: to select Tire Pres‐sure.
XPressato confirm.
The multifunction display shows the current
tire pressure of each wheel.
If the vehicle was parked for longer than
20 minutes, the following message appears:
Tire
pressurewillbedisplayedafterdriving a few minutes. After a teach-in process, the tire pressure mon-
itor automatically detects new wheels or new
sensors. As long as a clear allocation of the tire
pressure value to the individual wheels is not
possible, the
Tire
PressureMonitorActivemessage is shown instead of the tire pressure
display. The tire pressures are already being
monitored.
Tire pressure monitor warning mes-
sages
If the tire pressure monitor detects a pressure
loss in one or more tires, a warning message is
shown in the multifunction display. The yellow
tire pressure warning lamp then lights up.
RIf thePlease Correct Tire Pressuremessage appears in the multifunction display,
the tire pressure in at least one tire is too low.
The tire pressure must be corrected when the
opportunity arises.
RIf theCheck Tiresmessage appears in the
multifunction display, the tire pressure in one
or more tires has dropped significantly. The
tires must be checked.
RIf the WarningTireMalfunctionmessage
appears in the multifunction display, the tire
pressure in one or more tires has dropped
suddenly. The tires must be checked.
Be sure to observe the instructions and safety
notes in the display messages in the "Tires" sec- tion (
Ypage 248).
If the wheel positions on the vehicle are rotated,
the tire pressures may be displayed for the
wrong positions for a short time. This is rectified after a few minutes of driving, and the tire pres-
sures are displayed for the correct positions.
Restarting the tire pressure monitor
When you restart the tire pressure monitor, all
existing warning messages are deleted and the
warning lamps go out. The monitor uses the cur-
rently set tire pressures as the reference values
for monitoring. In most cases, the tire pressure
monitor will automatically detect the new refer-
ence values after you have changed the tire
pressure. However, you can also set reference
values manually as described here. The tire
pressure monitor then monitors the new tire
pressure values.
XSet the tire pressure to the value recommen-
ded for the corresponding driving situation on
342Tire pressure
Wheels and tires

Weight of optional extras
The combined weight of those optional extras
that weigh more than the replaced standard
parts and more than 5 lbs (2.3 kg). These
optional extras, such as high-performance
brakes, level control, a roof rack or a high-per-
formance battery, are not included in the curb
weight and the weight of the accessories.
TIN (Tire Identification Number)
This is a unique identifier which can be used by
a tire manufacturer to identify tires, for example
for a product recall, and thus identify the pur-
chasers. The TIN is made up of the manufactur-
er's identity code, tire size, tire type code and
the manufacturing date.
Load bearing index
The load bearing index (also load index) is a code
that contains the maximum load bearing capa-
city of a tire.
Traction
Traction is the result of friction between the tires
and the road surface.
Treadwear indicators
Narrow bars (tread wear bars) that are distrib-
uted over the tire tread. If the tire tread is level
with the bars, the wear limit of áin (1.6 mm)
has been reached.
Occupant distribution
The distribution of occupants in a vehicle at their
designated seating positions.
Total load limit
Nominal load and luggage load plus 68 kg
(150 lbs) multiplied by the number of seats in
the vehicle.
Changing a wheel
Flat tire
The "Breakdown assistance" section
(Ypage 318) contains information and notes on
how to deal with a flat tire. Information on driv-
ing with MOExtended tires in the event of a flat
tire can be found under "MOExtended tires (tires
with run-flat characteristics" (
Ypage 318).
Rotating the wheels
GWARNING
Interchanging the front and rear wheels may
severely impair the driving characteristics if
the wheels or tires have different dimensions. The wheel brakes or suspension components
may also be damaged. There is a risk of acci-
dent.
Rotate front and rear wheels only if the wheels and tires are of the same dimensions.
!On vehicles equipped with a tire pressure
monitor, electronic components are located
in the wheel.
Tire-mounting tools should not be used near
the valve. This could damage the electronic
components.
Only have tires changed at a qualified spe-
cialist workshop.
Always observe the instructions and safety
notes in the "Mounting a wheel" section
(
Ypage 354).
The wear patterns on the front and rear tires
differ, depending on the operating conditions.
Rotate the wheels before a clear wear pattern
has formed on the tires. Front tires typically
wear more on the shoulders and the rear tires in
the center.
On vehicles that have the same size front and
rear wheels, you can rotate the wheels accord-
ing to the intervals in the tire manufacturer's
warranty book in your vehicle documents. If no
warranty book is available, the tires should be
rotated every 3,000 to 6,000 miles (5,000 to
10,000 km). Depending on tire wear, this may
be required earlier. Do not change the direction
of wheel rotation.
Clean the contact surfaces of the wheel and the
brake disc thoroughly every time a wheel is rota- ted. Check the tire pressure and, if necessary,
restart the tire pressure loss warning system
(
Ypage 340) or the tire pressure monitor
(Ypage 342).
Direction of rotation
Tires with a specified direction of rotation have
additional benefits, e.g. if there is a risk of hydro- planing. These advantages can only be gained if
Changing a wheel353
Wheels and tires
Z

must be positioned vertically, directly under
the jacking point of the vehicle.
!Only position the jack at the appropriate
jacking point of the vehicle. Otherwise, you
could damage the vehicle.
Observe the following when raising the vehi-
cle:
RTo raise the vehicle, only use the vehicle-spe-
cific jack that has been tested and approved
by Mercedes-Benz. If used incorrectly, the
jack could tip over with the vehicle raised.
RThe jack is designed only to raise and hold the
vehicle for a short time while a wheel is being
changed. It must not be used for performing
maintenance work under the vehicle.
RAvoid changing the wheel on uphill and down-
hill slopes.
RBefore raising the vehicle, secure it from roll-
ing away by applying the parking brake and
inserting wheel chocks. Do not disengage the
parking brake while the vehicle is raised.
RThe jack must be placed on a firm, flat and
non-slip surface. On a loose surface, a large,
flat, load-bearing underlay must be used. On a
slippery surface, a non-slip underlay must be
used, e.g. rubber mats.
RDo not use wooden blocks or similar objects
as a jack underlay. Otherwise, the jack will not
be able to achieve its load-bearing capacity
due to the restricted height.
RMake sure that the distance between the
underside of the tires and the ground does not
exceed 1.2 in (3 cm).
RDo not place your hands or feet under the
raised vehicle.
RDo not lie under the vehicle.
RDo not start the engine when the vehicle is
raised.
RNever open or close a door or the tailgate
when the vehicle is raised.
RMake sure that no persons are present in the
vehicle when the vehicle is raised.
XUsing lug wrench :, loosen the bolts on the
wheel you wish to change by about one full
turn. Do not unscrew the bolts completely.
The jacking points are located just behind the
front wheel housings and just in front of the rear
wheel housings (arrows).
XTake the ratchet wrench out of the tire-chang-
ing tool kit and place it on the hexagon nut of the jack so that the letters AUFare visible.
XPosition jack =at jacking point ;.
Changing a wheel355
Wheels and tires
Z