2018 MERCEDES-BENZ E-CLASS SEDAN Owner's Manual

#Tomak eane mergency call: press SOS
button co ver2 briefly toopen.
#Press and hold SOS button 4foratl east
one second.
This initiates acalltotheM ercedes-Benz
Cus tomer Assis tance Center.
#To mak eanMBI nfoc all: press button 3.
This initiates acalltotheM ercedes-Benz
Cus tomer Assis tance Center.
An emergency cal lcan be initia tede venifa
Ro adside Assis tance or MB Inf ocallisa ctive.
This has priority overallot her activ ecalls.
Callsv iatheo verhead control panel ar eonly
possible wit hanavailable mobile phonen et‐
wo rk.
Fu rther information on Mercedes-Benzm brace
®
andother services can be found at :http://
www .mbusa.com Inf
ormatio nonthe eme rgency call sy stem
&
WARNING Risk of accident and injury
despit epressing theS OS button
Even if youp ress theS OS button in an emer‐
ge ncy ,remaining in thev ehicle ma ybedan‐
ge rous fort he following reasons:
Ryo us ee smo keinside or outside of the
ve hicle, e.g. if ther eisaf irea fter an acci‐
dent
Rth ev ehicle is on adangerous section of
ro ad
Rthev ehicle is no tvisible or canno teasily
be seen by otherroad users, particular ly
when dar korinpoor visibility conditions
#Leavethev ehicle immediately in this or
similar situations as soon as it is saf eto
do so.
#Mo vetoas afel ocatio nalongw itho ther
ve hicle occupants.
#In suc hsituations, secur ethe vehicle in
accordance wit hnational regulations,
e.g. wit hawarning triangle.
Automatic eme rgency call
The emer gency cal lisinitia tedint hefollowing
situations:
Rth ea ir bag is deplo yed.
RtheE mer gency Tensioning Device saretrig‐
ge red.
Yo uc an endana utomaticallyinitiated emer‐
ge ncy cal lyourself af ter60s econds.
Manual emer gency call
An emer gency cal lcan be initia tedm anuall yvia
th eS OS button in theo verhead control panel
(
→pag e286).
If yo ul eave thev ehicle immediately af terp ress‐
ing theS OS button, youdon otknow if
Mercedes-Benz mbrace
®has successfull ymade
th ee mer gency call.
Initiated eme rgency call
When avoice connection is es tablished between
th eC ustomer Assis tance Center and thev ehicle
occupants, thef ollowing options apply:
RIfth ev ehicle occupants ar eresponsive: the
Mercedes-BenzC ustomer Assis tance Center
Multimedia sy stem 287

asksfor mor edetailed informatio nonthe
emer gency.
RIfth ev ehicle occupants ar enotresponsive:
an ambulance is sent tothev ehicle immedi‐
atel y.
Tr ansfer redd ata
During thev oice connection totheC ustomer
Assis tance Center ,the following dat aistransfer‐
re d:
RCur rent vehicle location
RVe hicle identification number
Emer gency call no tpossible
RIfth em obile phone networ kisunavailable,
Mercedes-Benz mbrace®is no table tomake
an emergency call.
Ac orresponding messag eappears inthe
multimedia sy stem displa y.
The indicator lam pflashes continuousl y.
In this case, seek assis tance by ot her means. Information on
theM BInfoc all
An Info calltot he Mercedes-Benz Cus tomer
Assis tance Center hasb eeni nitia tedv iathe
ove rhead control panel (
→pag e286).
Yo uc an find informatio nonthefollowing topics:
RMercedes-Benzm brace®activation
Roperatingthev ehicle
Rneares tauthorized Mercedes-BenzC enter
Rother products and services from Mercedes-
Benz
Dat aist ransmitted during thec onnection tothe
Mercedes-BenzC ustomer Assis tance Center
(
→pa ge 288).
Information on theR oadside Assistance call
AR oadside Assis tance cal ltothe Mercedes-
Benz Cus tomer Assis tance Center hasb eeni niti‐
ated via theo verhead control panel:
Rthep roblem wit hthe vehicle is analyzed
using remo tediagnosis.
Fu rther information about this can be
obtain
ed at :http://www.mbusa.com
Raq ualified Mercedes-Ben ztechnician ca rries
out repair sons itea nd/or thev ehicle will be
to we dtot he neares tauthorized
Mercedes-Benz Center.
Yo um aybe charge df or these services.
Dat aist ransmit tedd uring thec onnection tothe
Mercedes-BenzC ustomer Assis tance Center
(
→pa ge 288).
Transfer redd ata during aservice call
In ce rtain countries youm ustc onfirm thed ata
transfer.
If yo um akes ervic ecalls usingM ercedes-Benz
br ace
®(USA), transfer redd atai ncludes thef ol‐
lowing:
288 Multimedia sy stem

Overviewoftransfer redd ata
Servic ecallT ransfer redd ata
MB Inf ocall
Ro adside Assis tance
call
RCu rrent vehicle
location
RVe hicle identifica‐
tion number
RService code
RSelected data
about thes tatus
of thev ehicle
Online and Interne tfunctions
Interne tconnection
Information on connecting totheI nternet
&
WARNING Risk of dist raction from infor‐
mation sy stems and communications
equipment
If yo uo perat einformation and communica‐
tio ne quipme nt integ ratedint hevehicle
when driving, youw ill be dis tracted from the
traf fics ituation. Thisc ould also cause yout o
lose control of thev ehicle.
#Onl yoperat ethis equipment when the
traf fics ituation permits.
#Ifyo uc anno tbes ureoft his,stop the
ve hicle whils tpaying attention toroad
and traf ficc onditions and ope rate the
equipment wit hthe vehicle stationar y.
Youm usto bserv ethe legal requirements fort he
countr yinwhich youa recur rentl yd riving when
operating them ultimedia sy stem.
USA: touse Mercedes-Ben zAppsa nd access
th eI nternet, Mercedes-Benz mbrace
®mus tbe
activated and operational. Furthermore,
mbrace
®mus tbea ctivated forM ercedes-Benz
Apps and Interne taccess.
Canada: them ultimedia sy stem mus tbecon‐
nected toam obile phonev ia Bluetooth
®or toan
ex tern al devic eacting as aWi-Fihotspot. Fur‐
th ermore, youn eedav alid mobile service con‐
tract wit hadatao ption ,whic hisu sedtocalcu‐
la te thea ssociated connection costs. The Interne
tfunction scan onl ybeusedtoalimi‐
te dd egree whils tdriving.
Setting up an Interne tconnection via Wi-Fi
Requ irements
RtheW i-Fifunctio nisa ctivatedont he multi‐
media sy stem (→pag e240).
RtheW i-Fifunctio nisa ctivatedont heextern al
devic e(see them anufacturer's operating
instructions).
RInterne taccess via Wi-Fi is acti vated( see the
manufacturer's operating instructions).
The Interne tconnection via Wi-Fi is restricted or
doe snotfunction if:
Rthem obile phone is switched off
Rmobile dat ause is deactivated on them obile
phone
Rth eW i-Fifunctio nisd eacti vatedont he multi‐
media sy stem
Rth eW i-Fifunctio nisd eacti vatedont heexter‐
nal device
RInterne taccess via Wi-Fi is deacti vatedo n
th ee xternal device
Multimedia sy stem 289

Multimedia system:
,6\VWHP.ö &RQQHFWLYLW\.,QWHU
QHW 6HWWLQJV.6HDUFK IRU :L)L 1HWZRUNV
#Select then etwo rk.
#Logging in totheW i-Finetwo rk
(→pa ge 240).
Setting up an Interne tconnectio nvia Blue‐
to oth
®
Requ irements:RAmobile phoneisc onnectedtot he multime‐
dia sy stem via Blue tooth®(→page275).
To connect via Blu etoo th
®,the mobile phone
supports one of thef ollowing Blue tooth®pro‐
fi les:
RDUN (Dial- UpNet wo rking)
RPA N( Personal Are aNet wo rk)
The Interne tconnection via Blue tooth
®isrestric‐
te dord oes no tfunction if:
Rthem obile phone is switched off
Rthem obile phone networ kcoverag eisi nsuf‐
fi cient
Rmobil edatau seisdeactivated on them obile
phone
Rth eB luetoot h®function on them ultimedia
sy stem is switched of fand them obile phone
is to be connec tedv ia Blue tooth
®
RtheB luetoot h®function is switched of fon
th em obile phone and them obile phone is to
be connec tedv ia Blue tooth
®
Rneither them obile phone networ knorthe
mobilep hone allowsimultaneous use of a
te lephonea nd an Interne tconnection
Rthem obile phone has no tbeen enabled for
Interne taccess via Blue tooth®
Ifam obilep hone is connected tothem ultimedia
sy stem fort he firs tt im ev ia Blu etoo th®,you will
be assi sted thro ugh thep rocess of setting up an
Interne tconnection.
The Interne tconnection can also be confi
gured
manually. Fu
rther information can be obtained at http://
www.mercedes-benz.com/connect or from an
authoriz
ed Mercedes-BenzC
enter.
Multimedia sy stem:
,6\VWHP.ö &RQQHFWLYLW\.,QWHU
QHW 6HWWLQJV
Blue tooth
®connection via PAN
#Select them obile phone.
The Interne tconnection is es tablished.
Blue tooth
®connection via DUN
#Select them obile phone.
#Toselect thep redefined access data of
th em obil ephone networ kprovider: select
3UHGHILQHG 6HWWLQJV.
Al istofc ountries appears.
#Selec tthe countr yofyour mobile phone net‐
wo rkprov ider.
The lis tofavailable pr ovider sappears.
#Selec tyour mobile phone networ kprovider.
When an overviewoft he provider settings
appears, mak ethe necessar ysettings.
290
Multimedia sy stem

#Select&RQILUP 6HWWLQJV .
#Tomanuall ysetthe access dat aofthe
mobil ephone networ kprovider: select
0DQXDO6 HWWLQJV.
An ove rviewoft he provider settings appears.
#Se tthe access data.
#Select &RQILUP 6HWWLQJV .
% Setthe access dat ainaccordance wit hyour
dat apackage .O therwise, additiona lcosts
ma ybei ncurred. Youc an contact your
mob ilephonen etwo rkprov ider toobtain the
precise access data.
Switching theB luet oo th
®profile
Re quirements
RThe mobile phones upportstheD UN and
PA NB luetoot h®profiles.
Multimedia sy stem:
,6\VWHP.ö &RQQHFWLYLW\.,QWHU
QHW 6HWWLQJV
#To switc hfromD UNtoPAN: select the
mobilep hone.
#Select¥.
#Select&KDQJH &RQILJXUDWLRQ.
#Activate O$XWRPDWLF &RQILJXUDWLRQ.
The Interne tconnectio nisa utomatically con‐
fi gured using theP AN Blue tooth
®profile.
#Toswitc hfromP ANtoDUN :select the
mobilep hone.
#Select¥.
#Select&KDQJH &RQILJXUDWLRQ.
#Deactivate ª$XWRPDWLF &RQILJXUDWLRQ.
#Select &RQILJXUH 6HWWLQJV 8VLQJ &20$1' .
#ConfiguringtheI nterne tconnection using
prese torm anual access dat a(→page290).
Editing access data
Re quirements
RThe mobile phones upportstheB luetoot h®
DUN profile. Multimedia sy
stem:
,6\VWHP.ö &RQQHFWLYLW\.,QWHU
QHW 6HWWLQJV
#Highlight them obile phone.
#Select ¥.
#Select&KDQJH &RQILJXUDWLRQ .
#Form obil ephone swithP AN an dDUN:
select &RQILJXU H6HWWLQJV 8VLQJ &20$1' .
#Configurethe Interne tconnection using pre‐
se torm anual access dat a(→page290).
Canceling Interne taccess permission fora
mobil ephone
Multimedia sy stem:
,6\VWHP.ö &RQQHFWLYLW\.,QWHU
QHW 6HWWLQJV
#Highlight them obile phone.
#Select ¥.
#Select'HOHWH&RQILJXUDWLRQ .
#Select<HV.
Multimedia sy stem 291

Displaying mobile phone details
Multimedia system:
,6\VWHP.ö &RQQHFWLYLW\.,QWHU
QHW 6HWWLQJV
#Highlight them obile phone.
#Select ¥.
#Select'HWDLOV.
Establishing an Interne tconnection
Multimedia sy stem:
,&RQQHFW
#Fo re xamp le, select z%URZVHU.
% The multimedia sy stem usually es tablishes
th eI nterne tconnection automaticall y.Ifth e
multimedia sy stem is no tconnected tothe
Internet, theI nterne tconnection is es tab‐
lished when an Interne tapplication is used.
Connection status
Connectio nstatus overview
1Displa yofexisting connection an dreception
fi eld stre ngt hoft he connected device
Displaying thec onnection status
Multimedi asystem:
,6\VWHP.ö &RQQHFWLYLW\
#Select ,QWHUQHW 6WDWXV .
% Depending on them eans of connection, the
appr oximat edatav olume transmitted is dis‐
pla yed.
Mercedes-Benz Apps
Calling up Mercedes-Benz Apps
Re quirements:
RThe registration fort he use of Mercedes-
Benz Apps has been comple ted.
RThe general term sa nd conditions ha vebeen
confi rmed.
Multimedia sy stem:
,&RQQHFW.Ú 0HUFHGHV%HQ] $SSV
#Select an app.
Fu rther Mercedes-BenzA pps and information
can be obtained at :http://apps.mercedes-
benz.com/apps/
% The available features ar ecountr y-depend‐
ent.
License fees ma ybea pplicable.
Operating Mercedes-Benz Apps using voice
control
Re quirements:
RThe registration fort he use of Mercedes-
Benz Apps has been comple ted.
292
Multimedia sy stem

RThegeneral term sa nd conditions ha vebeen
confi rmed.
The ? symbol indicates that aM ercedes-
Ben zapp can be used via voice control.
#Selec taMercedes-Benz App (→page292).
The app menuisd isplayed.
#To use voice control: select?/DQ
JXDJH.
#Sa ythe question or command.
% Voice control is no tavailable in all countries
and languages.
We bbrows er
Calling up aweb page
Multimedia sy stem:
,&RQ
QHFW.z %URZVHU.z(QWHU 85/
#Enteraw eb address.
#Tofinish thee ntr yand call up thew eb‐
site: select ¬. Showing/hiding
thew eb br owser menu
If yo uc all up awebsit ebys electing alink ,for
ex ample, thew eb br owser menu is hidden.
#Toshow/hide: pressthe% button.
% The webb row ser supports video playbac k.
% Nowebsites or videos ar edispla yedw hile
th ev ehicle is in motion. We
bbrows erove rview
1URL ent ry
2Bookmark s
3Webp age, back
4Webp age, forw ards
5Options
6To clos ethe br owser
Multimedia sy stem 293

Callingupw eb br owser options
Multimedia sy stem:
,&RQ
QHFW.z %URZVHU.Z2SWLRQV
The following function sareavailable:
R5HIUHVK 3DJH /&DQFHO
R=RRP
R%URZVHU 6HWWLQJV
R'HOHWH% URZVHU 'DWD
#Select an option.
#Mak ethe desired changes tothes ettings.
Calling up thew eb br owser settings
Multimedia sy stem:
,&RQ
QHFW.z %URZVHU.Z2SWLRQV.%UR
ZVHU 6HWWLQJV
The following function sareavailable:
R%ORFN 3RS8SV
R$FWLYDWH -DYDVFULSW
R$OOR Z& RRNLHV
#Activate Oor deacti vate ª thef unction.
Deleting br owser data
Multimedia sy stem:
,&RQ
QHFW.z %URZVHU.Z2SWLRQV.'HO
HWH %URZVHU 'DWD
The following option sareavailable:
R$OO
R&DFKH
R&RRNLHV
R(QWHUHG 85/V
R)RU P' DWD
#Select an option.
#Select <HV.
Managing bookmar ks
Multimedia sy stem:
,&RQ
QHFW.z %URZVHU.ß%RRNPDUNV
Selecting abookmark
#Select an ent ry. Creating
abookmark
#Select $GG 1HZ %RRNPDUN .
#EnteraU RL and aname.
#Select ¡.
Editingab ookmark
#Highlightabookmar k.
#Select¥.
#Select(GLW.
#Enter aURLand aname.
#Select ¡.
Deleting abookmark
#Highlight abookmar k.
#Select¥.
#Select'HOHWH.
#Select <HV.
Closin gthe br owser
Multimedia sy stem:
,&RQQHFW.z %URZVHU
#Select å&ORVH %URZVHU .
294
Multimedia sy stem