2018 MERCEDES-BENZ GLC COUPE Owner's Manual

ANeutral
Do not shift the transmission toi
while driving. Otherwise, the auto-
matic transmission could be dam-
aged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brake pedal will allow
you to move the vehicle freely, e.g. to
push it or tow it.
If ESP
®is deactivated or faulty: shift
the transmission to position iif the
vehicle is in danger of skidding, e.g.
on icy roads.
If you switch the engine off with the
transmission in position korh,
the automatic transmission shifts to
i automatically.
!Coasting in neutral imay
cause damage to the drive train.
7Drive
The automatic transmission changes
gear automatically. All forward gears
are available.
Driving tips
Changing gear
The automatic transmission shifts through the
individual gears automatically when it is in trans-
mission position h. This automatic gear shift-
ing behavior is determined by:
Rthe selected drive program
Rthe position of the accelerator pedal
Rthe road speed
Accelerator pedal position
Your style of driving influences how the auto-
matic transmission shifts gear:
Rlittle throttle: early upshifts
Rmore throttle: late upshifts
Double-clutch function
When shifting down, the double-clutch function
is active regardless of the currently selected
drive program. The double-clutch function reduces load change reactions and is conducive
to a sporty driving style. The sound generated by
the double-clutch function depends on the drive
program selected.
Kickdown
Use kickdown for maximum acceleration.
XDepress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to a lower
gear depending on the engine speed.
XEase off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up.
Gliding mode
Gliding mode is available depending on the
equipment.
Gliding mode is characterized by the following:
RThe combustion engine is disconnected from
the drive train.
RThe engine speed corresponds to the idling
speed.
RThe multifunction display hides the gear indi-
cator and displays transmission position h
in green (
Ypage 142).
RMercedes-AMG vehicles: the multifunction
display shows status icon :for the drive
program's status icon.
In drive program Eor in drive program C
(Mercedes-AMG GLC 63 4MATIC/
GLC 63 S 4MATIC) you can deactivate and acti-
vate gliding mode using the ECO button
(
Ypage 136).
Gliding mode can be activated under the follow-
ing conditions:
RThe speed is within a suitable range.
RThe course of the road is suitable, e.g. there
are no steep up or downhill gradients.
RYou are no longer depressing the accelerator
pedal.
Automatic transmission143
Driving an d parking
Z

Gliding mode is deactivated under the following
conditions:
RYou depress the accelerator pedal.
RYou depress the brake pedal.
RYou change the transmission position
(Ypage 140).
RYou switch to drive programRACE
(Mercedes-AMG GLC 63 S 4MATIC), S+orS
(
Ypage 138).
RYou activate manual gearshifting
(Ypage 146).
RYou leave the suitable speed range.
iIf you have selected the "Eco" or "Comfort"
(Mercedes-AMG GLC 63 4MATIC/
GLC 63 S 4MATIC) setting for the drive
(engine and transmission management) in
drive program I, you can also activate gliding
mode. Information on DYNAMIC SELECT and
on configuring drive program Iwith the mul-
timedia system (see the Digital Operator's
Manual).
Towing a trailer
XDrive in the middle of the engine speed range
on uphill gradients.
XManual shifting: depending on the uphill or
downhill gradient, shift into a gear
(
Ypage 146), in which the engine will run the
middle of the engine speed range.
This also applies when cruise control or Dis-
tance Pilot DISTRONIC are activated.
Drive programs
All vehicles except Mercedes-AMG GLC
63 4MATIC+/GLC 63 S 4MATIC+
Drive program I (Individual)
In drive program Ithe following properties of the
drive program can be selected:
Rthe drive (engine and transmission manage-
ment)
and therefore indirectly the availability of glid-
ing mode and the properties of the driver
assistance systems
Rthe suspension
Rthe steering
Rthe availability of the ECO start/stop function
Rthe climate control
Information about configuring drive program I
with the multimedia system can be found under
"DYNAMIC SELECT" in the vehicle's Digital
Operator's Manual.
Drive program S+ (Sport Plus)
Drive program S+is characterized by the fol-
lowing:
Rthe vehicle exhibits particularly sporty driving
characteristics.
Rthe vehicle pulls away in first gear.
Rthe automatic transmission shifts up later.
The fuel consumption possibly being higher
as a result of the later automatic transmission shift points.
Rthe suspension exhibits particularly stiff
springing and damping settings (vehicles with
AIR BODY CONTROL).
Rgliding mode is not available.
Rthe ECO start/stop function is deactivated
(Ypage 135).
Drive program S (Sport)
Drive program Sis characterized by the follow-
ing:
Rthe vehicle exhibits sporty driving character-
istics.
Rthe vehicle pulls away in first gear.
Rthe automatic transmission shifts up later.
The fuel consumption possibly being higher
as a result of the later automatic transmission
shift points.
Rthe suspension exhibits stiff springing and
damping settings (vehicles with
AIR BODY CONTROL).
Rgliding mode is not available.
Rthe ECO start/stop function is activated
(Ypage 135).
Drive program C (Comfort)
Drive program Cis characterized by the follow-
ing:
Rthe vehicle delivers comfortable, economical
handling characteristics.
Rthe vehicle pulls away more gently in forward
and reverse gears, unless the accelerator
pedal is depressed fully.
Rthe vehicle has improved driving stability, for
example on slippery road surfaces.
144Automatic transmission
Driving and parking

Roptimal fuel consumption resulting from the
automatic transmission shifting up sooner.
The vehicle is driven in the low engine speed
range and the wheels are less likely to spin.
Rgliding mode is not available.
Rthe ECO start/stop function is activated
(Ypage 135).
Drive program E (Economy)
Drive programEis characterized by the follow-
ing:
Rthe vehicle exhibits particularly economical
handling characteristics.
Rthe vehicle pulls away more gently in forward
and reverse gears, unless the accelerator
pedal is depressed fully.
Rthe vehicle has improved driving stability, for
example on slippery road surfaces.
Roptimal fuel consumption resulting from the
automatic transmission shifting up sooner.
The vehicle is driven in the low engine speed
range and the wheels are less likely to spin.
Rduring deceleration, the engine is disconnec-
ted from the drive train. The vehicle uses
kinetic energy and consumes less fuel.
Rthe cooling and heating output of the climate
control system has been reduced.
Rgliding mode is available.
Rthe ECO start/stop function is activated
(Ypage 135).
Mercedes-AMG GLC 63 4MATIC+/GLC
63 S 4MATIC+
Drive program RACE (S‑ MODEL)
TheRACE drive program is characterized by the
following:
Rthe vehicle exhibits driving characteristics
suitable for the racetrack.
Rall vehicle systems are set for maximum
sportiness.
Rthe gearshift recommendation gives you
information for slowly warming up the drive
assemblies and for adopting a fuel-efficient
driving style (
Ypage 146). You can follow the
gearshift recommendations at all times and
shift gear accordingly using the steering
wheel paddle shifters. On the basis of the
gearshift recommendation, using the steering
wheel paddle shifters, you can optimize the drive train and engine operating mode at any
time.
Rif you have selected a gear manually, this will
be maintained until the vehicle speed increa-
ses or decreases dramatically.
Rthe vehicle pulls away in first gear.
Rthe automatic transmission shifts up later.
the fuel consumption possibly being higher as
a result of the later automatic transmission
shift points.
Rthe suspension exhibits particularly hard
springing and damping settings.
Rgliding mode is not available.
Rthe ECO start/stop function is switched off
(Ypage 135).
Drive program S+ (Sport Plus)
Drive program S+is characterized by the fol-
lowing:
Rthe vehicle exhibits particularly sporty driving
characteristics.
Rthe vehicle pulls away in first gear.
Rthe automatic transmission shifts up later.
the fuel consumption possibly being higher as
a result of the later automatic transmission
shift points.
Rthe suspension exhibits particularly hard
springing and damping settings.
Rgliding mode is not available.
Rthe ECO start/stop function is switched off
(Ypage 135).
Drive program S (Sport)
Drive program Sis characterized by the follow-
ing:
Rthe vehicle exhibits sporty driving character-
istics.
Rthe vehicle pulls away in first gear.
Rthe automatic transmission shifts up later.
the fuel consumption possibly being higher as
a result of the later automatic transmission
shift points.
Rthe suspension exhibits stiff springing and
damping settings.
Rgliding mode is not available.
Rthe ECO start/stop function is switched off
(Ypage 135).
Automatic transmission145
Driving and parking
Z

Drive programC(Comfort)
Drive progra mCis characterized by th efollow-
ing:
Rth evehicl edeliver scomfortable, economical
handlin gcharacteristics .
Rthevehicl epulls away mor egentl yin forwar d
and revers egears, unless th eaccelerato r
peda lis depressed fully.
Rth evehicl ehas improved drivin gstability, fo r
exampl eon slipper yroa dsurfaces.
Roptimal fue lconsumption resultin gfrom th e
automati ctransmissio nshiftin gup sooner.
The vehicl eis driven in th elow engin espeed
range and th ewheels are less likely to spin .
Rglidingmod eis available.
Rth eECO start/sto pfunction is switched on
(Ypage 135).
Drive program I(Individual)
In drive progra mIth efollowing properties of th e
drive progra mcan be selected:
Rthedrive (engin emanagement)
and therefore indirectl yth eavailabilit yof
glid emod eand th eECO start/sto pfunction
as well as th eproperties of th edriver assis-
tance systems
Rth etransmissio nmanagemen t
RESP®(Ypage 68)
Rthesuspensio n
and therefore indirectl yth esteerin g
Ractivation of th eexhaus tflap
To permanentl yshift th egear smanually in drive
progra mIusin gth e
s
teerin gwhee lpaddl eshift -
ers ,select th eM (Manual) setting fo rth etrans -
missio nmanagement.
Information about configurin gdrive progra mI
wit hth emultimedia system can be found under
"DYNAMIC SELECT" in th evehicle's Digital
Operator' sManual.
Manua lgea rshifting
General notes
You can chang egear yourself usin gth esteerin g
whee lpaddl eshifters .The transmissio nmus tbe
in position hforthis.
Dependin gon whic hsteerin gwhee lpaddl e
shifter is pulled, th eautomati ctransmissio nimmediately shift
sinto th enext gear down or
up, if permitted.
To use manual shifting, you hav etw ooptions:
Rtemporar ysetting
Rpermanen tsetting
If you activat emanual gearshifting, th emulti-
function display will sho wthecurren tgear and
p instead of transmissio nposition h.
If you deactivat emanual gearshifting, th egear s
will be shifted automatically again .
Temporarysetting
XTo activate: shift theDIRECT SELECT lever to
position h.
XPull steerin gwhee lpaddl eshifter :or;.
The temporar ysetting is active fo r acertain
amount of time. In certain conditions, th emini-
mum amount of time is extended, e.g. in th e
cas eof latera lacceleration ,overrun mod eor
drivin gon steep terrain .
XTo deactivate:pull steeringwhee lpaddl e
shifter ;and hol dit in place.
or
XUse th eDIRECT SELECT lever to switch th e
transmissio nposition .
or
XUse th eDYNAMIC SELECT switch to chang e
th edrive program.
Permanent setting
!Mercedes-AMG vehicles :th eautomati c
transmissio ndoe sno tshift up automatically
eve nwhen th eengin elimiting speed fo rth e
curren tgear is reached. Whe nth eengin elim-
itin gspeed is reached, th efue lsupply is cut to
preven tth eengin efrom overrevving. Always
mak esur ethat th eengin espeed doe sno t
146Automatic transmission
Driving and parking

reach the red area of the tachometer. There is
otherwise a risk of engine damage.
Manual mode button (except Mercedes-AMG vehi-
cles)
Manual mode button (Mercedes-AMG vehicles)
XTo activate/deactivate:shift the DIRECT
SELECT lever to position h.
XPress button:.
Mercedes-AMG vehicles: when indicator
lamp ;lights up, automatic transmission
manual mode is activated.
The manual mode activated with button :
remains activated when the drive program is
changed.
Mercedes-AMG GLC 63 4MATIC+/
GLC 63 S 4MATIC+: only if theD(Automatic)
setting has been preselected for the trans-
mission is manual mode deactivated when
you change to drive program I.
Mercedes-AMG GLC 63 4MATIC+/GLC 63 S
4MATIC+: you can also preset manual mode for
drive program I. To do so, select the M(Manual)
setting when configuring the transmission.
When driving in drive program I, you perma-
nently shift the gears manually using the steer-
ing wheel paddle shifters.
Information about configuring drive program I
with the multimedia system can be found under "DYNAMIC SELECT" in the vehicle's Digital
Operator's Manual.
Shifting gears
XTo shift up:
pull steering wheel paddle
shifter ;.
The automatic transmission shifts up to the
next gear.
If the maximum engine speed in the gear cur-
rently engaged is reached and you continue to
accelerate, the automatic transmission auto-
matically shifts up in order to prevent engine
damage (except Mercedes-AMG vehicles).
Mercedes-AMG vehicles: if the temporary
setting has been activated and you continue
to accelerate when the maximum engine
speed has been reached, the automatic trans-
mission automatically shifts up. If the perma-
nent setting is activated, the automatic trans-
mission does not shift up automatically even
when the engine limiting speed for the current
gear is reached. Observe the protection
against reaching the overrevving range on the
multifunction display. Always make sure that
the engine speed does not reach the red area
of the tachometer.
XTo shift down: pull steering wheel paddle
shifter :.
The automatic transmission shifts down to
the next gear.
Automatic down shifting occurs when coast-
ing.
If the engine exceeds the maximum engine
speed when shifting down, the automatic
transmission protects against engine damage by not shifting down.
Automatic transmission147
Driving and parking
Z

Shift recommendation
The gearshift recommendations assist you in
adopting an economical driving style. The rec-
ommended gear is shown in the multifunction
display.
XWhen the corresponding gearshift recom-
mendation:appears in the multifunction
display of the instrument cluster, shift to rec-
ommended gear ;.
Protection against reaching the over-
revving range (Mercedes-AMG vehicles)
!In manual mode, the automatic transmis-
sion does not shift up automatically even
when the engine limiting speed for the current
gear is reached. When the engine limiting
speed is reached, the fuel supply is cut to
prevent the engine from overrevving. Always
make sure that the engine speed does not
reach the red area of the tachometer. There is
otherwise a risk of engine damage.
Before the engine speed reaches the red area,
an upshift indicator will be shown in the multi-
function display.
XWhen message :appears on the multifunc-
tion display, pull the right-hand steering
wheel paddle shifter.
Kickdown
XFor maximum acceleration, depress the
accelerator pedal beyond the pressure point. The automatic transmission shifts to a lower
gear depending on the engine speed.
XShift back up once the desired speed is
reached.
If you apply full throttle, the automatic trans-
mission shifts up to the next gear when the
maximum engine speed is reached. This pre-
vents the engine from overrevving.
Mercedes-AMG vehicles: kickdown is only
possible in the temporary setting.
148Automatic transmission
Driving and parking

Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshop
immediately.
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is possible to shift to a gear and reverse gear only.
XStop the vehicle.
XShift the transmission to positionj.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionhork.
If h is selected, the transmission only shifts to one gear; if kis
selected, the transmission shifts to reverse gear.
XHave the transmission checked at a qualified specialist workshop
immediately.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
!Since ESP®engages automatically, the igni-
tion must be switched off (the SmartKey or
Start/Stop button must be in position gor
1) if
Rthe electrical parking brake is being tested
using a dynamometer
Rthe vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC)
Otherwise, the brake system can be dam-
aged.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
Refueling149
Driving and parking
Z

clean water. Seek medical assistance with-
out delay.
RIf fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
RImmediately change out of clothing which
has come into contact with fuel.
GWARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion.
Always touch the vehicle body before opening
the fuel filler flap or touching the fuel pump
nozzle. Any existing electrostatic buildup is
thereby discharged.
Do not get into the vehicle again during the refu-
eling process. otherwise electrostatic charge
could build up again.
!Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the ignition
if you accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel system. Even small amounts of the wrong fuel could
result in damage to the fuel system and the
engine. Notify a qualified specialist workshop
and have the fuel tank and fuel lines drained
completely.
!Overfilling the fuel tank could damage the
fuel system.
!Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
!Use a filter when adding fuel from a fuel can.
The fuel lines and/or the fuel injection system
could otherwise be blocked by particles from
the fuel can.
If you overfill the fuel tank, fuel could spray out
when the fuel pump nozzle is removed.
For further information on fuel and fuel quality
(
Ypage 361).
Refueling
General information
Pay attention to the important safety notes
(Ypage 149).
If you unlock/lock the vehicle from the outside,
the fuel filler flap also unlocks/locks.
The position of the 8fuel filler cap is dis-
played on the instrument cluster. The arrow next
to the filling pump indicates the side of the vehi-
cle.
Opening the fuel filler flap
:To open the fuel filler flap
;To insert the fuel filler cap
=Tire pressure table
?Instruction label for fuel type to be refueled
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function
or KEYLESS ‑GO
XOpen the driver's door.
The vehicle electronics are now in setting u.
This is the same as "SmartKey removed".
XPress the fuel filler flap in the direction of
arrow :.
The fuel filler flap swings up.
XTurn the fuel filler cap counterclockwise and
remove it.
XInsert the fuel filler cap into the holder on the
inside of fuel filler flap ;.
XCompletely insert the filler neck of the fuel
pump nozzle into the tank, hook in place and
refuel.
XOnly fill the tank until the pump nozzle
switches off.
150Refueling
Driving and parking