2018 MERCEDES-BENZ CLA COUPE ignition

Display messagesPossible causes/consequences andMSolutions
Â
ObtainaNew Key
The SmartKey needs to be replaced.
XVisit aqualified specialist workshop .
Â
ReplaceKey Batter y
The SmartKey battery is discharged.
XChange thebattery (Ypage 73) .
Â
Don't Forget You rKey
The display message is shown for amaximum of 60 seconds and is
only areminder.
You hav eopened th edriver's door wit hthe engin eswitched off .The
SmartKey is no tintheignition lock. Awarning tone sounds.
XTakethe SmartKey wit hyou when you leav ethe vehicle.
Â
Key Not Detected(redd isplay message )
The SmartKey is no tinthevehicle.
Aw arning tone also sounds.
If th eengineiss witched off ,you can no longer loc kthe vehicl ecen-
trally or start th eengine.
XPull ove rand stop th evehicl esafely as soo naspossible, payin g
attention to roa dand traffic conditions.
XSecur ethe vehicl eagainst rollin gaway (Ypage 141).
XLocate th eSmartKey.
Becaus ethe re is interferenc efromas tron gs ource of radi owaves, th e
SmartKey is no tdetecte dwhilstthe engin eisrunning.
Aw arning tone also sounds.
XPull ove rand stop th evehicl esafely as soo naspossible, payin g
attention to roa dand traffic conditions.
XSecur ethe vehicl eagainst rollin gaway (Ypage 141).
XInser tthe SmartKey int othe ignition loc kand drive in SmartKey
mode.
Â
Key Not Detected(whit edisplay message )
The SmartKey is currentl yundetected.
XChange th elocation of th eSmartKey in th evehicle.
If th eSmartKey still canno tbedetected:
XOperat ethe vehicl ewitht he SmartKey in th eignition lock.
Â
Remove 'Start 'But‐ton and Insert Key
The SmartKey is continually undetected.
The SmartKey detection function has atem porar ymalfunction or is
faulty. Awarning tone also sounds.
XInser tthe SmartKey int othe ignition loc kand tur nittot hedesire d
position .
XVisitaqualified specialist workshop .
Display messages217
On-boardc omputer andd isplays
Z

Warning and indicator lamps in the instrument cluster
General notes
Some systems carry outaself-diagnosis when the ignition is switched on. Therefore, some indicator
and warning lamps may light up or flas htemporarily .This behavior is non-critical.
These indicator and warning lamps only indicate amalfunction if they light up or flas hafter starting
the engine or whilst driving.
Safety
Seat belts
Warning/
indicator
lampNSignal type
Possiblec auses/consequence sand M
Solutions
üNAfter engine start, the red seatb eltwarning lam plights up for six seconds.
The seatb eltwarning lam preminds the drivera nd front passenger to fasten their
seatb elts.
XFasten you rseatb elt(Ypage44).
üNAfter starting the engine, the red seatb eltwarning lam plights up. In addition, a
warning tone sound sfor up to six seconds.
The driver's seatb eltisnot fastened.
XFasten you rseatb elt(Ypage44).
The warning tone ceases.
üN The red seatb eltwarning lam plights up after the engine starts, as soon as the
driver's or the front-passenger door is closed.
The driverorf ront passenger has not fastened their seatb elt.
XFasten yourseatb elt(Ypage44).
The warning lam pgoes out.
There are objects on the front-passenger seat.
XRemove the objects from the front-passenger seata nd stow them inasecure
place.
The warning lam pgoes out.
üNThe red seatb eltwarning lam pflashes and an intermittent audible warning
sounds.
The driverorf ront passenger has not fastened their seatb elt. The vehicleisbeing
drivenf aster than 15 mph (25 km/h )orhas briefly been drivenf aster than 15 mph
(25 km/h).
XFasten you rseatb elt(Ypage44).
The warning lam pgoes out and the intermittent warning tone ceases.
There are objects on the front-passenger seat. The vehicleisb eing drivenfaster
than 15 mph (25 km/h )orhas briefly been drivenf aster than 15 mph (25 km/h).
XRemove the objects from the front-passenger seata nd stow them inasecure
place.
The warning lam pgoes out and the intermittent warning tone ceases.
218Warning and indicator lamps in the instrument cluster
On-board computer and displays

Your attention must always be focused on the
traffic conditions. Only use the cigarettelighter
when road and traffic condition spermit.
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 122).
XVehicles with astowag ecompartment
cover: press the lower section of cover :.
The stowage compartmento pens.
XPress in cigarettelighter ;.
Cigarette lighter ;will pop out automatically
when the heatin gelementisr ed-hot.
mbrace
Genera lnotes
The mbraces ystemiso nly available in the USA.
You must have alicense agreement to activate
the mbraces ervice. Make sure that your system
is activate dand operational. To log in, press the
ï MB Inf ocall button. If any of the steps
mentioned are not carried out, the syste mmay
not be activated.
If you have questions about the activation, con-
tac tone of the followingt elephone hotlines:
Mercedes-Ben zCustomer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372) or
1-866-990-9007
Shortly afte rsuccessfully registeringw ith the
mbraces ervice,auser ID and password will be
sent to you by mail. You can use this password
to log ont othe mbracea rea under "Owners
Online" at http://www.mbusa.com.
The syste misavailable if:
Rit has been activate dand is operational
Rthe corresponding mobile phonen etwork is
available for transmitting data to the Cus-
tomer Center
Ras ervice subscription is available Determining the location of the vehicle on
amap
is only possible if:
RGPS receptio nisavailable.
Rthe vehicle position can be forwarded to the
Customer Assistance Center
Them brace system
To adjust the volume during acall, proceed as
follows:
XPress the WorX button on the multi-
function steeringw heel.
or
XUse the multimedia system's volume control.
The syste moffers various services, e.g.:
RAutomatic and manual emergenc ycall
RRoadside Assistance call
RMB Inf ocall
You can findi nformation and adescription of all
available features under "Owner sOnline" at
http://www.mbusa.com.
System self-test
After you have switched on the ignition, the sys-
tem carries out aself-diagnosis.
Am alfunction in the syste mhas been detected
if one of the followingo ccurs:
RThe indicator lamp in the SOS button does not
com eond uring the syste mself-test.
RThe indicator lamp in the FRoadside
Assistance button does not light up during
self-diagnosis of the system.
RThe indicator lamp in the ïMB Inf ocall
button does not light up during self-diagnosis
of the system.
RThe indicator lamp in one or more of the fol-
lowing buttons continues to light up red after
the syste mself-diagnosis:
-SOS button
-F Roadside Assistance call button
-ïMB Inf ocall button
RThe Inoperativeor the Service NotActivatedmessagea ppears in the multi-
function display afte rthe syste mself-diagno-
sis.
If am alfunction is indicated as outlined above,
the syste mmay not operatease xpected. In the
eventofane mergency, help will have to be
summoned by other means.
Features245
Stowage and features
Z

The destination download function is available
if:
Rthe vehicle is equipped withanavigation sys-
tem.
Rthe relevant mobile phone network is availa-
ble and data transfer is possible.
Route Assistance
This service is part of the mbrace PLUS Package
and cannot be purchased separately.
You can use the Route Assistance function even
if the vehicle is not equipped with anavigation
system.
Within the framework of this service, you receive
ap rofessional and reliable form of navigation
support without having to leave your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's cur-
rent position and the desired destination. You
will then be guided live through the current route
section.
Search and Send
General notes
To use "Search &Send", your vehicle must be
equipped with mbrace and anavigation system.
Additionally, an mbrace service subscription
must be completed.
"Search &Send" is adestination entr yservice. A
destination address found on Google Maps™
can be transferred via mbrace directly to your
vehicle's navigation system.
Specifying and sending the destination
address
XGo to the website http://maps.google.com
and enter adestination address into the entry
field.
XTo send the destination address to the e-
mail address of your mbrace account:
click on the corresponding button on the web-
site.
Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address will
be sent to your vehicle.
XWhen the "Send" dialog window appears: Enter the e-mail address you specified when
setting up your mbrace account into the cor-
responding field.
XClick "Send".
Information on specific commands such as
"Address entry" or "Send" can be found on the
website.
Calling up atransmitted destination
address
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 122).
The transmitted destination address is loaded
into the vehicle's navigation system.
Ad isplay message appears, asking whether
navigation should be started.
XSelect Yesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and subse-
quently start sthe route guidance with the
address entered.
If you select No
the address can be stored in
the address book.
If you have sent more than one destination
address, each individual destination must be
confirmed separately.
Destination addresses are loaded in the same
order as the order in which they were sent.
If you own multiple Mercedes-Benz vehicles with
mbrace and activated mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles.
Vehicle remot eopening
You can use the vehicle remote opening if you
have unintentionally locked your vehicle and a
replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote unlocking
may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
The vehicle remote unlockingf eature is availa-
ble if the relevant mobile phone network is avail-
able and adata connection is possible.
XContact the following service hotlines:
Features249
Stowage and features
Z

Mercedes-BenzCustomer Assistanc eCenter
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
XReturn to your vehicle at the time agreed upon
with the Mercedes-BenzC ustomer Assis-
tance Center.
Alternatively, the vehicle can be opened via:
Rthe Internet, under the "Owners Online" sec-
tion
Rtelephone applications (e.g. for iPhone®,
Android™)
To do this, you will need your identification num-
ber and password.
Vehicle remote closing
The vehicle remote-closing feature can be used
when you have forgotten to lock the vehicle and
you are no longer nearby.
The vehicle can then be locked by the Mercedes-
Benz Customer Assistanc eCenter.
The vehicle can be immediately remotely locked
within four days of the ignition being turned off.
After this time, remote closing may be delayed
by 15 to 60 minutes. After 30 days the vehicle
can no longer be valet locked remotely.
The vehicle remote closing feature is available if
the relevant mobile phone network is available
and adata connection is possible.
XContact the following service hotlines:
Mercedes-BenzC ustomer Assistanc eCenter
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and you
switch on the ignition, the Doors Locked
Remotelymessage appears in the multifunction
display.
Alternatively, the vehicle can be locked via:
Rthe Internet, under the "Owners Online" sec-
tion
Rtelephone applications (e.g. for iPhone®,
Android™)
To do this, you will need your identification num- ber and password.
Stolen vehicle recovery service
If your vehicle has been stolen:
XNotify the police.
The police will issue anumbered incident
report.
XThis number will be forwarded to the
Mercedes-BenzC ustomer Assistanc eCenter
together with your PIN.
The Mercedes-BenzC ustomer Assistance
Center then tries to locate the system. The
Mercedes-BenzC ustomer Assistanc eCenter
contacts you and the local law enforcement
agency if the vehicle is located.
However, only the law enforcement agency is informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistanc eCenter is automatically
notified.
Vehicle Health Check
With the Vehicle Health Check, the Customer
Assistanc eCenter can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistanc eCenter.
The customer service representative can use
the received data to decide what kind of assis-
tance is required. You are then, for example,
guided to the nearest Mercedes-BenzS ervice
Center or arecovery vehicle is called.
If vehicle data needs to be transferred during an
MB Info call or aRoadside Assistanc ecall, this is
initiated by the Customer Assistanc eCenter.
The Roadside Assistance Connected
mes-
sage appears in the display.Ift he Vehicle Health
Check can be started, the Request
forVehi‐cle Diagnostics Received Start vehi‐cle diagnostics?message appears in the
display.
XPress the Yesbutton to confirm the message.
XWhen the Vehicle Diagnostics PleaseStart Ignitionmessage appears: turn the
SmartKey to position 2in the ignition lock
(
Ypage 122).
XIf the Please follow the instructionsreceivedbyphoneandmoveyourvehi‐cle to asafe position.message
appears: please follow the instructions
250Features
Stowage and features

Currently inactiveareas can beactivated bytext
message.
Triggering th evehicle alarm
Witht hisf unction,y ou can triggert heveh icle's
panic alarm via text message. An alarm sounds
and th eexteri or lighting flashes. Dependin gon
th es etting, th epanic alarm lastsf iveort ensec-
onds. Afterwards, th ealarm switches off.
Garage door opener
General notes
The HomeLink®garag edoor opener integrated
in ther ear-view mirror allowsyou to operate up
to three different door and gates ystems.
Use th eintegrate dgarag edoor opener only on
garag edoorst hat:
Rhave safety stop and revers efeatures and
Rmee tcurren tU.S.federal safety standards
Once programed, th eintegrate dgarag edoor
opener inther ear-view mirror willassumet he
function of th egarag edoor system' sremote
control. Pleasea lso read theoperatin ginstruc-
tions for th egarag edoor system.
When programmin gagaragedoor opener, park
th ev ehicle outside theg arage. Do no tleave the
enginer unningwhile programming.
Certain garag edoor drives are incompatib le
wit hthe integrate dgarag edoor opener. Ifyou
have difficult yprograming th eintegrate dgarage
door opener, contact aMercedes-Ben zService
Center.
Alternatively, you can call th efollowin gtele-
phonea ssistance services:
RUSA:Mercedes-Ben zCustomerA ssistance
Cente rat1-800-FOR -MERCe des
RCanada: CustomerS erviceat
1-800-387-0100
RHomeLink®hotlin e1-800-355-351 5(free of
charge)
Morei nformatio nonHomeLink
®and/or com-
patible product sisalso availab leonlin eat
http:/ /www. homelin k.com.
Notes on the declaration of conformity
(
Ypage 27).
USA: FCC ID: CB2HMIHL4
Canada: IC: 279B-HMIHL4
Important safety notes
GWARNING
When you operate or program the garag edoor
with the integrated garag edoor opener, per-
sons in the range of movement of the garage
door can become trapped or struck by the
garag edoor. There is arisk of injury.
When using the integrated garag edoor
opener, always make sure that nobody is
within the range of movement of the garage
door.
GWARNING
Combustion engines emit poisonouse xhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leadstop oisoning. There
is ar isk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Programming
Programming the buttons
Pay attention to the "Important safety notes"
(Ypage 252).
Garage door remote control Ais not included
with the integrated garag edoor opener.
XTurn the SmartKey to position 2in the ignition
lock (Ypage 122).
XSelect one of buttons ;to? to control the
garag edoor drive.
252Features
Stowage and features

XTo start program mode:press and holdone
of buttons ;to? on the integrated garage
door opener.
The garag edooro penerisn ow in program
mode. After ashort time ,indicator lamp :
lights up yellow.
Indicato rlam p: lights up yellow as soona s
button ;,=or? is stored for the first time.
If the selecte dbutton hasa lready been pro-
gramed,i ndicator lamp :will onlyl ight up
yellow afte rten seconds have elapsed.
XReleas ebutton ;, =or?.I ndicator
lamp :flashesy ellow.
XTo program the remote control: point
garag edoorremote control Atoward sbut-
tons ;to? on the rear-view mirror at adis-
tance of 2to8in(5t o20c m).
XPress and hol dbutton Bon remote control
A unti lindicator lamp :lights up green.
Whe nindicator lamp :lights up green: pro-
gramming is finished.
Whe nindicator lamp :flashesg reen: pro-
gramming wa ssuccessful. The next step is to
synchronize the rolling code(
Ypage 253).
XReleas ebutton Bon remote control Afor
the garag edoord rive system.
If indicator lamp :lights up red:r epeatthe
programing procedur efor the corresponding
button on the rear-view mirror. Whe ndoing
so, var ythe distance between remote control
A and the re
ar-view mirror.
The required distance between remote con-
trol Aand the integrated garag edooropener
depends on the garag edoord rive system.
Several attempts might be necessary.Y ou
shoul dtest every positio nfor at least
25 seconds before trying another position.
Synchronizin gthe rolling code
Paya ttentio ntothe "Important safety notes"
(Ypage 252).
If the garag edoors ystem uses arolling code,
yo uw illa lsoh avetos ynchronize the garage
door system with the integrated garag edoor
opene rinthe rear-view mirror. To do thisy ouwill
nee dtou sethe programming button on the door
drive controlp anel.T he programming button
maybel ocate dind ifferent place sdepen ding on
the manufacturer. It is usuall yloc ate dont he
door drive uni tonthe garag eceiling.
Familiarize yoursel fwitht he garag edoord rive
operating instructions, e.g .under "Program- ming additional remote controls", before carry-
ing outt
he following steps.
Your vehicl emustbew ithinr each of the garage
door or gate opene rdrive. Make sure thatn ei-
ther your vehicl enor any persons/objects are
present withint he sweepofthe door or gate.
XTurn the SmartKey to position 2in the ignition
lock (Ypage 122).
XGe toutof the vehicle.
XPress the programming button on the door
drive unit.
Usually ,you now have 30 seconds to initiate
the next step.
XGe tinto the vehicle.
XPress previously programed button ;,=
or ? on the integrated garag edooro pener
repeatedly and in quick succession unti lthe
door closes.
The rolling codes ynchronizatio nist hen com-
plete.
Note sonp rogrammin gthe remote con-
trol
Canadia nradio frequency laws require a"break"
(o ri nterruption) of the transmission signals
afte rbroadcasting for afew seconds. Therefore,
thes esignals mayn ot last long enough for the
integrated garag edooro pener. The signalisn ot
detectedd uring programming. Comparable with
Canadia nlaw ,someU .S. garag edooro peners
also feature a"break".
Proceedasf ollows:
Rif youliveinC anada
Rif yo uhaved ifficultie sprogramming the
garag edooro pener(regardless of where you
live) as yo ufollo wthe programming steps.
XPress and hol done of buttons ;to? on the
integrated garag edooro pener.
After ashort time ,indicator lamp :lights up
yellow.
XReleas ethe button.
Indicato rlam p: flashesy ellow.
XPress button Bof garag edoorre mote con-
trol Afor two seconds, then release it for two
seconds.
XPress button Bagai nfor two seconds.
XRepeat thiss equence on button Bof remote
control Aunti lindicator lamp :lights up
green.
Whe nindicator lamp :lights up green: pro-
gramming is finished.
Features253
Stowag eand featur es
Z

When indicator lamp:flashes green: pro-
gramming was successful. The next step is to
synchronize the rolling code.
XRelease button Bof remotec ontrolAof the
garage door drive.
If indicator lamp :lights up red: repeat the
programmingp rocess for the corresponding
button on the rear-view mirror. When doing
so, vary the distanc ebetween remotec ontrol
A and the rear-view mirror.
The required distanc ebetween remotec on-
trol Aand the integrated garage door opener
depends on the garage door drive system.
Several attempts might be necessary. You
should test every position for at least
25 seconds before trying another position.
Problems when programming
If you are experiencing problems programming
the integrated garage door opener on the rear-
view mirror, take not eofthe following instruc-
tions:
RCheck the transmitter frequenc yused by
garage door drive remotec ontrolAand
whether it is supported. The transmitter fre-
quency can usually be found on the back of
remotec ontrolAfor the garage door drive.
The integrated garage door opener is com-
patible with devices that have units which
operate in the frequenc yrange of 280 to
433 MHz.
RReplace the batteries in garage door remote
control A.This increases the likelihood that
garage door remotec ontrolAwill transmit a
stron gand precise signal to the integrated
garage door opener.
RWhen programming, hold remotec ontrolA
at varying distances and angles from but-
tons ;to? which you are programming. Try
various angles at adistanc ebetween 2and
8i nches (5to 20 cm) or at the same angle but
at varying distances.
RIf another remotec ontrolAis available for
the same garage door drive, repeat the same
programmings teps with this remotec ontrol
A.B eforep erforming these steps, make sure
that new batteries have been installed in
garage door drive remotec ontrolA.
RNote that some remotec ontrols only transmit
for alimited amount of time (the indicator
lamp on t
he remotec
ontrol goes out). Press button
Bon remotec ontrolAagain before
transmission ends.
RAlign the antenna cable of the garage door
opener unit. This can improve signal recep-
tion/transmission.
Opening/closing the garage door
After it has been programmed, the integrated
garage door opener performst he function of the
garage door system remotec ontrol. Please also
read the operating instruction sfor the garage
door system.
XTurn the SmartKey to position 2in the ignition
lock (Ypage 122).
XPress button ;,=or? which you have
programmed to operate the garage door.
Garage door system with afixed code: indi-
cator lamp :lights up green.
Garage door system with arolling code: indi-
cator lamp :flashes green.
The transmitter will transmit asignal as long
as the button is pressed. The transmission is
halted after amaximum of ten seconds and
indicator lamp :lights up yellow.
XPress button ;,=or? again if necessary.
Clearing the memory
Make sure that you clear the memory of the
integrated garage door opener before selling the
vehicle.
XTurn the SmartKey to position 2in the ignition
lock (Ypage 122).
XPress and hold buttons ;and ?.
The indicator lamp initially lights up yellow
and then green.
XRelease buttons ;and ?.
The memory of the integrated garage door
opener in the rear-view mirror is cleared.
254Features
Stowage and features