2018 MERCEDES-BENZ GLC COUPE Owner's Manual

Mercedes-Benz, should be used when dirt has
penetrated the paint surface.
Also use Paint Cleaner on paint that has become
dull.
Do not use these care products in the sun or on
the hood while the hood is hot.
XUse a suitable touch-up stick, e.g. MB Touch-
Up Stick, to repair slight damage to the paint- work quickly and provisionally.
Matte finish care
!Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to shine.
!The following can give the paint a glossy
appearance and thus reduce the matt effect:
RRubbing hard with unsuitable agents
RWashing the vehicle in direct sunlight
!Never use paint cleaner, buffing or polishing
products, or gloss preserver, e.g. wax, for the
purpose of paintwork care. These products
are only suitable for high-gloss surfaces. Their
use on vehicles with matte paintwork leads to
considerable surface damage or, more spe-
cifically, to shiny, spotted areas.
Always have paintwork repairs carried out at a
qualified specialist workshop.
!Only use automatic car washes which cor-
respond to the latest technological stand-
ards. Never use wash programs which finish
by treating the vehicle with hot wax.
Observe these notes if your vehicle has a clear
matte finish. This will help you to avoid damage
to the paintwork due to incorrect treatment.
These notes also apply to light alloy wheels with
a clear matte finish.
Use only insect remover and car shampoo from the range of approved Mercedes-Benz care
products.
Cleaning the vehicle parts
Cleaning the wheels
GWARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
!Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
!Do not park your vehicle for a long period of
time directly after cleaning, particularly after
cleaning the wheel rim with wheel cleaner.
Wheel cleaner can lead to the increased cor-
rosion of the brake discs and pads. Therefore,
drive for a few minutes after cleaning. By
heating up the brakes, the brake discs and
pads dry. The vehicle can then be parked for a
long period of time.
Cleaning the windows
GWARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
!Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vents to clean the inside of the windows. Do
not touch the insides of the windows with
hard objects, e.g. an ice scraper or ring. There
is otherwise a risk of damaging the windows.
!Clean the water drainage channels of the
windshield and the rear window at regular
intervals. Deposits such as leaves, petals and pollen may under certain circumstances pre-
vent water from draining away. This can lead
to corrosion damage and damage to elec-
tronic components.
XClean the inside and outside of the windows
with a damp cloth and a cleaning product that
is recommended and approved by Mercedes-
Benz.
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Maintenance and care
Z

Cleaning wiper blades
GWARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
!Do not pull the wiper blade. Otherwise, the
wiper blade could be damaged.
!Do not clean wiper blades too often and do
not rub them too hard. Otherwise, the graph-
ite coating could be damaged. This could
cause wiper noise.
!Hold the wiper arm securely when folding
back. The windshield could be damaged if the
wiper arm smacks against it suddenly.
XMove the wiper arms to a vertical position
(Ypage 115) and fold away from the wind-
shield.
XCarefully clean the wiper blades with a damp
cloth.
XFold the windshield wiper arms back again
before switching on the ignition.
Cleaning the exterior lighting
!Only use cleaning agents or cleaning cloths
which are suitable for plastic light lenses.
Unsuitable cleaning agents or cleaning cloths
could scratch or damage the plastic light len- ses.
XClean the plastic lenses of the exterior light-
ing using a wet sponge and a mild cleaning
agent, e.g. Mercedes-Benz car shampoo or
cleaning cloths.
Cleaning the mirror turn signals
!Only use cleaning agents or cleaning cloths
that are suitable for plastic lenses. Unsuitable
cleaning agents or cleaning cloths could
scratch or damage the plastic lenses of the
mirror turn signals.
XClean the plastic lenses of the mirror turn sig-
nals in the exterior mirror housing using a wet
sponge and mild cleaning agent, e.g. Mercedes-Benz car shampoo or cleaning
cloths.
Cleaning the side running board
!Do not clean the aluminum insert of the side
running board with alkaline or acid-based
cleaning agents, such as wheel cleaner. Do
not use acidic wheel cleaners to remove
brake dust. The aluminum inserts could oth-
erwise be damaged.
Cleaning the sensors
!If you clean the sensors with a power
washer, make sure that you keep a distance
of at least 11.8 in (30 cm)betwee nthe vehicl e
and the power washer nozzle. Information
about the correct distance is available from
the equipment manufacturer.
XClean sensors :of the driving systems with
water, car shampoo and a soft cloth.
Cleaning the rear view camera and 360°
camera
!Do not clean the camera lens and the area
around the rear view camera or 360° camera
with a power washer.
312Care
Maintenance and care

XMake sure that the vehicle is stationary.
XTurn the SmartKey to position1or2 in the
ignition lock (Ypage 130).
or
XPress the Start/Stop button once or twice on
vehicles with KEYLESS-GO or the KEYLESS-
GO start function (
Ypage 131).
XOpen the camera cover for cleaning via the
multimedia system (see Digital Operator's
Manual).
XTo clean the camera: use clean water and a
soft cloth to clean camera lens :.
When you switch off the ignition, the camera
cover closes automatically.
Cleaning the exhaust pipes
GWARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
!Do not clean the exhaust pipe with acid-
based cleaning agents, such as bathroom
cleaner or wheel cleaner.
!Mercedes‑AMG GLC 63 and Mercedes‑AMG
GLC 63 S with black exhaust pipes: black
chrome trims must not be polished with a
chrome polish as this will cause them to lose
their black shine. For optimal care, the face-
plates should be rubbed with a lightly oiled
cloth after every car wash. Commercially available engine and care oils are suitable for
this.
For heavier soiling, you can apply a fine paint-
work polish with a microfiber cloth. Remove
the excess polish residue after polishing.
Impurities combined with the effects of road grit and corrosive environmental factors may cause
flash rust to form on the surface. You can
restore the original shine of the exhaust pipe by
cleaning it regularly, especially in winter and
after washing.
XClean the exhaust pipe with a care product
tested and approved by Mercedes-Benz.
Cleaning the trailer tow hitch
HEnvironmental note
Dispose of rags soaked in oil and grease in an
environmentally responsible manner.
!Please note the care instructions in the
trailer coupling manufacturer's operating
instructions.
The ball coupling must be cleaned if it becomes dirty or corroded.
XRemove rust on the ball, e.g. with a wire
brush.
XRemove dirt with a clean, lint-free cloth or a
brush.
XAfter cleaning, lightly oil or grease the ball
coupling.
XCheck that the vehicle's trailer tow hitch is
working properly.
You can also have the maintenance work on the ball coupling and the trailer tow hitch carried out
by a qualified specialist workshop.
Interior care
Cleaning the display
!For cleaning, do not use any of the following:
Ralcohol-based thinner or gasoline
Rabrasive cleaning agents
Rcommercially-available household cleaning
agents
These may damage the display surface. Do
not put pressure on the display surface when
Care313
Maintenance and care
Z

cleaning. This could lead to irreparable dam-
age to the display.
XBefore cleaning the display, make sure that it
is switched off and has cooled down.
XClean the display surface using a commer-
cially available microfiber cloth and TFT/LCD
display cleaner.
XDry the display surface using a dry microfiber
cloth.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents containing solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
!Never attach the following to plastic surfa-
ces:
Rstickers
Rfilms
Rperfume oil container or similar
You could otherwise damage the plastic.
!Do not allow cosmetics, insect repellent or
sunscreen to come into contact with the plas-
tic trim. This maintains the high-quality look of
the surfaces.
XWipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
XHeavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and selec-
tor lever
XThoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning genuine wood and trim ele-
ments
!Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, polishes
or waxes. There is otherwise a risk of damag-
ing the surface.
!Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are
mostly made of anodized aluminum and can
lose their shine if chrome polish is used. Use
a damp, lint-free cloth instead when cleaning
the trim pieces.
If the chrome-plated trim pieces are very
dirty, you can use a chrome polish. If you are unsure as to whether the trim pieces are
chrome-plated or not, consult an authorized
Mercedes-Benz Center.
XWipe the wooden trim and trim pieces with a
damp, lint-free cloth, e.g. a microfiber cloth.
XTrim elements with piano black finish:
wipe with a soft, damp cotton cloth. Use clean
water.
XHeavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
Cleaning the seat covers
General notes
!Do not use a microfiber cloth to clean covers
made out of real leather, artificial leather or
DINAMICA. If used often, these can damage
the cover.
Note that regular care is essential to ensure that
the appearance and comfort of the covers is
retained over time.
Genuine leather seat covers
!To retain the natural appearance of the
leather, observe the following cleaning
instructions:
RClean genuine leather covers carefully with a damp cloth and then wipe the covers
down with a dry cloth.
RMake sure that the leather does not
become soaked. It may otherwise become
rough and cracked.
ROnly use leather care agents that have
been tested and approved by Mercedes-
314Care
Maintenance and care

Benz. You can obtain these from a qualified
specialist workshop.
Leather is a natural product.
It exhibits natural surface characteristics, for
example:
Rdifferences in the texture
Rmarks caused by growth and injury
Rslight nuances of color
These are characteristics of leather and not
material defects.
Seat covers of other materials
!Observe the following when cleaning:
Rclean artificial leather covers with a cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid).
Rclean cloth covers with a microfiber cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid). Rub
carefully and always wipe entire seat sec-
tions to avoid leaving visible lines. Leave
the seat to dry afterwards. Cleaning results
depend on the type of dirt and how long it
has been there.
Rclean DINAMICA covers with a damp cloth.
Make sure that you wipe entire seat sec-
tions to avoid leaving visible lines.
Cleaning the seat belts
GWARNING
Seat belts can become severely weakened if
bleached or dyed. This could cause the seat
belts to tear or fail, for instance, in the event of an accident. This poses an increased risk of
injury or fatal injury.
Never bleach or dye the seat belts.
!Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts by
heating at temperatures above 176 ‡(80 †)
or in direct sunlight.
XUse clean, lukewarm water and soap solution.
Cleaning the headliner and carpets
XHeadliner: if it is very dirty, use a soft brush or
dry shampoo.
XCarpets: use the carpet and textile cleaning
agents recommended and approved by
Mercedes-Benz.
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Maintenance and care
Z

Where will I find...?
Reflective safety jacket
Removing/replacing the reflective
safety jacket
The reflective safety jackets are located in the
safety jacket compartments in the stowage
compartments of the front doors. There are also
safety jacket compartments in the stowage
compartments of the rear doors, in which reflec-
tive safety jackets can be stowed.
XTo remove: pull out safety jacket bag :with
the reflective safety jacket by loop ;.
XOpen safety jacket bag:and pull out the
reflective safety jacket.
XTo stow: fold the reflective safety jacket, roll
it up and stow it in safety jacket bag :.
XSlide safety jacket bag:along the lower
edge of the armrest into the safety jacket
compartment. Meanwhile, ensure that
loop ;hangs out well within reach.
XObserve the legal requirements in each indi-
vidual country for the use of safety jackets.
iRemove a new reflective safety jacket from
its packaging material before sliding it into
the safety jacket compartment. The packag-
ing material may otherwise cause it to slip out
or make removing it difficult.
Information on reflective safety jackets
:Maximum number of washes
;Maximum wash temperature
=Do not bleach
?Do not iron
ADo not use a laundry dryer
BDo not dry-clean
CThis is a class 2 jacket
RThe safety jackets only meet the require-
ments defined by the legal standard:
-if the correct size is used
-if the reflective safety jackets are correctly
fastened
RBefore use, ensure that the reflective safety
jackets are clean and intact. The special prop-
erties may otherwise be compromised.
RThe reflective safety jackets should be stored
in their original packaging in a dry place away
from sources of heat and light.
RThe maximum number of washes specified is not the only factor influencing the life span of
the reflective safety jackets. Their life span
also depends on use, care, storage, etc.
RThe reflective safety jackets should be dis-
posed of and replaced with new ones:
-after 15 washes, and/or
-if the reflective strips have become
scratched, and/or
-if the backing material and/or reflective
strips have become soiled and cannot be
cleaned off, and/or
-if the fluorescence has faded, for example
due to the effects of sunlight
RDispose of reflective safety jackets in an envi-
ronmentally responsible manner. To do so,
contact your local waste disposal company.
316Where will I find...?
Breakdown assistance

Towing eye
Towing eye:is located in the left-hand stow-
age well under the cargo compartment floor.
XTo remove: open the tailgate.
XOpen the cargo compartment floor
(Ypage 286).
XRemove towing eye :.
Vehicles with a TIREFIT kit
Removing the TIREFIT kit
The TIREFIT kit is located in the left-hand stow-
age compartment.
XTo remove: open the tailgate.
XOpen the cargo compartment floor
(Ypage 286).
XPush retaining clamps :on the cover down
so as to release them.
XFold up cover in the direction of arrow ;.
XRemove tire inflation compressor=and tire
sealant bottle ?.
XUse the TIREFIT kit (Ypage 319).
Vehicles with a tire-change tool kit
General notes
Apart from certain country-specific variations,
the vehicles are not equipped with a tire-change
tool kit.
Some tools for changing a wheel are specific to the vehicle. For more information on which tire
changing tools are required and approved to
perform a wheel change on your vehicle, consult
a qualified specialist workshop.
Necessary tire-changing tools can include, for
example:
RJack
RWheel chock
RLug wrench
RAlignment bolt
Removing the tire-change tool kit
Example
:Ratchet for jack
;Lug wrench
=Jack
?Alignment bolt
ASocket wrench for ratchet
BFolding wheel chock
The tire-change tool kit is located in the left-
hand stowage well, under the cargo compart-
ment floor.
XTo remove: open the tailgate.
XOpen the cargo compartment floor
(Ypage 286).
WherewillIfind ...?317
Breakdown assis tance

Flat tire
Preparing the vehicle
Your vehiclemay be equipped with:
RMOExtended tires (tires wit hrun-flat proper -
ties) (Ypage 318)
Vehicl epreparation is no tnecessar yon vehi-
cle swit hMOExtended tires
RaTIREFI Tkit (Ypage 317)
Vehicles equipped wit hMOExtended tires are
no tequipped wit h aTIREFI Tkit at th efactory. It
is therefor erecommended that you additionally
equip your vehicl ewit h a TIREFI Tkit if you moun t
tires that do no tfeature run-flat properties, e.g.
winte rtires . ATIREFI Tkit may be obtained from
a qualified specialist workshop.
Vehicles wit han mbrace system (US Aonly) that
are no tequipped wit h aTIREFI Tkit :in th eevent
of aflat tire, contact th eCustome rAssistanc e
Cente rof th embrace emergenc ycall system
(
Ypage 293).
Information on changing and mounting wheels
(
Ypage 354).
XStop th evehicl eon solid, non-slippery and
leve lground ,as far away as possible from
traffic.
XSwitc hon th ehazard warning lamps.
XSecur eth evehicl eagainst rollin gaway
(Ypage 151).
XIf possible ,brin gth efron twheels int oth e
straight-ahead position .
XSwitchoff th eengine.
XRemove th eSmartKey from th eignition lock.
or, in vehicles withKEY
LESS-GO start-function
or KEYLESS‑ GO
XOpen thedriver' sdoor .
The vehicl eelectronics are no win position
u. whic his th esam eas th eSmartKey having
been removed.
XRemove th eStart/Sto pbutto nfrom th eigni-
tion loc k (Ypage 131).
XMakesure that th eengin ecanno tbe started
via your smartphon e (Ypage 133).
XMakesure that th epassenger sare no tendan -
gered as they do so. Mak esure that no on eis
near th edanger area while awhee lis bein g
changed. Anyon ewho is no tdirectly assisting
in th ewhee lchang eshould, for example ,
stand behind th ebarrier.
XGet out of th evehicle. Pay attention to traffic
condition swhen doin gso.
XClose th edriver' sdoor .
Vehicles with MOExtended tires (tires
with run-flat characteristics)
General notes
Wit hMOExtended tires (tires wit hrun flat char-
acteristics), you can continue to driv eyour vehi-
cle eve nif there is atotal loss of pressur ein on e
or mor etires .The affected tire must no tsho w
any clearly visible damage.
You can recognize aMOExtended tire by th e
MOExtended markin gwhic happear son th e
sidewall of th etire. You will fin dthis markin g
next to th etire siz edesignation ,th eload-bear -
ing capacit yand th espee dindex (
Ypage 348).
MOExtended tires may only be used in conjunc -
tion wit han active tire pressur eloss warning
system or wit han active tire pressur emonitor.
If apressure loss warning messag eappears
in th emultifunction display:
Robserv eth einstruction sin th edisplay mes -
sage s (Ypage 248)
Rcheck th etire for damag e
Rif driving on,observ eth efollowin gnote s
The driving distanc epossible in run-flat mod eis
approximately 50 mile s(80 km) when th evehi-
cle is partially laden .When th evehicl eis fully
laden it is approximately 19 mile s(30 km).
In addition to th evehicl eload, th edriving dis-
tance possible depend supon :
Rvehicl espee d
Rroad condition
Routside temperature
The driving distanc epossible in run-flat mod e
may be reduce dby extreme driv ing condi
tion
s
or maneuvers, or it can be increased throug h a
moderat estyle of driving .
The driving distanc epossible in run-flat mod eis
counted from th emomen tth etire pressur eloss
warning appear sin th emultifunction display.
You must no texcee d amaximum permissible
spee dof 50 mph (80 km/h).
318Flat tire
Breakdown assistance