2018 MERCEDES-BENZ C-CLASS SALOON Owners Manual

Display messages
Possible causes/consequences and 0050
0050Solutions
00AF Replace key *T
hekey needs tobe replaced. 0007
Consult a qualified specialist workshop.
00AF Key not detected (white
display message) *T
hekey is cur rently und etected. 0007
Change the location of theke y in theve hicle. 0007
Ifth eke y is still not recognised, start the engine with theke y in the slot (0013 page169).
00AF Change key batteries *T
hekey bat tery is dischar ged. 0007
Replace the battery (0013 page75).
00AF
Place the key in the
marked space See Owner's
Manual *T
hekey de tection function is malfunctioning. 0007
Change the location of theke y in theve hicle. 0007
Start theve hicle with theke y in the slot (0013 page169). 534
Displaymessa ges and warning/indicator lamps

Display messages
Possible causes/consequences and 0050
0050Solutions
, Replace key See Owner's
Manual *
Ve hicles with a digital vehicle key:only a few or no authorisations remain forst arting the engine. 0007
Make sure that the internet connection is not limited bycer tain mobile phone settings. 0007
Open the Mercedes me connect http://www.mercedes.me and call up the digital vehicle key service. 0007
Deactivate the service firs t and then activate it again. 0007
Ifth e display message still appears, con tact the Mercedes-Benz Cus tomer Assis tance Center (C AC).
Ve hicles with a digital vehicle keyst icke r:on lyafe w or no authorisations remain forst arting the engine. 0007
Order a new digital vehicle keyst icke r from a Mercedes-Benz Service Centre or at http://www.mercedes-
benz.com/connect. Ve
hicle Display messages
Possible causes/consequences and 0050 0050Solutions
00CA Trailer coupling extending… *E
xtending or retracting the ball nec k.
Do not attem pttospeed up, slow down or initiate there tracting or extending process using your hand, foot or other
aids. During there tracting or extending process, do not couple a traile r.
When the ball neck has reached an operational position, the display message disappears.
00CA *
Yo u ha veattem pted todisplace the ball neck and the transmission is in position 005E,005Cor005B. 0007
Depress the brake pedal. 0007
Shift the transmission toposition 005D. Display messages and
warning/indicator lamps 535

Display messages
Possible causes/consequences and 0050
0050Solutions
Operation only possible in
transmission position P
00CA
Operation only possible in
transmission position N *
Ve hicles with manual transmission: you attem ptedto swivel the ball neck and the transmission is not in neutral
005C. 0007
Shift the transmission toneutral 005C.
00CA Check trailer hitch lock
(whi tedisplay message) *T
he trailer tow hit chis not operational when you are driving with a trailer. 0007
Stop theve hicle immediately, paying attention toroad and traf fic conditions, and switch off the engine. 0007
Uncouple the trailer and secure it against rolling away. 0007
Initiate a new swivelling procedure (0013 page 262). 0007
Ifth e ball neck is extended, press and hold the button on the boot lid until the ball neck engages beneath the
bumper. 0007
When the display message disappears, couple up the trailer and drive on. 000A
WARNING Risk of an accident if the ball neck is not loc ked
If th e ball neck is not in the loc ked position, the trailer may come loose. 0007
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions.
Do not continue driving under any circums tances. 536
Display messa ges and warning/indicator lamps

Display messages
Possible causes/consequences and 0050
0050Solutions 0007
Uncouple the trailer and secure it against rolling away. 0007
Initiate a new swivelling procedure and do not re-couple the trailer until the display message disappears. If
th e display message does not disappear, the trailer tow hit chis defective and the ball neck is not loc ked. 0007
Do not couple up the trailer. Drive on without the trailer. No tethere duced ground clearance due tothe
unlo cked ball nec k. 0007
Consult a qualified specialist workshop.
The trailer tow hit chis not operational when theve hicle is at a standstill. 0007
Uncouple the coupled trailer and secure it against rolling away. 0007
Initiate a new swivelling procedure (0013 page 262). 0007
Ifth e ball neck is retracted: press and hold the button on the boot lid until the ball neck engages vertically in
th e loc ked position and then engages beneath the bumper. 0007
Ifth e ball neck is extended: press and hold the button on the boot lid until the ball neck engages beneath the
bumper.
If th e display message does not disappear, the trailer tow hit chis defective and the ball coupling is not loc ked. 0007
Do not couple up the trailer. Drive on without the trailer. No tethere duced ground clearance due tothe
unlo cked ball nec k. 0007
Consult a qualified specialist workshop. Display messages and
warning/indicator lamps 537

Display messages
Possible causes/consequences and 0050
0050Solutions
006F Rear left seat backrest not
locked (Example) *T
he cor responding rear seat backrest is not engaged. 0007
Foldthe cor responding seat backrest back until it engages.
00CC
Steering malfunction Stop
immediately See Owner's
Manual *T
hesteering is malfunctioning Steering capability is considerably impaired. 000A
WARNING Risk of accident if steering capability is impaired
If th esteering does not function as intended, theve hicle's operating saf ety is jeopardised. 0007
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions.
Do not continue driving under any circums tances. 0007
Consult a qualified specialist workshop. 0007
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions. Do not
continue driving under any circums tances. 0007
Consult a qualified specialist workshop.
00CC *T
he po wer assi stance forth esteering is malfunctioning. 000A
WARNING Risk of an accident due toaltered steering characteristics
If th e po wer assi stance of thesteering fails partially or comple tely, you will need touse more forc eto steer. 538
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and 0050
0050Solutions
Steering malfunction
Increased physical effort
See Owner's Manual 0007
If safe steering is possible, drive on carefully. 0007
Visit or consult a qualified specialist workshop immediatel y. 0007
If safe steering is possible, drive on carefully. 0007
Visit or consult a qualified specialist workshop immediatel y.
Active bonnet malfunction
See Owner's Manual *T
he active bonnet (pedestrian pr otection) is malfunctioning or inoperative af ter having already been triggered. 0007
Consult a qualified specialist workshop.
0083 *T
he bonnet is open. 000A
WARNING Risk of accident due todriving with the engine bonn etunlo cked
An unloc ked engine bonn etmay open up when theve hicle is in motion and block your vie w. 0007
Never unlock the engine bonn etwhen driving. 0007
Before every trip, ensure that the engine bonn etis loc ked. 0007
Stop theve hicle immediately, paying attention toroad and traf fic conditions. 0007
Close the bonn et.
0051 *A
t least one door is open. 0007
Close all doors.
0084 *T
he boot lid is open. Display messages and
warning/indicator lamps 539

Display messages
Possible causes/consequences and 0050
0050Solutions 000A
DANG ER Risk of exhaust gas poisoning
Combustion engines emit poisonous exhaust gases such as carbon monoxide. Exhaust gases can enter the
ve hicle interior if the boot lid is open when the engine is running, especially if theve hicle is in motion. 0007
Alw ays switch off the engine before opening the boot lid. 0007
Never drive with the boot lid open. 0007
Close the boot lid.
00B2 Top up washer fluid *T
hewasher fluid le vel in thewa sher fluid reser voir has dropped below the minimum. 0007
Top up thewa sher fluid (0013 page414). Cli
mate control Displ
aymessages
Possible causes/consequences and 0050
0050Solutions
003B *T
hestationary heater is temp orarily malfunctioning. 0007
When theve hicle is on a le vel sur face and the engine has cooled down, make up tofour attem ptsto switch on
th est ationary heater, waiting se veral minutes between each attem pt. 0007
Ifth est ationary heater does not swit chon, consult a qualified specialist workshop. 540
Displaymessa ges and warning/indicator lamps

Display messages
Possible causes/consequences and 0050
0050Solutions
inoperative See Owner's
Man.
003B
inoperative Refuel vehicle *T
here is too little fuel in the fuel tank. The stationary heater cannot be swit ched on. 0007
Refuel theve hicle.
003B
inoperative Battery low *T
he on-board electrical sy stem voltage is too lo w.
The stationary heater has swit ched itself off. 0007
Drive for an extended pe riod until the battery has reached a suf ficient charge leve l again. Lights
Display messa
ges
Possible causes/consequences and 0050 0050Solutions
0049 Intelligent Light System
inoperative *T
he Intelligent Light Sy stem is faulty. The lighting sy stem continues tofunction properly without the functions of
th e Intelligent Light Sy stem. 0007
Consult a qualified specialist workshop. Display messages and
warning/indicator lamps 541